Customer Service Staff Jobs In Australia

Now Displaying 36 of 36 Customer Service Staff Jobs




  • Customer Service

    The Company Join a leading global provider of mobile workforce solutions for businesses. This global company offer software solutions to optimise the efficiency and performance of mobile workforces. They offer a fantastic working environment with a supportive culture and a team-oriented workplace. The Role As Help Desk Support, your duties will include but not be limited to Responding to inbound calls and emails Successfully achieving exceeding set KPIs and targets Location Pyrmont location Hours Monday to Friday, 8.00am-6.00pm (rotating 8-hour shift) Salary 60,000 - 65,000 + Superannuation You In order to be successful in this role, you must have the following Call Centre experience essential Take ownership of work Ability to think outside the box Great problem solving + note-taking ability A proven ability to hit KPIs and targets Excellent communication skills An ability to work within a team environment How to Apply We are actively interviewing for this role, so please dont hesitate in applying. For immediate consideration, click Apply Now. Alternatively, contact Majella on 0477 770 210 for more information. LI-Majella

    location Pyrmont, New South Wales


  • Customer Service Representative / IT Support, $27 per hour,...

    Workfast is looking for Customer Service Support Representatives to join their Technical Support team in Surry Hills NSW,10 minutes drive from Sydney CBD .The rate of pay is 27 per hour plus overtime.Candidates must have 4 years experience in Customer Service in an IT (Information Technology) field of work, be reliable and hardworking.This job is a on-going casual position with full-time hours for the right candidate.Highlights Well above award wageImmediate startVibrant company cultureWork with Digital platform where health providers and patients connectRequirements Exceptional people skillsOffice administration experienceExcellent phone etiquetteExcellent knowledge of MS OfficeExceptional verbal written communication skillsExperience with CRM Zendesk Software experience preferredProvider customer supportResponsibilitiesAdministration and Web dutiesProvide Customer SupportWork closely with the Customer Support ManagerBuild and maintain excellent working relationships with internal and external stakeholdersMust have proven experience answering phones, emails and interacting with customers.Any other general office duties requiredWorkfastis a labour hire company working with some of Australia™s largest and leading building companies. We operate in all states of Australia and our employees work in all industries. When you join our team we make sure that youre looked after, paid well and that we follow all Australian Fair Work standards.Workfast embraces diversity and encourages applications from people with disability. If you have any support or access requirements, we encourage you to advise us at any time of application.All personal information will be kept confidential in compliance with the Privacy Act 1988.If you are interested in applying for the Customer Service Support Representatives job in Surry Hills, please click the link to apply.Job Type CasualSalary 27.00 hourExperienceIT Support 1 year (Preferred)Customer Support 3 years (Required)Work EligibilityThe candidate can work permanently with no restriction on hours (Required)

    location Surry Hills, New South Wales


  • Customer Service Officer | Balmain/Rozelle Community Bank® B...

    Customer, Community People Bendigo Bank is a highly regarded and progressive national financial services organisation. We believe our success depends on the success of our customers and the communities in which we work. Bendigo Bank is currently working with communities to secure banking services into the future. This innovative banking concept has been established in Balmain Rozelle and Balmain Community Bank Branch is making a vital contribution to the community. About the team and role As a Customer Service Officer, you will be the face of BalmainRozelle Community Bank Branch, leading the way with our unique philosophy. You will be given the support you need to do what you do best “ listening to customers and using your skills to help them achieve their financial goals. This is a part time role at our BalmainRozelle Community Bank Branch. The roster is 44 hours per fortnight. About you A successful Customer Service Officer will bring Extensive experience in a customer service environment Demonstrated competence in achieving consistent sales results A strong desire to find solutions that meet customer needs An ability to confidently talk to customers face to face or over the telephone A values driven and career orientated approach A willingness to be actively involved in local community engagement activities that make a difference Experience contributing to a team environment An eagerness to understand and share with others what makes our bank different

    location North Sydney, New South Wales


  • Customer Service

    THE COMPANY YOU WOULD BE JOINING This large, global pharmaceutical company develops and promotes a range of pharmaceuticals in Australia and in international markets. Their products are highly reputable and well established and this company also has a strong product pipeline. THE BENEFITS A very collaborative, values driven, nurturing, high trust culture Macquarie Park location Work with a truly awesome team Enjoy a role with purpose, this company saves lives Sustainable travel travel perk - 10 a day for getting public transport or riding your bike into the office Amazing, supportive and down to earth manager WHAT YOU WILL LOOK AFTER This 12 month temp Customer Service role will be responsible for answering calls, approx. 20 per day. There will be queries in relation to stock levels, product availability, etc.. Data entry “ manually entering orders into SAP. Sending and answering emails regarding stock enquiries, deliveries, credits and returns, pricing and product expiry. Backorder reports. Marketing support with new product launches. WHAT EXPERIENCE SKILLS WILL YOU NEED? At least 2 years™ experience in a similar role, preferably working for a healthcare or FMCG company, (a product-based companyenvironment). Able to start in Jan 2020 for 12 months. Proactive, professional, good problem solver with excellent computer skills. Ability to work in a fast-paced environment. Interested? Please apply now or call Kate Adams on 02 9817 0599 quoting reference number 2880A. Please note, your detailsresume will not be sent anywhere without a formal interview and, if successful, your subsequent prior permission. Personal information provided will be used for recruitment purposes only and be treated in the strictest confidence. Only shortlisted candidates will be contacted.

    location Macquarie Park, New South Wales


  • Technical Customer Service Representative

    Are you a Science student seeking a part time role ? Work with a innovative medical device company Saturday and Sunday part time role Benefits Part time role - Weekend position - Saturday and Sunday Medical Devices Industry Located North Shore of Sydney Paying a competitive salary, plus super About the company You will be joining an Australian founded company, with an innovative and forwarded thinking approach to scientific developments. Working across various therapeutics sectors, developing products for the diagnosis, prevention, and cure. Located in the North Shore of Sydney, you will be joining an established customer service team, specialising in the Medical Devices business sector. About the opportunity In your new customer service role you will report directly to the Customer Service Manager, working as part of a team of three Technical Customer Service Representatives. You will be required to have high attention to detail and great communication skills. You will need to be compassionate and understanding when dealing with customer queries. You will be a part of a friendly and vibrant team, which strives on building relationships both internally and externally. Duties Your daily duties would include Technical troubleshooting over the phone with medical devices and apps Assisting with manufacturing claims Ordering replacement or new product orders Skills and Experience Preferably studying a science degree with an interest in medical device career Customer Service experience - high desirable working with electronics in a retail enviroment Strong communication skills Computer literate with experience with ERP systems Fast and accurate data entry Ability to multi task and manage workload Culture A team environment, encouraging internal growth and development. A successful Australian family owned business, the CEO takes pride in the culture, ensuring employees are valued. Employees truly care about the what they do, this positively impacts the environment of the office.

    location North Sydney, New South Wales


  • Information & Customer Service Librarian

    Permanent Part-Time Opportunity - 24.5 hoursweek About the role We are seeking to appoint a permanent part-time (24.5 hours per week) Information Customer Service Librarian to work within the City of Parramatta Libraries. This position is directly responsible to the Coordinator of Information and Customer Service. This position is responsible for providing quality information and customer services across all service points. In the absence of the Librarian “ Information and Weekend services, acts as Officer in Charge and be responsible for supervision of staff and the operation and security of Library facilities. The hours are Monday 900am “ 100pm Tuesday 900am “ 500pm Wednesday 100pm “ 800pm Saturday 1200pm “ 400pm Sunday 130pm “ 500pm Please note this position requires working regular weekend and evening shift. About the person The successful candidate should have at least two years of experience in staff management within public library environment. It is essential for applicant to have a recognised professional tertiary qualification in Information ScienceLibrarianship (eligible for professional membership of the Australian Library and Information Association), or equivalent. The candidate will need to have the following skills and experience Ability to deliver high quality customer service in a busy service environment Ability to work in a team environment and employ conflict resolution skills Proven commitment to continuous improvement processes including demonstrated flexibility and responsiveness to changing needs and demands Well-developed ability to organize and prioritise tasks and work under pressure Demonstrated experience and sound understanding of current technological and web based applications in the information and library environment What™s on offer We are offering an attractive salary from 74,677 p.a. pro-rata plus Super. City of Parramatta also offer excellent employee benefits, which can be accessed by the successful candidate. Want to know more? Further information regarding the requirements of this role can be found in the attached Position Description, alternatively for a confidential discussion please contact City Of Parramatta Library (02) 9806 5159. How to apply Candidates MUST apply online at httpswww.cityofparramatta.nsw.gov.auabout-parramattacareers and answer the position selection criteria. Applications close 1130pm, Friday 13th December 2019 and will not be accepted through any other medium. Prohibited persons as defined under the NSW Child Protection Act are not eligible to apply. A copy of a valid Working with Children Clearance must be presented at Interview. The City of Parramatta supports a Drug and Alcohol free working environment and employees may be subject to random testing as a result. The diverse culture at City of Parramatta is a source of strength. We have an inclusive working environment with employees from a variety of backgrounds. We acknowledge that diversity in our workforce increases the effectiveness of teams and our capacity for innovation. If you would like to know more, or require assistance with our recruitment process, please email DiversityCoPcityofparramatta.nsw.gov.au Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position.

    location North Parramatta, New South Wales


  • Information & Customer Service Librarian

    Permanent Part-Time Opportunity - 24.5 hoursweek About the role We are seeking to appoint a permanent part-time (24.5 hours per week) Information Customer Service Librarian to work within the City of Parramatta Libraries. This position is directly responsible to the Coordinator of Information and Customer Service. This position is responsible for providing quality information and customer services across all service points. In the absence of the Librarian “ Information and Weekend services, acts as Officer in Charge and be responsible for supervision of staff and the operation and security of Library facilities. The hours are Monday 900am “ 100pm Tuesday 900am “ 500pm Wednesday 100pm “ 800pm Saturday 1200pm “ 400pm Sunday 130pm “ 500pm Please note this position requires working regular weekend and evening shift. About the person The successful candidate should have at least two years of experience in staff management within public library environment. It is essential for applicant to have a recognised professional tertiary qualification in Information ScienceLibrarianship (eligible for professional membership of the Australian Library and Information Association), or equivalent. The candidate will need to have the following skills and experience Ability to deliver high quality customer service in a busy service environment Ability to work in a team environment and employ conflict resolution skills Proven commitment to continuous improvement processes including demonstrated flexibility and responsiveness to changing needs and demands Well-developed ability to organize and prioritise tasks and work under pressure Demonstrated experience and sound understanding of current technological and web based applications in the information and library environment What™s on offer We are offering an attractive salary from 74,677 p.a. pro-rata plus Super. City of Parramatta also offer excellent employee benefits, which can be accessed by the successful candidate. Want to know more? Further information regarding the requirements of this role can be found in the attached Position Description, alternatively for a confidential discussion please contact City Of Parramatta Library (02) 9806 5159. How to apply Candidates MUST apply online at httpswww.cityofparramatta.nsw.gov.auabout-parramattacareers and answer the position selection criteria. Applications close 1130pm, Friday 13th December 2019 and will not be accepted through any other medium. Prohibited persons as defined under the NSW Child Protection Act are not eligible to apply. A copy of a valid Working with Children Clearance must be presented at Interview. The City of Parramatta supports a Drug and Alcohol free working environment and employees may be subject to random testing as a result. The diverse culture at City of Parramatta is a source of strength. We have an inclusive working environment with employees from a variety of backgrounds. We acknowledge that diversity in our workforce increases the effectiveness of teams and our capacity for innovation. If you would like to know more, or require assistance with our recruitment process, please email DiversityCoPcityofparramatta.nsw.gov.au Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position. Position Description Opens in new window

    location North Sydney, New South Wales


  • Customer Service Advisor

    Customer Service Advisor at St. Leonards, Sydney THG Culture The Hut Group is one of the fastest growing online retailers on the planet. We™re an ideas-led tech company that™s always had a desire to break out of conventions. Ambition that has established us as a leader in the Beauty and Wellness spaces, and now we™re going beyond. Our culture is fast-paced and risk-taking, we like to move twice as fast as any normal person thinks is reasonable. Over a decade of building and growing brands in the Beauty and Wellness sectors, across over 140 markets. We specialise in creating brilliant digital brand experiences, and we are hungry for more. Our culture celebrates original thinkers, tech pioneers and skilled technologists. A group of over 4,000 diverse, smart thinkers “ our people are unquestionably our strength. An environment that empowers our people to achieve their full potential, creating innovative digital experiences that deliver results. Our culture is one of a kind, recognising great achievement with great reward. Role Summary Customer Advisors at The Hut Group are the voice of our brands and will use a range of communication methods to ensure that any complaints and queries are resolved quickly. We are constantly expanding our global e-commerce platform which is powered by the world™s largest brands, such as Myprotein, lookfantastic, Skinstore, Illamasqua, Coggles and Pro Bike Kit. We want all of our employees to be passionate about the brands they work for, so we provide on-going training to develop product knowledge and confidence. We are looking for sales driven individuals with a passion for customer service. If you enjoy providing excellent customer service and have a great attention to detail, you would be an ideal candidate to join our expanding customer service team Requirements What will I be doing? Responding to customer™s queries via telephone and email Working to department targets Maintaining a high level of quality on each call or contact Striving for first time resolution Required skills and experience Confident communicator Professional and friendly telephone manner Excellent listening skills Attention to detail Flexible Punctual reliable Calm and patient Able to work under pressure BENEFITS Competitive salary Company bonus scheme Employee discounts Benefits Hours 37.5 Location St Leonards, NSW, 2065 Salary Competitive + Quarterly Bonus

    location Saint Leonards, New South Wales


  • Claims Operations Consultant

    Claims Operations Consultant Come and join our specialist Claims team where you will be working predominantly with Professional Indemnity, Construction, ISR and Casualty classes. Marshs busy Sydney Claims team requires a full time Administrator to undertake a variety of support tasks including compiling new claim notifications to insurers, data inputting, reporting analysis, utilising Marshs dedicated Claims Management system Riskonnect as well as Excel. Reporting directly to the State Claims Manager, the successful candidate will be well organised, self-motivated and experienced in a fast moving busy working environment. Good IT skills and some insurance experience are essential for this role in a flexible working environment. About Marsh Marsh is the worlds largest risk and insurance services firm, delivering superior risk management and insurance broking solutions. We have 30,000 staff globally and deliver services across every capital city in Australia. We believe our strength is our people their commitment, knowledge and solutions “ worldwide Come and work for Marsh and enjoy the benefits of a world leader Become part of a global leader that has one of the strongest reputations in its industry “ ˜Large Broker of the Year™ 2015 (should read for the past 2 years) Enjoy the benefits of our highly regarded health plan, staff discounts and salary continuance Have access to the best in the industry training opportunities including career development, study benefits and support. How to Apply Apply now, by sending your resume and cover letter using the link below. Please note should your resume be shortlisted, you will receive a link from HireVue to complete a digital video interview as part of the recruitment process. Once you have completed and returned the HireVue video interview a member of our Talent Acquisition team will make contact with you within two weeks. We hope you enjoy the process and look forward to viewing your interview very soon. Marsh is an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their gender, maritalparental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity.

    location North Sydney, New South Wales


  • Client Services Coordinator

    BE authentic . BE influential . BE the expert . Be all that and more at Colliers International. At Colliers International, we help leaders succeed by helping them build amazing workplaces, businesses and communities around the world. We do this by thinking differently, sharing innovative ideas and offering a unique and collaborative workplace where you can succeed. Who you are Do you want to be the first point of contact who will leave a lasting great first impression for all internal and external clients who enter our office? You™re an administrative professional who™s looking to take the next step in your career in a growing industry You thrive being in a support role where you can add value to your clients each day by providing proactive administrative support. This role is combination of office operational duties and providing general marketingadministrative support to the a team of commercial real estate brokers. You are a self-starter who owns your space with a sense of urgency and ability to understand what needs to get done, without being told to do so. You™re highly organized and have a keen eye for details, ensuring a high standard of quality in everything you do. You bring a customer service-oriented attitude who thrives in a deadline-driven and fast-paced environment. What you bring At least 1-2+ years of administrative or marketing experience in a professional environment. Strong proficiency in MS Office Suite (Word, Excel, Powerpoint) Excellent communications skills, both oral and written. Customer services excellence in everything you do Bonus skills and experience Commercial real estate experience. Proficiency with Adobe Suite (InDesign) What success looks like You have strong planning and organizational skills and are highly effective at prioritizing tasks to see them through to completion. You will be responsible for greeting all visitors, answeringdirecting incoming phone calls and providing administrative support for the office. You will be able to perform general administrative tasks including copying, scanning, faxing, delivering mail, managing parking, kitchen clean up, paring validations, openingclosing the office daily, break room conference room cleanup and maintenance, etc. You will take initiative to support the brokers with client communication, conducting research to support selling efforts, create property marketing flyers, prepare in house proposals, create property tours, bind packages, maintain listings, etc. LI-RP1 BE who you are and what you want to be with Colliers International. We™d love to meet you. Apply today to join our team. Direct applicants only please, no agencies. Colliers International provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law.

    location Kogarah, New South Wales


  • customer service

    Your new company An Australian owned Engineering firm is looking for an energetic Customer Service Representative to join their close knit team based in their Northbridge head office. This organisation is well known for their involvement in the ground restoration after the damage caused by Japan and Christchurch earthquakes. This company has an extremely supportive culture that promotes a can-do approach to their work and are looking for an autonomous individual who has the ability to be proactive and show initiative. Your new role As the Customer Service Representative you will be responsible for delivering a strong of service and building meaningful relationships with customers. Your main responsibilities will include Answering incoming calls professionally and efficiently Building strong relationships with new customers and nurturing existing customers Entering data using Salesforce system Dealing with occasional customer complaints in a proactive manner Responding to customer emails and new work requests General administration Hours 1000am - 600pm (Monday-Friday) Benefits to you Competitive salary package Parking on site and easily accessible by bus Located in the heart of Northbridge with cafes, restaurants and hairdressing salons across the road Birthday celebrations in the office, team events and a supportive team culture Opportunity to work from home once a fortnight Ongoing training and development Your profile will demonstrate This role requires a high level of communication and confidence as you will be constantly dealing with important customers. Ideally you will be passionate about customer service and will be motivated to deliver an incredible experience. In addition, you will have Previous customer service experience Accurate data entry skills A genuine interest for the Engineering or Construction industries High level of energy and self-motivation Previous salesforce experience is highly regarded This is a great opportunity to further your learning in Customer Service whilst being in a company that promotes teamwork and a positive atmosphere. If you are interested in this role, please press APPLY NOW. For further discussion, please contact Zoe Whalan on 9859 3104 or zoe.whalanrandstad.com.au.

    location Chatswood, New South Wales


  • Customer Services Consultant

    Due to increased growth, we are looking for candidates with customer service or financial planning experience to join a very well established leading financial services provider with a national presence. You will be required to communicate the benefits of financial advice to these clients and provide feedback to key stakeholders with the aim to provide information to retain and build relationships. This role involves no cold calling. Whats in it for you Permanent role with competitive salary and bonus. Entry level role within the financial planning industry to kick start your career. Work in a fun and fast paced environment. Plenty of growth opportunity. What you will be doing Effectively communicating the benefit of financial advice to inbound callers. Build relationships with existing clients for the purpose of retention and recommending financial products. Be responsible for providing exceptional customer service. Be empathetic towards and be understanding of the customer. You will have Have previous customer service or call centre experience Insurance, banking, financial services and superannuation backgrounds will be highly regarded. The availability to start immediately or short notice period. Apply online today. Please contact Harry on 0404 854 737 with any questions you may have. Only applicants with full working rights and relevant qualifications will be considered.

    location North Sydney, New South Wales


  • Information & Customer Service Librarian

    Permanent Part-Time Opportunity - 24.5 hoursweek About the role We are seeking to appoint a permanent part-time (24.5 hours per week) Information Customer Service Librarian to work within the City of Parramatta Libraries. This position is directly responsible to the Coordinator of Information and Customer Service. This position is responsible for providing quality information and customer services across all service points. In the absence of the Librarian “ Information and Weekend services, acts as Officer in Charge and be responsible for supervision of staff and the operation and security of Library facilities. The hours are Monday 900am “ 100pm Tuesday 900am “ 500pm Wednesday 100pm “ 800pm Saturday 1200pm “ 400pm Sunday 130pm “ 500pm Please note this position requires working regular weekend and evening shift. About the person The successful candidate should have at least two years of experience in staff management within public library environment. It is essential for applicant to have a recognised professional tertiary qualification in Information ScienceLibrarianship (eligible for professional membership of the Australian Library and Information Association), or equivalent. The candidate will need to have the following skills and experience Ability to deliver high quality customer service in a busy service environment Ability to work in a team environment and employ conflict resolution skills Proven commitment to continuous improvement processes including demonstrated flexibility and responsiveness to changing needs and demands Well-developed ability to organize and prioritise tasks and work under pressure Demonstrated experience and sound understanding of current technological and web based applications in the information and library environment What™s on offer We are offering an attractive salary from 74,677 p.a. pro-rata plus Super. City of Parramatta also offer excellent employee benefits, which can be accessed by the successful candidate. Want to know more? Further information regarding the requirements of this role can be found in the attached Position Description, alternatively for a confidential discussion please contact City Of Parramatta Library (02) 9806 5159. How to apply Candidates MUST apply online at httpswww.cityofparramatta.nsw.gov.auabout-parramattacareers and answer the position selection criteria. Applications close 1130pm, Friday 13th December 2019 and will not be accepted through any other medium. Prohibited persons as defined under the NSW Child Protection Act are not eligible to apply. A copy of a valid Working with Children Clearance must be presented at Interview. The City of Parramatta supports a Drug and Alcohol free working environment and employees may be subject to random testing as a result. The diverse culture at City of Parramatta is a source of strength. We have an inclusive working environment with employees from a variety of backgrounds. We acknowledge that diversity in our workforce increases the effectiveness of teams and our capacity for innovation. If you would like to know more, or require assistance with our recruitment process, please email DiversityCoPcityofparramatta.nsw.gov.au Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position. Position Description Opens in new window

    location North Sydney, New South Wales


  • Information & Customer Service Librarian

    Permanent Part-Time Opportunity - 24.5 hoursweek About the role We are seeking to appoint a permanent part-time (24.5 hours per week) Information Customer Service Librarian to work within the City of Parramatta Libraries. This position is directly responsible to the Coordinator of Information and Customer Service. This position is responsible for providing quality information and customer services across all service points. In the absence of the Librarian “ Information and Weekend services, acts as Officer in Charge and be responsible for supervision of staff and the operation and security of Library facilities. The hours are Monday 900am “ 100pm Tuesday 900am “ 500pm Wednesday 100pm “ 800pm Saturday 1200pm “ 400pm Sunday 130pm “ 500pm Please note this position requires working regular weekend and evening shift. About the person The successful candidate should have at least two years of experience in staff management within public library environment. It is essential for applicant to have a recognised professional tertiary qualification in Information ScienceLibrarianship (eligible for professional membership of the Australian Library and Information Association), or equivalent. The candidate will need to have the following skills and experience Ability to deliver high quality customer service in a busy service environment Ability to work in a team environment and employ conflict resolution skills Proven commitment to continuous improvement processes including demonstrated flexibility and responsiveness to changing needs and demands Well-developed ability to organize and prioritise tasks and work under pressure Demonstrated experience and sound understanding of current technological and web based applications in the information and library environment What™s on offer We are offering an attractive salary from 74,677 p.a. pro-rata plus Super. City of Parramatta also offer excellent employee benefits, which can be accessed by the successful candidate. Want to know more? Further information regarding the requirements of this role can be found in the attached Position Description, alternatively for a confidential discussion please contact City Of Parramatta Library (02) 9806 5159. How to apply Candidates MUST apply online at httpswww.cityofparramatta.nsw.gov.auabout-parramattacareers and answer the position selection criteria. Applications close 1130pm, Friday 13th December 2019 and will not be accepted through any other medium. Prohibited persons as defined under the NSW Child Protection Act are not eligible to apply. A copy of a valid Working with Children Clearance must be presented at Interview. The City of Parramatta supports a Drug and Alcohol free working environment and employees may be subject to random testing as a result. The diverse culture at City of Parramatta is a source of strength. We have an inclusive working environment with employees from a variety of backgrounds. We acknowledge that diversity in our workforce increases the effectiveness of teams and our capacity for innovation. If you would like to know more, or require assistance with our recruitment process, please email DiversityCoPcityofparramatta.nsw.gov.au Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position.

    location North Parramatta, New South Wales


  • Customer Services Consultant

    Salary + Bonus offered - Permanent Position Positive fun friendly passionate team members MUST be RG146 or DFP qualified. Due to increased growth, we are looking for candidates with customer service or financial planning experience to join a very well established leading financial services provider with a national presence. You will be required to communicate the benefits of financial advice to these clients and provide feedback to key stakeholders with the aim to provide information to retain and build relationships. This role involves no cold calling. Whats in it for you Permanent role with competitive salary and bonus. Entry level role within the financial planning industry to kick start your career. Work in a fun and fast paced environment. Plenty of growth opportunity. What you will be doing Effectively communicating the benefit of financial advice to inbound callers. Build relationships with existing clients for the purpose of retention and recommending financial products. Be responsible for providing exceptional customer service. Be empathetic towards and be understanding of the customer. You will have Have previous customer service or call centre experience Insurance, banking, financial services and superannuation backgrounds will be highly regarded. The availability to start immediately or short notice period. Apply online today. Please contact Harry on 0404 854 737 with any questions you may have. Only applicants with full working rights and relevant qualifications will be considered. 3031736cso

    location North Sydney, New South Wales


  • Outbound Customer Service Representative

    Beaumont People are currently seeking an experienced outbound customer service star to work within a customer-focused company based in Parramatta What the role will include You will be responsible for making outbound sales calls to customers, along with calling existing customers to speak with them about the relevant product. To be considered for this great opportunity you will have MUST HAVE Prior experience in an outbound telephone-based role or sales environment People-oriented focus Prior experience in KPI and target driven environment Experience in general system administration, data entry, CRM systems High-level attention to detail. Exudes confidence an engaging personality Resilience to handle rejection yet remain motivated Whats in it for you... Full training and ongoing support Close to public transport Fantastic team environment Work-life balance - Monday to Friday If you are interested and enjoy working towards team success and being part of a friendly, supportive team please respond to Sarah by clicking Apply. I look forward to reviewing your application.

    location North Parramatta, New South Wales


  • Technical Customer Support - 6th January Start

    Customer Service “ Customer Support Associate OR Customer Boarding Who is MINDBODY?MINDBODY is trusted by thousands of clients in over 80 countries to manage and grow their businesses. Named one of the top software companies in the US by Inc. magazine, MINDBODY helps businesses leverage technology to streamline operations and make their services more accessible to their clients. The MINDBODY mission is help people lead healthier, happier lives by connecting the world to fitness, beauty, and wellnessWhat does Customer Support do at MINDBODY?Customer SupportFitMetrix by MINDBODY is on a mission to help our customers utilize data to help with member retention and to see real results from their clients. We™re accomplishing this mission by providing customers with a completely branded experience through branded apps, group training solutions, digital experiences, and personal trainer solutions.The team at FitMetrix is driven by innovating the fitness technology landscape and bringing our clients the best experience in the market. Creative, resourceful, and dynamic people are behind the scenes to build this platform, changing the lives of our clients and their members all while connecting the world to wellness along the way.OnboardingThe Onboarding Specialist (OS) position provides software training and onboarding support to new FitMetrix by MINDBODY customers. This position coaches clients throughout the initial implementation of their FitMetrix by MINDBODY software to reach their goals. They also recommend andor help implement other value-added services available through MINDBODY.The team at FitMetrix is driven by innovating the fitness technology landscape and bringing our clients the best experience in the market. Creative, resourceful, and dynamic people are behind the scenes to build this platform, changing the lives of our clients and their members all while connecting the world to wellness along the way.What are the benefits of working for MINDBODY?Working with an established Global brand in our new offices in the heart of Sydney™s CBD, a few short minutes from Town Hall and St James stationsJoin a market leader right at the beginning of expansionMonthly prepaid card to spend on beauty or wellness services (gym memberships, massages, salon treatments, and more)Free weekly free on-site Yoga and Pilates classesFresh fruit delivered every weekProvided breakfast on Mondays and lunch on FridaysVarious wellness programsA supportive and fun working environment where positive team culture is 100 a MUSTWhat are the core skills you will need to succeed?Familiarity using a ticketingCRM system, Service Cloud would be advantageousEffective troubleshooting and problem resolution skills with the ability to use active listening and questioning techniques to gain an understanding of customer needsAbility to adapt and react to different customers situations professionally and effectivelyProven organisational and time management skills concentrating efforts to prioritise effective and efficient use of timeInteract with colleagues and customers in a tactful and professional manner recognising the importance of building professional stakeholder relationshipsAbility to quickly develop rapport and relate to diverse populations can diffuse high-tension situations comfortablyUse critical thinking skills to handle complex customer issues with confidence, patience, and poise to deliver a world class customer experienceCustomer service focused mindset, acting with customer needs in mind using information to suggest improvements in products and servicesAbility to hit the ground running and learn quicklyTeam player, great work ethic and ability to work in a dynamic, fast moving environmentStrong, concise, and high impacting verbal and written communication skillsAbility to mentor and coach peersA positive and empathetic attitude during all callsUnderstanding of API functions and integrationsWhat are the specific skills required to succeed in a Customer Support role?Customer Support specific skills4+ years experience in a business to business Tech Customer Service or Call Centre environmentDemonstrated experience providing phone and email Tech support within a high volume and demanding call centre environment.Experience writing knowledge documents in response to customer enquiriesDon™t just take our word for it check out our LinkedIn page and Instagram to keep up with our employees™ day to day life at MINDBODY. 84 percent of employees expressed that it is a great workplace Job Types Full-time, PermanentSalary 60,000.00 to 70,000.00 yearExperienceTechnical Support 1 year (Required)Troubleshooting 1 year (Required)Hardware and Software support 1 year (Preferred)LanguageEnglish (Required)

    location Australia, New South Wales


  • Customer Service Team Lead

    Work for a privately owned healthcare distributor Lead a team and implement processes and procedures Rosebery location, Parking on Site - Base + Super + Bonus Benefits Permanent role - Competitive salary package on offer Rosebery Creek Location On Site Parking An opportunity to expand the team and implement processes and procedures About the company An opportunity to join a leading distributor in the healthcare industry working with wide range of leading edge medical technologies. About the opportunity We are recruiting for a highly motivated Customer Service Manager who can deliver exceptional service levels. Lead, grow and develop your team to success. Work in a small team and drive the customer satisfaction levels - an opportunity to grow the team and implement processes and procedures. Duties Develop solid KPIs and present innovative ways to track and report Managing the accurate entry of orders and ensuring communication to all departments involved in the processing of orders to ensure KPIs and service levels are exceeded Handling customer complaints and resolving their issues in a timely manner Train and develop the exciting team to handle escalations Confidently managing customer expectations internally and externally Developing your staff to exceed expectations for operations and the customers Ability to recruit and on board new staff members Skills and Experience Previous experience managing a team NOT required for this role Experience in a senior or 2IC role - looking for someone who is looking for that next step Experience within a healthcarepharmaceutical Nursing environment preferred Excellent written and verbal communication skills Intermediate Microsoft Word, Excel and Outlook Ability to proactively problem solve and provide continuous improvement suggestions How to Apply Click apply or contact Gemma Staddon, Executive Recruitment Consultant on 0288778709 for a confidential discussion. Related job opportunities visit www.hpgconnect.com ( SK925208A ) Reference Number BBBH33307157543108220930 Contact Details Gemma Staddon Profession Operations > Customer Service Manager

    location North Sydney, New South Wales


  • Customer Service Representative

    Based in the Northern suburbs of Sydney, this company is looking for a passionate and dynamic individual to join their customer service team. Your role will be to manage the customer database, ensuring subscriptions are up-to-date and that customers are informed across all of the companys products and services. Key Responsibilities Drive customer retention activities within the Customer Care group Follow-up on customer renewal payments and subscriptions Database management Inform and upsell on various other products and services Raise purchase orders and manage invoices Support to the sales and accounts team Key Requirements Customer service experience Comfortable upselling products making outbound calls Basic computer skills Strong communication skills Available immediately To apply please click apply or call Jessica Tan on +61 2 84231004 for a confidential discussion.

    location North Sydney, New South Wales


  • Home-based Customer Support Agent for AI project (Australian English)

    You will be calling the participants of the research project and simulate a role play of a customer support scenario. Our company, Agents Republic, is based in Vancouver Canada and deliver through cloud-based model customer support, sales support, technical support and back office services with customer support agents working from their home offices. We have more than 14 years track record working with global brands across North America, Europe and Asia. Join out team from the comfort of your home and work on a global AI research study Customer Support Agent for AI project (Work at home) - Australian English Tasks responsibilities Provide a helpful and supportive customer service experience for Australian customers in multiple verticals (simulation and transcribing) Follow standard operating procedures and escalate problems to Supervisors Maintain a quiet home office with stable internet connection to perform professional customer support duties Participate in all necessary training sessions, phonevideo conferences for team meetings and one on one coaching Maintain good working relationship with assigned supervisors and co-worker Take part in the required trainings and meetings with supervisors Perform additional tasks if required Job Requirements At least 1 year of experience in customer service or in a service-focused field Friendly, empathic and dynamic personality “ you pay attention to details Youre a solid multitasker, comfortable with a computer Accurate and timely decision making Excellent written and oral communication skills in Australian English Start date ASAP Home office Requirements Have an Internet speed of at least 10 mbps download and 5 mbps upload Must have a workspace free from outside noise and distractions USB headset to maximize good sound quality Benefits Flexible working hours with very competitive salary International environment and great self development programs Home-based work opportunity Passionate and welcoming colleagues The application form will include these questions How would you rate your English language skills?

    location Newington, New South Wales


  • Information & Customer Service Librarian

    Permanent Part-Time Opportunity - 24.5 hoursweek About the role We are seeking to appoint a permanent part-time (24.5 hours per week) Information Customer Service Librarian to work within the City of Parramatta Libraries. This position is directly responsible to the Coordinator of Information and Customer Service. This position is responsible for providing quality information and customer services across all service points. In the absence of the Librarian “ Information and Weekend services, acts as Officer in Charge and be responsible for supervision of staff and the operation and security of Library facilities. The hours are Monday 900am “ 100pm Tuesday 900am “ 500pm Wednesday 100pm “ 800pm Saturday 1200pm “ 400pm Sunday 130pm “ 500pm Please note this position requires working regular weekend and evening shift. About the person The successful candidate should have at least two years of experience in staff management within public library environment. It is essential for applicant to have a recognised professional tertiary qualification in Information ScienceLibrarianship (eligible for professional membership of the Australian Library and Information Association), or equivalent. The candidate will need to have the following skills and experience Ability to deliver high quality customer service in a busy service environment Ability to work in a team environment and employ conflict resolution skills Proven commitment to continuous improvement processes including demonstrated flexibility and responsiveness to changing needs and demands Well-developed ability to organize and prioritise tasks and work under pressure Demonstrated experience and sound understanding of current technological and web based applications in the information and library environment What™s on offer We are offering an attractive salary from 74,677 p.a. pro-rata plus Super. City of Parramatta also offer excellent employee benefits, which can be accessed by the successful candidate. Want to know more? Further information regarding the requirements of this role can be found in the attached Position Description, alternatively for a confidential discussion please contact City Of Parramatta Library (02) 9806 5159. How to apply Candidates MUST apply online at httpswww.cityofparramatta.nsw.gov.auabout-parramattacareers and answer the position selection criteria. Applications close 1130pm, Friday 13th December 2019 and will not be accepted through any other medium. Prohibited persons as defined under the NSW Child Protection Act are not eligible to apply. A copy of a valid Working with Children Clearance must be presented at Interview. The City of Parramatta supports a Drug and Alcohol free working environment and employees may be subject to random testing as a result. The diverse culture at City of Parramatta is a source of strength. We have an inclusive working environment with employees from a variety of backgrounds. We acknowledge that diversity in our workforce increases the effectiveness of teams and our capacity for innovation. If you would like to know more, or require assistance with our recruitment process, please email DiversityCoPcityofparramatta.nsw.gov.au Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position.

    location North Parramatta, New South Wales


  • Customer Service Representative

    Growing and evolving company with endless opportunities Career defining role High performing team culture Do you want to kick start your career within the insurance industry? We are looking for someone to join Claim Central in an entry level claims role. If you are someone who wants to learn and build their career with a company this is the role for you Claim Central is an international industry leader across Claims Management Services, Insurance Technology and Data Analytics. With our award winning technology ClaimLogik providing complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review. What we offer you Secondment opportunities including placement overseas Continued learning environment Collaborative environment An inclusive team that embraces diversity The opportunity Improving the customer experience through each touch point. Join a new team that has rapidly expanding opportunities. You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property. About You Go get attitude Knowledge driven, wanting to learn from the best Results driven Excellent customer service and problem solving skills Efficient time management skills Ability to work autonomously and achieve team results Highly developed written and verbal communication skills Attention to detail Positive attitude Strong Ability to build rapport with clients and the team If you like the idea of being a part of revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomously then Apply Now

    location Botany, New South Wales


  • offender monitoring | admin and customer service

    Multiple Full Part Time positions available in this brand new office located in Rhodes Ideally you are available to work a variety of shifts over a 247 rotating roster (6am-2pm, 2pm-10pm, 10pm-6am) Rewarding job content, make a real difference in the lives of others Interviewing through December to start in January 2020 The Role Are you looking for a diverse, challenging and rewarding career? Do you have an interest in making a real contribution to the criminal justice sector through the use of state of the art technology? In this exciting role, no two days are ever the same You will be dealing with low to high risk monitoring situations on a day to day basis where you will be actively communicating with Offenders, Police, Probation and other relevant parties. This will require you to have a highly impartial and mature mindset and outstanding customer service and communication skills in order to ensure public safety. You will be responsible for setting up monitoring programmes for offenders on a software system and to liaise with relevant staff as well as offenders to ensure appropriate monitoring is in place and operational. Key Selection Criteria Highly pro-active, adaptable and dependable Ability to remain calm in high pressure situations Excellent communication and customer service skills with the ability to work as a team Impartial mind-set toward sensitive scenarios and low to high risk members of society Meticulous attention to detail with a high level of computer and data entry skills Undertake actions to ensure appropriate offender management decisions are made by being responsible for the input of offender schedules An interest in the criminal justice sector, legal studies or information technology A real passion to break and reduce the cycle of re-offending and enforcing positive outcomes Minimum Requirements Two years work experience (retail, hospitality and customer service welcome) Availability to work 247 Shifts on a Full OR Part Time Basis Confident that you will satisfactorily pass the P800 Police Check You are an Australian Citizen OR Permanent Resident What now? This is a fantastic opportunity for a positive go getter who wants to make a real difference in the lives of others on a daily basis. You can literally see the positive outcomes you will be achieving, unfolding right before your very eyes Please APPLY TODAY by clicking the Apply button now

    location Rhodes, New South Wales


  • Information & Customer Service Librarian

    Permanent Part-Time Opportunity - 24.5 hoursweek About the role We are seeking to appoint a permanent part-time (24.5 hours per week) Information Customer Service Librarian to work within the City of Parramatta Libraries. This position is directly responsible to the Coordinator of Information and Customer Service. This position is responsible for providing quality information and customer services across all service points. In the absence of the Librarian “ Information and Weekend services, acts as Officer in Charge and be responsible for supervision of staff and the operation and security of Library facilities. The hours are Monday 900am “ 100pm Tuesday 900am “ 500pm Wednesday 100pm “ 800pm Saturday 1200pm “ 400pm Sunday 130pm “ 500pm Please note this position requires working regular weekend and evening shift. About the person The successful candidate should have at least two years of experience in staff management within public library environment. It is essential for applicant to have a recognised professional tertiary qualification in Information ScienceLibrarianship (eligible for professional membership of the Australian Library and Information Association), or equivalent. The candidate will need to have the following skills and experience Ability to deliver high quality customer service in a busy service environment Ability to work in a team environment and employ conflict resolution skills Proven commitment to continuous improvement processes including demonstrated flexibility and responsiveness to changing needs and demands Well-developed ability to organize and prioritise tasks and work under pressure Demonstrated experience and sound understanding of current technological and web based applications in the information and library environment What™s on offer We are offering an attractive salary from 74,677 p.a. pro-rata plus Super. City of Parramatta also offer excellent employee benefits, which can be accessed by the successful candidate. Want to know more? Further information regarding the requirements of this role can be found in the attached Position Description, alternatively for a confidential discussion please contact City Of Parramatta Library (02) 9806 5159. How to apply Candidates MUST apply online at httpswww.cityofparramatta.nsw.gov.auabout-parramattacareers and answer the position selection criteria. Applications close 1130pm, Friday 13th December 2019 and will not be accepted through any other medium. Prohibited persons as defined under the NSW Child Protection Act are not eligible to apply. A copy of a valid Working with Children Clearance must be presented at Interview. The City of Parramatta supports a Drug and Alcohol free working environment and employees may be subject to random testing as a result. The diverse culture at City of Parramatta is a source of strength. We have an inclusive working environment with employees from a variety of backgrounds. We acknowledge that diversity in our workforce increases the effectiveness of teams and our capacity for innovation. If you would like to know more, or require assistance with our recruitment process, please email DiversityCoPcityofparramatta.nsw.gov.au Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position.

    location North Parramatta, New South Wales


  • Customer Service Officer

    Our client is a listed technical communications based organisation who continue to grow their presence in the market. We are currently looking for a candidate with good customer service and administration experience who is available to commence work immediately. Working within the Operations team, the role will involve Inbound and outbound calls Data entry Routing Submit quota to project client Problem-solve including resolution of complaints, damages, non -conformances Provide quotes for site surveys Invoicing Preparing reports to internal management and project client - must be advanced in Excel - testing will be required Contribute to achievement of key performance indicators (KPIs) Other duties as required The successful candidate must be able to work between 830am - 5pm Monday to Friday (with flexibility to change shift times as per business requirements). Offices are located with short walking distance of Olympic Park train station. This is an ongoing temporary role, please only apply if you have full working rights. This role will start this week, you must be available immediately and have full working rights as this is an ongoing temporary role (No WHV holders please). If this sounds like you and you are available immediately please APPLY NOW

    location Sydney Olympic Park, New South Wales


  • customer service

    Have you recently finished high school and are seeking a full time job where you dont have to work weekends? This global organisation is currently looking for multiple enthusiastic and customer-focused individuals looking to start their careers in the corporate world. It™s the people that give this company its unique culture and you can feel the buzz from the moment you walk in. In this position, you will be fully guided with state of the art Training Development plus ongoing support to encourage your progression within the company. If you™re tech-savvy, keen to learn, an Australian Citizen and looking for the chance to prove yourself then this is it The role Rotating roster from 8am - 8pm, Monday to Friday (no weekend work) 47230 package Inbound calls relating to customer enquiries General administration support Work in a collaborative contact centre environment Innovative desktop technology (dual screens) The benefits Close to public transport Thorough 3 week training in a supportive environment Arcade room (table tennis PS4) Light breakfast provided daily Discounts and incentives across a variety of organisations Casual attire Opportunity to progress your career National police and background check is required for all applicants You MUST be an Australian Citizen for this role If the above sounds like you, we want to talk to you Roles are filling up fast, and this opportunity is available immediately, so Apply NOW For more information feel free to ring Michelle at Randstad for a confidential discussion on (02) 8215 1078. Alternatively, submit your resume to michelle.hardrandstad.com.au

    location North Ryde, New South Wales


  • Information & Customer Service Librarian

    Permanent Part-Time Opportunity - 24.5 hoursweek About the role We are seeking to appoint a permanent part-time (24.5 hours per week) Information Customer Service Librarian to work within the City of Parramatta Libraries. This position is directly responsible to the Coordinator of Information and Customer Service. This position is responsible for providing quality information and customer services across all service points. In the absence of the Librarian “ Information and Weekend services, acts as Officer in Charge and be responsible for supervision of staff and the operation and security of Library facilities. The hours are Monday 900am “ 100pm Tuesday 900am “ 500pm Wednesday 100pm “ 800pm Saturday 1200pm “ 400pm Sunday 130pm “ 500pm Please note this position requires working regular weekend and evening shift. About the person The successful candidate should have at least two years of experience in staff management within public library environment. It is essential for applicant to have a recognised professional tertiary qualification in Information ScienceLibrarianship (eligible for professional membership of the Australian Library and Information Association), or equivalent. The candidate will need to have the following skills and experience Ability to deliver high quality customer service in a busy service environment Ability to work in a team environment and employ conflict resolution skills Proven commitment to continuous improvement processes including demonstrated flexibility and responsiveness to changing needs and demands Well-developed ability to organize and prioritise tasks and work under pressure Demonstrated experience and sound understanding of current technological and web based applications in the information and library environment What™s on offer We are offering an attractive salary from 74,677 p.a. pro-rata plus Super. City of Parramatta also offer excellent employee benefits, which can be accessed by the successful candidate. Want to know more? Further information regarding the requirements of this role can be found in the attached Position Description, alternatively for a confidential discussion please contact City Of Parramatta Library (02) 9806 5159. How to apply Candidates MUST apply online at httpswww.cityofparramatta.nsw.gov.auabout-parramattacareers and answer the position selection criteria. Applications close 1130pm, Friday 13th December 2019 and will not be accepted through any other medium. Prohibited persons as defined under the NSW Child Protection Act are not eligible to apply. A copy of a valid Working with Children Clearance must be presented at Interview. The City of Parramatta supports a Drug and Alcohol free working environment and employees may be subject to random testing as a result. The diverse culture at City of Parramatta is a source of strength. We have an inclusive working environment with employees from a variety of backgrounds. We acknowledge that diversity in our workforce increases the effectiveness of teams and our capacity for innovation. If you would like to know more, or require assistance with our recruitment process, please email DiversityCoPcityofparramatta.nsw.gov.au Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position.

    location Parramatta, New South Wales


  • Customer Service Representative

    Parking on siteTraining providedHours Rotation of 8am-4pm 7am-3pmAbout the CompanyMy client are leaders in thermal and architectural building solutions who pride themselves on working on solutions for a variety of building segments covering industrial, commercial and residential markets. They are proud of their dependable and experienced staff and are ready to meet any challenge their customers put in front of them.About the roleThis role will be responsible for being the primary point of contact for customers requiring assistance with their orders and general enquiries. We are looking for someone who will provide our customers with exceptional customer service and to ensure they have a positive experience.Key responsibilities within this role will includeAnswer phone and respond to email enquiries from customersEntry and tracking of customer Sales Orders in ERP and CRM systemOffice duties including filing, postage and general administrationMaintain customer and supplier databaseBuild relationships with customers and provide excellent customer service at all points of contact with the customerOrganise deliveries through freight providersVisitor registrationAbout youWe are looking for a friendly, motivated and committed individual who is ready for a new challenge. The ideal candidate will have a minimum of 2 + years™ experience in a customer service position preferably with exposure within the building materials, manufacturing and construction businesses and will require excellent communication and multi-tasking skills.In addition, to be considered for this role you will requireExcellent administration skillsAccurate and fast data entryBe reliable, professional and provide helpful and friendly customer serviceBe a fast learner with interest in the building material construction industryThis is a fantastic opportunity for an entry level customer service professional to join a professional and innovative team. If you are ready to take on the next challenge in your career then apply now.Job Type Full-timeExperiencecustomer service 2 years (Required)Microsoft Office ExperienceWord (Required)Excel (Required)Outlook (Required)

    location Wetherill Park, New South Wales


  • Customer Services Officer

    THE COMPANY Our customer is a small, young but dynamic and rapidly growing manufacturer and marketer of solutions using sensor technology and data analysis which offer practical solutions to long standing problems in agriculture. Their products provide valuable information to farmers, save labour costs and are environmentally friendly. The products are marketed nationally through both the leading rural merchandisers and direct to farmers. THE ROLE The company requires a Customer Services Officer to support its customers in a period of rapid growth and to supplement and complement the efforts of the sales staff. There will be an element of inside sales and dealing with direct leads from the company™s marketing endeavours too. RESPONSIBILITIES Field incoming sales enquiries, provide product information and sell product Maintain a positive attitude and empathetic approach to customers Respond promptly to sales enquiries. Ability to learn about products and their application and convey this information to customers Collaboration with other team members to service customer requirements Resolve customer complaints, provide professional customer support and ensure customer satisfaction LOCATION North Sydney Area REQUIREMENTS A strong affinity with or interest in Australian agriculture is essential A rural background andor tertiary qualifications in agriculture will be highly regarded A strong customer orientation Prior experience in customer service or sales Well-developed communication skills and the ability to listen Familiarity with CRM systems would be advantageous TO APPLY Please apply for this role online (Seek or www.agri.com.au). For a confidential discussion on the role please call me on 0419012841 or email me at rayagri.com.au Dr. Ray Johnson, Managing Director, Agricultural Appointments.

    location North Sydney, New South Wales


  • Customer Service Officer

    About HCF HCF is Australias largest not for profit private health insurer. Our vision is to make health care understandable, affordable, high quality and customer centric. About the Role This role is based in our Parramatta branch working Monday to Friday from 930 AM until 530 PM. You will also be required to work rotating Saturdays and Sundays from 1000 AM until 200 PM. The role provides advice, excellent customer service and assistance to our members. You will advise our members of their policy benefits and any changes that may occur to ensure our members are communicated to effectively. Responsibilities Perform needs based selling to customers face to face for HCF health insurance policies with exposure to potentially sell Life and Travel policies. Achieve and exceed sales and service targets. Perform telephone and email sales including business development activities. Provide first contact resolution in all customer interactions. Maintain accurate membership information in accordance with HCF policy and procedure About you Demonstrated experience or an aspirational drive to sell to members and provide a great customer experience Previous experience in a customer service environment Competent in using CRM computer systems or the ability to quickly learn complex computer systems. Ability to work in a team environment Ability to adapt positively to frequently changing work practices and needs Culture We believe that by giving our people an inclusive, supportive and healthy working environment, we can do our best for our members. Come and join our HCF team Benefits Up to 50 discount on health cover, pet travel insurance Family Friends day Organisational wide Recognition Rewards program Generous Parental Leave Scheme Health Wellbeing Initiatives A career with us “ How to Apply Please check out our website at httpswww.hcf.com.auabout-uscareers

    location North Parramatta, New South Wales


  • Information & Customer Service Librarian

    Permanent Part-Time Opportunity - 24.5 hoursweek About the role We are seeking to appoint a permanent part-time (24.5 hours per week) Information Customer Service Librarian to work within the City of Parramatta Libraries. This position is directly responsible to the Coordinator of Information and Customer Service. This position is responsible for providing quality information and customer services across all service points. In the absence of the Librarian “ Information and Weekend services, acts as Officer in Charge and be responsible for supervision of staff and the operation and security of Library facilities. The hours are Monday 900am “ 100pm Tuesday 900am “ 500pm Wednesday 100pm “ 800pm Saturday 1200pm “ 400pm Sunday 130pm “ 500pm Please note this position requires working regular weekend and evening shift. About the person The successful candidate should have at least two years of experience in staff management within public library environment. It is essential for applicant to have a recognised professional tertiary qualification in Information ScienceLibrarianship (eligible for professional membership of the Australian Library and Information Association), or equivalent. The candidate will need to have the following skills and experience Ability to deliver high quality customer service in a busy service environment Ability to work in a team environment and employ conflict resolution skills Proven commitment to continuous improvement processes including demonstrated flexibility and responsiveness to changing needs and demands Well-developed ability to organize and prioritise tasks and work under pressure Demonstrated experience and sound understanding of current technological and web based applications in the information and library environment What™s on offer We are offering an attractive salary from 74,677 p.a. pro-rata plus Super. City of Parramatta also offer excellent employee benefits, which can be accessed by the successful candidate. Want to know more? Further information regarding the requirements of this role can be found in the attached Position Description, alternatively for a confidential discussion please contact City Of Parramatta Library (02) 9806 5159. How to apply Candidates MUST apply online at httpswww.cityofparramatta.nsw.gov.auabout-parramattacareers and answer the position selection criteria. Applications close 1130pm, Friday 13th December 2019 and will not be accepted through any other medium. Prohibited persons as defined under the NSW Child Protection Act are not eligible to apply. A copy of a valid Working with Children Clearance must be presented at Interview. The City of Parramatta supports a Drug and Alcohol free working environment and employees may be subject to random testing as a result. The diverse culture at City of Parramatta is a source of strength. We have an inclusive working environment with employees from a variety of backgrounds. We acknowledge that diversity in our workforce increases the effectiveness of teams and our capacity for innovation. If you would like to know more, or require assistance with our recruitment process, please email DiversityCoPcityofparramatta.nsw.gov.au Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position.

    location North Parramatta, New South Wales


  • Customer Service Representative

    Full Time Salaried PositionInner West LocationSerendipity Ice CreamCustomer Service Representative-The Creamy Bit-We are looking for a down-to-earth, well presented and energetic person with exceptional organisational qualities, attention to detail, clear communication skills and the ability to solve problems and make decisions to join our passionate team making and delivering the best ice cream ever.The role is very much focused on providing great customer service and supporting other members of the office delivery teams.Key responsibilities includecommunicating with customers,organising daily delivery runs,document management and filing,reporting on targets,and using our business software for invoicing etc.You will need experience and skills in customer service, using Microsoft office other standard business software such as MYOB or Xero.There is opportunity for advancement and to make your mark, so a little ambition won™t go astrayIf you can prioritise important tasks and use your initiative to make decisions in an environment where every day isn™t the same, then read on as this could be the role for you-The Crunchy Bits-To apply for this role please send us your CV, and references are essential. Email only “ please don™t call us.Only applications with a cover letter outlining your suitability for the position will be considered. It doesnt have to be lengthy, we just want to know that you care. In fact, use this code word so I know you™ve read the whole thing TiramisuOnly applicants eligible to hold fulltime positions in Australia need apply.Finally, due to high numbers of applications, only successful applicants will be contacted.Job Type Full-timeSalary 49,400.00 yearExperienceData Entry 1 year (Required)Customer Service 1 year (Required)LanguageEnglish (fluently) (Required)Work EligibilityThe candidate can work permanently with no restriction on hours (Required)

    location Marrickville, New South Wales


  • Information & Customer Service Librarian

    Permanent Part-Time Opportunity - 24.5 hoursweek About the role We are seeking to appoint a permanent part-time (24.5 hours per week) Information Customer Service Librarian to work within the City of Parramatta Libraries. This position is directly responsible to the Coordinator of Information and Customer Service. This position is responsible for providing quality information and customer services across all service points. In the absence of the Librarian “ Information and Weekend services, acts as Officer in Charge and be responsible for supervision of staff and the operation and security of Library facilities. The hours are Monday 900am “ 100pm Tuesday 900am “ 500pm Wednesday 100pm “ 800pm Saturday 1200pm “ 400pm Sunday 130pm “ 500pm Please note this position requires working regular weekend and evening shift. About the person The successful candidate should have at least two years of experience in staff management within public library environment. It is essential for applicant to have a recognised professional tertiary qualification in Information ScienceLibrarianship (eligible for professional membership of the Australian Library and Information Association), or equivalent. The candidate will need to have the following skills and experience Ability to deliver high quality customer service in a busy service environment Ability to work in a team environment and employ conflict resolution skills Proven commitment to continuous improvement processes including demonstrated flexibility and responsiveness to changing needs and demands Well-developed ability to organize and prioritise tasks and work under pressure Demonstrated experience and sound understanding of current technological and web based applications in the information and library environment What™s on offer We are offering an attractive salary from 74,677 p.a. pro-rata plus Super. City of Parramatta also offer excellent employee benefits, which can be accessed by the successful candidate. Want to know more? Further information regarding the requirements of this role can be found in the attached Position Description, alternatively for a confidential discussion please contact City Of Parramatta Library (02) 9806 5159. How to apply Candidates MUST apply online at httpswww.cityofparramatta.nsw.gov.auabout-parramattacareers and answer the position selection criteria. Applications close 1130pm, Friday 13th December 2019 and will not be accepted through any other medium. Prohibited persons as defined under the NSW Child Protection Act are not eligible to apply. A copy of a valid Working with Children Clearance must be presented at Interview. The City of Parramatta supports a Drug and Alcohol free working environment and employees may be subject to random testing as a result. The diverse culture at City of Parramatta is a source of strength. We have an inclusive working environment with employees from a variety of backgrounds. We acknowledge that diversity in our workforce increases the effectiveness of teams and our capacity for innovation. If you would like to know more, or require assistance with our recruitment process, please email DiversityCoPcityofparramatta.nsw.gov.au Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position.

    location North Parramatta, New South Wales


  • Customer Service Representative

    Growing and evolving company with endless opportunities Career defining role High performing team culture Do you want to kick start your career within the insurance industry? We are looking for someone to join Claim Central in an entry level claims role. If you are someone who wants to learn and build their career with a company this is the role for you Claim Central is an international industry leader across Claims Management Services, Insurance Technology and Data Analytics. With our award winning technology ClaimLogik providing complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review. What we offer you Secondment opportunities including placement overseas Continued learning environment Collaborative environment An inclusive team that embraces diversity The opportunity Improving the customer experience through each touch point. Join a new team that has rapidly expanding opportunities. You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property. About You Go get attitude Knowledge driven, wanting to learn from the best Results driven Excellent customer service and problem solving skills Efficient time management skills Ability to work autonomously and achieve team results Highly developed written and verbal communication skills Attention to detail Positive attitude Strong Ability to build rapport with clients and the team If you like the idea of being a part of revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomously then Apply Now

    location Botany, New South Wales


  • Information & Customer Service Librarian

    Permanent Part-Time Opportunity - 24.5 hoursweek About the role We are seeking to appoint a permanent part-time (24.5 hours per week) Information Customer Service Librarian to work within the City of Parramatta Libraries. This position is directly responsible to the Coordinator of Information and Customer Service. This position is responsible for providing quality information and customer services across all service points. In the absence of the Librarian “ Information and Weekend services, acts as Officer in Charge and be responsible for supervision of staff and the operation and security of Library facilities. The hours are Monday 900am “ 100pm Tuesday 900am “ 500pm Wednesday 100pm “ 800pm Saturday 1200pm “ 400pm Sunday 130pm “ 500pm Please note this position requires working regular weekend and evening shift. About the person The successful candidate should have at least two years of experience in staff management within public library environment. It is essential for applicant to have a recognised professional tertiary qualification in Information ScienceLibrarianship (eligible for professional membership of the Australian Library and Information Association), or equivalent. The candidate will need to have the following skills and experience Ability to deliver high quality customer service in a busy service environment Ability to work in a team environment and employ conflict resolution skills Proven commitment to continuous improvement processes including demonstrated flexibility and responsiveness to changing needs and demands Well-developed ability to organize and prioritise tasks and work under pressure Demonstrated experience and sound understanding of current technological and web based applications in the information and library environment What™s on offer We are offering an attractive salary from 74,677 p.a. pro-rata plus Super. City of Parramatta also offer excellent employee benefits, which can be accessed by the successful candidate. Want to know more? Further information regarding the requirements of this role can be found in the attached Position Description, alternatively for a confidential discussion please contact City Of Parramatta Library (02) 9806 5159. How to apply Candidates MUST apply online at httpswww.cityofparramatta.nsw.gov.auabout-parramattacareers and answer the position selection criteria. Applications close 1130pm, Friday 13th December 2019 and will not be accepted through any other medium. Prohibited persons as defined under the NSW Child Protection Act are not eligible to apply. A copy of a valid Working with Children Clearance must be presented at Interview. The City of Parramatta supports a Drug and Alcohol free working environment and employees may be subject to random testing as a result. The diverse culture at City of Parramatta is a source of strength. We have an inclusive working environment with employees from a variety of backgrounds. We acknowledge that diversity in our workforce increases the effectiveness of teams and our capacity for innovation. If you would like to know more, or require assistance with our recruitment process, please email DiversityCoPcityofparramatta.nsw.gov.au Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position.

    location North Parramatta, New South Wales


  • IT Support / Customer Service Representative, $27 per hour,...

    Workfastis looking for Customer Service Support Representativesto join their Technical Support team in Surry Hills NSW,10 minutes drive from Sydney CBD.The rate of pay is 27 per hour plus overtime.Candidates must have 4 years experience in Customer Service in an IT (Information Technology) field of work, be reliable and hardworking.This job is a on-going casual position with full-time hoursfor the right candidate.Highlights Well above award wageImmediate startVibrant company cultureWork with Digital platform where health providers and patients connectRequirements Exceptional people skillsOffice administration experienceExcellent phone etiquetteExcellent knowledge of MS OfficeExceptional verbal written communication skillsExperience with CRM Zendesk Software experience preferredProvider customer supportResponsibilitiesAdministration and Web dutiesProvide Customer SupportWork closely with the Customer Support ManagerBuild and maintain excellent working relationships with internal and external stakeholdersMust have proven experience answering phones, emails and interacting with customers.Any other general office duties requiredWorkfastis a labour hire company working with some of Australia™s largest and leading building companies. We operate in all states of Australia and our employees work in all industries. When you join our team we make sure that youre looked after, paid well and that we follow all Australian Fair Work standards.Workfast embraces diversity and encourages applications from people with disability. If you have any support or access requirements, we encourage you to advise us at any time of application.All personal information will be kept confidential in compliance with the Privacy Act 1988.If you are interested in applying for the Customer Service Support Representativesjob in Surry Hills, please click the link to apply. For more questions please contact Jayneeta on 0418 426 634Job Type CasualSalary 27.00 hourExperienceIT Support 3 years (Required)Customer Support 3 years (Required)LocationSurry Hills NSW (Preferred)Work EligibilityThe candidate can work permanently with no restriction on hours (Required)

    location Surry Hills, New South Wales


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