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NEWS

10 Recruiting Facts

At Staffing it is interesting to read some of the interesting stats from the recruitment industry. Whether you are a recruitment agency, employer or candidate you will be surprised and facinated with the following recruiting facts (Updated March 2019):

  • Organisations spend on average 5 and 7 seconds reviewing resumes, 1 grammar or spelling mistake and your CV will be thrown away. 79% of CVs are ignored if your email address is unprofessional.
  • It was reported of the 25,000 new hires 47% of them failed within 14 months and of these, 86% left because their attitudes did not align to that of the company. Only 11% failed because of a lack of skills.
  • On average there will be between 60 and 94 applicants for advertised jobs. Generally between 4% and 12% of these applicants get an interview.
  • The average cost of replacing a member of staff earning is $5,000 and $10,000.
  • Just as the number of job opening can increase it often will decrease at an even faster rate if an economy is slowing down. Nothing is constant so the highest salaries are secured when unemployment rates are lowest. Rememnber however lock in your job and salary at the peak as you may be looking for work when the cycle dips. With approximately 77% of available jobs never advertised you should never stop career networking.
  • companies report that 1 in 22 job offers (around 5%) are rejected by their first choice of candidate. Usually because they have received another offer, however often for many other reasons.
  • Other than the date, name of the contact and location, only 39% of candidates receive any information prior to an interview.
  • It is interesting to note that only 7% of unsuccessful candidates were given feedback that was moderately useful from hirers. Only 4% of candidates received valuable feedback.
  • Companies on average look for the consider the following traits before making an offer: 30% look for multitasking skills; 31% look for initiative; 21% look for creative thinking; and 10% look for something else in the candidate.
  • Phone interviews last 35 minutes and face-to-face interviews last 56 minutes on average. In a survey of 3,000 hiring managers, 31% claimed to know whether or not they would hire someone within 10 minutes. After that, it usually takes 1 day to 9 days to hear from the recruiters with their decision.

Sources :


With customer service, call centre and a range of other speciality staffing services there is only one choice. Staffing’s specialist staffing division will work with you to get results in Melbourne Sydney Brisbane or even Australia wide to get results and exceed your expectations. Staffing's specialist staffing division has built a reputation for great service and fantastic talent, the envy of many of our competitors. Call us on (03) 9246 0433 to discover how we can help turn your contact center, customer service or call centre problem into a solution!

For more Customer Service Career Advice see below additional resources to find the perfect job:

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