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NEWS

Questions You Should Ask Your Prospective New Boss

As a candidate preparing your questions for an interview is often as important and preparing your answers to the recruiters questions. Here are some general questions:

  1. Do you have any concerns about my candidacy for the role? (If so, politely try to address them.)
  2. What are the qualities of successful managers in this organisation?
  3. What is the top priority for the person in this position over the next three months?
  4. Is this a new role, back filling someone who was promoted or replacing someone who resigned?
    (if “resigned”) How long were they in the role and what was the reason for the person resigning?
    (if “promoted”) Will I have an opportunity to be trained and mentored by him/her? What have past employees done to succeed in this position?
    (if “new role”) Why was the role created and what needs to be achieved to justify the role’s creation?
  5. If offered the position, what are the key 3 things I would need to achieve in the first 12-months?

Sources (Updated August 2018):


At Staffing we recognise that a commitment to service customer service staff excellence can never waiver and needs to be as much about an organisation’s culture as a commitment to its stakeholders. Staffing has built a reputation for great recruit service and fantastic talent, the envy of many of our competitors. Call us on 1300 790 330 to discover how we can help turn your customer service manager challenge into a solution!

For more Customer Service Staff Career Advice see below additional resources to find the perfect job:

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