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NEWS

Recruitment Costs in Australia

According to recruitment agency Randstad, the average cost of hiring customer service, call centre or contact center staff is around $6,000. Included in these costs are getting the hiring decision wrong, onboarding and even lost knowledge.

In trying to reduce the hiring costs and make the right hiring decision, The Age reported in April 2018 that most organisations consider factors such as (1) attitude towards change and continual learning, (2) work experience, (3) personality compatibility, (4) career aspirations, (5) skill set and (6) education and credentials when hiring the right candidate.

Staffing has built a reputation for great customer service and fantastic talent, the envy of many of our Australia based competitors. Staffing is consistantly ranked between 3 and 7 in Australian recruitment industry surveys ranking the 'Top 10 Recruitment Companies in Australia' amoung such companies as Manpower Australia, Addeco, Chandler Macleod, Programmed and Hays.

We offer a full recruitment service nationally, including customer service and contact center, however you may have found Staffing services via range of other terms (e.g. customer service vacancies, contact center staff agency, customer service employment company, call centre recruitment agency, customer service recruitment, call centre recruitment) and industry acronyms.


With customer service, call centre and a range of other speciality staffing services there is only one choice. Staffing’s specialist staffing division will work with you to get results in Melbourne Sydney Brisbane or even Australia wide to get results and exceed your expectations. Staffing's specialist staffing division has built a reputation for great service and fantastic talent, the envy of many of our competitors. Call us on 1300 790 330 to discover how we can help turn your contact center, customer service or call centre problem into a solution!

For more Customer Service Career Advice see below additional resources to find the perfect job:

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