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NEWS

Average Recruitment Costs in Australia

According to recruitment agency Programmed, the average cost of hiring customer service officer, customer service agent or customer service representative staff is around $6,000. Included in these costs are direct hiring costs, lost knowledge and even productivity loss if the position is vacant.

In trying to reduce the hiring costs and make the right hiring decision, IBIS World reported in July 2018 that most businesses consider factors such as (1) skill set, (2) work experience, (3) personality compatibility, (4) attitude towards change and continual learning, (5) education and credentials and (6) career aspirations when hiring the right candidate.

Staffing has built a reputation for great customer service officer and fantastic talent, the envy of many of our Australia based competitors. Staffing is consistantly ranked between 2 and 7 in Australian recruitment industry surveys ranking the 'Top 10 Recruitment Companies in Australia' amoung such enterprises as Chandler Macleod, Manpower Australia, Randstad, Programmed and Hays.

We offer a full recruitment service nationally, including customer service officer and customer service representative, however you may have found Staffing services via range of other terms (e.g. customer service officer career, customer service officer roles, customer service representative staff agency, customer service officer careers, customer service officer, customer service officer employment agency) and industry acronyms.


the career journey lasts a lifetime with most people repeating the cycle of seeking new employment 7 to 15 times over their lifetime. At Staffing we are committed to providing you with career advice and resources to assist you in this journey. We hope you found this article of interest, and that is assists you in your search for the perfect job, whether it be jobs, a 3 career or role. Our Australia team of recruiting specialists are consistently recognised in the top 6 recruitment agencies Australia wide. If you are a job seeker then click on the Find Work button to upload your resume and be matched to Staffing's job database, including 3 roles in Australia. Alternatively, if you are an Employer then call us on 1300 790 330 to discover how we can help turn your customer service officer careers, customer service officer or customer service representative staff agency business' hiring needs into a Staffing solution!

For more Customer Service Officer Career Advice see below additional resources to find the perfect job:

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