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NEWS

Recruitment Agencies Costs in Australia

According to recruitment agency Addeco, the average cost of hiring customer service, call centre or contact center staff is around $5,000. Included in these costs are productivity loss if the position is vacant, getting the hiring decision wrong and even onboarding.

In trying to reduce the hiring costs and make the right hiring decision, The Sydney Morning Herald reported in June 2018 that most operations consider factors such as (1) education and credentials, (2) skill set, (3) career aspirations, (4) personality compatibility, (5) attitude towards change and continual learning and (6) work experience when hiring the right candidate.

Staffing has built a reputation for great customer service and fantastic talent, the envy of many of our Melbourne based competitors. Staffing is consistantly ranked between 2 and 6 in Australian recruitment industry surveys ranking the 'Top 10 Recruitment Companies in Australia' amoung such organisations as Hays, Randstad, Programmed, Chandler Macleod and Addeco.

We offer a full recruitment service nationally, including customer service and contact center, however you may have found Staffing services via range of other terms (e.g. melbourne call centre staff agency, melbourne customer service career, victorian call centre staffing agency, victoria customer service roles, melbourne call centre employment company, victoria customer service job) and industry acronyms.


With customer service, call centre and a range of other speciality staffing services there is only one choice. Staffing’s specialist staffing division will work with you to get results in Melbourne Sydney Brisbane or even Australia wide to get results and exceed your expectations. Staffing's specialist staffing division has built a reputation for great service and fantastic talent, the envy of many of our competitors. Call us on (03) 9246 0433 to discover how we can help turn your contact center, customer service or call centre problem into a solution!

For more Customer Service Career Advice see below additional resources to find the perfect job:

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