The organisation

If your plan is to join a well-established and successful business in a position that utilises your broad customer service skill set, then this is the position you have been waiting for!

Established over 40 years, this organisation offers you the opportunity to work within the Queensland operations of a national business and make a positive contribution to the continued growth and development of this successful business.

This business is heading into exciting times with new cloud-based systems being implemented over the next twelve months.

Your responsibilities

This is an exciting position for a highly motivated and experienced person who enjoys going the extra mile for customers and working collaboratively with the team to achieve outcomes. Reporting to the National Customer Service Manager and working as part of the Customer Service Team you will be providing key support to customers.

This is a busy, hands-on position working as a key link between the customer and the business from the initial enquiry or order through to delivery. Key duties include, but are not limited to;

• Proactively work with customers on their enquiries
• Deal with incoming customer correspondence and action appropriately
• Data Entry - process all customer orders promptly and accurately
• Document management
• Assist with administrative reporting

Your background

This is a great opportunity to take ownership of a position and make it your own. If you enjoy working as part of a team, rolling up your sleeves to ensure customers receive excellent service then this is the position for you.

To succeed in this position, you will possess the following skills and attributes;

• Minimum of 3 years customer service experience essential
• Experience working in a fast-paced environment
• Proactive and professional manner
• Strong initiative and demonstrated problem-solving skills
• Ability to take ownership and follow tasks through to completion
• Excellent communication and relationship building skills
• MS Office skills at an intermediate level in Word and Excel

Positions like this are rare! Do not delay in applying. Please forward your resume and covering letter to jobs@mpmmarketing.com.au

Ezibuilt Steel Sheds is a shed business based in Hervey Bay selling sheds across a national distributor based network.

Due to the success of the business an opportunity has arisen for a passionate and enthusiastic person.

You will work closely with other CSO's in a team environment that is exciting and fun whilst delivering results.

To be successful for this role you will need to be highly organised, motivated, possess excellent communication skills, outstanding attention to detail and hold a current driver's licence.

Full training will be provided.

If you want to work in a friendly environment where you will be rewarded for your contribution, Please send your CV and Cover letter to jobs@cbcqld.com.au by COB Friday 30th October 2020. Applications not sent directly to this email address will not be considered.

• Receive inbound telephone calls and assisting with placing orders, product inquiries, quotes and problem solving
• Receiving calls from internal customers (service technicians) and assisting with enquiries 
• Maintain and update database systems
• Outbound calls to team members and follow up on open customer enquiries through to completion
• Completing paperwork, entering data and general reporting as required

• Previous experience within a customer service environment (i.e a call centre / or office workplace)
• Experience within an industrial / mechanical or parts environment preferred but not essential 
• Strong customer service skills and communication 
• Demonstrated time management skills
• Demonstrate an organised approach in a high volume environment
• High level of interpersonal relationship skills
• Intermediate level of computer literacy (MS Office Suite)
• High attention to detail and accuracy

An opportunity has become available for an experienced Customer Services Officer in Tamworth, NSW.

This position will be directly through a government organisation. 

Excellent pay rates, Monday to Friday 9:00am – 5: 00pm.

To be suitable for this role you will identify as an Indigenous Australian and excellent administration skills.

The successful candidate will have the following attributes:

• Experience in the provision of customer service to a diverse range of clients;
• Have strong computer skills, including the Microsoft Office suite (testing required)
• Knowledge of local community and welfare services;
• Have a good understanding of procedures and processes;
• Have experience creating documents and general correspondence;
• Have strong attention to detail, be highly organised and be able to prioritise a busy workload; and
• Have excellent initiative and independence in completing tasks;

To be considered for this position, please apply by forwarding your resume detailing your experience.

Mobile Rehab is one of the largest private community allied health practices in Queensland. We provide services within residential aged care facilities and the community. Our team of allied health professionals covers South East Queensland from the Sunshine Coast through to Northern NSW. We utilise a technology rich, virtual business model and value teamwork and a collaboration.

Due to continued growth, we have an outstanding opportunity for a candidate to bring a great attitude, along with their skills and experience to our dynamic organisation. Experience with front line customer service, call centre environments, resource allocation, calendar management, relationship building and cloud based computing would be highly regarded.

The ideal candidate will be flexible and enthusiastic and be able to balance

• applying our systems and processes and using initiative
• working autonomously and within a team
• prioritising concurrent tasks and following through

In return we offer a salary commensurate with your skills and the requirements of the role, a commitment to ongoing learning and a fantastic culture. Core business hours- no weekend or night work required.  We are conveniently based in Stafford which means no city commuting and free parking!

The successful candidate will be required to have or the ability to acquire a National Police Certificate.

Click here to apply.