Customer Service Jobs In Australia

Now Displaying 60 of 100 Customer Service Jobs




  • Customer Service Officer

    Forkcare Australia is materials handling specialist we provide maintenance, repairs, sale and hire services to our clients nation-wide. We are currently lookin...

    location Westfield Liverpool, Northumberland St, Liverpool NSW 2170, Australia


  • Customer Service

    If you are looking for a fast paced role in the retail travel sector and to be rewarded with excellent benefits then this could be for you....

    location Sydney NSW 2074, Australia


  • Customer Service Representative

    Strong Microsoft Office skills are critical and the completion of Certificate IV in Business Administration will be well regarded or the desire to undertake...

    location New South Wales 2036, Australia


  • Customer Service Coordinator

    We are looking for an experienced Customer Service Coordinator to be the point of contact for a new client for this well known national organisation. The role ...

    location Mount Lewis Ave, Sydney NSW, Australia


  • Customer Service Officer - Permanent Part-Time

    Permanent Part-Time Position (20 Hours Per Week, 900am “ 100pm, Monday to Friday) Salary Range 30.21 - 34.00 Per hour 9.5 Superannuation Health and Wellbeing Programs Ongoing learning and development opportunities Applications for this position close 5.00pm Friday 22 March 2019. See our webpage httpswww.wollondilly.nsw.gov.aucouncilemployment-opportunities for more information on how to apply.

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Specialists

    Customer Service Specialists Freedom Kitchens is looking for Customer Service professionals to support our customers through their dream kitchen renovation. Freedom Kitchens has established its position as the leader in the kitchen industry due to the superior quality of products and service, flexible design solutions for today™s lifestyle needs and its reputation for meeting Australian Standards. Our association with the TV series œThe Block means our Customers™ expectations are growing and as such we need to build a team of professionals to deliver exceptional service to our customers who have made such a significant investment. What makes you perfect? Previous experience in a telephone related customer service role Experienced in delivering exceptional customer experience Enjoy problem solving and finding solutions Can remain stress resilient under pressure Prefer high-paced working environments Well-developed communication skills - both written and oral Above average time-management skills Experience in similar role within Kitchen industry not required but desirable Provide empathy when liaising with customers What we will offer you? The opportunity to join a market leader Experience and coaching from established leaders in the kitchen industry Stability and longevity with an established organisation Friendly team environment with regular social events organised for team members Access to Employee Assistance Program Freedom Staff discount card available This is an opportunity to join an expanding team, don™t miss out, apply now By applying for roles with us, you are consenting to complete relevant background checks and that you have the appropriate working rights to be employed in Australia.

    location New South Wales 2083, Australia


  • Emergency Assistance Case Manager

    Emergency Assistance Case Manager At World Nomads Group we believe travel is exciting and inspiring, but more than that, it can open minds and change lives. We are a subsidiary of nib, one of Australias fastest growing health insurers, and a leading online travel insurance business. We™re committed to helping our customers get the most out of their travel experiences and enabling people to travel and explore the world with confidence. Joining our Traveller Services team, we are currently seeking an Emergency Assistance Case Manager for a 6 month fixed term contract, based in our Sydney CBD office. Our Emergency Assistance Case Managers go above and beyond to support our travellers who need assistance whilst they are travelling. From helping with lost passports, coordinating emergency evacuations or following up on a traveller™s recovery, our fast thinking Emergency Assistance Case Managers connect our travellers to the support they need wherever they are in the world. No day is the same, our EA Case Managers operate on 3 x 12.5 hour shifts that rotates through a 247 roster. What youll do Be the first point of contact for our travelling customers at times of distress and maintain effective customers relations. Organise logistical arrangements efficiently and in a way that meets the needs of our customers and manage case follow-up to ensure customer satisfaction Liaise with global providers to obtain medical reports and negotiate medical expenses and cost containment. Liaise closely with and oversee cases that require support from our in-house Medical Team Communicate with other team members to ensure a smooth coordination of cases across shifts and team members Effectively manage an allocated case load and ensure operational efficiency Promote a customer centric culture within the team and set high standards of service. About you Passionate about helping others in high stress situations Extensive experience delivering exceptional customer service Experience in handling highly emotive situations in a calm and professional manner Outstanding organisational skills, high attention to detail and ability to prioritise under pressure Computer literate and savvy with systems. Full training and ongoing support will be provided. Previous work experience in a call centre environment or the travel industry will be highly regarded. Why you should pack your bags and come work with us Not only extensive training, and a rewarding career, World Nomad Group also offer excellent employee benefits such as Free travel Insurance Discounted health insurance with nib Discounts with travel partners Health and Wellness programs Career opportunities Interested in joining our team? If you want to get in on the action, apply to join us today nib is an EEO employer and promotes diversity in the work place. Email Please click the Apply Now button below.

    location NSW 2000, Sydney NSW 2000, Australia


  • Jeenee Mobile - Customer Experience Consultant

    Jeenee Mobile “ Customer Experience Consultant We are looking to place these positions quickly, so we would love to hear from you Who are we? Jeenee Mobile has exploded into the Telco industry over the past few years with industry award winning mobile plans backed by exceptional customer service. Jeenee Mobile is a social enterprise Telco with a difference Jeenee Mobile has also developed a range of tools and services to assist older people and people with disabilities live more independent lives. What we do? We provide mobile SIM only services connected to the Optus 4G network, we also have also customised products to assist who need a bit more help. This is only the start¦¦¦¦ We have exciting times ahead, with more products and services in the development pipeline. This is a great time to get involved and help shape the way we do things as we continue to grow Our Help Centre team is pivotal to the success of Jeenee, we strive to provide exceptional customer service to whoever needs help At Jeenee Mobile we have a flat organisational structure, which means you will be close to business decisions and initiatives, even if they sit outside your immediate role. We all embrace the challenge and enjoy what we do here, so be ready to get involved. What we are looking for? We are growing, very rapidly, so we are looking for another Customer Experience Consultant to join our Help Centre team. Keep reading for more info What to expect from this role ï‚· To be a part of an exciting and growing business ï‚· A real sense of making a difference in peoples lives ï‚· Great team environment ï‚· Opportunities to put your stamp on things, also have real inputs into business decisions and performance improvements ï‚· Opportunity to grow with the business ï‚· Exposure to all areas of the business and opportunities to get involved Responsibilities include ï‚· First point of contact for Support, Service and Order related queries ï‚· Provide an exceptional customer experience ï‚· Ensure a high grade of service is achieved through quality interactions with Jeenee customers ï‚· Strive for new ways to improve our customer experience and ongoing satisfaction ï‚· Strive to exceed all KPIs and deliverables ï‚· Actively participate in the growth of the team and business We are looking for someone with ï‚· Strong verbal and written communication skills ï‚· To be willing to jump in and get involved ï‚· To be passionate about genuinely helping people (cliché we know, though very important) ï‚· Problem solving forward thinking ï‚· Willingness to go above and beyond to provide the best service possible ï‚· Demonstrated calm, objective and professional manner at all times ï‚· Experience in the telecommunications industry beneficial but not essential If it sounds like you and could add real value to our team, then sharpen up your resume and send it over Office hours shifts “ Currently 9am - 5pm though will change over time with contact centre expansion Salary “ 44,000 plus super Applications close on Wednesday COB 18th March 2019 Please provide a resume and cover letter with your application. Applicants will be contacted shortly after we have received your application. No recruitment companies please The application form will include these questions Do you have customer service experience? Have you worked in a call centre before? How much notice are you required to give your current employer? How would you rate your English language skills? Do you have experience working towards targets and KPIs?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Officers

    Our vision is to be the leading global gases and engineering group, admired for our people, who provide innovative solutions that make a difference to the world. Our team is at the heart of our success, with the commitment and passion to excel in a dynamic environment. Were known as experts in our field, who hold the safety of people and sustainability of our communities as our top priorities. We respond to change with integrity and innovation, to ensure our customers get performance and reliability from our products and services. And we achieve this through great people who take the lead. Customer Service Officers Our Customer Engagement Centre is at the heart of our business. We are open to hearing from dynamic customer-service extraordinaires to work within our team. On any given day, your role will include Providing a high standard of customer service while answering calls and emails Taking ownership for each customer interaction to ensure continued customer satisfaction Resolving customer account discrepancies and tailoring solutions Maintaining and improving quality results by adhering to our standards To be successful in this role, you will have Demonstrated experience in a customer-service role Excellent written and verbal communication skills Strong attention to detail Ability to prioritise and manage time effectively Our people have the opportunity to thrive and excel. We provide a wide range of training programs to enhance career development. We also have a variety of employee appreciation programs to recognise individual and team efforts. So what are you waiting for? The opportunity is yours. Are you ready to take the lead? The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience?

    location NSW 2000, Sydney NSW 2000, Australia


  • Inbound Customer Service Consultant

    Inbound Customer Service Consultant Excellent opportunity to work as an Inbound Customer Service Consultant for a major CBD bank Immediate start Tenacity CX are Australias leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. We are currently seeking a team of customer service consultants to join our clients growing banking business. This is an initially a temp role with opportunities to go perm. Your working day and our ideal candidate You will be responsible for being the first point of contact for general enquiries for existing members of the bank. You will be able to use your first-class customer service skills when handling high volume calls and identifying the customer needs through effective questioning and active listening skills. Having excellent communication skills and being able to problem solve effectively is key to this role. You will be able to demonstrate this clearly via emails, phone and being able to log all customer details accurately through the company database. Join us Not only are you working for a big banking organisation, our client also offers amazing employee benefits and discounts and social working hours (no late nights) With opportunities to work alongside a fun and supportive team, this could be the role for you. If this sounds like your ideal job then do not delay and apply today Apply with your resume in Word format¦.. We are interviewing immediately. The application form will include these questions Which of the following statements best describes your right to work in Australia?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Care Consultant

    Customer Care Consultant Customer Care Consultant- Award Winning Health Insurer Tenacity CX are Australia™s leading supplier of recruitment solutions to the Customer Experience and Contact Centre industry. We have been proudly given the opportunity to recruit for a Customer Care Consultant to work within the St Leonards area. You will work within a collaborative team delivering exceptional customer service for existing Health Insurance customers. Our ideal candidate and what the role entails As a Customer Care Consultant, you will be working to set goals to ensure existing customers are receiving a personal and stand out service at all times. With your excellent communication skills and positive can-do attitude, you be able to promote our client™s products and services with ease. With no two days being the same, it is essential that you enjoy problem solving and thrive on new challenges. Working within a team environment, being able to take initiative is a plus and being able to work within a fun working culture is a bonus Benefits Our client believes in continuous career growth and offers training and development opportunities throughout your new role. Your working hours will rotate between Mon to Fri 8am until 8.15pm, with a healthy salary plus 18 shift loading. You will receive discounts on Health Insurance, family and friend™s days and lastly being with a dedicated management team who promote a rewarding working environment If this sounds like your ideal job then do not delay and apply today Apply with your resume in Word format¦.. We are interviewing immediately. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative

    Reaching out to customers who have signed up for up and coming campaigns. Worklife balance with no weekends. Completing all follow up administrationdata entry...

    location Chatswood Ave, Chatswood NSW 2067, Australia


  • Customer Service

    And we are renowned for exceeding our Customers Expectations and will continue to do so. 1 year (Preferred). ABOUT THE COMPANY....

    location Westfield Liverpool, Northumberland St, Liverpool NSW 2170, Australia


  • Customer Service Representative

    Pharmaceutical Industry - 12 Month Contract Located in Toongabbie - with onsite car parking Competitive Salary Benefits On site car parking available Attractiv...

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Consultant

    Working 9am till 5pm, Monday to Friday, in our colourful contemporary office you will support our customers to ensure they have a great customer experience, but...

    location Sydney NSW 2113, Australia


  • Customer Service Representative

    Strong Microsoft Office skills are critical and the completion of Certificate IV in Business Administration will be well regarded or the desire to undertake...

    location New South Wales 2036, Australia


  • Customer service

    Must be well presented and well spoken with a confident and friendly personality. Must be available during school hours and some weekends....

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative

    Strong Microsoft Office skills are critical and the completion of Certificate IV in Business Administration will be well regarded or the desire to undertake...

    location New South Wales 2036, Australia


  • Customer Service Consultant

    General Administrative duties as required. This is an inbound contact centre role where your main responsibility will be assisting customers with digital...

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Consultant

    Management of incoming calls with the wider team Our Consumer Response Team are instrumental in managing the customer experience to ensure that all customers...

    location Revesby NSW 2212, Australia


  • Client Services Coordinator

    Minimum 1+yrs Years Previous Experience in a Support Role A positive attitude with a drive to succeed and the preparedness to grow Confident and capable with...

    location NSW 2000, Sydney NSW 2000, Australia


  • Client Services Coordinator

    Minimum 1+yrs Years Previous Experience in a Support Role A positive attitude with a drive to succeed and the preparedness to grow Confident and capable with...

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative

    Excellent written and oral communication skills to communicate effectively with Customers. This includes the ability to explain complex matters in an...

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Officer

    A background in either government, banking or a healthcare related industry is highly desirable. Clear communication skills, with a proven ability to liaise...

    location Sydney NSW 2113, Australia


  • Customer Service Representative

    Speaking directly with customers on the telephone. We dress how we like, which means casual Friday is every day. 1 year (Preferred). Who are we?....

    location NSW 2000, Sydney NSW 2000, Australia


  • Spain - Customer Service roles

    Spain - Customer Service roles Beaumont People are looking for citizens of Spain for a short term customer service role, starting ASAP Based in North Ryde close to the train station Working hours 5.00pm to Midnight, weekdays only 30 an hour + super Involves calling businesses in Spain to qualify data Must be fluent in Spanish The campaign will run for between 3-8 nights Intermediate Microsoft Office skills required Please contact sophiebeaumontpeople.com.au or call 02 9093 4933 Please click Apply if you are interested in the role. If you have any queries, please contact Sophie Donaldson 02 9093 4933 Beaumont People Level 29, 259 George St Sydney, NSW 2000 (02) 9279 2777 Leading recruitment agency specialising in Business Services, Contact Centre Sales, Education, Health Social Care, Charitable Organisations, Associations Memberships and Executive Search www.beaumontpeople.com.au

    location NSW 2000, Sydney NSW 2000, Australia


  • Inbound Customer Service Consultant - CBD

    Inbound Customer Service Consultant - CBD Tenacity CX are Australias leading supplier of recruitment solutions to the Customer Experience and Contact Centre industry. We have partnered with one of Australia™s Premium Financial Service organisations and have multiple opportunities for Customer Service Superstars to grow their career in the wealth and finance industry. Have you recently Graduated?? We would love to hear from you. Duties Include Managing customer enquiries via inbound telephone calls relating to wealth management solutions Provide a personal and informed customer service experience in every interaction with members Identifying customer™s needs through effective questioning active listening skills Logging and updating client records Skills attributes required A passion for customer service excellence Excellent written and verbal communication skills Analytical and problem- solving skills whilst working under pressure Ability to work well and collaborate with a team to achieve targets Previous experience in customer service, retail and hospitality Whats in it for you? Attractive salary + 20 Bonus + amazing staff benefits Work for an award-winning organisation who recognise their people Full training development opportunities provided to progress your career Monday - Friday hours This is a full-time permanent role working Monday “ Friday Do not miss this unique opportunity “ apply with your resume in Word format and make a Difference to your career - we are interviewing immediately Robyn Kiely 0487409331 The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Do you have experience working towards targets and KPIs?

    location NSW 2000, Sydney NSW 2000, Australia


  • Inbound Customer Service Representative

    Inbound Customer Service Representative Beaumont People are currently seeking inbound customer service representatives who are looking to join a reputable international company. This role is open to Working Holiday Visas who can work for 6 months + - ST LEONARDS NORTH SYDNEY LOCATIONS - Your responsibilities will include High volume inbound customer service calls Proactively demonstrate professional customer service skills in a fast paced environment at all times A drive and energy to succeed with a can do attitude Promote products and service offerings to customers Consistently meet individual KPIs To be considered for this role you will have Data entry keyboard skills and accuracy Claims experience is an advantage Strong customer service focus and clear communication skills (verbal and written) Good interpersonal skills and negotiation skills. The ability to work within a team towards a common goal Ability to learn new systems Whats in it for you Worklife balance with no weekends Ongoing support and development Modern offices with on-site cafe facilities Working within a large, major international company..options for future career progression Permanent Residents and Citizens encouraged to apply If you are a stand out customer service representative looking to join this high profile company, then please contact Sophie by applying today Please click Apply if you are interested in the role. If you have any queries, please contact Sophie 02 9279 2777 Beaumont People Level 29, 259 George St Sydney, NSW 2000 (02) 9279 2777 Leading recruitment agency specialising in Business Services, Contact Centre Sales, Education, Health Social Care, Charitable Organisations, Associations Memberships and Executive Search www.beaumontpeople.com.au

    location NSW 2000, Sydney NSW 2000, Australia


  • 50 x Customer Service Agents - Permanent Positions

    50 x Customer Service Agents - Permanent Positions Customer Service Representatives required for national government contact centre in North Ryde. These roles provide essential support to both businesses and the general public of Australia. You must be able to attend an interview in North Ryde this week. Customer service team members feel like they are making a real contribution to the community. Our client offers a supportive, friendly team environment and extensive training. The day to day duties of the role include Providing a high level of customer service in an inbound call centre Data entry and general adhoc duties Continuous training and development Working within a team environment and supporting the team where required To be considered for these roles you will need A strong customer service focus Experience working in customer service within a call centre, retail, office or hospitality The ability to type 30 wpm with accuracy Attention to detail Excellent communication skills both verbal and written Have completed Year 12 HSC To be an Australian Citizen Working hours are Monday to Friday between 8am and 7pm on a rotating roster. Salary on offer is 40,000 Plus Super It is essential for this role that you are an Australian Citizen and will pass a National Criminal History Check. Please click Apply if you are interested in the role. If you have any queries, please contact Sophie Donaldson 9093 4905 Beaumont People Level 29, 259 George St Sydney, NSW 2000 (02) 9279 2777 Leading recruitment agency specialising in Business Services, Contact Centre Sales, Education, Health Social Care, Charitable Organisations, Associations Memberships and Executive Search www.beaumontpeople.com.au The application form will include these questions Do you have a current Police Check (National Police Certificate) for employment?

    location NSW 2000, Sydney NSW 2000, Australia


  • Inbound Client Care / Customer Service Associate

    Summary This position provides customer service support and administrative assistance required to effectively manage all incoming customer queries and requests. It acts as the first contact point for customers and seeks to provide a œsingle contact resolution framework to all inbound calls and email queries. Operating as part of a wider central Customer Care team with clearly defined customer areas, this position delivers outstanding customer care service levels by working closely with other support teams and branch locations to efficiently track, monitor and resolve all inbound customer queries to robust SLAs. Daily interactions with internal and external customers and staff at all levels will help to deliver a valued customer care experience to support a client retention and satisfaction levels. Responsibilities In the role of Inbound Client Care Associate you will be required to answer all incoming telephone calls and ensure appropriate action is taken. You will ensure that all callers feel valued and are treated with respect and care. You will input all CSA requests in an accurate and timely manner alerting the team leader or manager of any unresolved issues. You will work closely with the Finance and AR teams to resolve any invoice queries promptly. You will also work closely with the outbound CCA™s to effectively manage cancellation requests. You will maintain a responsible approach to all security and safety matters related to customer information following the company™s policies and procedures at all times bringing to the managers attention any areas of concern that could affect customer retention or satisfaction levels Requirements In the role of Inbound CCA you will have previous experience working in a B2B customer service role. Proficient in MS Office products including Word, Excel, Access and PowerPoint. Excellent organisational, interpersonal and business communication skills. Previous experience in handling a variety of inbound requests and queries Previous CRM andor systems experience Previous account creation and management experience Ability to take ownership and deliver a resolution Results oriented Must be qualified to work in Australia and have a clean criminal records check. WE ARE AN EQUAL OPPORTUNITY EMPLOYER The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? How much notice are you required to give your current employer? How many years experience do you have as a customer services representative?

    location NSW 2000, Sydney NSW 2000, Australia


  • Casual Customer Service | Entry Level | Sydney CBD | Ideal role for Uni Students

    Customer Service Call Consultant Outbound and Inbound - CASUAL ENTRY LEVEL Role would ideally suit university students with availability on Wednesdays and Thursdays. Candidates for this role will be the first point of contact for our clients customers, and are responsible for high quality and efficient customer service on our clients behalf. About the Company At irwinSolutions, we enjoy enabling businesses to get more out of their customer engagement activities. We mainly specialise in customer retention and customer satisfaction solutions with a focus on keeping things simple, building smarter processes and helping our clients improve the way they communicate with their customers. About the Role This is a CASUAL role that would suit a motivated and customer service focused individual currently undertaking tertiary studies. The role will start in March 2019. Some experience in customer service in retail, hospitality, business or other industries would be highly regarded though not required as training will be provided. This role will be part of a team of customer service consultants who manage various customer databases to meet client requirements, ensuring quality and call targets are continuously met. Roles and responsibilities Conduct outbound customer calls, including customer retention, satisfaction, marketing follow-up and prospecting calls, and assist in inbound calls as required. Gauge service satisfaction, document customer concerns, and assist in providing resolutions on behalf of our clients. Develop knowledge of products and services relating to the industry. Perform administrative and reporting tasks as required by management. Assist other areas of the business, as required. Skills and Attributes Excellent phone manner. Excellent written and verbal communication skills. Strong customer service and interpersonal skills. Keen interest in Marketing andor CRM solutions. Good organisational skills. Strong attention to detail. Ability to work autonomously or in a team. Excellent computer skills with high proficiency in Microsoft Office Suite of products and touch typing. Previous experience and qualifications Currently studying with 2 or more years remaining for your degree. We can offer the right candidate, training and career progression opportunities within a fun and friendly team environment. We reward excellence and value our staff™s contributions to the continued growth and success of our business. To Apply Please email your interest, availability , CV Cover letter to recruitmentirwinsolutions.com. Please note that successful candidates will be required to submit a police clearance to be offered employment with irwinSolutions. Only candidates with the right to work in Australia will be considered for this role. Only shortlisted candidates will be contacted. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? How would you rate your English language skills? Whats your highest level of education?

    location NSW 2000, Sydney NSW 2000, Australia


  • Appointment Setter

    DataQuest Digital is one of Australia™s most innovative and fastest growing Digital Solutions Provider. DataQuest Digital provides a wide range of online services to allow business to scale and grow their business. Services we provide range from Domain Name registration, web hosting, email security, website security, custom web development, software development right to payment technologies. Our rapid growth and success is creating excellent opportunities within our Account Management Team. This role is designed for those outstanding candidates who are eager to excel and are driven to exceed expectations. As a result of our continued growth, we are currently seeking an Appointment Setter to join our team in our North Sydney Office. As an Appointment Setter, you will be provided with new leads that you will contact and arrange appointments with for our Account Managers to follow up on and close the sale. Our Account Managers will be selling DataQuest Digital solutions, to ensure Australias small and medium-sized enterprises (SMEs) have the technology they need to exceed with their online business goals. Key accountabilities Contact leads to arrange meetings with prospect clients for our Account Managers We will provide a wide range of leads to allow you to easily contact and target potential clients. Simply appointment set. Achieving set sales targets and objectives Ensure high standards of professionalism and customer service, thereby creating referral and intermediary opportunities Ensuring that clients understand all aspect of DataQuest Digital product and services The right person will have at least 12 months experiences in an outbound telesales role excellent communication, relationship building and interpersonal skills a positive attitude, with an unyielding passion for success enjoys reaping the rewards of hard work thrives in a fast paced environment Comfortable making a large number of calls This is a part time role with the opportunity to go full time for the right candidate. Strictly no recruitment agencies. The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Do you have experience working towards targets and KPIs? How many years experience do you have in telesales? Do you have experience in a cold calls sales environment?

    location NSW 2000, Sydney NSW 2000, Australia


  • Inbound Customer Service Consulatnt - Finance - CBD

    Inbound Customer Service Consulatnt - Finance - CBD Tenacity CX are Australias leading supplier of recruitment solutions to the Customer Experience and Contact Centre industry. We have partnered with one of Australia™s Premium Financial Service organisations and have multiple opportunities for Customer Service Superstars to grow their career in the wealth and finance industry. Have you recently Graduated?? We would love to hear from you. Duties Include Managing customer enquiries via inbound telephone calls relating to wealth management solutions Provide a personal and informed customer service experience in every interaction with members Identifying customer™s needs through effective questioning active listening skills Logging and updating client records Skills attributes required A passion for customer service excellence Excellent written and verbal communication skills Analytical and problem- solving skills whilst working under pressure Ability to work well and collaborate with a team to achieve targets Provide outstanding service to members while promoting products and services Whats in it for you? Attractive salary + 20 Bonus + amazing staff benefits Work for an award-winning organisation who recognise their people Full training development opportunities provided to progress your career Monday - Friday hours This is a full-time permanent role working Monday “ Friday Do not miss this unique opportunity “ apply with your resume in Word format and make a Difference to your career - we are interviewing immediately The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Are you available to work on a rotating roster?

    location NSW 2000, Sydney NSW 2000, Australia


  • CUSTOMER SERVICE SPECIALISTS

    CUSTOMER SERVICE SPECIALISTS The Company Sonoma is one of Sydneys original and premier artisan sourdough bakeries. Our business originates from a humble beginning, authentic quality products and uncompromised standards. We are currently experiencing rapid growth and looking forward to add diverse capability to our team. At Sonoma, we believe in taking the time to get to know our customers as a person, not a series of accounts. So were looking for genuine people specialists to become key members of our customer service team. The Customer Service Specialist will have fundamental customer service skills to support our on the field Account Managers. In this role, you will assist with the coordination of the daily tasks by supporting the administration of our customer accounts and ensure all major accounts are attended too daily. This will involve flagging problems, analyzing information and developing solutions to produce reports that will tailor a plan to assist with better management of our new and existing accounts. Reporting to the Head of Customer Service, the aim of the position is to provide sales administration support to the business working closely with the Sales and Customer Service Team. The main event Manage and maintain the customer database Process and allocate all customer lead opportunities Respond to inbound queries from sales team Complete account setup with specifics catered to each new account Provide an array of solutions to assist account managers regarding account set up requests Provide general customer service via phone, email, in person with Sonoma customers as well as any consumer requests such as product information sampling Action process orders, invoicing, filing general administrative functions Provide sales support to a sales team including stock reports, client proposals, marketing support Liaising with internal departments such as warehouse, dispatch, purchasing, finance and accounts Monitor client progress to facilitate a sustainable business and foster a positive on-going relationship Coordinate advertising for promotional activities Liaise with customer directly as required The You SAP B1 reporting and administration skills, essential Proficient in all Microsoft programs with advanced skills in MS Word, Publisher, Excel CRM Genuine people person with fantastic communication skills Well organised and able to meet deadlines Resilient and able to performance under pressure Analytical by nature To be successful in this role you will need 1-2 years prior experience in a similar role, able to hit the ground running in an array of situation, strong negotiations skills and think outside the box. If you love bread then Sonoma HQ in Alexandria is the perfect place for you to enjoy the smell (and often the taste) of our handmade, freshly baked sourdough. Ready for your next challenge? Please send us in a brief cover letter about why you are an ideal choice to careerssonoma.com.au Please note We will not review any applications for this position without a cover letter. careerssonoma.com.au The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Whats your expected annual base salary? Are you available to work on a rotating roster? Do you have experience in a sales role? Can you work Weekends? Do you have any cold calling experience? When are you ready to start ?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service | Medical Device | Macquarie Park | Part Time

    Customer Service Medical Device Macquarie Park Part Time Lately, Ive been, Ive been thinking I want you to be happier, I want you to be happier... If youve started 2019 to find your happiness somewhat diminished, or you are keen to jump into a new job that makes you happy, then maybe a change is in order. Maybe its where you currently work, or maybe its just that youve changed.... you want to work 3 days a week. So if youre keen on being happier, and on making others happy, then maybe this role could be for you. With a Customer Service background, and ideally healthcaremedical tech and SAP experience, helping people comes naturally to you - its why you gravitated to healthcare in the first place, isnt it? No two Customer Service jobs are quite the same, and there are many that are the very epitome of unhappiness But not this one. This one will make you smile. I want to see you smile. You deserve to. As part of this friendly and warm team, you will be Going the extra mile to engage customers Processing orders and returns for credit Responding to customer enquiries efficiently and cheerfully Assisting customers with ongoing problem resolution Investigating, resolving or escalating all customer complaints Keeping records of customer interaction Meeting call handling and sales order processing target Identifying sales opportunities for follow up by Territory Managers Stop pretending youre ok - if youre here, then something is driving you forward. Dont look back, its time you were happier. And I want you to be happier. APPLY NOW

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Officer | Kingsgrove

    Customer Service Officer Kingsgrove About Us Fackelmann Housewares is a leading supplier of kitchenware products in Australia and New Zealand and forms part of the international company, Fackelmann. We market and distribute a broad assortment of kitchen tools gadgets, cutlery, knives, bakeware, cookware and glassware under our iconic brands Wiltshire, Stanley Rogers, Furi and Luigi Bormioli. Founded in 1948 in Germany, Fackelmann is a family owned global manufacturer and distributor of kitchen, baking, home, leisure and bathroom products which operates 39 manufacturing and distribution centres around the world and supplies the worlds largest retailers. With more than 3,500 employees worldwide, our team is passionate, committed and highly skilled in delivering quality products. The Role We are seeking an enthusiastic, highly competent Customer Service Officer to join our successful team located in Kingsgrove. This challenging and busy role requires a confident and intuitive individual with previous call centre customer service experience. As the first point of contact for our customers and clients you will have the passion for providing exceptional service in a professional, courteous and efficient manner. Core Responsibilities Key responsibilities include Customers are provided correct information relating to their order status, pricing, dealspromotions and product availability. Ensure orders are processed in a timely manner and are managed through from order receipt to delivery to customers to ensure maximum DIFOT is maintained. Correspondence with Customer, warehouse and freight supplier. Filing of orders and correspondence Provide information and advice to customers and consumers about Fackelmann products via phone,email, website and social media. Provide assistance to all repairs and warranties enquiries and manage claims in a timely and professional manner as per defined KPIs Skills Experience 3 years full function customer service or call centre role is essential Higher School Certificate is essential Excellent communication skills and friendly telephone manner High attention to detail and strong organisational skills Intermediate to advanced Word and Excel skills. As a real team player you will impress us with your flexible and responsive approach in this fast paced environment Fackelmann is recognised as an EEO Employer. Please visit our website for more information about our company www.fackelmannhousewares.com.au. We thank you for your application. Only shortlisted candidates will be contacted by telephone. The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected annual base salary? How much notice are you required to give your current employer? How many years experience do you have as a customer services representative?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative - Medical Consumables

    Customer Service Representative - Medical Consumables Philips Healthcare is one of the worlds leading medical device companies. With more than 37000 employees, working in 100 countries, we are continuously improving the quality of peoples lives through our innovative developments across the Healthcare Sector to include our broad range of Imaging, Information and Monitoring systems. A career at Philips Healthcare affords you the opportunity to make a meaningful difference in the lives of real people by succeeding at real challenges. As a people-centric business, youll be challenged to understand their needs, the way they feel, and what it takes to improve the well-being of individuals and families worldwide. Responsibilities Answer of all phone enquiries in a timely manner to ensure customers™ expectations are met promptly and professionally. Provide customer with support with their Philips product needs through provision of effective receiving, processing, tracking, dispatch and invoicing procedures according to set KPI™s goal settings. Participate initiate any process improvements for Medical Consumables Department. Engage and manage key stakeholders including Philips Product and Sales Managers, Channel Partners, End customers and greater CS and Operations Team Build and maintain customer relationships to maximize customer retention Resolve customer queries and complaints within 24 hours Engage with 3rd party logistics providers for warehousing and transport related matters Investigate and process customer returns and warranties in a timely manner according to set KPI™s. Place orders with Philips factories in SAP, and with third parties when necessary Stock movements between stock locations Manage Consignment Stock boot stock Back order management Participate and complete annual stock takes inventory reconciliations Reporting as required Skills Required Bachelor™s Degree in Commerce, Finance, Logistics, Supply Chain or similar Minimum two years professional customer service experience Interpersonal skills, ability to deal with people at all levels Have a strong team spirit Exceptional organisational skills, enthusiastic and positive. High level of accuracy Computer literacy “ intermediate level in Microsoft Office applications, SAP experience needed. Our Offer The work we do at Philips changes lives for the better. Its not just innovation for the sake of innovation. Its innovation for the sake of people. For us, its about helping communities everywhere and addressing the big issues head on. We offer a competitive salary, on-going training and development opportunities, outstanding benefits and flexibility in a career with a positive and supportive atmosphere in which to develop your talents further.

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Consultants

    Customer Service Consultants Mascot location - close to public transport Structured training provided Good working environment We are looking for people who thrive working in a call centre, particulary providing outstanding customer service who enjoy being part of a team of fun-loving, passionate individuals who have similar values to you. You take pride in your work. You want to create great first impressions and lasting ones. You want customers to feel great and satisfied whenever they call interact with you or one of your team members. We currently have on offer multiple customer service positions to work alongside a small team to deliver world class service to customers in an accurate, efficient, respectful manner in every call. This role will predominantly be call based however you may be required to assist with emails live chat support from time to time. Whats on offer Full Time Positions commencing Monday 18th March 2019 Temp to Perm No weekend work Full time training provided Are you ?.. A customer service expert who thrives on ensuring best customer outcomes enjoys working in a fast paced environment A driven individual that strives to meet and exceed expectations Confident in conversing with a diverse group of customers A Passionate and dedicated team player If you have the above along with a high attention to detail, ability to absorb and adapt to new information as well as proven ability to utilise database systems then apply today This exciting opportunity wont be around for long Apply now All applicant information is treated as per Symmetry HR privacy policy located at www.symmetryhr.com.au

    location NSW 2000, Sydney NSW 2000, Australia


  • Casual Customer Service Officer

    Great CBD Location Great for Students - Afternoon and Weekend Shifts Available Full Training on all Systems provided About us Cluey helps students learn what matters most to them, in the way that works best for them. Our online tutoring platform enables school students to work directly with our private tutors, continually adapting learning plans, activities, content, feedback and outcomes to meet individual student needs. This is personalised learning, at scale. To see how it works, copy and paste this link into your browser httpsclueylearning.com.auhow-it-works What we are looking for Cluey Learning are looking for Customer Service Officers to join our fantastic team This role will ensure that students and tutors are able to enter and complete their sessions successfully. This involves ensure sessions are prepared, students and tutors are notified of their sessions, follow up for any issues and support with schedule changes and technical challenges during the session. Our tutoring sessions take place typically outside of school hours so you will be able to work weekend and afternoon-evening shifts. The successful candidate will have above average time management and organisation skills. You will strive to give 5-star customer service, and of course be a team player with a love of education What you will be responsible for Providing phone, email and chat support to new and existing Customers (students and parents) and Tutors Help Customers and Tutors with all enquires Resolve and record all issues in a timely, accurate, professional and courteous manner Proactively checking upcoming sessions to make sure everything is ready for new students Support learning sessions for both Customers and Tutors through rescheduling and technical support You will have Strong customer service experience needed Ability to communicate and support well on the phone, in person, via email and chat Strong coordination and organisation experience Experience working with Office 365 and technically savvy Ability to multi-task and focus during busy times Attention to detail a must Salesforce experience an advantage Be a team player with a positive attitude Be able to work around 15 hours per week on rotating roster with availability on the weekdays 4-9 pm and weekends The Benefits Extensive training and on-boarding Fit work around your other commitments Free drinks and snacks A fast-paced and exciting work environment Gain Great experience in an professional and fun office environment Grow with a company that really changes lives

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representatives

    CASUAL role with potential to move full-time Immediate Start Close to the M5 and easy parking A fun, close knit and supportive environment Training and support provided ABOUT US Service Today is a fast growing, family owned quality emergency Plumbing, Electrical HVAC Service Company servicing Sydney, Adelaide and Melbourne. We love our customers and they love us because we are fast, we care, we do what we promise and are forever delivering our Service Today. Located in Revesby, we are on the lookout for passionate Customer Service Representatives to join our expanding team. WHATS INVOLVED Handling high volume inbound calls and multitasking in a professional and friendly manner Resolution of customer queries efficiently and accurately taking interest in fulfilling the customer experience Continuous on the job training on our systems, products and processes. Adhoc duties as directed YOU WILL NEED TO BE Passionate about dealing with people Have an eye for detail and the skills to provide an outstanding customer experience Comfortable with a busy multitasking and time dependent environment Friendly, outgoing, team player (Customer Service Superstar bringing the Wow Factor) The ability to follow directions, company policies and procedures. Communicate professionally and respectfully with customers and with you team. Good time management and problem solving skills If you like the sound of this please visit our website at www.servicetoday.com.au to learn more about who we are. You can also follow us on Facebook by searching for Service Today. To apply for the role, please send through a Cover Letter detailing how your experience makes you a Superstar and your CV to HRservicetoday.com.au or APPLY NOW below Only shortlisted applicants will be contacted. The application form will include these questions Have you worked in a call centre before? Whats your expected annual base salary? Are you available to work on a rotating roster?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Agent

    Customer Service Agent Purplebricks is a global Real Estate business that launched in the UK back in 2014. Due to rapid success, we have expanded to Australia and the United States. We are now Australias fastest growing real estate business and have become the 1 real estate business in the UK. By combining unique technology with excellent customer service, Purplebricks makes it easier for our customers to sell and buy a home with our cost-effective flat fee business model. Our ethos is about fairness, transparency, trust and giving our customers the choice and control over the sale of their property. Due to the rapid success and expansion in Australia we are currently recruiting dedicated individuals who are passionate about achieving excellent customer outcomes to join our Contact Centre located 150 meters from Central Station. On offer is a dynamic role in which you will be supporting our Vendors, Buyers and Local Property Experts by initiating Outbound calls, fielding Inbound calls, and responding to Live Chat and Email messages. Your day to day Work within a dynamic environment where our focus is on customer experience. Working a 5-day rotating shift roster to cover our operational times which are 8am to 8pm Monday to Saturday and 8am to 5pm on Sunday. Respond to inbound calls, live chat messages and emails dealing with a range of queries as well as carrying out customer feedback. As directed, initiate outbound calls to gain customer insight and experience and source appraisals for our Local Property Experts. Share the benefits of using the services of both Purplebricks and our strategic partners. Work towards individual goals, team targets and business targets. Adhering to our company ethos and values. What we are looking for Customer first mentality - You must possess excellent customer service qualities, ensuring every customer interaction is a positive experience. Driven and dedicated to achieving KPIs and SLAs. A positive and professional outlook with an eagerness to learn and develop. Actively supports the team where required and adaptable to tasks. Attention to detail and accuracy, especially written communication and following processes. Previous experience in a customer service or sales role, Real Estate experience is not essential. Whats in it for you Pathway to other careers at Purplebricks. Competitive salary with the potential to earn regular bonus. 2 min walk from Central Station. Work for an organisation that rewards and recognises their employees. Frequent company incentives and initiatives. Flexibility - Our rotating roster especially suits individuals who are looking outside the traditional Monday to Friday, 9am to 5pm hours. Transition from Full time to Part time hours available for the right candidates.

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative

    Customer Service Representative Beaumont People are currently seeking passionate customer service representatives to work for a humanitarian charity, with offices based in the CBD. This role is open to Working Holiday Visas and will run for 5 months. - MODERN OFFICES BASED IN CBD - Your responsibilities will include Reaching out to customers who have signed up for up and coming campaigns Communicating campaign specific information and building rapport Proactively demonstrating professional customer service skills in a team environment Completing all follow up administrationdata entry To be considered for this role you will have An interest in social justicecharity sector A positive and upbeat attitude Strong customer service focus and clear communication skills (verbal and written) Good interpersonal skills The ability to work within a team towards a common goal Ability to learn new systems Whats in it for you Worklife balance with no weekends Ongoing support and development Fantastic offices based in the CBD with amazing facilities If you are a stand out customer service representative looking to join this high profile company, then please contact Sophie by applying today Please click Apply if you are interested in the role. If you have any queries, please contact Sophie 02 9279 2777 Beaumont People Level 29, 259 George St Sydney, NSW 2000 (02) 9279 2777 Leading recruitment agency specialising in Business Services, Contact Centre Sales, Education, Health Social Care, Charitable Organisations, Associations Memberships and Executive Search www.beaumontpeople.com.au

    location NSW 2000, Sydney NSW 2000, Australia


  • Enterprise Customer Support

    Enterprise Customer Support THE ROLE As part of the Support Team, you will be responsible for support our customers using the Enterprise version of Deputy. As the highest level of support, you will be the go-to resource for any questions regarding the Deputy Enterprise products. You will have prior experience in problem-solving and customer service in SaaS or software organisations and have a passion for executive customer service support. RESPONSIBILITIES Communicate fully and effectively with colleagues throughout the incident life-cycle Manage customer support through regular client communication Manage customer escalations in accordance with agreed SLAs and support agreements Identify application support trends and recommend remedial actions Liaise with 3rd party software vendors regarding software issues Maintain a central knowledgebase of known support issues Monitor, prioritise and respond appropriately to all application support requests received Maintain high level of customer engagement and satisfaction Use a variety of instructional methods to ensure maximum delivery effectiveness Conduct client trainings on-site when necessary Work with customers to understand their needs and develop their training Adapt tolearn new Deputy enhancements quickly to include in training resources Meets with key enterprise customers and follows-up independently to respond to training requests and help develop training materials Develops and delivers enterprise training programs as necessary Inputting and manipulating data via spreadsheet and other similar tools to bulk updating data in Deputy Interpreting and implementing business™ and their hierarchy while also interpreting and implementing solutions to their existing payroll configurations SKILLS Tertiary Education in IT, Business, Sales and Marketing or relevant discipline 1 year working for a software organisation, preferably SaaS Fast learner, technically sound Great listener and communicator Ability to build rapport and trust Attention to detail and passionate about your clients Ability and willing to travel approx. 10-20 of the time Collaborative team player Ability to prioritise, manage time effectively and multitask Great personality and œcan do attitude Previous work experience in a support team for a online SaaS platform favoured, but not required PERKS Training Career Development Flexible Work Catered lunch Team Building Events WANT TO KNOW MORE? At Deputy we™re on a mission to change the way the world works. Since 2008 over 200 million shifts have been rostered on Deputy, in over 80 countries, and across 245 different industries. We were 21 in Deloitte™s Fastest Growing Tech Startups 2018, winner of Westpac™s Innovative Business of Tomorrow 2018, and 5 in Forbes™ Cloud 100 2018. And we™re only just getting started. We™re making it easier for businesses and teams to roster staff, manage leave, complete payroll and take the admin out of work so that our customers can focus on doing what they love. We hire amazing people to do what they™re best at, and work with some incredible businesses all around the world. Check out these videos Deputy Explained, DeputyDays Check out why our employees and customers love us Jess (Sales) Hannah (UXUI Design), Louis (Head of Mobile), GetApp and G2Crowd. Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. Interested? Apply now The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Whats your expected annual base salary?

    location NSW 2000, Sydney NSW 2000, Australia


  • Inbound Customer Care Consultant - Parramatta

    Inbound Customer Care Consultant - Parramatta Tenacity CX are Australias leading supplier of recruitment solutions to the Customer Experience and Contact Centre industry. We have partnered with one of Australia™s largest not-for-profit health insurers and have multiple opportunities for Customer Service Superstars to join their vibrant and collaborative team at Parramatta. Duties Include Managing customer enquiries via inbound telephone calls relating to members funds Provide a personal and sincere customer service experience in every interaction with our members Identifying customer™s needs through effective questioning active listening skills Provide outstanding service to members while promoting products and services Managing and updating client records Skills attributes required Demonstrated outstanding customer service experience Excellent written and verbal communication skills Analytical and problem-solving skills whilst working under pressure Ability to work well and collaborate with a team to achieve targets Whats in it for you? Attractive salary + 18 shift loading + amazing benefits Modern office environment with excellent facilities Full training development opportunities to progress your career Supportive leadership and study assistance provided Discounts on health and other insurances Paid parental leave This is a full-time permanent role working on a rotating roster Monday “ Friday Do not miss this unique opportunity “ apply with your resume in Word format and make a Difference to your career - we are interviewing immediately The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Do you have customer service experience? Are you available to work on a rotating roster? Do you have experience in an administration role?

    location NSW 2000, Sydney NSW 2000, Australia


  • Inbound Customer Service Consultant

    Inbound Customer Service Consultant Fantastic opportunity to work as an Inbound Customer Service Consultant to kick start your career in finance. If you™re a graduate we want to hear from you Tenacity CX are Australias leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. We are proudly recruiting for an Inbound Customer Service Consultant to work within the world of wealth management and investment. Your working day and our ideal candidate We are seeking a driven, motivated individual who is keen to learn and develop their career. You will responsible for having complex conversations regarding wealth management enquiries for existing members. You will be able to use your first-class customer service skills when handling high volume calls and identifying the customer needs through effective questioning and active listening skills. Ideally you will have a relevant degree in finance, business or economics, however being passionate about customer service and delivery is essential. Having excellent communication skills and being able to problem solve effectively is key to this role. You will be able to demonstrate this clearly via emails, phone and being able to log all customer details accurately through the company database. Join us Our client values their team and believes in giving every staff member the opportunity grow in their career. They offer continuous training to all their team. Our client also runs monthly, quarterly awards and incentives to ensure you always recognised for your hard work. Hours are Monday to Friday 8am to 7pm on a roster basis. With opportunities to work alongside a supportive and collaborative team, this could be the role for you. If this sounds like your ideal job then do not delay and apply today Apply with your resume in Word format¦.. We are interviewing immediately. The application form will include these questions Which of the following statements best describes your right to work in Australia?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative

    Strong Microsoft Office skills are critical and the completion of Certificate IV in Business Administration will be well regarded or the desire to undertake...

    location New South Wales 2036, Australia


  • Customer Service Representative

    You will be responsible for the sale of our pre-finished timber and plastic flooring products to both new and existing customers, including large chain stores,...

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative

    You will be responsible for the sale of our pre-finished timber and plastic flooring products to both new and existing customers, including large chain stores,...

    location Revesby NSW 2212, Australia


  • Customer Service Representative

    Strong Microsoft Office skills are critical and the completion of Certificate IV in Business Administration will be well regarded or the desire to undertake...

    location New South Wales 2036, Australia


  • Customer service

    Urgent required full time kitchen hand and customer service worker in busy takeaway shop located in EMUPLAINS2750. Must have experience and able to work in...

    location NSW 2000, Sydney NSW 2000, Australia


  • Sales Consultant

    Now hiring at 1516 Old Pittwater Rd,...

    location Warringah Rd, Sydney NSW, Australia


  • Sales Consultant

    Team member discounts. Current driver™s license. Outgoing and enthusiastic personality. Build and strengthen relationships with all internal and external...

    location Sydney NSW 2142, Australia


  • Customer Service Manager

    Attend to any escalations related to Customer Service issues, ensuring that each case has a root Cause Analysis and Action Plan implemented and communicated to...

    location St George College Library, Lachal Ave, Kogarah NSW 2217, Australia


  • TELEMARKETER

    While telemarketing experience is preferred, it is not necessary - but you have experience in sales, retail, or people, and youve exceeded every target and...

    location Parramatta Rd, Concord NSW 2137, Australia


  • Outbound Telemarketer

    Great Base + Super + Perks + Incentives. Producing required number and type of qualified leads. Generating and qualifying potential customers through B2B cold...

    location NSW 2000, Sydney NSW 2000, Australia


  • Sales Coordinator

    Sales Coordinator The Company The Travel Corporation (TTC) is Australia™s largest independently-owned travel group, operating award-winning travel brands such as, AAT Kings, Trafalgar, Insight Vacations, Uniworld, Creative Cruising, Adventure World, Contiki, and Busabout. We represent a wealth of knowledge, diversity and a personal approach across all destinations and holiday styles. The Brand Uniworld is a prestigious, award-winning company and the worlds only luxury boutique cruise line.¯We offer diverse itineraries in spectacular destinations throughout Europe, Russia, India, Egypt and Asia. Uniworld™s European fleet features luxurious river ships with an average capacity of 130 guests, the highest staff-to-guest ratio in the river cruise industry, enticing shore excursions, world-class gourmet cuisine, impeccable hospitality, and numerous other all-inclusive benefits. The Role Reporting into the Head of Sales, our Group Sales Coordinator will oversee and deliver the highest level of sales to our agency and consumer group clients. Working closely with the Sales, Reservations and Marketing teams to drive group opportunities across Australia, the coordinator will Respond to all group sales enquiries in a proactive and professional manner Maintain accurate and comprehensive knowledge of the product range Sell and promote the Uniworld product range and process group bookings Liaise with head office in Encino to be across group booking best practice Maintain and update Sales Force with all group booking details Follow up on all sales enquiries by phone after quotes have been provided Assist Sales Managers to maintain and grow existing accounts by service andor sales calls Support Sales Managers with preparation of information for group presentations as required Action reports booking maintenance as required Support all Call Centre Operations departments Support open communication and continuous improvement by providing feedback ideas to management Other duties as required. The Candidate The successful candidate will be a well organised customer service and sales expert with a passion for travel and an appreciation for luxury. Ideally, you will also Proven sales expertise and results in a customer based role is essential Bring a confident and personal approach to relationship building Be motivated and bring a proactive approach to your work Possess excellent communication skills in all formats Have the ability to maintain a high attention to detail at all times including high pressure periods Candidates with previous experience and knowledge of CRM tools (Salesforce) will be highly regarded Those with TravelCruising based experience in a sales capacity will set themselves apart from the pack. In Return Work for a truly global company and advance your career Access to great travel benefits Collegiate working environment and investment in your learning and development The Travel Corporation is an Equal Employment Opportunity Employer 35 Grafton Street, Bondi Junction NSW 2022

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Service Representative/ Lost Property

    Customer Service Representative Lost Property As a global leader in car rentals, we operate in over 150 countries worldwide. Our goal is to be the very best at what we do by renting cars better than anyone else. We™re looking for a customer focused, high performing Customer Service Representative Lost property to join our exceptional teams and continue our success in the future of car rental. At Hertz, you™re in the driver™s seat to achieve your full potential and grow your career. What is this role all about? You will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth and profitability of Hertz. You will be based at our Sydney Store and you may be required to work at other NSW stores within reasonable travel distance. As the face of our business you will Create a positive customer experience by greeting and engaging our valued customers Complete rental and return transactions efficiently and accurately Sell Hertz rental options to our valued customers Ensure overall customer satisfaction by resolving issues Be involved in reservations of rental vehicles and associated requirements Work as part of a high performing team Administration duties including safe keeping and follow up of lost property items What do we need from you? To be successful in this position, our new team member will be able to demonstrate the following Excellent communication skills, a positive attitude and have a flair for sales Previous experience in customer service or sales experience in rental industry preferred Computer and keyboard skills are essential Flexibility of working hours (7 day shift work including weekends and public holidays may apply) You must hold a full and current NSW driver™s license with the ability to drive both manual and automatic vehicles. What do you get? In return for your hard work and dedication, you will be rewarded with A competitive hourly rate incentives Full training Company uniform Employee fringe benefits Leave loading shift penalties on base hourly rates A supportive team environment Career growth and development opportunities This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets. Please note Only shortlisted candidates will be contacted. We do not accept unsolicited applications from third parties. Applicants must be eligible to work in Australia. Hertz are committed to equal opportunity employment through fair recruitment practices. www.hertz.com The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have a current Australian drivers licence?

    location NSW 2000, Sydney NSW 2000, Australia


  • Customer Care & Success Specialist

    Job Details Position Customer Success Data Specialist Reporting to Customer Success Manager Location CBDCity East, Sydney, Australia Closing Date 2232019 To say we are customer-centric is an understatement. At Lightyear, everything we do puts the customer front and centre. And as part of the customer success team, you™ll be front and centre in looking after our customers across Australia, New Zealand, and beyond. Lightyear is a global fintech company, creating the award winning Accounts Payable SaaS solution Lightyear.cloud. Based in Sydney and the UK, we™re a rapidly growing tech company, and a close-knit team. As part of the expansion of the APAC team, we are recruiting for the position of Customer Success Data Specialist. The role has 2 distinct but equally important parts. By ˜Customer Success™, we mean doing what is necessary to make the customer™s trial and use of Lightyear a success for them. Through education, training and support, we aim to make their Accounts Payable process as invisible as possible. One day you could be onboarding a new customer. Another day you™ll find yourself educating existing customers on new product features. And on another you could be helping existing customers onboard new team members, or simply work through problems they might be having. The service we offer is varied, but the level of service is consistently high. You™ll be patient and articulate, and you™ll need to demonstrate the ability to multi-task. The ˜Data Specialist™ part of the role requires a clear head, a love of number puzzles, and a structured mindset. As the heart of the Lightyear system is a data-extraction engine, and you will be part of the team whose responsibility it is to teach the Lightyear system characteristics of bills, credit notes and statements. Training in this part of the role will be provided, but previous Accounts Payable processing, and an understanding of what bills, credit notes and statements look like will be a distinct advantage. You™ll work closely with your Australian colleagues, but also with the Customer Success and Technical teams in the UK through apps and video-conferencing. And whilst you will very much be part of the team, you™ll need to be able to demonstrate the ability to work autonomously. In both parts of the role, you™ll need to be able to demonstrate that you are comfortable very quickly learning other software support systems, over and above the normal Microsoft and Google ones. You will also need good typing skills, and a clear telephone voice. The role is full-time, and your working hours will mostly be between 8am to 6.00pm, Monday to Friday, but from time to time you may be asked to be flexible in those hours, and workdays. Lightyear is a global business, and as such we need to offer support to our customers whenever they need it, and wherever they are. Whilst we ask for flexibility, it is always our intention to work with our team to ensure adequate notice is given, to allow you to plan your life away from the office. If you are interested, please email us a covering letter and your CV (we really want to hear a bit about you...not just about your qualifications), and tell us why you™d be a great fit for the role. Email us at careersteamlightyear.cloud Key Responsibilities Data Mapping - Using internal program to create maps Customer Support - Delivering ˜best in class™ customer service to our clients Onboarding Support - Helping new clients set up accounts successfully and providing training support Key Requirements 2+ years experience in a customer relations role Exceptional verbal and written communication skills. Excellent listening skills understanding and compassionate. Attention to detail. You must be able to demonstrate a high level of attention to detail. Mapping can be a repetitive task and accuracy is critical. Previous relevant experience in data entrydata mapping roles preferred. Ideal candidate will also have a passion for business software and solving customer problems. Comfortable handling KPI expectations in relation to quality of work. Excellent time management, an individual who thrives on managing their own time and ensuring work is completed on time. Team player As part of a startup team, you will join a supportive and close knit team environment. A collaborative and fun approach to work is essential. The application form will include these questions Which of the following statements best describes your right to work in Australia? How much notice are you required to give your current employer? Whats your expected annual base salary? Do you have experience working in a technical support role?

    location NSW 2000, Sydney NSW 2000, Australia


  • Business Development Consultant

    Business Development Consultant A little about us AimBig Employment is a national Disability Employment Services provider dedicated to providing innovative pathways to employment for our jobseekers while supporting businesses in diversifying their workforce. The role Are you are an enthusiastic and target driven sales professional looking for a new challenge? Join us today and become a key player in AimBig™s success Your role will be to identify and develop new business whilst growing and retaining existing relationships. Superior communication skills are vital for online and telephone conversations with your clients and customers. Your duties will include, but are not limited to Lead generation through coldwarm calling Sourcing new business opportunities Job matching and reverse marketing of jobseekers Proactively build strong relationships with key stakeholders Attending face to face, phone, and workplace client meetings Perks and Culture Comprehensive on-boarding induction Lucrative base + incentive plan Tools of the trade “ latest technology and cloud based platform to work on the go Access to company pool cars Professional development and ongoing learning opportunities Fun and dynamic work environment “ team building activities, Melbourne Cup Day, Christmas parties loads more Supportive and experienced management About you Working in a sales environment excites you Experience in a KPI driven environment You are a highly sales oriented person You can work in a busy environment You can communicate well with your team mates and customers You can work well as a part of a team You pay attention to detail You find challenges intriguing You are self-motivated, ambitious and hold a positive attitude You are very keen to learn new things and have an open mind to receive complete training You have been in search of a great environment where you can expand your career You consider yourself a hard working person To find out more andor express your interest please submit your resume to vacanciesraimbigemployment.com.au or click Apply. AimBig Employment and Rehab Management is committed to the principles of Equal Employment Opportunity.

    location New South Wales 2083, Australia


  • Customer Service Representative and Driver

    Customer Service Representative and Driver Leader in accident management and replacement vehicles Great company culture that rewards hard work and commitment Located in Wetherill Park The Company IMAGINE you were left without a car after an accident¦..and the accident wasnt even your fault Well now you have the opportunity to help people in this situation. Compass is a fast-paced car rental company with a difference. We are a market leader in the supply of replacement vehicles and accident management services to clients who have been involved in an accident for which they were not at fault. Our modern fleet comprises of quality brands such as Toyota, Kia, Hyundai, BMW, Mini, Mercedes Benz, Audi, Lexus, Land Rover and Porsche, from economy models to prestige vehicles and commercial vans and utilities. The Role The Customer Service Representative (CSR) role is responsible for the smooth handover and return of vehicles to our clients. This involves the preparation, detailing, delivery and collection of the companys fleet of motor vehicles and providing exceptional levels of customer service to clients. Your duties and responsibilities include Provide exceptional customer service Ensure customer paperwork is completed accurately using the company provided iPAD Prepare and detailwash vehicles for delivery Deliver and collect vehicles Ensure fleet integrity including roadworthiness fleet check accuracy managing damage control and general maintenance tasks are completed Keep the depot well stocked with supplies The ideal person This role suits someone who enjoys driving cars and helping customers in a fast-paced and changing environment. Your skills and experience include A full and clean drivers licence Physically able to wash and prepare vehicles for delivery. A basic knowledge of current motor vehicles and basic operations. 1+ years of employment within a face to face customer service role. Attention to detail and diligence Work effectively under pressure You will be able to work on a 6-day rotating roster, Monday to Friday with the odd Saturday or Sunday, with the capacity to be reliable and punctual every single day. You will also be able to be on the after-hours on-call roster until 9pm Monday to Sunday. This is a great opportunity for a self-motivated customer service representative who is looking at working for a professional organisation. Our Culture Whilst the emphasis is on ensuring the work is done to the highest standards we also try to ensure it is done with a great deal of fun within the team. Our company values are important to us being Care and Passion, Courage, Ownership and Integrity, Continuous Improvement and Innovation. If you would like to join our team, please apply now through Apply for this Job. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have a current Australian drivers licence? How much notice are you required to give your current employer? Are you available to work on a rotating roster? Why are you interested in this role?

    location NSW 2000, Sydney NSW 2000, Australia


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