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Customer Service Specialist - Call Centre
4wd Supacentre
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Location Icon Canberra

About us4WD Supacentre – home of Adventure Kings – is one of Australia's leading and fastest growing retailers. We are a family business that specialises in outdoor recreation and lifestyle produ...

About us

4WD Supacentre – home of Adventure Kings – is one of Australia's leading and fastest growing retailers. We are a family business that specialises in outdoor recreation and lifestyle products. Our people are passionate about the outdoors and the lifestyle that we can bring to our customers and the community

The role

We want someone who puts people first and who is committed to getting the best solution for our customers and our business.

  • Build and maintain great relationships with our customers
  • Ensure customers have the right products for their needs
  • Work with our sales and claims teams to collect and manage sales
  • Are always patient and use positive ‘can do’ language with our customers
  • Are committed to always improving the way we do things
  • Take inbound and outbound calls, providing the best service for our customers

Who we’re looking for

We want someone who sees themselves as a customer service specialist and who can empathise with our customers. We want someone who has:

  • Experience working in any of the following roles and ability to build great relationships with customers
  • retail
  • customer service
  • call centre / contact centre
  • telemarketing
  • Fantastic communication skills, both written and verbal
  • The ability to manage a diverse range of customers and de-escalate conflict situations
  • Weekend availability is required.

Why Join us? Because we offer:

  • Remarkable Staff discounts
  • Career and development opportunities
  • Recognition program
  • On-site parking

Role type: Casual

Roster: Must be available on weekends & public holidays

Join our team by applying today!

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Customer Solutions Specialist

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$51,538 /yr
Median Average:
$51,538


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Customer Solutions Specialist Salaries
How much do Customer Solutions Specialist earn in Australia? The average salary of Customer Solutions Specialist is $51,538 in Australia
$51,538 /yr
Additional Cash Compensation Information Icon
Average $51,538
Range $50K - $60K
Last updated October 16 2020
The average pay range for Customer Solutions Specialist is between $50K and $60K. Salaries vary from a low of $40K up to $70K per year. The average number of Customer Solutions Specialist roles advertised per month is 3 in Australia between November 2019 and October 2020.
What are the most common skills required to be a Customer Solutions Specialist? The most common skills required for a Customer Solutions Specialist are:
CRM Administration Building Communicating Administration Administrative Art Compliance Customer Relations Customer Relationships EcIA Excel Administrative Adva APAC Community Service Customer Service Dance Edge Email Excel Administration Career Development Cision Communicating CRM Customer Service EcIA Edge Email
See all 30 skills

These skills are most commonly found in Customer Solutions Specialist job advertisements and position descriptions.

Last updated September 30 2020
Which recruitment agencies have the largest number of Customer Service - Call Centre roles in Australia?
See which recruitment agencies advertise the most Customer Service - Call Centre roles. See what salaries they paid for Customer Service - Call Centre in Australia. See how they compare to the average Customer Service - Call Centre salary of $51,538.
BankSA
Adelaide (98%), Geelong (2%)
264

$45K-$55K

(($622))

$45K-$55K
(($622))
Coles Group
Brisbane (45%), Perth (17%), Melbourne (16%), Sydney (10%) +4 others
228

$39K-$49K

(($7,072))

$39K-$49K
(($7,072))
Hays Contact Centres
Sydney (100%)
482

$47K-$57K

($649)

$47K-$57K
($649)
Randstad - Business Support
Sydney (73%), Adelaide (18%), Brisbane (8%), Perth (1%)
445

$46K-$56K

(($39))

$46K-$56K
(($39))
Australia Post Group
Perth (39%), Brisbane (18%), Gold Coast (18%), Albury (15%) +3 others
412

$45K-$55K

(($783))

$45K-$55K
(($783))
Last Updated October 16 2020
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How many years does it take to become a Customer Solutions Specialist?
Most candidates undertake an average of 7 years Call Centre & Customer Service prior to being appointed as a Customer Solutions Specialist.
Average Call Centre & Customer Service required to become a Customer Solutions Specialist
Last updated October 22 2020
Most candidates have on average 11 years working experience prior to becoming a Customer Solutions Specialist.
Average Call Centre & Customer Service required to become a Customer Solutions Specialist
Last updated October 22 2020
Where are Customer Service - Call Centre in Canberra sourced from?
Customer Service - Call Centre are sourced from
these companies
AGC Networks
Answer4U
Back2Base Monitoring
Calvary Hospital
Instant Security Alarms
Customer Service - Call Centre are sourced in Canberra are most likely to be sourced from these schools
University of Canberra
University of Western Sydney
Charles Sturt University
Jesus and Mary College
Liaquat University of Medical and Health Sciences
Last updated October 22 2020
Where are most Customer Solutions Specialist roles located in Australia?
Perth 10 / 42%
Sydney 5 / 21%
Brisbane 3 / 13%
Melbourne 3 / 13%
Wollongong 2 / 8%
Last updated October 16 2020
Which locations in Australia pay the most for Customer Solutions Specialist?
Sydney ($67K)
Hobart ($65K)
Melbourne ($55K)
Brisbane ($51K)
Wollongong ($50K)
Last updated October 16 2020