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What is the cost of recruitment in Australia?

According to recruitment agency Programmed, the average cost of hiring customer service, call centre or contact center staff is around $5,000. Included in these costs are onboarding, direct hiring costs and even productivity loss if the position is vacant.

In trying to reduce the hiring costs and make the right hiring decision, IBIS World reported in June 2018 that most organisations consider factors such as (1) work experience, (2) personality compatibility, (3) skill set, (4) attitude towards change and continual learning, (5) education and credentials and (6) career aspirations when hiring the right candidate.

Staffing has built a reputation for great customer service and fantastic talent, the envy of many of our Sydney based competitors. Staffing is consistantly ranked between 4 and 8 in Australian recruitment industry surveys ranking the 'Top 10 Recruitment Companies in Australia' amoung such enterprises as Chandler Macleod, Manpower Australia, Randstad, Addeco and Programmed.

We offer a full recruitment service nationally, including customer service and contact center, however you may have found Staffing services via range of other terms (e.g. sydney customer service, sydney contact center, nsw customer service recruitment company, sydney contact center employment agency, sydney call centre employment agency, sydney customer service recruitment) and industry acronyms.


We hope you enjoyed this article and that you have a greater insight into what is required to secure a well paid 2 job, part time job or contract. Whilst securing a job can often be a challenge, securing a job which advances your career is an even bigger challenge. The Career Advice resources were last updated December 2018 and are aimed to help you decide such things as whether you stay in the same role for more than 3 to 7 years or whether you are being underpaid $3,610 (or possibly overpaid) as a 2. Employers benefit by viewing suggested salaries or wages, and can even use our Position Description Builder quickly tailored to their company's employment expectations. As an enterprise, if you have 2 employment needs in and around Sydney, please call us on (02) 8015 7730 for expert recruitment from the top staffing agency team. At Staffing we are fortunate that with our hard fort reputation as being one of the top employment agencies in Australia (often ranked between 3 and 5), the majority of candidates and companies are referred to us. If you found us by searching for nsw call centre recruitment agency, sydney customer service employment agency, 6241, sydney customer service recruitment agency, staffing or sydney customer service recruitment company then we look forward to helping you with your organisation's employment requirements or helping you accelerate your career.

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