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NEWS

10 Recruiting Facts

At Staffing it is interesting to read some of the interesting stats from the recruitment industry. Whether you are a recruitment agency, employer or candidate you will be surprised and facinated with the following employment facts (Updated March 2019):

  • Just as the number of job opening can increase it often will decrease at an even faster rate if an economy is slowing down. Nothing is constant so the highest salaries are secured when unemployment rates are lowest. Rememnber however lock in your job and salary at the peak as you may be looking for work when the cycle dips. With approximately 85% of available jobs never advertised you should never stop career networking.
  • On average there will be between 56 and 92 applicants for advertised jobs. Generally between 5% and 11% of these applicants get an interview.
  • Organisations spend on average 6 and 8 seconds reviewing resumes, 1 grammar or spelling mistake and your CV will be thrown away. 79% of CVs are ignored if your email address is unprofessional.
  • The average cost of replacing a member of staff earning is $5,000 and $11,000.
  • It was reported of the 25,000 new hires 48% of them failed within 14 months and of these, 92% left because their attitudes did not align to that of the enterprise. Only 10% failed because of a lack of skills.
  • companies report that 1 in 18 job offers (around 5%) are rejected by their first choice of candidate. Usually because they have received another offer, however often for many other reasons.
  • Phone interviews last 33 minutes and face-to-face interviews last 41 minutes on average. In a survey of 3,000 hiring managers, 31% claimed to know whether or not they would hire someone within 10 minutes. After that, it usually takes 1 day to 13 days to hear from the recruiters with their decision.
  • It is interesting to note that only 6% of unsuccessful candidates were given feedback that was moderately useful from hirers. Only 2% of candidates received valuable feedback.
  • On average new candidates take between 24 and 29 weeks to reach optimum productivity.
  • Companies on average look for the consider the following traits before making an offer: 28% look for multitasking skills; 29% look for initiative; 22% look for creative thinking; and 14% look for something else in the candidate.

Sources :


We hope that you found the article of interest. Finding well paid customer service employment, call centre part-time jobs or full time contact center jobs does not necessary offer you a career. Choosing a job which advances your career is the bigger challenge and something which our 5 Team can help you with. Register for work here and findout if we match your profile with roles involving adelaide call centre employment agency, south australia customer service recruitment company, south australia customer service staffing agency, adelaide call centre employment agency, 6541 or customer service.

For more Customer Service Career Advice see below additional resources to find the perfect job:

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