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NEWS

Recruitment Agencies Costs in Australia

According to recruitment agency Manpower Australia, the average cost of hiring customer service officer, customer service agent or customer service representative staff is around $8,000. Included in these costs are productivity loss if the position is vacant, getting the hiring decision wrong and even onboarding.

In trying to reduce the hiring costs and make the right hiring decision, The Sydney Morning Herald reported in January 2019 that most businesses consider factors such as (1) work experience, (2) attitude towards change and continual learning, (3) skill set, (4) personality compatibility, (5) education and credentials and (6) career aspirations when hiring the right candidate.

Staffing has built a reputation for great customer service officer and fantastic talent, the envy of many of our Australia based competitors. Staffing is consistantly ranked between 5 and 10 in Australian recruitment industry surveys ranking the 'Top 10 Recruitment Companies in Australia' amoung such organisations as Chandler Macleod, Manpower Australia, Programmed, Addeco and Randstad.

We offer a full recruitment service nationally, including customer service officer and customer service representative, however you may have found Staffing services via range of other terms (e.g. job opportunities, australia employment, job seeker in australia, customer service officer job search, job openings, australia employment) and industry acronyms.


At Staffing we recognise that a commitment to service customer service officer excellence can never waiver and needs to be as much about an organisation’s culture as a commitment to its stakeholders. Staffing has built a reputation for great recruit service and fantastic talent, the envy of many of our competitors. Call us on 1300 790 330 to discover how we can help turn your customer service agent challenge into a solution!

For more Customer Service Officer Career Advice see below additional resources to find the perfect job:

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