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Customer Service Officer

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$55,978 /yr
Median Average:
$55,978

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Customer Service Officer Salaries
How much do Customer Service Officer earn in Australia? The average salary of Customer Service Officer is $55,978 in Australia
$55,978 /yr
Additional Cash Compensation Information Icon
Average $55,978
Range $50K - $60K
Last updated January 08 2021
The average pay range for Customer Service Officer is between $50K and $60K. Salaries vary from a low of $40K up to $80K per year. The average number of Customer Service Officer roles advertised per month is 2 in Australia between March 2020 and December 2020.
What are the most common skills required to be a Customer Service Officer? The most common skills required for a Customer Service Officer are:
Administration Administration Administrative Administrative Administration Administration Administration Administrative Administrative Administrative Administration Administrative Administration Administrative Administration Administration Administration Administrative Administration Administrative Administration Administrative Accountability Administration Administrative Administrative Administration Accountability Accountability Accountability
See all 30 skills

These skills are most commonly found in Customer Service Officer job advertisements and position descriptions.

Last updated December 31 2020
Which recruitment agencies have the largest number of Customer Service - Call Centre roles in Australia?
See which recruitment agencies advertise the most Customer Service - Call Centre roles. See what salaries they paid for Customer Service - Call Centre in Australia. See how they compare to the average Customer Service - Call Centre salary of $55,978.
Australia Post Group
Perth (29%), Brisbane (17%), Gold Coast (12%), Albury (11%) +8 others
1,282

$48K-$58K

(($2,265))

$48K-$58K
(($2,265))
Coles Group
Brisbane (42%), Perth (19%), Sydney (18%), Melbourne (13%) +5 others
644

$43K-$53K

(($7,156))

$43K-$53K
(($7,156))
Randstad - Business Support
Sydney (75%), Adelaide (18%), Brisbane (6%), Perth (1%)
624

$49K-$59K

(($1,383))

$49K-$59K
(($1,383))
Hays Contact Centres
Sydney (100%)
591

$52K-$62K

($1,740)

$52K-$62K
($1,740)
BankSA
Adelaide (99%), Geelong (1%)
444

$50K-$60K

(($386))

$50K-$60K
(($386))
Last Updated January 08 2021
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How many years does it take to become a Customer Service Officer?
Most candidates undertake an average of 6 years Call Centre & Customer Service prior to being appointed as a Customer Service Officer.
Average Call Centre & Customer Service required to become a Customer Service Officer
Last updated January 09 2021
Most candidates have on average 7 years working experience prior to becoming a Customer Service Officer.
Average Call Centre & Customer Service required to become a Customer Service Officer
Last updated January 09 2021
Where are Customer Service Officer in Australia sourced from?
Customer Service Officer are sourced from
these companies
Department of Human Services
Commonwealth Bank
Centrelink
Serco
St George Bank
Customer Service Officer are sourced in Australia are most likely to be sourced from these schools
TAFE
TAFE
TAFE
Swinburne University of Technology
Swinburne University of Technology
Last updated January 11 2021
Where are most Customer Service Officer roles located in Australia?
Melbourne 326 / 18%
Sydney 318 / 18%
Brisbane 242 / 14%
Perth 196 / 11%
Adelaide 193 / 11%
Last updated January 08 2021
Which locations in Australia pay the most for Customer Service Officer?
Canberra ($59K)
Albury ($58K)
Cairns ($57K)
Melbourne ($57K)
Sydney ($57K)
Last updated January 08 2021