Customer Service Jobs In Australia

Now Displaying 24 of 24 Customer Service Jobs




  • Expressions of Interest - Customer Service Opportunities (Sydney CBD Branches)

    <div><div><p><b>Do work that matters <b><p><p><p><p>As part of the frontline team in our retail branches, you™ll help our customers realise their financial goals by conducting financial health checks, or by identifying and understanding their broader investment and lending needs. <p><p><p><p>You will contribute to a team culture that acts with integrity and accountability, placing the customer at the centre of every interaction. Often you will see a need to refer the customer on to one of our specialist teams such as business banking or financial planning to ensure that we™ve provided them with the best possible care and experience.<br ><p><p><br ><b>See yourself in our team <b><p><p><p><p>The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. <p><p><p><p>Our Branches are constantly evolving. With a focus on technology and customer self-service, they allow our people to focus on advising our customers. Our branches will continue to evolve with our business as we focus on meeting our customers changing needs. <p><p><p><p><b>What will help you succeed? <b><p><ul><li>The ability to ask the right questions and find the right solutions <li><li>Your commitment to act with integrity and place the customer at the centre of everything you do <li><li>Your genuine passion for customer service and doing the right thing <li><li>A demonstrated ability to work in a busy, commercial and driven retail environment <li><li>Previous banking or finance experience will be helpful but absolutely not essential <li><ul><p><p><div><div><div><div><div><div><div><p>If youre already part of the Commonwealth Bank Group (including Bankwest), youll need to apply through Sidekick to submit a valid application. We™re keen to support you with the next step in your career. <p><p><p><p>Were aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. <p><div><div><div><div><div><div><div><p><p>Advertising End Date 19062020<div><div>

    location Australia, New South Wales


  • Customer Service Representative (Casual)

    <div><p><p><div><div><div><p><b>Job No<b> 876679<br ><b>Work Type<b> Casual<br ><b>Location<b> Sydney<br ><p><div><p>We are excited to share that we have a number of customer service barista positions available at our newest BP store in Leppington. The new store is currently under construction, due to open in August 2020. Comprehensive training will be provided prior to the stores opening, conducted at other BP stores in the area. The successful candidates must live locally and have flexible availability to work a variety of shifts across BP Leppington™s 24 hour schedule. Most positions offer between 6 - 24 hours per week.<p><p><b> About the opportunity<b><p><p> We™re all about making every moment matter for our customers. We aim to share our passion for outstanding coffee from our Wild Bean Cafe with our customers, as well as deliver the exceptional customer service youd expect from a premium fuels and convenience brand. You™ll also be responsible for keeping the store looking impeccable, preparing food and beverage products, promoting in-store offers as well as ensuring a safe environment at all times.<p><p><b> We™re looking for<b><p><ul><li>Passion and a natural flair for great customer service<li><li>Flexibility to work around a 24 hour roster including weekends<li><li>The ability to be a supportive and encouraging teammate<li><li>Attention to detail and the ability to work in accordance with safe work practices<li><ul><p><b>In return, you will receive<b><p><ul><li>Competitive hourly rate including penalties, super and incentives<li><li>Industry leading training and development opportunities to drive your career<li><li>Flexible working hours and job security<li><li>A collaborative environment that celebrates achievements, diversity and culture<li><ul><p><b>Please note - <b>If you meet the screening criteria, you will be invited to complete a get to know you video that takes approximately 10 minutes to complete.<p><div><p><b>Application close<b> 11 Jun 2020 AUS Eastern Standard Time<p><div><div><div><p><p><div>

    location North Sydney, New South Wales


  • Customer Service Representative (Casual)

    <div><p><p><div><div><div><p><b>Job No<b> 876703<br ><b>Work Type<b> Casual<br ><b>Location<b> Sydney<br ><p><div><p>At BP we are passionate about great service. We are seeking candidates who share this passion, and who are energised to deliver a great experience to every customer.<p><p> Whether your purpose is to make a customer™s day better, or to deliver an awesome customer experience “ BP Retail can be the place where you find your purpose.<p><p> We are excited to share that we are seeking an experienced Customer Service Representative available in our <b>BP Silverwater.<b> This is a casual role to fill a variety of shifts<p><p> The <b>BP Silverwater <b>team are passionate about delivering a œwow moment for every single customer, and we need candidates who can share and deliver this passion to each and every customer.<p><p> Ideally, the successful candidates will be able to demonstrate their previous hospitality, barista or customer service experience along with their drive to deliver an awesome customer experience to every single customer, every single visit.<p><p> Working with BP you will be provided with the opportunity to develop your career in retail along with 10 discount on store items, opportunity to work additional hours, in-store competitions, and continuous coaching and training to develop your career with BP Retail.<p><p> Please search and select <b>BP Silverwater <b>as a store preference in the online application, to be considered for this store.<p><p><i> BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply.<i><p><div><p><b>Application close<b> 17 Jun 2020 AUS Eastern Standard Time<p><div><div><div><p><p><div>

    location North Sydney, New South Wales


  • Customer Service Representative (Casual)

    <div><p><p><div><div><div><p><b>Job No<b> 876725<br ><b>Work Type<b> Casual<br ><b>Location<b> Sydney<br ><p><div><p>At BP we are passionate about great service. We are seeking candidates who share this passion, and who are energised to deliver a great experience to every customer.<p><p> Whether your purpose is to make a customer™s day better, or to deliver an awesome customer experience “ BP Retail can be the place where you find your purpose.<p><p> We are excited to share that we are seeking an experienced Customer Service Representative available in our <b>BP Minchinbury<b><b> store<b>. This is a casual role to fill a variety of shifts<p><p> The <b>BP Minchinbury<b> team are passionate about delivering a œwow moment for every single customer, and we need candidates who can share and deliver this passion to each and every customer.<p><p> Ideally, the successful candidates will be able to demonstrate their previous hospitality, barista or customer service experience along with their drive to deliver an awesome customer experience to every single customer, every single visit.<p><p> Working with BP you will be provided with the opportunity to develop your career in retail along with 10 discount on store items, opportunity to work additional hours, in-store competitions, and continuous coaching and training to develop your career with BP Retail.<p><p> Please search and select <b>BP Minchinbury <b>as a store preference in the online application, to be considered for this store.<p><p><i> BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply.<i><p><div><p><b>Application close<b> 24 Jun 2020 AUS Eastern Standard Time<p><div><div><div><p><p><div>

    location North Sydney, New South Wales


  • Customer Service Rep Wanted - Inbound & Outbound!

    <p><strong>Our client is a fast growing finance company based close to Townhall station in Sydney CBD and is currently seeking an enthusiastic, energetic Administrator<strong><strong> to join their growing team <br ><br ><strong><strong>This is a permanent opportunity with the possibility of career progression for the right candidate <br ><strong><p><br ><strong>Your responsibilities will include<strong><br ><ul><li>Support the team through general administrative duties<li><li>Data entry and use of Excel  <li><li>Answer inbound calls and respond to email enquiries<li><li>Record customer information on CRM systems<li><li>Liaise with internal and external stakeholders in a professional manner <li><li>A drive and energy to succeed<li><ul><strong>To be considered for this role you will have<strong><br ><ul><li>A minimum of 1-2 years administration experience <li><li>Experience in phone based customer service<li><li>Australian Citizenship or Permanent Residency <li><li>High-level data entry keyboard skills<li><li>High-level excel skills <li><li>Strong communication skills (verbal and written)<li><li>Self-directed and motivated with an innovative approach to conflict or issue resolution <li><li>High attention to detail <li><ul><p>The working hours for this role are Monday to Friday, 9am - 5pm.<br ><br ><p><p><strong> This is a fantastic opportunity for the right candidate with a great working environment, located in Sydney CBD. <br ><br ><strong><p><p><strong> If this sounds like you, please contact Daniel by applying today<strong><p>

    location Sydney


  • Customer Service Officer

    <p>Excellent opportunity to join a Government role in Western Sydney with an Immediate start<br ><br ><strong>Your new company<strong><br > This is an excellent opportunity to join a Government Department in a Client Officer Role. The position is located in Western Sydney and will be full time hours, working Monday to Friday.<br ><br > Please note, this role requires an immediate start and you must be available to interview ASAP<br ><strong><br > Your new role<strong><br > Calls are in relation to financial support enquiries. Role includes<br ><p><ul><li>Provide a high-level quality of customer service daily<li><li>Ability to take a high-volume of inbound calls and handle complaints where necessary<li><li>Provide clear, correct and timely information whilst following up with emails and data entry to ensure all matters are resolved quickly<li><ul><p><strong><br > What youll need to succeed<strong><br > To be a successful candidate you will need to have<br ><p><ul><li>Previous experience working in a contact centre or customer service role<li><li>Be able to provide excellent Customer Service and great communication skills<li><li>Experience in case management or finance is highly desirable<li><ul><p><strong><br > What youll get in return<strong><br > Fantastic pay rate of 30.00 ph plus super. 37.5hrs per week as well as joining a friendly and supportive team environment<br ><strong><br > What you need to do now<strong><br > If youre interested in this role, click apply now to forward an up-to-date copy of your CV to khjonhays.com.au<br ><br > If this job isnt quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.<br ><br ><strong>SA Licence number <strong> LHS 297508<p>

    location Sydney


  • Customer Care Specialist

    <p>Bare Cremation is a technology company reinventing the funeral industry.  <br ><br >Bare Cremation was started with a simple vision “ <strong>to give all Australians access to an affordable and stress free funeral service.<strong><p><p>We experienced first hand just how expensive, stressful and confusing arranging a funeral can be. We didn™t like that you had to visit a funeral home, and be sold expensive funeral services that were overpriced, pre-packaged and rushed.<p><p><strong>So, we fixed it.<strong><br ><br >We™ve built an entirely online funeral planning experience, for both families in their time of need, and older Australians looking to prepay their funeral in advance. In bringing this experience online, we™re making funerals simple and inexpensive. We want like-minded people to join us for the ride.<br ><br >As part of this transformation, we are looking for an exceptional Customer Care Specialist to join our team.  At Bare, we want to be known as providing great customer experiences, and this role is core to that promise - as the first contact point for both existing and new customers.<br ><br ><strong>The Customer Care Specialist will be responsible for<strong><p><ul><li>Managing all inbound calls from families looking for guidance and assistance in arranging a funeral.<li><li>Arranging the logistics of funeral delivery with our state-based service providers, and communicating with families to ensure they™re comfortable with the process.<li><li>Providing exceptional and overarching support to the families they work with. Our team goes above and beyond to make sure customer experience is exceptional.<li><li>Contributing to Bare content and resources we provide customers, to ensure they are well informed, supported and empowered.<li><ul><p><p><p><strong>The ideal candidate will have<strong><br ><p><ul><li>A driving passion to help people in their greatest time of need.<li><li>Complete dedication to delivering a truly great customer experience.<li><li>Commitment to ensuring people experience end of life planning with compassion and grace.<li><li>Autonomous and ambitious.<li><li>Strong attention to detail and methodical under pressure.<li><li>A valid drivers license and live in New South Wales<li><ul><p><br >At Bare, we™re revolutionising the funeral industry, providing exceptional care, support and guidance to all of our customers.  To get an idea of the team you will be joining - read our reviews <a>httpsbarecremation.com.aubare-cremation-reviews<a><p><p>This role is an amazing opportunity to join us early in the companys growth. We offer lots of autonomy, amazing career growth potential, along with very competitive salary and perks. <p><p><strong>The main reason you will join however, is because you believe in what we do and are excited about truly transforming an industry.<strong><p><p>To join us - Apply Now with a CV and cover letter<p>

    location Sydney


  • Customer Service Officer | Inbound Call Centre

    <ul><li>Ongoing temporary role - must have full working rights<li><li>Ability to travel to Rhodes - parking is not available but accessible by public transport<li><li>Experience working in a contact centre and financial services industry <li><ul> Our client provides outsourced processing in Banking and Finance to one of Australia™s well known Mortgage providers. They are seeking a number of operators to join their expanding team in their Contact Centre.<br ><br >The Call Centre is open 7 days a week with operating hours from 8am to 8pm Monday to Friday and 900am to 500pm on weekends and Public Holidays. You must be available to work a 37.5 hour week within the above hours on a rotating roster.<br ><br ><strong>RESPONSIBILITIES<strong><br ><ul><li>Working in an inbound contact centre<li><li>Dealing with enquiries from customers regarding their mortgage<li><li>Actioning and responding to requests in a timely manner<li><li>Making any minor adjustments<li><li>Keeping file notes up to date in the system<li><li>Handling any problems or resolving issues in a professional manner<li><li>Working to Service Level Agreements and KPIs<li><ul><strong>SKILLSEXPERIENCE<strong><br ><ul><li>Must have recent experience working within an inbound contact centre<li><li>Must have experience working with the financial services industry <li><li>A committed work ethic demonstrated through a stable work history<li><li>Excellent Problem Solving abilities<li><li>A positive and resilient outlook<li><li>The ability to think quickly<li><li>Excellent verbal and written communication skills<li><li>A strong work ethic <li><li>A Can Do attitude <li><ul><strong>Successful candidates will be required to undergo relevant referee, Police and Insolvency Checks. Please be advised that roles and referees will be verified through payroll and human resources. <strong><br ><br ><strong>No Working Holiday Visas.<strong><br ><br >If this role sounds like you and youre available immediately please APPLY NOW

    location Sydney


  • Inbound Customer Service Agent | NEW ROLES starting 15th June

    Our Client is a major department of the Australian Government and you will supporting the Australian Public with inbound customer service enquiries. <br ><br >We are seeking individuals who thrive in a busy and fast paced environment. Strong and clear communication skills are required as is the ability to navigate computer systems.<br ><br ><strong>You will need to have<strong><br ><ul><li>Strong attention to detail<li><li>A positive and resilient outlook<li><li>Excellent verbal and written communication skills<li><li>Year 12 certificate, Diploma or Cert 3 or equivalent<li><li>Minimum typing speed of 30 wpm <li><ul> You will be working in a high security clearance location with flexibility to work between both North Ryde and Parramatta locations - both are conveniently located next to the train station. <br ><br >You will have a strong customer service background and an enthusiastic nature is essential. You will able to commit to the assignment duration which is approx 12 weeks. <br ><br >These roles offer a supportive and dynamic management team, easy accessibility to public transport, ongoing training and coaching.<br ><br >Once you have completed your initial class room training, you must be available to work a rotating roster of Monday - Sunday 7am - 10pm. <br ><br ><strong>Please note, due to Federal Government security clearance requirements, Australian Citizenship is essential for this role. <strong>

    location Sydney


  • Casual Customer Service Officer

    <p>Booktopia is Australias largest online Bookseller and has been in operation since 2004, shipping over 5 million items a year throughout Australia and New Zealand.<p><p>At Booktopia everything we do is about providing the best possible service to our customers. <p><p>Join our outstanding Customer Service Team based at our Head Office in Lidcombe, commencing in July 2020 on a Casual basis available to work 2-5 days per week. <p><p>As a member of our team, your core responsibility will be to respond to incoming calls online enquiries and deliver our customers with a high level of service<strong>.<strong><p><p><p><p><strong>Key Responsibilities<strong><p><ul><li><p>Respond to inbound customer queries via telephone to provide first call resolution<p><li><li><p>Provide online customer service via email and web chat<p><li><li><p>Manage own customer contacts to investigate, resolve and close matters<p><li><li><p>Liaise with publishers, suppliers and our freight partners<p><li><li><p>Complete customer support administration tasks including customer follow up, order processing and returns<p><li><ul><p><p><p><strong>Who You Are<strong><p><ul><li><p>Experience working in a fast paced inbound Customer Service or Call Centre environment is essential<p><li><li><p>Resilience and self-confidence to deliver outstanding customer experience<p><li><li><p>A strong sense of teamwork including the ability to contribute to a positive team environment<p><li><li><p>Strong written and verbal communication skills<p><li><li><p>Demonstrated ability to effectively resolve customer queries with a genuine desire to assist others<p><li><li><p>Ability to work across a number of systems<p><li><ul><p><strong><strong><p><p><strong>Come and Join Our Customer Happiness Team<strong><p><p><p><p><strong>Sound like the role for you?<strong><p><p>Submit your application today by sending your resume and cover letter in word pdf format outlining your interest in the role and relevant experience using the link below<p><p><p><p>Only suitable candidates will be contacted.<p><p><p><p><strong>NO RECRUITMENT AGENCIES THANK YOU. BOOKTOPIA IS DEALING DIRECTLY WITH ITS APPLICANTS. <strong><p><p><p>

    location Sydney


  • Customer Service Rep Wanted - Inbound & Outbound!

    <p><strong>Our client is a fast growing finance company based close to Townhall station in Sydney CBD and is currently seeking an enthusiastic, energetic Administrator<strong><strong> to join their growing team <br ><br ><strong><strong>This is a permanent opportunity with the possibility of career progression for the right candidate <br ><strong><p><br ><strong>Your responsibilities will include<strong><br ><ul><li>Support the team through general administrative duties<li><li>Data entry and use of Excel  <li><li>Answer inbound calls and respond to email enquiries<li><li>Record customer information on CRM systems<li><li>Liaise with internal and external stakeholders in a professional manner <li><li>A drive and energy to succeed<li><ul><strong>To be considered for this role you will have<strong><br ><ul><li>A minimum of 1-2 years administration experience <li><li>Experience in phone based customer service<li><li>Australian Citizenship or Permanent Residency <li><li>High-level data entry keyboard skills<li><li>High-level excel skills <li><li>Strong communication skills (verbal and written)<li><li>Self-directed and motivated with an innovative approach to conflict or issue resolution <li><li>High attention to detail <li><ul><p>The working hours for this role are Monday to Friday, 9am - 5pm.<br ><br ><p><p><strong> This is a fantastic opportunity for the right candidate with a great working environment, located in Sydney CBD. <br ><br ><strong><p><p><strong> If this sounds like you, please contact Daniel by applying today<strong><p>

    location Sydney


  • Inbound Customer Service Consultants

    <p><strong>We are on the hunt for customer service superstars <strong><p><br > Have you a passion for delivery exceptional customer service? Do you have previous contact centre or customer service experience? We want to hear from you<br ><br ><strong>Whats in it for you<strong><br ><ul><li><strong>Organisation <strong>Work for a global beverage giant working with one of  the nations favourite beverage brands<li><li><strong>Culture <strong>Work for a fun, thriving organisation who value their people<li><li><strong>Attractive salary <strong>26.61 + Super per hour paid weekly<li><li><strong>Attractive Hours <strong>Monday - Friday, No weekends<li><li><strong>Career progression<strong> Develop your customer service career to the next level<li><li><strong>Coaching and development <strong>In depth induction training and ongoing one on one coaching sessions to further your development- setting you up for future success<li><ul><strong>What we are looking for<strong><br ><ul><li>A ˜can do™ attitude and a genuine passion for customer service<li><li>Fantastic communication skills - both verbal and written<li><li>The ability to build rapport and add value to each customer interaction with a solutions focused approach<li><li>You will handle all inbound customer enquiries and webchat enquiries to full resolution<li><li>The ability to work towards set KPI™s and targets individually and within a team environment <li><li>A great team focus - add to the success of your team<li><li>Previous customer service, retail and hospitality experience is highly regarded<li><ul><br >Tenacity CX are Australias leading supplier of recruitment solutions to the Customer Experience industry<br >If you think this sounds like the opportunity for you? Do not delay - <strong>Apply Now<strong> with your resume in <strong>Word Format. <strong>We are interviewing immediately

    location Sydney


  • Customer Service Representative

    <p><strong>About the business<strong><p><p><p><p>Australian owned and operated, Bisley offers a comprehensive range of Workwear, Safetywear and Protectivewear for both men and women. Long regarded as one of Australias most trustworthy, solid and honest brands, Bisley is the market leader in specialist branded workwear apparel. Bisley Workwear has been shaping the Australian Workwear industry for nearly 60 years. <p><p><p><p><strong>About the role<strong><p><p><p><p>We are looking for an experienced Customer Service Representative to join our team at our head office. Reporting directly to the Customer Service Manager the ideal candidate will have a friendly and positive phone manner, work well under pressure and will have experience in a high-volume customer service environment.<p><p>This role requires a high level organizational skills, moving between multiple platforms, working with our customer data base and internal departments. You will be processed focused, being able to work independently and have our customers come first attitude.<p><ul><li>Answering incoming calls from agents, reps and customers and responding to all queries<li><li>Order processing “ data entry<li><li>Database and file maintenance<li><li>Authorising credits and processing returns<li><li>Maintaining effective communication with customers and internal staff<li><li>Co-ordinating workload to ensure all customer service goals are reached<li><li>Additional special projects and duties as required<li><ul><p><p><p><strong>Benefits and perks<strong><p><p><p><ul><li>Onsite Parking and close to public transport<li><li>Friendly team<li><li>Discounted product<li><li>In the heart of local cafes and retailers<li><li>Modern Offices<li><ul><p><p><p><strong>Skills and experience<strong><p><p><p><p><strong>To be successful for this role, you must have<strong><p><ul><li>Minimum of 2 years experience with customer service<li><li>Current SAP knowledge is essential<li><li>Accurate and high-level data entry skills, with high attention to detail<li><li>Confident and friendly phone manner<li><li>Basic to intermediate ability with Microsoft Office suite<li><li>The ability to work in a high-pressure environment and deal with multiple priorities in a fast paced environment<li><li>Strong communication skills with the ability to communicate with all people at all levels<li><li>Deadline driven, ability to show initiative and follow through in end to end completion of work.<li><li>Consistent working hours Mon “ Fri 9am “ 5pm<li><li>Positive No Fuss Attitude<li><ul><p>If you have a friendly, positive and teachable personality with great communication skills with a desire to learn and grow we would like to hear from you.<p><p><p>

    location Sydney


  • Customer Service Officer

    <p>Concrite leads the pre-mixed concrete industry with a total commitment to safety, quality and service. We are an industry innovator with a consistent ability to satisfy demanding performance requirements across diverse, complex projects and provide a range of concrete mix designs that use a range of supplementary materials, alternative aggregates and recycled water to supply, amongst many other products, Green Star concrete compliant with Green Building Council of Australia specifications. We have proudly been involved in the supply of concrete to significant projects in NSW covering city redevelopments, residential, commercial, civil and infrastructure work for over forty years.<p><p>Concrite currently has an opportunity for a motivated <strong>Business Supply Chain Manufacturing graduate<strong> to join our <strong>Sutherland<strong> team as a Customer Service Officer.  This opportunity will see you supporting and collaborating with our talented and dedicated operational teams to deliver outcomes to our customers while learning and developing capability in the construction materials industry. <p><p>As a Customer Service Officer, the key focus of the role is to be the first point of contact in our customers™ interaction with Concrite and provide solutions in relation to concrete orders. We work within a high energy team environment where performance, quality and fun are paramount to providing superior customer service and achieving outstanding results.<p><p>Hours of the role are rostered with shifts varying to cover the phones between 6am and 6pm Monday to Friday Saturdays from 6am to 2pm. <p><p><strong>A day in the life of a Customer Service Officer with Concrite<strong><p><ul><li><p>Receive telephone orders and enter them into our systems <p><li><li><p>Understand production capabilities of Concrite™s plant and truck network to negotiate a mutually agreed supply arrangement with customers while applying the most cost-effective solution<p><li><li><p>Monitor progress of deliveries and provide delivery status updates to customers utilising satellite vehicle tracking systems<p><li><li><p>Provide product information and build professional relationships with customers<p><li><li><p>Partner with Production, Technical, Transport and Credit teams<p><li><ul><p><br ><strong>If this sounds like you, please apply<strong><p><ul><li><strong>Recentsoon to complete Degree in Business Supply Chain Manufacturing<strong><li><li><p>Focused on engaging and evolving throughout our business to develop a career within Operations Management, Supply Chain or Business Improvement<p><li><li><p>Enthusiastic customer focus and willingness to be an integral part of a busy and efficient team<p><li><li><p>Great communication skills, especially telephone techniques to capture customer orders with the highest level of precision and identify and resolve customer issues<p><li><li><p>Willingness to learn and meet the challenges of an ever-changing environment<br ><br ><p><li><ul><p>Concrite is a great place to work, is close to public transport and looks forward to building something great with you.  <p><p>We look forward to receiving your application - httpcareers.boral.com.au<p>

    location Sydney


  • Inbound Customer Service | EXPRESSIONS OF INTEREST |

    <p><strong>Expressions of Interest<br ><br ><strong><p><p>We are now taking expressions of interest for Inbound Customer Service Agents for our of Australias most trusted and loved Brands. <p><br ><br > Working within a new state of the art contact centre, your key responsibility will be to deliver outstanding customer service whilst being an Ambassador our Clients Brands<br ><br > These roles are more than just standard inbound customer service in that they require a level of lateral thinking and proactive behavior. Your ability to multitask will be vital as you will be responding to both phone, email and web chat enquiries. You will also take pride in delivering solutions to enquiries in a timely and efficient manner, taking interest in fulfilling the customer experience.<br ><br ><strong> To be successful in the positions, you will need to possess<strong><br ><ul><li>At least 6 months experience in a call centre environment or a front line customer service environment<li><li>Strong negotiation skills<li><li>Excellent Problem Solving abilities<li><li>A positive and resilient outlook<li><li>The ability to think quickly<li><li>Excellent verbal and written communication skills<li><ul> If you are seeking to be part of a team where true customer service values matter then these roles offers that, in addition to being part of a positive team where open communication and your contribution are encouraged.<br ><br >Offering an immediate start, these roles offer an excellent hourly rate, supportive and dynamic management team, ongoing training and coaching, but most importantly the opportunity to be part of a truly customer focused centre.<br ><br ><strong>This centre operates 24x7 Monday to Sunday. <br ><br >Please note, due to security clearance requirements, Australian Citizenship PR is essential for this role.<br ><strong><br ><strong>Apply NOW by sending your resume through the link below.<strong>

    location Sydney


  • Customer Service Representative

    <div><div><ul><li>Growing and evolving company with endless opportunities<li><li> Career defining role<li><li> High performing team culture<li><ul><p> Do you want to kick start your career within the insurance industry? We are looking for someone to join Claim Central in an entry-level claims role. If you are someone who wants to learn and build their career with a company this is the role for you<p><p><p><br ><p> Claim Central is an international industry leader across Claims Management Services, Insurance Technology and Data Analytics. With our award-winning technology ClaimLogik providing complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience. Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review. <br ><br > What we offer you<p><p><p><br ><ul><li> Continued learning environment<li><li> Collaborative environment<li><li> An inclusive team that embraces diversity<li><ul><p> The opportunity<p><ul><li> Improving customer experience through each touch point.<li><li> Join a new team that has rapidly expanding opportunities.<li><li> You will communicate with Policyholders, Insurance Clients, Trade Repair Partners and coordinate rectification of the property.<li><ul><p> About You<p><ul><li> Go-getter attitude<li><li> Knowledge-driven, wanting to learn from the best<li><li> Results driven<li><li> Excellent customer service and problem-solving skills<li><li> Efficient time management skills<li><li> Ability to work autonomously and achieve team results<li><li> Highly developed written and verbal communication skills<li><li> Attention to detail<li><li> Positive attitude<li><li> Strong ability to build rapport with clients and the team<li><ul><p><br > If you like the idea of being a part of a revolutionary international company with a young, energetic environment that supports the need for flexibility and autonomously then<br > Apply Now<p><div><div>

    location Matraville, New South Wales


  • Customer Service | Entry Level Office

    <div>Join a large and well known Australian company <br >Multiple causal roles available starting in June <br >Western Sydney location - parking onsite and close to public transport <br >Your next opportunity <br >This ASX listed company is a leader in entertainment, delivering a large offering of services and products that can be found Australia wide. As a customer service representative, you will be working on the frontline of our call centres, supporting our clients and customers and providing technical expertise to them. There are multiple casual positions on offer with up to 38 hours per week. These roles are a minimum of 3 months in length, with the potential to extend further. Your new role <br >Being the first point of contact you will effectively manage inbound calls from customers Australia wide <br >Deliver exceptional customer service, responding to enquiries in a timely manner. <br >Provide support and information to our partnered venues and offer technical expertise on our product offering. Your skills and experience <br >Existing experience in a customer service role. <br >Strong verbal and written communication skills. <br >Enthusiastic attitude and great teamwork skills. <br >Thrive working in a busy, high volume environment. <br >Ability to pick up new information quickly, previous product knowledge is not essential. <br >Availability to work a range of shifts between 8am-11pm, Monday to Sunday on a rotating roster (You must be able to work weekends, Thurs - Sat is essential). Perks <br >Work with a large and familiar Australian brand that values diversity and inclusion <br >Office located near Parramatta with parking available and close to public transport. <br >Attractive salary, shift loading and additional incentives to reward you for your hard work. <br >On-the-job training provided to help grow and develop your skills. <br >Newly refurbished and vibrant office space. <br >Fun social events to foster a great work culture. Your next steps <br >If you have the skills and experience listed above, and can commit to starting work in June APPLY NOW. <br >Alternatively feel free to contact Isabella Muminovic on 8095 1754 or isabella.muminovicrandstad.com.au for a private discussion. <br >At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.<div>

    location North Parramatta, New South Wales


  • Customer Service Representative

    <div><div><ul><li><b>3 Month-Fixed Term Contract<b><li><li><b> Energetic and collaborative culture <b><li><li><b>Newly set up branch close to public transport<b><li><ul><p> The rapid growth of the company has seen an exciting opportunity for Customer Service Representatives to join our dynamic team, based in Parramatta.<p><p><p><br ><p><b> Who are We?<b><p><p><p><br ><p> Insurx is the TPA (third party administration) arm of Claim Central. Our purpose is to improve the claims management experience for our customers, and the insured by delivering a connected claims experience.<p><p><p><br ><p> Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience.<p><p><p><br ><p> Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review and as we continue to grow and expand our sole purpose is to ensure consistent, predictable outcomes for our customers<p><p><p><br ><p><b> What will you do?<b><p><ul><li> Build strong relationships with internal and external stakeholders including customers, clients, trades and staff via phone and email<li><li> End-to-end management of the claims process focused on improving the customer experience through each touch point<li><li> Liaise with policyholders, clients and trade partners to coordinate rectification of the property<li><li> Investigate and respond to any client issues accordingly<li><ul><p><p><br ><p><b> Who are you?<b><p><ul><li> Customer is at the heart of everything you do<li><li> Previous experience in customer service is essential.<li><li> Tech savvy - picks up new systems and applications quickly, and with ease<li><li> Positive and personable who enjoys building strong relationships with stakeholders<li><li> An excellent communicator with the ability to adapt your communication style accordingly<li><li> Confident in your organisational and time management capabilities<li><li> Proactive and enjoy working autonomously<li><li> You strive for results<li><ul><p><p><br ><p> If you like the idea of being part of a revolutionary international company <p><p>with a young, energetic environment that supports the need for <p><p>flexibility and autonomy then <b>Apply Now<b><p><div><div>

    location North Parramatta, New South Wales


  • Customer Service Representative

    <div><div><ul><li><b>3 Month-Fixed Term Contract<b><li><li><b> Energetic and collaborative culture <b><li><li><b>Newly set up branch close to public transport<b><li><ul><p> The rapid growth of the company has seen an exciting opportunity for Customer Service Representatives to join our dynamic team, based in Parramatta.<p><p><p><br ><p><b> Who are We?<b><p><p><p><br ><p> Insurx is the TPA (third party administration) arm of Claim Central. Our purpose is to improve the claims management experience for our customers, and the insured by delivering a connected claims experience.<p><p><p><br ><p> Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience.<p><p><p><br ><p> Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review and as we continue to grow and expand our sole purpose is to ensure consistent, predictable outcomes for our customers<p><p><p><br ><p><b> What will you do?<b><p><ul><li> Build strong relationships with internal and external stakeholders including customers, clients, trades and staff via phone and email<li><li> End-to-end management of the claims process focused on improving the customer experience through each touch point<li><li> Liaise with policyholders, clients and trade partners to coordinate rectification of the property<li><li> Investigate and respond to any client issues accordingly<li><ul><p><p><br ><p><b> Who are you?<b><p><ul><li> Customer is at the heart of everything you do<li><li> Previous experience in customer service is essential.<li><li> Tech savvy - picks up new systems and applications quickly, and with ease<li><li> Positive and personable who enjoys building strong relationships with stakeholders<li><li> An excellent communicator with the ability to adapt your communication style accordingly<li><li> Confident in your organisational and time management capabilities<li><li> Proactive and enjoy working autonomously<li><li> You strive for results<li><ul><p><p><br ><p> If you like the idea of being part of a revolutionary international company <p><p>with a young, energetic environment that supports the need for <p><p>flexibility and autonomy then <b>Apply Now<b><p><div><div>

    location North Parramatta, New South Wales


  • Customer Service Representative

    <div><div><ul><li><b>3 Month-Fixed Term Contract<b><li><li><b> Energetic and collaborative culture <b><li><li><b>Newly set up branch close to public transport<b><li><ul><p> The rapid growth of the company has seen an exciting opportunity for Customer Service Representatives to join our dynamic team, based in Parramatta.<p><p><p><br ><p><b> Who are We?<b><p><p><p><br ><p> Insurx is the TPA (third party administration) arm of Claim Central. Our purpose is to improve the claims management experience for our customers, and the insured by delivering a connected claims experience.<p><p><p><br ><p> Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience.<p><p><p><br ><p> Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review and as we continue to grow and expand our sole purpose is to ensure consistent, predictable outcomes for our customers<p><p><p><br ><p><b> What will you do?<b><p><ul><li> Build strong relationships with internal and external stakeholders including customers, clients, trades and staff via phone and email<li><li> End-to-end management of the claims process focused on improving the customer experience through each touch point<li><li> Liaise with policyholders, clients and trade partners to coordinate rectification of the property<li><li> Investigate and respond to any client issues accordingly<li><ul><p><p><br ><p><b> Who are you?<b><p><ul><li> Customer is at the heart of everything you do<li><li> Previous experience in customer service is essential.<li><li> Tech savvy - picks up new systems and applications quickly, and with ease<li><li> Positive and personable who enjoys building strong relationships with stakeholders<li><li> An excellent communicator with the ability to adapt your communication style accordingly<li><li> Confident in your organisational and time management capabilities<li><li> Proactive and enjoy working autonomously<li><li> You strive for results<li><ul><p><p><br ><p> If you like the idea of being part of a revolutionary international company <p><p>with a young, energetic environment that supports the need for <p><p>flexibility and autonomy then <b>Apply Now<b><p><div><div>

    location North Parramatta, New South Wales


  • Customer Service Representative

    <div><div><ul><li><b>6 Month-Fixed Term Contract, with a view to permanent<b><li><li><b> Energetic and collaborative culture <b><li><li><b>Newly set up branch close to public transport<b><li><ul><p> The rapid growth of the company has seen an exciting opportunity for Customer Service Representatives to join our dynamic team, based in Parramatta.<p><p><p><br ><p><b> Who are We?<b><p><p><p><br ><p> Insurx is the TPA (third party administration) arm of Claim Central. Our purpose is to improve the claims management experience for our customers, and the insured by delivering a connected claims experience.<p><p><p><br ><p><b> What will you do?<b><p><ul><li> Build strong relationships with internal and external stakeholders including customers, clients, trades and staff via phone and email<li><li> End-to-end management of the claims process focused on improving the customer experience through each touch point<li><li> Liaise with policyholders, clients and trade partners to coordinate rectification of the property<li><li> Investigate and respond to any client issues accordingly<li><ul><p><p><br ><p><b> Who are you?<b><p><ul><li> Customer is at the heart of everything you do<li><li> Previous experience in customer service is essential<li><li> Inboundoutbound call experience will be highly regarded<li><li> Tech savvy - picks up new systems and applications quickly, and with ease<li><li> Positive and personable who enjoys building strong relationships with stakeholders<li><li> An excellent communicator with the ability to adapt your communication style accordingly<li><li> Confident in your organisational and time management capabilities<li><li> Proactive and enjoy working autonomously<li><li> You strive for results<li><ul><p><p><br ><p> If you like the idea of being part of a revolutionary international company <p><p>with a young, energetic environment that supports the need for <p><p>flexibility and autonomy then <b>Apply Now<b><p><div><div>

    location North Parramatta, New South Wales


  • Customer Service Representative

    <div><div><ul><li><b>3 Month-Fixed Term Contract<b><li><li><b> Energetic and collaborative culture <b><li><li><b>Newly set up branch close to public transport<b><li><ul><p> The rapid growth of the company has seen an exciting opportunity for Customer Service Representatives to join our dynamic team, based in Parramatta.<p><p><p><br ><p><b> Who are We?<b><p><p><p><br ><p> Insurx is the TPA (third party administration) arm of Claim Central. Our purpose is to improve the claims management experience for our customers, and the insured by delivering a connected claims experience.<p><p><p><br ><p> Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience.<p><p><p><br ><p> Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review and as we continue to grow and expand our sole purpose is to ensure consistent, predictable outcomes for our customers<p><p><p><br ><p><b> What will you do?<b><p><ul><li> Build strong relationships with internal and external stakeholders including customers, clients, trades and staff via phone and email<li><li> End-to-end management of the claims process focused on improving the customer experience through each touch point<li><li> Liaise with policyholders, clients and trade partners to coordinate rectification of the property<li><li> Investigate and respond to any client issues accordingly<li><ul><p><p><br ><p><b> Who are you?<b><p><ul><li> Customer is at the heart of everything you do<li><li> Previous experience in customer service is essential.<li><li> Tech savvy - picks up new systems and applications quickly, and with ease<li><li> Positive and personable who enjoys building strong relationships with stakeholders<li><li> An excellent communicator with the ability to adapt your communication style accordingly<li><li> Confident in your organisational and time management capabilities<li><li> Proactive and enjoy working autonomously<li><li> You strive for results<li><ul><p><p><br ><p> If you like the idea of being part of a revolutionary international company <p><p>with a young, energetic environment that supports the need for <p><p>flexibility and autonomy then <b>Apply Now<b><p><div><div>

    location North Parramatta, New South Wales


  • Customer Service Representative

    <div><div><ul><li><b>3 Month-Fixed Term Contract<b><li><li><b> Energetic and collaborative culture <b><li><li><b>Newly set up branch close to public transport<b><li><ul><p> The rapid growth of the company has seen an exciting opportunity for Customer Service Representatives to join our dynamic team, based in Parramatta.<p><p><p><br ><p><b> Who are We?<b><p><p><p><br ><p> Insurx is the TPA (third party administration) arm of Claim Central. Our purpose is to improve the claims management experience for our customers, and the insured by delivering a connected claims experience.<p><p><p><br ><p> Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience.<p><p><p><br ><p> Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review and as we continue to grow and expand our sole purpose is to ensure consistent, predictable outcomes for our customers<p><p><p><br ><p><b> What will you do?<b><p><ul><li> Build strong relationships with internal and external stakeholders including customers, clients, trades and staff via phone and email<li><li> End-to-end management of the claims process focused on improving the customer experience through each touch point<li><li> Liaise with policyholders, clients and trade partners to coordinate rectification of the property<li><li> Investigate and respond to any client issues accordingly<li><ul><p><p><br ><p><b> Who are you?<b><p><ul><li> Customer is at the heart of everything you do<li><li> Previous experience in customer service is essential.<li><li> Tech savvy - picks up new systems and applications quickly, and with ease<li><li> Positive and personable who enjoys building strong relationships with stakeholders<li><li> An excellent communicator with the ability to adapt your communication style accordingly<li><li> Confident in your organisational and time management capabilities<li><li> Proactive and enjoy working autonomously<li><li> You strive for results<li><ul><p><p><br ><p> If you like the idea of being part of a revolutionary international company <p><p>with a young, energetic environment that supports the need for <p><p>flexibility and autonomy then <b>Apply Now<b><p><div><div>

    location North Parramatta, New South Wales


  • Customer Service Representative

    <div><div><ul><li><b>6 Month-Fixed Term Contract, with a view to permanent<b><li><li><b> Energetic and collaborative culture <b><li><li><b>Newly set up branch close to public transport<b><li><ul><p> The rapid growth of the company has seen an exciting opportunity for Customer Service Representatives to join our dynamic team, based in Parramatta.<p><p><p><br ><p><b> Who are We?<b><p><p><p><br ><p> Insurx is the TPA (third party administration) arm of Claim Central. Our purpose is to improve the claims management experience for our customers, and the insured by delivering a connected claims experience.<p><p><p><br ><p><b> What will you do?<b><p><ul><li> Build strong relationships with internal and external stakeholders including customers, clients, trades and staff via phone and email<li><li> End-to-end management of the claims process focused on improving the customer experience through each touch point<li><li> Liaise with policyholders, clients and trade partners to coordinate rectification of the property<li><li> Investigate and respond to any client issues accordingly<li><ul><p><p><br ><p><b> Who are you?<b><p><ul><li> Customer is at the heart of everything you do<li><li> Previous experience in customer service is essential<li><li> Inboundoutbound call experience will be highly regarded<li><li> Tech savvy - picks up new systems and applications quickly, and with ease<li><li> Positive and personable who enjoys building strong relationships with stakeholders<li><li> An excellent communicator with the ability to adapt your communication style accordingly<li><li> Confident in your organisational and time management capabilities<li><li> Proactive and enjoy working autonomously<li><li> You strive for results<li><ul><p><p><br ><p> If you like the idea of being part of a revolutionary international company <p><p>with a young, energetic environment that supports the need for <p><p>flexibility and autonomy then <b>Apply Now<b><p><div><div>

    location North Parramatta, New South Wales


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