Customer Service Jobs In the Southern Suburbs

Now Displaying 60 of 128 Customer Service Jobs




  • Customer Service Operations Co-ordinator, Full Time Melbourne

    About the companytech2 is a leading provider of technical and audiovisual services, telecommunications and phone-based IT support. This role will be part of our Victorian Operations Team that manages the daily activities of our field resource, keeping customer satisfaction at the forefront of everything we do in VictoriaAbout the roleAt tech2, we are offering an exciting opportunity for a customer service superstar to join our dynamic, fast growing and pro-active company. As a key team representative, you will be the point of contact between the tech2 project lead, field employees, sub-contractors and our customers “ supporting one of our company™s largest contracts.You must enjoy problem solving, be flexible and thrive in a team environment while also being able to work autonomously. A key aspect of this role is achieving the balance between having fun and staying professional at all times.This role is pivotal to our success, and therefore, we are seeking enthusiastic Operations Co-ordinators who thrive in a busy environment, enjoy multi-tasking and can thrive building important relationships with internal and external stakeholders.Responsibilities of this role include but are not limited toDeveloping and maintaining strong relationships with sub-contractors, clients and key stakeholdersManaging End User expectations around installation appointmentsMonitoring on the day progress of technicians and assisting with keeping on top of outstanding jobsUpdating jobs appropriately in multiple systemsLiaising with State Management employees to improve field performanceProviding ongoing support to the Team LeadersOperational LeadsCreating and delivering reporting requirementsTo be considered for this role, you must have the following attributesStrong time management and multi-tasking skillsAbility to work as part of a team and autonomouslyAccountability for your workPro-active attitude towards the organisation and delegation of workA focus on quality, getting things done right the first timeIndependent thinking and use of initiativeExcellent customer service skills including written and verbal communicationIntermediate to advanced MS Office skills in particular Excel with the ability to use pivot tables and v-lookupExcellent communication skills with the ability to maintain and build strong relationships with a range of stakeholders including senior managers, heads of business units and external clientsExperience in a similar position would be highly desirable, but not essential as on the job training will be provided.This role is not for the ordinary person. We are looking for someone who has a pro-active approach “ who comes to work with a bounce in their step and wants to help the end user.Hours of work will be Monday “ Friday between 7am “ 6pm (on a rotating roster), so you will need full flexibility to work these hours.If you are looking for an exciting opportunity and feel you have all of the above elements to join our team, then please apply online attaching an up-to-date resume in Word Format.Due to the requirements of some tech2 clients if successful you will be required to provide a clean valid police check with no disclosable outcomes competed within the last 6 months. Please note this is at your own costtech2 workers and their families enjoy a wide range of discounts at over 350 major retailers across Australia, thanks to our exclusive benefits program.Please note, due to the high volume of applicants only shortlisted candidates will be contacted.We respect your privacy and will not collect, use or disclose your personal information other than in accordance with the Australian Privacy Principles as set out in our Privacy Policy.Job Type Full-timeWork EligibilityThe candidate can work permanently with no restriction on hours (Required) About the company tech2 is a leading provider of technical and audiovisual services, telecommunications and phone-based IT support. This role will be part of our Victorian Operations Team that manages the daily activities of our field resource, keeping customer satisfaction at the forefront of everything we do in Victoria About the role At tech2, we are offering an exciting opportunity for a customer service superstar to join our dynamic, fast growing and pro-active company. As a key team representative, you will be the point of contact between the tech2 project lead, field employees, sub-contractors and our customers “ supporting one of our company™s largest contracts. You must enjoy problem solving, be flexible and thrive in a team environment while also being able to work autonomously. A key aspect of this role is achieving the balance between having fun and staying professional at all times. This role is pivotal to our success, and therefore, we are seeking enthusiastic Operations Co-ordinators who thrive in a busy environment, enjoy multi-tasking and can thrive building important relationships with internal and external stakeholders. Responsibilities of this role include but are not limited to Developing and maintaining strong relationships with sub-contractors, clients and key stakeholders Managing End User expectations around installation appointments Monitoring on the day progress of technicians and assisting with keeping on top of outstanding jobs Updating jobs appropriately in multiple systems Liaising with State Management employees to improve field performance Providing ongoing support to the Team LeadersOperational Leads Creating and delivering reporting requirements To be considered for this role, you must have the following attributes Strong time management and multi-tasking skills Ability to work as part of a team and autonomously Accountability for your work Pro-active attitude towards the organisation and delegation of work A focus on quality, getting things done right the first time Independent thinking and use of initiative Excellent customer service skills including written and verbal communication Intermediate to advanced MS Office skills in particular Excel with the ability to use pivot tables and v-lookup Excellent communication skills with the ability to maintain and build strong relationships with a range of stakeholders including senior managers, heads of business units and external clients Experience in a similar position would be highly desirable, but not essential as on the job training will be provided. This role is not for the ordinary person. We are looking for someone who has a pro-active approach “ who comes to work with a bounce in their step and wants to help the end user. Hours of work will be Monday “ Friday between 7am “ 6pm (on a rotating roster), so you will need full flexibility to work these hours. If you are looking for an exciting opportunity and feel you have all of the above elements to join our team, then please apply online attaching an up-to-date resume in Word Format. Due to the requirements of some tech2 clients if successful you will be required to provide a clean valid police check with no disclosable outcomes competed within the last 6 months. Please note this is at your own cost tech2 workers and their families enjoy a wide range of discounts at over 350 major retailers across Australia, thanks to our exclusive benefits program. Please note, due to the high volume of applicants only shortlisted candidates will be contacted. We respect your privacy and will not collect, use or disclose your personal information other than in accordance with the Australian Privacy Principles as set out in our Privacy Policy. Job Type Full-time Work Eligibility The candidate can work permanently with no restriction on hours (Required)

    location Melbourne, Victoria


  • Customer Service/Scheduler

    Permanent Opportunity working for a established Earth-moving business Full training provided, South East Location Opportunity to work within a supportive, professional team Established over 50 years ago, with a well-regarded name in the Earthmoving Plant Hire Industry in the South East suburbs, We are seeking a Allocator to join the team. Reporting to the Operations Supervisor you will be responsible for providing the highest standard of customer Service, within the Truck Hire team. Key Responsibilities Maintain excellent customer and operator relationships Develop knowledge and understanding of industry Taking Bookings via phone or email correspondence Ensuring all relevant information is inputted correctly and efficiently Fill and confirm all bookings with customers Develop and maintain excellent rapport with owner operators and customers Prioritise work load, urgent orders Recruit and assess new owner operators Liaise with colleagues in regards to any issues or outstanding orders at end of shift Monitor and assist with updated information in regards to site locations and requirements Adhere to company code of conduct at all times Assist with general administration, sales and accounts as required Key RequirementsSkills Experience in a similar role is highly regarded (AllocatingScheduling) Experience working within the truck hire division would be advantageous Available to work on a rotating roster Monday - Friday 6am-6pm, with the occasional OT weekend work Excellent communication skills - conflict resolution experience Ability to liaise with a range of people If you are looking for a challenging and rewarding career, enjoy working within a team of professionals and pride yourself on the highest level of customer service, please click the APPLY button to submit your current CV. For more information on this and other roles contact Emily Brook on 03-8554-2028 or email emily.brookconquestpersonnel.com.au Permanent Opportunity working for a established Earth-moving business Full training provided, South East Location Opportunity to work within a supportive, professional team Established over 50 years ago, with a well-regarded name in the Earthmoving Plant Hire Industry in the South East suburbs, We are seeking a Allocator to join the team. Reporting to the Operations Supervisor you will be responsible for providing the highest standard of customer Service, within the Truck Hire team. Key Responsibilities Maintain excellent customer and operator relationships Develop knowledge and understanding of industry Taking Bookings via phone or email correspondence Ensuring all relevant information is inputted correctly and efficiently Fill and confirm all bookings with customers Develop and maintain excellent rapport with owner operators and customers Prioritise work load, urgent orders Recruit and assess new owner operators Liaise with colleagues in regards to any issues or outstanding orders at end of shift Monitor and assist with updated information in regards to site locations and requirements Adhere to company code of conduct at all times Assist with general administration, sales and accounts as required Key RequirementsSkills Experience in a similar role is highly regarded (AllocatingScheduling) Experience working within the truck hire division would be advantageous Available to work on a rotating roster Monday - Friday 6am-6pm, with the occasional OT weekend work Excellent communication skills - conflict resolution experience Ability to liaise with a range of people If you are looking for a challenging and rewarding career, enjoy working within a team of professionals and pride yourself on the highest level of customer service, please click the APPLY button to submit your current CV. For more information on this and other roles contact Emily Brook on 03-8554-2028 or email emily.brookconquestpersonnel.com.au Permanent Opportunity working for a established Earth-moving business Full training provided, South East Location Opportunity to work within a supportive, professional team Permanent Opportunity working for a established Earth-moving business Full training provided, South East Location Opportunity to work within a supportive, professional team Permanent Opportunity working for a established Earth-moving business Full training provided, South East Location Opportunity to work within a supportive, professional team Permanent Opportunity working for a established Earth-moving business Full training provided, South East Location Opportunity to work within a supportive, professional team Established over 50 years ago, with a well-regarded name in the Earthmoving Plant Hire Industry in the South East suburbs, We are seeking a Allocator to join the team. Reporting to the Operations Supervisor you will be responsible for providing the highest standard of customer Service, within the Truck Hire team. Key Responsibilities Maintain excellent customer and operator relationships Develop knowledge and understanding of industry Taking Bookings via phone or email correspondence Ensuring all relevant information is inputted correctly and efficiently Fill and confirm all bookings with customers Develop and maintain excellent rapport with owner operators and customers Prioritise work load, urgent orders Recruit and assess new owner operators Liaise with colleagues in regards to any issues or outstanding orders at end of shift Monitor and assist with updated information in regards to site locations and requirements Adhere to company code of conduct at all times Assist with general administration, sales and accounts as required Key RequirementsSkills Experience in a similar role is highly regarded (AllocatingScheduling) Experience working within the truck hire division would be advantageous Available to work on a rotating roster Monday - Friday 6am-6pm, with the occasional OT weekend work Excellent communication skills - conflict resolution experience Ability to liaise with a range of people If you are looking for a challenging and rewarding career, enjoy working within a team of professionals and pride yourself on the highest level of customer service, please click the APPLY button to submit your current CV. For more information on this and other roles contact Emily Brook on 03-8554-2028 or email emily.brookconquestpersonnel.com.au Established over 50 years ago, with a well-regarded name in the Earthmoving Plant Hire Industry in the South East suburbs, We are seeking a Allocator to join the team. Reporting to the Operations Supervisor you will be responsible for providing the highest standard of customer Service, within the Truck Hire team. Key Responsibilities Maintain excellent customer and operator relationships Develop knowledge and understanding of industry Taking Bookings via phone or email correspondence Ensuring all relevant information is inputted correctly and efficiently Fill and confirm all bookings with customers Develop and maintain excellent rapport with owner operators and customers Prioritise work load, urgent orders Recruit and assess new owner operators Liaise with colleagues in regards to any issues or outstanding orders at end of shift Monitor and assist with updated information in regards to site locations and requirements Adhere to company code of conduct at all times Assist with general administration, sales and accounts as required Key RequirementsSkills Experience in a similar role is highly regarded (AllocatingScheduling) Experience working within the truck hire division would be advantageous Available to work on a rotating roster Monday - Friday 6am-6pm, with the occasional OT weekend work Excellent communication skills - conflict resolution experience Ability to liaise with a range of people If you are looking for a challenging and rewarding career, enjoy working within a team of professionals and pride yourself on the highest level of customer service, please click the APPLY button to submit your current CV. For more information on this and other roles contact Emily Brook on 03-8554-2028 or email emily.brookconquestpersonnel.com.au Established over 50 years ago, with a well-regarded name in the Earthmoving Plant Hire Industry in the South East suburbs, We are seeking a Allocator to join the team. Reporting to the Operations Supervisor you will be responsible for providing the highest standard of customer Service, within the Truck Hire team. Key Responsibilities Key Responsibilities Maintain excellent customer and operator relationships Develop knowledge and understanding of industry Taking Bookings via phone or email correspondence Ensuring all relevant information is inputted correctly and efficiently Fill and confirm all bookings with customers Develop and maintain excellent rapport with owner operators and customers Prioritise work load, urgent orders Recruit and assess new owner operators Liaise with colleagues in regards to any issues or outstanding orders at end of shift Monitor and assist with updated information in regards to site locations and requirements Adhere to company code of conduct at all times Assist with general administration, sales and accounts as required Key RequirementsSkills Key RequirementsSkills Experience in a similar role is highly regarded (AllocatingScheduling) Experience working within the truck hire division would be advantageous Available to work on a rotating roster Monday - Friday 6am-6pm, with the occasional OT weekend work Excellent communication skills - conflict resolution experience Ability to liaise with a range of people If you are looking for a challenging and rewarding career, enjoy working within a team of professionals and pride yourself on the highest level of customer service, please click the APPLY button to submit your current CV. For more information on this and other roles contact Emily Brook on 03-8554-2028 or email emily.brookconquestpersonnel.com.au

    location Melbourne, Victoria


  • Customer Care Coordinator

    Vibrant, young amp stylish global brand Be a part of a rapidly growing and established brand Melbourne based close to CBD Our client is a very well known, fashion leading, stylish womenswear brand based in Melbourne. The humble Australian fashion boutique has grown to a high growth international fast fashion brand with a social following of 1.5 million. In the next stage of growth, they are expanding operations to better service their customers globally, and are looking for a Customer Care Coordinator to join the team. The main responsibility of this role is to deliver exceptional customer service via a variety of channels, whilst representing the brands values. Job Tasks amp Responsibilities Your responsibilities will include but are not limited to Provide customers with speedy, exceptional customer service via all customer service channels which include email, phone, chat, social media Process orders over the phone for customers experiencing issues and issue refunds via internal systems Manage and multitask customer responses in a timely fashion Excellent communication skills and able to represent the brand in a professional manner at all times Must be able to think on your feet and provide company approved outcomes in every resolution Appropriate escalation and notification of issues Skills and experience To match with the business values and fit this role you will behave Experience in a similar role preferred FashionApparel industry High level analytical and problem-solving skills Ability to communicate professionally “ both written and verbal Strong time management and organisational skills Ability to handle multiple tasks accurately and effectively Be a team player Ability to work autonomously and use initiative Experience working in a high growth environment, with constantly changing priorities If you are seeking to transition or to take the next step in your career, please dont hesitate to reach out for a confidential discussion on this role with Eliza Denahy. Please email your resume to elizadenahyjivaro.com.au. Vibrant, young amp stylish global brand Be a part of a rapidly growing and established brand Melbourne based close to CBD Our client is a very well known, fashion leading, stylish womenswear brand based in Melbourne. The humble Australian fashion boutique has grown to a high growth international fast fashion brand with a social following of 1.5 million. In the next stage of growth, they are expanding operations to better service their customers globally, and are looking for a Customer Care Coordinator to join the team. The main responsibility of this role is to deliver exceptional customer service via a variety of channels, whilst representing the brands values. Job Tasks amp Responsibilities Your responsibilities will include but are not limited to Provide customers with speedy, exceptional customer service via all customer service channels which include email, phone, chat, social media Process orders over the phone for customers experiencing issues and issue refunds via internal systems Manage and multitask customer responses in a timely fashion Excellent communication skills and able to represent the brand in a professional manner at all times Must be able to think on your feet and provide company approved outcomes in every resolution Appropriate escalation and notification of issues Skills and experience To match with the business values and fit this role you will behave Experience in a similar role preferred FashionApparel industry High level analytical and problem-solving skills Ability to communicate professionally “ both written and verbal Strong time management and organisational skills Ability to handle multiple tasks accurately and effectively Be a team player Ability to work autonomously and use initiative Experience working in a high growth environment, with constantly changing priorities If you are seeking to transition or to take the next step in your career, please dont hesitate to reach out for a confidential discussion on this role with Eliza Denahy. Please email your resume to elizadenahyjivaro.com.au. Vibrant, young amp stylish global brand Be a part of a rapidly growing and established brand Melbourne based close to CBD Job Tasks amp Responsibilities Provide customers with speedy, exceptional customer service via all customer service channels which include email, phone, chat, social media Process orders over the phone for customers experiencing issues and issue refunds via internal systems Manage and multitask customer responses in a timely fashion Excellent communication skills and able to represent the brand in a professional manner at all times Must be able to think on your feet and provide company approved outcomes in every resolution Appropriate escalation and notification of issues Skills and experience Experience in a similar role preferred FashionApparel industry High level analytical and problem-solving skills Ability to communicate professionally “ both written and verbal Strong time management and organisational skills Ability to handle multiple tasks accurately and effectively Be a team player Ability to work autonomously and use initiative Experience working in a high growth environment, with constantly changing priorities

    location East Melbourne, Victoria


  • Customer Service - Mandarin / Cantonese

    The Company This leader within the travel and tourism industry specialise in providing high quality service to all their customers and exceptional support to all their staff. Due to recent growth and success they are currently seeking a committed and dedicated candidate to join their team. The Responsibilities Working within the customer service team you will be responsible for assisting both domestic and overseas members. Processing reservations Processing payments Ensuring all documents are completed accurately Assisting in the preparation of newsletters Attending information sessions Assisting members with general enquiries Various other duties as requested Skills Required Customer service or call centre experience Excellent communication skills both written and verbal Fluent in English, Cantonese and Mandarin Exceptional telephone manner The Process Don™t miss this opportunity, to apply click the apply now button and submit your resume. If you have any questions regarding this role please call Linda on 03 9553 4436 with reference number H893223 The Company This leader within the travel and tourism industry specialise in providing high quality service to all their customers and exceptional support to all their staff. Due to recent growth and success they are currently seeking a committed and dedicated candidate to join their team. The Responsibilities Working within the customer service team you will be responsible for assisting both domestic and overseas members. Processing reservations Processing payments Ensuring all documents are completed accurately Assisting in the preparation of newsletters Attending information sessions Assisting members with general enquiries Various other duties as requested Skills Required Customer service or call centre experience Excellent communication skills both written and verbal Fluent in English, Cantonese and Mandarin Exceptional telephone manner The Process Don™t miss this opportunity, to apply click the apply now button and submit your resume. If you have any questions regarding this role please call Linda on 03 9553 4436 with reference number H893223 The Company This leader within the travel and tourism industry specialise in providing high quality service to all their customers and exceptional support to all their staff. Due to recent growth and success they are currently seeking a committed and dedicated candidate to join their team. The Responsibilities Working within the customer service team you will be responsible for assisting both domestic and overseas members. Processing reservations Processing payments Ensuring all documents are completed accurately Assisting in the preparation of newsletters Attending information sessions Assisting members with general enquiries Various other duties as requested Skills Required Customer service or call centre experience Excellent communication skills both written and verbal Fluent in English, Cantonese and Mandarin Exceptional telephone manner The Process Don™t miss this opportunity, to apply click the apply now button and submit your resume. If you have any questions regarding this role please call Linda on 03 9553 4436 with reference number H893223 The Company This leader within the travel and tourism industry specialise in providing high quality service to all their customers and exceptional support to all their staff. Due to recent growth and success they are currently seeking a committed and dedicated candidate to join their team. The Responsibilities Working within the customer service team you will be responsible for assisting both domestic and overseas members. Processing reservations Processing payments Ensuring all documents are completed accurately Assisting in the preparation of newsletters Attending information sessions Assisting members with general enquiries Various other duties as requested Skills Required Customer service or call centre experience Excellent communication skills both written and verbal Fluent in English, Cantonese and Mandarin Exceptional telephone manner The Process Don™t miss this opportunity, to apply click the apply now button and submit your resume. If you have any questions regarding this role please call Linda on 03 9553 4436 with reference number H893223 The Company This leader within the travel and tourism industry specialise in providing high quality service to all their customers and exceptional support to all their staff. Due to recent growth and success they are currently seeking a committed and dedicated candidate to join their team. The Responsibilities Working within the customer service team you will be responsible for assisting both domestic and overseas members. Processing reservations Processing payments Ensuring all documents are completed accurately Assisting in the preparation of newsletters Attending information sessions Assisting members with general enquiries Various other duties as requested Skills Required Customer service or call centre experience Excellent communication skills both written and verbal Fluent in English, Cantonese and Mandarin Exceptional telephone manner The Process Don™t miss this opportunity, to apply click the apply now button and submit your resume. If you have any questions regarding this role please call Linda on 03 9553 4436 with reference number H893223 The Company This leader within the travel and tourism industry specialise in providing high quality service to all their customers and exceptional support to all their staff. Due to recent growth and success they are currently seeking a committed and dedicated candidate to join their team. The Responsibilities Working within the customer service team you will be responsible for assisting both domestic and overseas members. Processing reservations Processing payments Ensuring all documents are completed accurately Assisting in the preparation of newsletters Attending information sessions Assisting members with general enquiries Various other duties as requested Skills Required Customer service or call centre experience Excellent communication skills both written and verbal Fluent in English, Cantonese and Mandarin Exceptional telephone manner The Process Don™t miss this opportunity, to apply click the apply now button and submit your resume. If you have any questions regarding this role please call Linda on 03 9553 4436 with reference number H893223 The Company This leader within the travel and tourism industry specialise in providing high quality service to all their customers and exceptional support to all their staff. Due to recent growth and success they are currently seeking a committed and dedicated candidate to join their team. The Responsibilities Working within the customer service team you will be responsible for assisting both domestic and overseas members. Processing reservations Processing payments Ensuring all documents are completed accurately Assisting in the preparation of newsletters Attending information sessions Assisting members with general enquiries Various other duties as requested Skills Required Customer service or call centre experience Excellent communication skills both written and verbal Fluent in English, Cantonese and Mandarin Exceptional telephone manner The Process Don™t miss this opportunity, to apply click the apply now button and submit your resume. If you have any questions regarding this role please call Linda on 03 9553 4436 with reference number H893223 The Company This leader within the travel and tourism industry specialise in providing high quality service to all their customers and exceptional support to all their staff. Due to recent growth and success they are currently seeking a committed and dedicated candidate to join their team. The Responsibilities Working within the customer service team you will be responsible for assisting both domestic and overseas members. Processing reservations Processing payments Ensuring all documents are completed accurately Assisting in the preparation of newsletters Attending information sessions Assisting members with general enquiries Various other duties as requested Skills Required Customer service or call centre experience Excellent communication skills both written and verbal Fluent in English, Cantonese and Mandarin Exceptional telephone manner The Process Don™t miss this opportunity, to apply click the apply now button and submit your resume. If you have any questions regarding this role please call Linda on 03 9553 4436 with reference number H893223 The Company This leader within the travel and tourism industry specialise in providing high quality service to all their customers and exceptional support to all their staff. Due to recent growth and success they are currently seeking a committed and dedicated candidate to join their team. The Responsibilities Working within the customer service team you will be responsible for assisting both domestic and overseas members. Processing reservations Processing payments Ensuring all documents are completed accurately Assisting in the preparation of newsletters Attending information sessions Assisting members with general enquiries Various other duties as requested Skills Required Customer service or call centre experience Excellent communication skills both written and verbal Fluent in English, Cantonese and Mandarin Exceptional telephone manner The Process Don™t miss this opportunity, to apply click the apply now button and submit your resume. If you have any questions regarding this role please call Linda on 03 9553 4436 with reference number H893223 The Company This leader within the travel and tourism industry specialise in providing high quality service to all their customers and exceptional support to all their staff. Due to recent growth and success they are currently seeking a committed and dedicated candidate to join their team. The Responsibilities Working within the customer service team you will be responsible for assisting both domestic and overseas members. Processing reservations Processing payments Ensuring all documents are completed accurately Assisting in the preparation of newsletters Attending information sessions Assisting members with general enquiries Various other duties as requested Skills Required Customer service or call centre experience Excellent communication skills both written and verbal Fluent in English, Cantonese and Mandarin Exceptional telephone manner The Process Don™t miss this opportunity, to apply click the apply now button and submit your resume. If you have any questions regarding this role please call Linda on 03 9553 4436 with reference number H893223 The Company This leader within the travel and tourism industry specialise in providing high quality service to all their customers and exceptional support to all their staff. Due to recent growth and success they are currently seeking a committed and dedicated candidate to join their team. The Responsibilities Working within the customer service team you will be responsible for assisting both domestic and overseas members. Processing reservations Processing payments Ensuring all documents are completed accurately Assisting in the preparation of newsletters Attending information sessions Assisting members with general enquiries Various other duties as requested Skills Required Customer service or call centre experience Excellent communication skills both written and verbal Fluent in English, Cantonese and Mandarin Exceptional telephone manner The Process Don™t miss this opportunity, to apply click the apply now button and submit your resume. If you have any questions regarding this role please call Linda on 03 9553 4436 with reference number H893223 The Company This leader within the travel and tourism industry specialise in providing high quality service to all their customers and exceptional support to all their staff. Due to recent growth and success they are currently seeking a committed and dedicated candidate to join their team. The Responsibilities Working within the customer service team you will be responsible for assisting both domestic and overseas members. Processing reservations Processing payments Ensuring all documents are completed accurately Assisting in the preparation of newsletters Attending information sessions Assisting members with general enquiries Various other duties as requested Skills Required Customer service or call centre experience Excellent communication skills both written and verbal Fluent in English, Cantonese and Mandarin Exceptional telephone manner The Process Don™t miss this opportunity, to apply click the apply now button and submit your resume. If you have any questions regarding this role please call Linda on 03 9553 4436 with reference number H893223 The Company This leader within the travel and tourism industry specialise in providing high quality service to all their customers and exceptional support to all their staff. Due to recent growth and success they are currently seeking a committed and dedicated candidate to join their team. The Responsibilities Working within the customer service team you will be responsible for assisting both domestic and overseas members. Processing reservations Processing payments Ensuring all documents are completed accurately Assisting in the preparation of newsletters Attending information sessions Assisting members with general enquiries Various other duties as requested Skills Required Customer service or call centre experience Excellent communication skills both written and verbal Fluent in English, Cantonese and Mandarin Exceptional telephone manner The Process Don™t miss this opportunity, to apply click the apply now button and submit your resume. If you have any questions regarding this role please call Linda on 03 9553 4436 with reference number H893223 The Company This leader within the travel and tourism industry specialise in providing high quality service to all their customers and exceptional support to all their staff. Due to recent growth and success they are currently seeking a committed and dedicated candidate to join their team. The Responsibilities Working within the customer service team you will be responsible for assisting both domestic and overseas members. Processing reservations Processing payments Ensuring all documents are completed accurately Assisting in the preparation of newsletters Attending information sessions Assisting members with general enquiries Various other duties as requested Skills Required Customer service or call centre experience Excellent communication skills both written and verbal Fluent in English, Cantonese and Mandarin Exceptional telephone manner The Process Don™t miss this opportunity, to apply click the apply now button and submit your resume. If you have any questions regarding this role please call Linda on 03 9553 4436 with reference number H893223 The Company This leader within the travel and tourism industry specialise in providing high quality service to all their customers and exceptional support to all their staff. Due to recent growth and success they are currently seeking a committed and dedicated candidate to join their team. The Responsibilities Working within the customer service team you will be responsible for assisting both domestic and overseas members. Processing reservations Processing payments Ensuring all documents are completed accurately Assisting in the preparation of newsletters Attending information sessions Assisting members with general enquiries Various other duties as requested Skills Required Customer service or call centre experience Excellent communication skills both written and verbal Fluent in English, Cantonese and Mandarin Exceptional telephone manner The Process Don™t miss this opportunity, to apply click the apply now button and submit your resume. If you have any questions regarding this role please call Linda on 03 9553 4436 with reference number H893223 The Company This leader within the travel and tourism industry specialise in providing high quality service to all their customers and exceptional support to all their staff. Due to recent growth and success they are currently seeking a committed and dedicated candidate to join their team. The Responsibilities Working within the customer service team you will be responsible for assisting both domestic and overseas members. Processing reservations Processing payments Ensuring all documents are completed accurately Assisting in the preparation of newsletters Attending information sessions Assisting members with general enquiries Various other duties as requested Skills Required Customer service or call centre experience Excellent communication skills both written and verbal Fluent in English, Cantonese and Mandarin Exceptional telephone manner The Process Don™t miss this opportunity, to apply click the apply now button and submit your resume. If you have any questions regarding this role please call Linda on 03 9553 4436 with reference number H893223 The Company The Responsibilities Processing reservations Processing payments Ensuring all documents are completed accurately Assisting in the preparation of newsletters Attending information sessions Assisting members with general enquiries Various other duties as requested Skills Required Customer service or call centre experience Customer service call centre Excellent communication skills both written and verbal Fluent in English, Cantonese and Mandarin English, Cantonese and Mandarin Exceptional telephone manner The Process H 893223

    location Richmond, Victoria


  • Customer Service Consultant

    Customer Solutions Start your career in a challenging but rewarding role. Red Energy are proudly 100 owned and operated and are currently recruiting for our Customer Service Team. Our Customer Service Team has a lot of pride in what they do. Our 9 Canstar Blue awards reflects our drive and passion in creating the best experience possible for our customers. Being the first point of contact, our consultants handle a variety of calls from our existing customers. The type of calls vary in difficulty, so having strong problem solving skills, a ˜can do™ attitude and agility is a must . No electricity experience? No problem. With his role we will offer 3 week full time training within a supportive environment. With this role you will be working on a 10 week rotating roster between the hours of 800am - 830pm Monday to Friday, and the occasional Saturday between 900am - 530pm. Why Red Energy? We believe in investing in our people, which means your career and well being is important to us. Not only do we offer ongoing training and support we have countless team engagement initiatives to ensure we love coming into work. Our office is conveniently located in East Richmond and has been fitted with state of the art technology, coffee machines, slides, rooftop area and end of trip facilities. The role Taking inbound calls from existing Red Energy customers Handling bill and account enquiries Discuss available rates and plan Building rapport and delivering a positive customer experience to every call Ensure compliance is met by following scripting Our culture We live and breathe our values of safety, courage, decency, ownership, teamwork and agility. Our culture and working environment gives us great pride. We believe in celebrating the success of our people through our various reward and recognition programs. So, what do you need to succeed? Resilience and agility in an ever changing environment. Motivation, a fast pace and the ability to navigate through multiple platforms simultaneously Fantastic communication skills with the ability to build rapport. Being a customer focused role, you will need at least 12 months of customer service experience. This can come from hospitality, retail or administration and of course call centre. Job Reference RED00100158 Customer Solutions Start your career in a challenging but rewarding role. Red Energy are proudly 100 owned and operated and are currently recruiting for our Customer Service Team. Our Customer Service Team has a lot of pride in what they do. Our 9 Canstar Blue awards reflects our drive and passion in creating the best experience possible for our customers. Being the first point of contact, our consultants handle a variety of calls from our existing customers. The type of calls vary in difficulty, so having strong problem solving skills, a ˜can do™ attitude and agility is a must . No electricity experience? No problem. With his role we will offer 3 week full time training within a supportive environment. With this role you will be working on a 10 week rotating roster between the hours of 800am - 830pm Monday to Friday, and the occasional Saturday between 900am - 530pm. Why Red Energy? We believe in investing in our people, which means your career and well being is important to us. Not only do we offer ongoing training and support we have countless team engagement initiatives to ensure we love coming into work. Our office is conveniently located in East Richmond and has been fitted with state of the art technology, coffee machines, slides, rooftop area and end of trip facilities. The role Taking inbound calls from existing Red Energy customers Handling bill and account enquiries Discuss available rates and plan Building rapport and delivering a positive customer experience to every call Ensure compliance is met by following scripting Our culture We live and breathe our values of safety, courage, decency, ownership, teamwork and agility. Our culture and working environment gives us great pride. We believe in celebrating the success of our people through our various reward and recognition programs. So, what do you need to succeed? Resilience and agility in an ever changing environment. Motivation, a fast pace and the ability to navigate through multiple platforms simultaneously Fantastic communication skills with the ability to build rapport. Being a customer focused role, you will need at least 12 months of customer service experience. This can come from hospitality, retail or administration and of course call centre. Job Reference RED00100158 Customer Solutions Start your career in a challenging but rewarding role. Start your career in a challenging but rewarding role. Red Energy are proudly 100 owned and operated and are currently recruiting for our Customer Service Team. Our Customer Service Team has a lot of pride in what they do. Our 9 Canstar Blue awards reflects our drive and passion in creating the best experience possible for our customers. Being the first point of contact, our consultants handle a variety of calls from our existing customers. The type of calls vary in difficulty, so having strong problem solving skills, a ˜can do™ attitude and agility is a must . No electricity experience? No problem. With his role we will offer 3 week full time training within a supportive environment. With this role you will be working on a 10 week rotating roster between the hours of 800am - 830pm Monday to Friday, and the occasional Saturday between 900am - 530pm. Why Red Energy? Why Red Energy? We believe in investing in our people, which means your career and well being is important to us. Not only do we offer ongoing training and support we have countless team engagement initiatives to ensure we love coming into work. Our office is conveniently located in East Richmond and has been fitted with state of the art technology, coffee machines, slides, rooftop area and end of trip facilities. The role The role Taking inbound calls from existing Red Energy customers Handling bill and account enquiries Discuss available rates and plan Building rapport and delivering a positive customer experience to every call Ensure compliance is met by following scripting Our culture Our culture We live and breathe our values of safety, courage, decency, ownership, teamwork and agility. Our culture and working environment gives us great pride. We believe in celebrating the success of our people through our various reward and recognition programs. So, what do you need to succeed? So, what do you need to succeed? Resilience and agility in an ever changing environment. Motivation, a fast pace and the ability to navigate through multiple platforms simultaneously Fantastic communication skills with the ability to build rapport. Being a customer focused role, you will need at least 12 months of customer service experience. This can come from hospitality, retail or administration and of course call centre.

    location East Melbourne, Victoria


  • Customer Service Officer

    This client, a Local Council based in the Eastern Suburbs requires a suitably qualified Customer Service Officer to start immediately in a temporary capacity on an ongoing basis. Reporting into the Team leader, you will be required to answer incoming calls (between 30-50 calls per day) and assist with queries within an aged care setting. You will work on a roster basis between 3 and 5 days per week, but must have full-time availability. Rostered hours are between 8am and 5.30pm each day. This opportunity will suit someone with flexibility within their week. To be successful, you will demonstrate your strong customer service abilities, excellent communication and interpersonal skills and your high level of empathy and patience. You will also display sound organisational skills along with your ability to prioritise tasks and meet deadlines. Proficiency in MS Office Applications is required. Please call Dale Rawlinson from Programmed Professionals on 03 9271 6304 or apply online in word format only.

    location East Melbourne, Victoria


  • Customer Service Officer

    Develop your career with a trusted and reputable community based bank Work locally but be part of national banking group Range of staff benefits including learning and development programs and discounts on bank products and services About Us Formely Bank of Cyprus Australia, our journey to becoming Delphi Bank began in 2012 when we joined our Bendigo and Adelaide Bank family. At Delphi Bank, not only does our name ˜Delphi™ symbolise a strong connection to our Hellenic roots, it most importantly represents a journey of growth and opportunity. Our customers are at the forefront of everything we do their voice will guide our decisions, actions, and priorities in building channel specific distribution strategies and unique service propositions in the market however they choose to deal with us. We add value in every interaction or touch point. About the opportunity We currently have an opportunity for a Customer Service Officer (CSO) to join our dynamic and successful Victorian team based at our Preston branch. As CSO you are the face of our business and give customers a positive experience every time they contact the bank by providing exceptionally high levels of customer service and building strong relationships. Reporting to the Customer Service Manager you will deliver core banking services and display a keen interest in local community initiatives. Key responsibilities include Identifying customer needs and help them reach their goals by offering the relevant banking solutions Assist the Business Banking Unit amp Customer Service Manager in the execution of the branch business plan and support the customer acquisition and retention strategies Build relationships with new and existing Small Business Customers Assist with the day to day operations within the branch Actively promote the bank products and services in the market and have an involvement in the local community Comply with all Bank policies and procedures at all times About you To be successful in the role you will have A genuine interest in a banking career Previous experience in bankingfinancial services or a retail environment is highly advantageous, but not essential. A strong customer service focus with the ability to develop long term customer relationships Excellent verbal and written communication skills High attention to detail and the ability to prioritise General understanding of the Hellenic culture and community - fluency in the Greek language would be looked upon favourably What we offer Developing our people is vital to our operations. We love to see our people grow and become leaders within our business. The successful candidate will be provided with extensive training and coaching to ensure ongoing success in the role, together with opportunities to continuously develop and progress. As part of a national organisation we can offer exciting opportunities within the broader Bendigo and Adelaide Bank Group Competitive remuneration package A range of staff benefits including discounts on bank products and services, share offers, flexible work options, paid parental leave and purchased leave options, excellent learning and development programs How to apply If you are interested in joining Delphi Bank, a division of the Bendigo and Adelaide Bank Group, apply online with your CV and optional cover letter. Applications close EOB 3rd March 2020 Please note shortlisting and interviews may take place prior to the advertised close date, so dont delay Develop your career with a trusted and reputable community based bank Work locally but be part of national banking group Range of staff benefits including learning and development programs and discounts on bank products and services About Us Formely Bank of Cyprus Australia, our journey to becoming Delphi Bank began in 2012 when we joined our Bendigo and Adelaide Bank family. At Delphi Bank, not only does our name ˜Delphi™ symbolise a strong connection to our Hellenic roots, it most importantly represents a journey of growth and opportunity. Our customers are at the forefront of everything we do their voice will guide our decisions, actions, and priorities in building channel specific distribution strategies and unique service propositions in the market however they choose to deal with us. We add value in every interaction or touch point. About the opportunity We currently have an opportunity for a Customer Service Officer (CSO) to join our dynamic and successful Victorian team based at our Preston branch. As CSO you are the face of our business and give customers a positive experience every time they contact the bank by providing exceptionally high levels of customer service and building strong relationships. Reporting to the Customer Service Manager you will deliver core banking services and display a keen interest in local community initiatives. Key responsibilities include Identifying customer needs and help them reach their goals by offering the relevant banking solutions Assist the Business Banking Unit amp Customer Service Manager in the execution of the branch business plan and support the customer acquisition and retention strategies Build relationships with new and existing Small Business Customers Assist with the day to day operations within the branch Actively promote the bank products and services in the market and have an involvement in the local community Comply with all Bank policies and procedures at all times About you To be successful in the role you will have A genuine interest in a banking career Previous experience in bankingfinancial services or a retail environment is highly advantageous, but not essential. A strong customer service focus with the ability to develop long term customer relationships Excellent verbal and written communication skills High attention to detail and the ability to prioritise General understanding of the Hellenic culture and community - fluency in the Greek language would be looked upon favourably What we offer Developing our people is vital to our operations. We love to see our people grow and become leaders within our business. The successful candidate will be provided with extensive training and coaching to ensure ongoing success in the role, together with opportunities to continuously develop and progress. As part of a national organisation we can offer exciting opportunities within the broader Bendigo and Adelaide Bank Group Competitive remuneration package A range of staff benefits including discounts on bank products and services, share offers, flexible work options, paid parental leave and purchased leave options, excellent learning and development programs How to apply If you are interested in joining Delphi Bank, a division of the Bendigo and Adelaide Bank Group, apply online with your CV and optional cover letter. Applications close EOB 3rd March 2020 Please note shortlisting and interviews may take place prior to the advertised close date, so dont delay Develop your career with a trusted and reputable community based bank Work locally but be part of national banking group Range of staff benefits including learning and development programs and discounts on bank products and services About Us About Us Formely Bank of Cyprus Australia, our journey to becoming Delphi Bank began in 2012 when we joined our Bendigo and Adelaide Bank family. At Delphi Bank, not only does our name ˜Delphi™ symbolise a strong connection to our Hellenic roots, it most importantly represents a journey of growth and opportunity. Our customers are at the forefront of everything we do their voice will guide our decisions, actions, and priorities in building channel specific distribution strategies and unique service propositions in the market however they choose to deal with us. We add value in every interaction or touch point. About the opportunity About the opportunity We currently have an opportunity for a Customer Service Officer (CSO) to join our dynamic and successful Victorian team based at our Preston branch. As CSO you are the face of our business and give customers a positive experience every time they contact the bank by providing exceptionally high levels of customer service and building strong relationships. Reporting to the Customer Service Manager you will deliver core banking services and display a keen interest in local community initiatives. Customer Service Officer (CSO) Preston . CSO Key responsibilities include Identifying customer needs and help them reach their goals by offering the relevant banking solutions Assist the Business Banking Unit amp Customer Service Manager in the execution of the branch business plan and support the customer acquisition and retention strategies Build relationships with new and existing Small Business Customers Assist with the day to day operations within the branch Actively promote the bank products and services in the market and have an involvement in the local community Comply with all Bank policies and procedures at all times About you About you To be successful in the role you will have A genuine interest in a banking career Previous experience in bankingfinancial services or a retail environment is highly advantageous, but not essential. A strong customer service focus with the ability to develop long term customer relationships Excellent verbal and written communication skills High attention to detail and the ability to prioritise General understanding of the Hellenic culture and community - fluency in the Greek language would be looked upon favourably What we offer What we offer Developing our people is vital to our operations. We love to see our people grow and become leaders within our business. The successful candidate will be provided with extensive training and coaching to ensure ongoing success in the role, together with opportunities to continuously develop and progress. As part of a national organisation we can offer exciting opportunities within the broader Bendigo and Adelaide Bank Group Competitive remuneration package A range of staff benefits including discounts on bank products and services, share offers, flexible work options, paid parental leave and purchased leave options, excellent learning and development programs How to apply How to apply If you are interested in joining Delphi Bank, a division of the Bendigo and Adelaide Bank Group, apply online with your CV and optional cover letter. If you are interested in joining Delphi Bank, a division of the Bendigo and Adelaide Bank Group, apply online with your CV and optional cover letter. Applications close EOB 3rd March 2020 Please note shortlisting and interviews may take place prior to the advertised close date, so dont delay Please note shortlisting and interviews may take place prior to the advertised close date, so dont delay

    location East Melbourne, Victoria


  • Customer Service/Scheduler

    Permanent Opportunity working for a established Earth-moving business Full training provided, South East Location Opportunity to work within a supportive, professional team Established over 50 years ago, with a well-regarded name in the Earthmoving Plant Hire Industry in the South East suburbs, We are seeking a Allocator to join the team. Reporting to the Operations Supervisor you will be responsible for providing the highest standard of customer Service, within the Truck Hire team. Key Responsibilities Maintain excellent customer and operator relationships Develop knowledge and understanding of industry Taking Bookings via phone or email correspondence Ensuring all relevant information is inputted correctly and efficiently Fill and confirm all bookings with customers Develop and maintain excellent rapport with owner operators and customers Prioritise work load, urgent orders Recruit and assess new owner operators Liaise with colleagues in regards to any issues or outstanding orders at end of shift Monitor and assist with updated information in regards to site locations and requirements Adhere to company code of conduct at all times Assist with general administration, sales and accounts as required Key RequirementsSkills Experience in a similar role is highly regarded (AllocatingScheduling) Experience working within the truck hire division would be advantageous Available to work on a rotating roster Monday - Friday 6am-6pm, with the occasional OT weekend work Excellent communication skills - conflict resolution experience Ability to liaise with a range of people If you are looking for a challenging and rewarding career, enjoy working within a team of professionals and pride yourself on the highest level of customer service, please click the APPLY button to submit your current CV. For more information on this and other roles contact Emily Brook on 03-8554-2028 or email emily.brookconquestpersonnel.com.au 200012740158191565026087 Permanent Opportunity working for a established Earth-moving business Full training provided, South East Location Opportunity to work within a supportive, professional team Established over 50 years ago, with a well-regarded name in the Earthmoving Plant Hire Industry in the South East suburbs, We are seeking a Allocator to join the team. Reporting to the Operations Supervisor you will be responsible for providing the highest standard of customer Service, within the Truck Hire team. Key Responsibilities Maintain excellent customer and operator relationships Develop knowledge and understanding of industry Taking Bookings via phone or email correspondence Ensuring all relevant information is inputted correctly and efficiently Fill and confirm all bookings with customers Develop and maintain excellent rapport with owner operators and customers Prioritise work load, urgent orders Recruit and assess new owner operators Liaise with colleagues in regards to any issues or outstanding orders at end of shift Monitor and assist with updated information in regards to site locations and requirements Adhere to company code of conduct at all times Assist with general administration, sales and accounts as required Key RequirementsSkills Experience in a similar role is highly regarded (AllocatingScheduling) Experience working within the truck hire division would be advantageous Available to work on a rotating roster Monday - Friday 6am-6pm, with the occasional OT weekend work Excellent communication skills - conflict resolution experience Ability to liaise with a range of people If you are looking for a challenging and rewarding career, enjoy working within a team of professionals and pride yourself on the highest level of customer service, please click the APPLY button to submit your current CV. For more information on this and other roles contact Emily Brook on 03-8554-2028 or email emily.brookconquestpersonnel.com.au 200012740158191565026087 Permanent Opportunity working for a established Earth-moving business Full training provided, South East Location Opportunity to work within a supportive, professional team Established over 50 years ago, with a well-regarded name in the Earthmoving Plant Hire Industry in the South East suburbs, We are seeking a Allocator to join the team. Reporting to the Operations Supervisor you will be responsible for providing the highest standard of customer Service, within the Truck Hire team. Key Responsibilities Key Responsibilities Maintain excellent customer and operator relationships Develop knowledge and understanding of industry Taking Bookings via phone or email correspondence Ensuring all relevant information is inputted correctly and efficiently Fill and confirm all bookings with customers Develop and maintain excellent rapport with owner operators and customers Prioritise work load, urgent orders Recruit and assess new owner operators Liaise with colleagues in regards to any issues or outstanding orders at end of shift Monitor and assist with updated information in regards to site locations and requirements Adhere to company code of conduct at all times Assist with general administration, sales and accounts as required Key RequirementsSkills Key RequirementsSkills Experience in a similar role is highly regarded (AllocatingScheduling) Experience working within the truck hire division would be advantageous Available to work on a rotating roster Monday - Friday 6am-6pm, with the occasional OT weekend work Excellent communication skills - conflict resolution experience Ability to liaise with a range of people If you are looking for a challenging and rewarding career, enjoy working within a team of professionals and pride yourself on the highest level of customer service, please click the APPLY button to submit your current CV. For more information on this and other roles contact Emily Brook on 03-8554-2028 or email emily.brookconquestpersonnel.com.au

    location East Melbourne, Victoria


  • Customer Service Representative

    Attractive Hourly Rate Temporary Role With A View To Permanency Opportunity To Work With National Retailers The Company Our client is a renowned national homewares supplier with a number of nationally recognised brands. They have a strong focus on collobrative work culture and investing in their staff. Due to internal promotion an opportunity has arisen to join their Internal sales and operation team. The Role Working as a direct contact point for internal sales with one of the companies key clients. Responding to customer enquiries with detailed information on all the companies products and services. Providing technical support to retailers and internal stakeholders to their staff and customers Liase with suppliers for pricing and product information Provide effective estimates and expected delivery information to all stakeholders. Handle the ordering process, including chasing outstanding orders and maintenance of ordering system. Your Background 2 years experience in customer service role Experience working with a national retailer is deseriable Very strong communication skills Ability to work efficiently with a committment to accuracy. Excellent time management skills and the ability to work under pressure. Strong team player who likes to take a collabrative approach. Whats on Offer? Based in Melbournes South Eastern Suburbs this exciting role has the potential to become permanent with one of Australias leading homewares providers. Excellent renummeration available for the right candidate. If you would like to discuss this opportunity further please contact Alex Mills on 0413 294 688. Attractive Hourly Rate Temporary Role With A View To Permanency Opportunity To Work With National Retailers The Company Our client is a renowned national homewares supplier with a number of nationally recognised brands. They have a strong focus on collobrative work culture and investing in their staff. Due to internal promotion an opportunity has arisen to join their Internal sales and operation team. The Role Working as a direct contact point for internal sales with one of the companies key clients. Responding to customer enquiries with detailed information on all the companies products and services. Providing technical support to retailers and internal stakeholders to their staff and customers Liase with suppliers for pricing and product information Provide effective estimates and expected delivery information to all stakeholders. Handle the ordering process, including chasing outstanding orders and maintenance of ordering system. Your Background 2 years experience in customer service role Experience working with a national retailer is deseriable Very strong communication skills Ability to work efficiently with a committment to accuracy. Excellent time management skills and the ability to work under pressure. Strong team player who likes to take a collabrative approach. Whats on Offer? Based in Melbournes South Eastern Suburbs this exciting role has the potential to become permanent with one of Australias leading homewares providers. Excellent renummeration available for the right candidate. If you would like to discuss this opportunity further please contact Alex Mills on 0413 294 688. Attractive Hourly Rate Temporary Role With A View To Permanency Opportunity To Work With National Retailers The Company The Role Working as a direct contact point for internal sales with one of the companies key clients. Responding to customer enquiries with detailed information on all the companies products and services. Providing technical support to retailers and internal stakeholders to their staff and customers Liase with suppliers for pricing and product information Provide effective estimates and expected delivery information to all stakeholders. Handle the ordering process, including chasing outstanding orders and maintenance of ordering system. Your Background 2 years experience in customer service role Experience working with a national retailer is deseriable Very strong communication skills Ability to work efficiently with a committment to accuracy. Excellent time management skills and the ability to work under pressure. Strong team player who likes to take a collabrative approach. Whats on Offer?

    location East Melbourne, Victoria


  • Customer Service Representative

    Immediate Start Numerous positions available Global organisation Recognised by an extensive, reputable history and broad product range, this high performing organisation requires a Customer Service Officer to join their team on a temporary basis. Reporting directly to the Customer Service Manager, the primary function of the Customer Service Officer is to respond to customer calls requesting technical support for specific products. Support is provided both verbally over the phone and via email. Responsibilities will include but not limited to Inbound and outbound communication regarding product repairs Providing technical support via phone and emails Building strong relationships with customers Documenting enquiries into the system Ensuring the data base information is kept up to date About the candidate Experience in a similar phone based customer service technical support role Strong customer service mind-set Excellent written and verbal communication skills Demonstrated problem solving abilities If above sounds like you please APPLY NOW To apply online please click on the appropriate link below and send your resume in WORD format. Alternatively, for a confidential discussion please contact Alicia Dertilis on 03 9535 2111. Please visit www.veritasrecruitment.com.au to view more jobs. 19938158188888407755 Immediate Start Numerous positions available Global organisation Recognised by an extensive, reputable history and broad product range, this high performing organisation requires a Customer Service Officer to join their team on a temporary basis. Reporting directly to the Customer Service Manager, the primary function of the Customer Service Officer is to respond to customer calls requesting technical support for specific products. Support is provided both verbally over the phone and via email. Responsibilities will include but not limited to Inbound and outbound communication regarding product repairs Providing technical support via phone and emails Building strong relationships with customers Documenting enquiries into the system Ensuring the data base information is kept up to date About the candidate Experience in a similar phone based customer service technical support role Strong customer service mind-set Excellent written and verbal communication skills Demonstrated problem solving abilities If above sounds like you please APPLY NOW To apply online please click on the appropriate link below and send your resume in WORD format. Alternatively, for a confidential discussion please contact Alicia Dertilis on 03 9535 2111. Please visit www.veritasrecruitment.com.au to view more jobs. 19938158188888407755 Immediate Start Numerous positions available Global organisation Recognised by an extensive, reputable history and broad product range, this high performing organisation requires a Customer Service Officer to join their team on a temporary basis. Reporting directly to the Customer Service Manager, the primary function of the Customer Service Officer is to respond to customer calls requesting technical support for specific products. Support is provided both verbally over the phone and via email. Responsibilities will include but not limited to Responsibilities will include but not limited to Inbound and outbound communication regarding product repairs Providing technical support via phone and emails Building strong relationships with customers Documenting enquiries into the system Ensuring the data base information is kept up to date About the candidate About the candidate Experience in a similar phone based customer service technical support role Strong customer service mind-set Excellent written and verbal communication skills Demonstrated problem solving abilities If above sounds like you please APPLY NOW If above sounds like you please APPLY NOW To apply online please click on the appropriate link below and send your resume in WORD format. Alternatively, for a confidential discussion please contact Alicia Dertilis on 03 9535 2111. Please visit www.veritasrecruitment.com.au to view more jobs.

    location East Melbourne, Victoria


  • Customer Service Representative (Casual)

    Job No 876073 Work Type Casual Location Melbourne At BP we are passionate about great service. We are seeking candidates who share this passion, and who are energised to deliver a great experience to every customer. Whether your purpose is to make a customer™s day better, or to deliver an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to share that we are seeking an experienced Customer Service Representative available in our BP Eltham store in VIC. This is a casual role to fill a variety of shifts The BP Eltham team are passionate about delivering a œwow moment for every single customer, and we need candidates who can share and deliver this passion to each and every customer. Ideally, the successful candidates will be able to demonstrate their previous hospitality, barista or customer service experience along with their drive to deliver an awesome customer experience to every single customer, every single visit. Working with BP you will be provided with the opportunity to develop your career in retail along with 10 discount on store items, opportunity to work additional hours, in-store competitions, and continuous coaching and training to develop your career with BP Retail. Please search and select Eltham as a store preference in the online application, to be considered for this store. BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. Application close 24 Feb 2020 AUS Eastern Daylight Time Job No 876073 Work Type Casual Location Melbourne At BP we are passionate about great service. We are seeking candidates who share this passion, and who are energised to deliver a great experience to every customer. Whether your purpose is to make a customer™s day better, or to deliver an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to share that we are seeking an experienced Customer Service Representative available in our BP Eltham store in VIC. This is a casual role to fill a variety of shifts The BP Eltham team are passionate about delivering a œwow moment for every single customer, and we need candidates who can share and deliver this passion to each and every customer. Ideally, the successful candidates will be able to demonstrate their previous hospitality, barista or customer service experience along with their drive to deliver an awesome customer experience to every single customer, every single visit. Working with BP you will be provided with the opportunity to develop your career in retail along with 10 discount on store items, opportunity to work additional hours, in-store competitions, and continuous coaching and training to develop your career with BP Retail. Please search and select Eltham as a store preference in the online application, to be considered for this store. BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. Application close 24 Feb 2020 AUS Eastern Daylight Time Job No 876073 Work Type Casual Location Melbourne At BP we are passionate about great service. We are seeking candidates who share this passion, and who are energised to deliver a great experience to every customer. Whether your purpose is to make a customer™s day better, or to deliver an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to share that we are seeking an experienced Customer Service Representative available in our BP Eltham store in VIC. This is a casual role to fill a variety of shifts The BP Eltham team are passionate about delivering a œwow moment for every single customer, and we need candidates who can share and deliver this passion to each and every customer. Ideally, the successful candidates will be able to demonstrate their previous hospitality, barista or customer service experience along with their drive to deliver an awesome customer experience to every single customer, every single visit. Working with BP you will be provided with the opportunity to develop your career in retail along with 10 discount on store items, opportunity to work additional hours, in-store competitions, and continuous coaching and training to develop your career with BP Retail. Please search and select Eltham as a store preference in the online application, to be considered for this store. BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. Application close 24 Feb 2020 AUS Eastern Daylight Time Job No 876073 Work Type Casual Location Melbourne At BP we are passionate about great service. We are seeking candidates who share this passion, and who are energised to deliver a great experience to every customer. Whether your purpose is to make a customer™s day better, or to deliver an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to share that we are seeking an experienced Customer Service Representative available in our BP Eltham store in VIC. This is a casual role to fill a variety of shifts The BP Eltham team are passionate about delivering a œwow moment for every single customer, and we need candidates who can share and deliver this passion to each and every customer. Ideally, the successful candidates will be able to demonstrate their previous hospitality, barista or customer service experience along with their drive to deliver an awesome customer experience to every single customer, every single visit. Working with BP you will be provided with the opportunity to develop your career in retail along with 10 discount on store items, opportunity to work additional hours, in-store competitions, and continuous coaching and training to develop your career with BP Retail. Please search and select Eltham as a store preference in the online application, to be considered for this store. BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. Application close 24 Feb 2020 AUS Eastern Daylight Time Job No 876073 Work Type Casual Location Melbourne Job No Work Type Location At BP we are passionate about great service. We are seeking candidates who share this passion, and who are energised to deliver a great experience to every customer. Whether your purpose is to make a customer™s day better, or to deliver an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to share that we are seeking an experienced Customer Service Representative available in our BP Eltham store in VIC. This is a casual role to fill a variety of shifts The BP Eltham team are passionate about delivering a œwow moment for every single customer, and we need candidates who can share and deliver this passion to each and every customer. Ideally, the successful candidates will be able to demonstrate their previous hospitality, barista or customer service experience along with their drive to deliver an awesome customer experience to every single customer, every single visit. Working with BP you will be provided with the opportunity to develop your career in retail along with 10 discount on store items, opportunity to work additional hours, in-store competitions, and continuous coaching and training to develop your career with BP Retail. Please search and select Eltham as a store preference in the online application, to be considered for this store. BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. At BP we are passionate about great service. We are seeking candidates who share this passion, and who are energised to deliver a great experience to every customer. Whether your purpose is to make a customer™s day better, or to deliver an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to share that we are seeking an experienced Customer Service Representative available in our BP Eltham store in VIC. This is a casual role to fill a variety of shifts BP Eltham store in VIC The BP Eltham team are passionate about delivering a œwow moment for every single customer, and we need candidates who can share and deliver this passion to each and every customer. BP Eltham Ideally, the successful candidates will be able to demonstrate their previous hospitality, barista or customer service experience along with their drive to deliver an awesome customer experience to every single customer, every single visit. Working with BP you will be provided with the opportunity to develop your career in retail along with 10 discount on store items, opportunity to work additional hours, in-store competitions, and continuous coaching and training to develop your career with BP Retail. Please search and select Eltham as a store preference in the online application, to be considered for this store. Eltham BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. Application close 24 Feb 2020 AUS Eastern Daylight Time Application close

    location East Melbourne, Victoria


  • Customer Service Representative

    Are you up for an adventure which guarantees to drive and push you to your limits? Are you ready to challenge everything and use analytics to drive your decisions? Do you want to be part of Australia™s e-commerce future? The Roles The service we provide to our customers is the most important part of our business, and our customer service team is committed to making every customer experience a positive one. This team are our direct eyes and ears to our customers, and the feedback that they receive from them help us to constantly improve the Kogan.com customer experience. Providing one-on-one support via email and phone, the Sales and Support Customer Service Representative roles will have you working to deliver the best support to our customers. Amongst a variety of tasks - and we mean, multi-tasking must be in your nature You will be responsible for Answering enquiries from our customers regarding the complete range of products on our website and offering appropriate advice, product and service information Liaising with our freight carriers to ensure the prompt delivery of all orders placed via the website and Handle customer queries regarding orders and accounts These roles require outstanding communication skills, so your spelling and grammar will be exceptional and you will have a clear, articulate speaking voice. Plus, youll understand the importance of providing empathy to, and being patient with our customers. What™s on offer Our culture is a high-performance one and we are on a mission to make our products and services more affordable and accessible. Our work is very rewarding. We can guarantee you™ll be challenged and at times, pushed out of your comfort zone, disrupting the status quo and learning as a consequence You™ll be working on things that are new and exciting with a bunch of talented fellow team members. We work hard, play hard and we are big fans of keeping active including getting involved in various team and fitness activities. We have onsite yoga classes, table tennis competitions (which we take very seriously), FIFA championships, a breakout area with arcade games and many other ways to test your prowess On top of that, you will have access to the latest gadgets, tech and products alongside other benefits offered within the company as well as by our external partners. Think you have what it takes to be part of Team Kogan.com? Express your interest in this opportunity by uploading your CV and along with it a cover letter that describes your previous experience, what you are passionate about and how you think you can help grow the Kogan business. Applications that show a deep knowledge of the Kogan.com business and how we operate will be looked upon more favourably. Heads up Kogan.com is a fast-paced business - our vacancy close dates are subject to change. We will assess applications as they are received, so dont wait to apply All new Kogan.com team members are required to undergo a National Police Record check and must have full-time Australian working rights on an ongoing basis. Are you up for an adventure which guarantees to drive and push you to your limits? Are you ready to challenge everything and use analytics to drive your decisions? Do you want to be part of Australia™s e-commerce future? Answering enquiries from our customers regarding the complete range of products on our website and offering appropriate advice, product and service information Liaising with our freight carriers to ensure the prompt delivery of all orders placed via the website and Handle customer queries regarding orders and accounts What™s on offer Kogan.com is a fast-paced business - our vacancy close dates are subject to change. We will assess applications as they are received, so dont wait to apply All new Kogan.com team members are required to undergo a National Police Record check and must have full-time Australian working rights on an ongoing basis.

    location Melbourne, Victoria


  • Customer Service Consultant March 2020

    Join us and provide exceptional customer service to our 1.3 million members 30th March start date Seeking passionate full time customer service individuals for permanent opportunities Are you passionate about providing exceptional customer service and resolving queries for members? Is your current place of work really trying to maximise your skills and experience? About us At Hostplus, we passionately provide our 1.3 million members with the best possible service constantly looking for new ways to deliver better value while helping them get the most out of their super. We are inspired to help our members achieve greater security for their future and ensure they retire with dignity The role Due to our continued growth and success as an industry superfund we are seeking a team of experienced customercontact centre individuals who are driven to represent Hostplus. Our next intake will start on the 30th March. Be the first point of contact with members, employers and third-party queries in relation to superannuation and insurance You will be provided with a dedicated training program and education relating to superannuation Assist our members to maximise their benefits and experience with our fund Educate and provide solutions on all aspects of Hostplus products and services Work full time rotating shifts between 8am -8.00pm in our contact centre You will have The ability to commit to our 8 week training induction that starts on the 30th March 2020 An empathetic mindset to œwalk a mile in our members shoes dealing with sensitive issues Active listening skills and ability to communicate complex issues with a smile Ability to work independently and share success as part of a team Commitment to a rotating roster between Monday and Friday Excellent problem-solving abilities and a solution mindset Why work at Hostplus Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future. Some great benefits we offer Monday to Friday rotating roster - No weekend work 15 superannuation Monthly reward and recognition and social activities Assistance to complete RG 146 qualifications as part of your employee journey conditions apply If this is the role youre seeking, please complete our online application and resume to be considered. If you have never worked within a contact centre before and you are curious to find out more please feel free to contact us cscrecruitmenthostplus.com.au and we can provide some further information and guidance on the opportunity. If you are unable to start on the 30th March 2020 we will be unable to accept your application. As an Equal Opportunity Employer, we strongly encourage applications from people of all backgrounds. To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note, we require successful candidates to undertake a national police and bankruptcy check. Join us and provide exceptional customer service to our 1.3 million members 30th March start date Seeking passionate full time customer service individuals for permanent opportunities Are you passionate about providing exceptional customer service and resolving queries for members? Is your current place of work really trying to maximise your skills and experience? About us At Hostplus, we passionately provide our 1.3 million members with the best possible service constantly looking for new ways to deliver better value while helping them get the most out of their super. We are inspired to help our members achieve greater security for their future and ensure they retire with dignity The role Due to our continued growth and success as an industry superfund we are seeking a team of experienced customercontact centre individuals who are driven to represent Hostplus. Our next intake will start on the 30th March. Be the first point of contact with members, employers and third-party queries in relation to superannuation and insurance You will be provided with a dedicated training program and education relating to superannuation Assist our members to maximise their benefits and experience with our fund Educate and provide solutions on all aspects of Hostplus products and services Work full time rotating shifts between 8am -8.00pm in our contact centre You will have The ability to commit to our 8 week training induction that starts on the 30th March 2020 An empathetic mindset to œwalk a mile in our members shoes dealing with sensitive issues Active listening skills and ability to communicate complex issues with a smile Ability to work independently and share success as part of a team Commitment to a rotating roster between Monday and Friday Excellent problem-solving abilities and a solution mindset Why work at Hostplus Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future. Some great benefits we offer Monday to Friday rotating roster - No weekend work 15 superannuation Monthly reward and recognition and social activities Assistance to complete RG 146 qualifications as part of your employee journey conditions apply If this is the role youre seeking, please complete our online application and resume to be considered. If you have never worked within a contact centre before and you are curious to find out more please feel free to contact us cscrecruitmenthostplus.com.au and we can provide some further information and guidance on the opportunity. If you are unable to start on the 30th March 2020 we will be unable to accept your application. As an Equal Opportunity Employer, we strongly encourage applications from people of all backgrounds. To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note, we require successful candidates to undertake a national police and bankruptcy check. Join us and provide exceptional customer service to our 1.3 million members Join us and provide exceptional customer service to our 1.3 million members 30th March start date 30 th March start date Seeking passionate full time customer service individuals for permanent opportunities Seeking passionate full time customer service individuals for permanent opportunities Are you passionate about providing exceptional customer service and resolving queries for members? Is your current place of work really trying to maximise your skills and experience? Are you passionate about providing exceptional customer service and resolving queries for members? Is your current place of work really trying to maximise your skills and experience? About us About us At Hostplus, we passionately provide our 1.3 million members with the best possible service constantly looking for new ways to deliver better value while helping them get the most out of their super. We are inspired to help our members achieve greater security for their future and ensure they retire with dignity The role The role Due to our continued growth and success as an industry superfund we are seeking a team of experienced customercontact centre individuals who are driven to represent Hostplus. Our next intake will start on the 30th March. Be the first point of contact with members, employers and third-party queries in relation to superannuation and insurance You will be provided with a dedicated training program and education relating to superannuation Assist our members to maximise their benefits and experience with our fund Educate and provide solutions on all aspects of Hostplus products and services Work full time rotating shifts between 8am -8.00pm in our contact centre You will have You will have The ability to commit to our 8 week training induction that starts on the 30th March 2020 An empathetic mindset to œwalk a mile in our members shoes dealing with sensitive issues Active listening skills and ability to communicate complex issues with a smile Ability to work independently and share success as part of a team Commitment to a rotating roster between Monday and Friday Excellent problem-solving abilities and a solution mindset Why work at Hostplus Why work at Hostplus Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future. Some great benefits we offer Monday to Friday rotating roster - No weekend work - No weekend work 15 superannuation Monthly reward and recognition and social activities Assistance to complete RG 146 qualifications as part of your employee journey conditions apply If this is the role youre seeking, please complete our online application and resume to be considered. If you have never worked within a contact centre before and you are curious to find out more please feel free to contact us cscrecruitmenthostplus.com.au and we can provide some further information and guidance on the opportunity. If you are unable to start on the 30th March 2020 we will be unable to accept your application. As an Equal Opportunity Employer, we strongly encourage applications from people of all backgrounds. To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. Please note, we require successful candidates to undertake a national police and bankruptcy check.

    location Melbourne, Victoria


  • Client Services Consultant

    A leading Australian company within the financial space Fast-growing trading company with exceptional customer service About Our Client Our client is leading Australian trading platform, where you can trade over 250 different products under one account. They have a dedicated customer service team in place to provide the best possible experience to their clients. Job Description Handle inbound and outbound calls in a professional and helpful manner Respond to emails in a timely and professional manner Completion and quality control of administration duties, ensuring service levels are met Develop an intimate knowledge of the companys products and services through excellent training sessions provided Provide a high level of service to internal stakeholders and other external parties The Successful Applicant Excellent communication skills - written and verbal Naturally customer focused Strong organisational skills Problem solving and analysis skills Experience within the finance industry is desirable Strong attention to detail Ability to work well within a team Whats on Offer - Melbourne CBD location - close to public transport Attractive salary package Excellent career progression opportunity in a growing business A leading Australian company within the financial space Fast-growing trading company with exceptional customer service About Our Client Our client is leading Australian trading platform, where you can trade over 250 different products under one account. They have a dedicated customer service team in place to provide the best possible experience to their clients. Job Description Handle inbound and outbound calls in a professional and helpful manner Respond to emails in a timely and professional manner Completion and quality control of administration duties, ensuring service levels are met Develop an intimate knowledge of the companys products and services through excellent training sessions provided Provide a high level of service to internal stakeholders and other external parties The Successful Applicant Excellent communication skills - written and verbal Naturally customer focused Strong organisational skills Problem solving and analysis skills Experience within the finance industry is desirable Strong attention to detail Ability to work well within a team Whats on Offer - Melbourne CBD location - close to public transport Attractive salary package Excellent career progression opportunity in a growing business A leading Australian company within the financial space Fast-growing trading company with exceptional customer service A leading Australian company within the financial space Fast-growing trading company with exceptional customer service A leading Australian company within the financial space A leading Australian company within the financial space Fast-growing trading company with exceptional customer service Fast-growing trading company with exceptional customer service About Our Client Our client is leading Australian trading platform, where you can trade over 250 different products under one account. They have a dedicated customer service team in place to provide the best possible experience to their clients. About Our Client About Our Client Our client is leading Australian trading platform, where you can trade over 250 different products under one account. They have a dedicated customer service team in place to provide the best possible experience to their clients. Our client is leading Australian trading platform, where you can trade over 250 different products under one account. They have a dedicated customer service team in place to provide the best possible experience to their clients. Our client is leading Australian trading platform, where you can trade over 250 different products under one account. They have a dedicated customer service team in place to provide the best possible experience to their clients. Our client is leading Australian trading platform, where you can trade over 250 different products under one account. They have a dedicated customer service team in place to provide the best possible experience to their clients. Our client is leading Australian trading platform, where you can trade over 250 different products under one account. They have a dedicated customer service team in place to provide the best possible experience to their clients. Job Description Handle inbound and outbound calls in a professional and helpful manner Respond to emails in a timely and professional manner Completion and quality control of administration duties, ensuring service levels are met Develop an intimate knowledge of the companys products and services through excellent training sessions provided Provide a high level of service to internal stakeholders and other external parties Job Description Job Description Handle inbound and outbound calls in a professional and helpful manner Respond to emails in a timely and professional manner Completion and quality control of administration duties, ensuring service levels are met Develop an intimate knowledge of the companys products and services through excellent training sessions provided Provide a high level of service to internal stakeholders and other external parties Handle inbound and outbound calls in a professional and helpful manner Respond to emails in a timely and professional manner Completion and quality control of administration duties, ensuring service levels are met Develop an intimate knowledge of the companys products and services through excellent training sessions provided Provide a high level of service to internal stakeholders and other external parties Handle inbound and outbound calls in a professional and helpful manner Respond to emails in a timely and professional manner Completion and quality control of administration duties, ensuring service levels are met Develop an intimate knowledge of the companys products and services through excellent training sessions provided Provide a high level of service to internal stakeholders and other external parties Handle inbound and outbound calls in a professional and helpful manner Respond to emails in a timely and professional manner Completion and quality control of administration duties, ensuring service levels are met Develop an intimate knowledge of the companys products and services through excellent training sessions provided Provide a high level of service to internal stakeholders and other external parties Handle inbound and outbound calls in a professional and helpful manner Respond to emails in a timely and professional manner Completion and quality control of administration duties, ensuring service levels are met Develop an intimate knowledge of the companys products and services through excellent training sessions provided Provide a high level of service to internal stakeholders and other external parties The Successful Applicant Excellent communication skills - written and verbal Naturally customer focused Strong organisational skills Problem solving and analysis skills Experience within the finance industry is desirable Strong attention to detail Ability to work well within a team The Successful Applicant The Successful Applicant Excellent communication skills - written and verbal Naturally customer focused Strong organisational skills Problem solving and analysis skills Experience within the finance industry is desirable Strong attention to detail Ability to work well within a team Excellent communication skills - written and verbal Naturally customer focused Strong organisational skills Problem solving and analysis skills Experience within the finance industry is desirable Strong attention to detail Ability to work well within a team Excellent communication skills - written and verbal Naturally customer focused Strong organisational skills Problem solving and analysis skills Experience within the finance industry is desirable Strong attention to detail Ability to work well within a team Excellent communication skills - written and verbal Naturally customer focused Strong organisational skills Problem solving and analysis skills Experience within the finance industry is desirable Strong attention to detail Ability to work well within a team Excellent communication skills - written and verbal Naturally customer focused Strong organisational skills Problem solving and analysis skills Experience within the finance industry is desirable Strong attention to detail Ability to work well within a team Whats on Offer - Melbourne CBD location - close to public transport Attractive salary package Excellent career progression opportunity in a growing business Whats on Offer Whats on Offer - Melbourne CBD location - close to public transport Attractive salary package Excellent career progression opportunity in a growing business - Melbourne CBD location - close to public transport Attractive salary package Excellent career progression opportunity in a growing business - Melbourne CBD location - close to public transport Attractive salary package Excellent career progression opportunity in a growing business - Melbourne CBD location - close to public transport Attractive salary package Excellent career progression opportunity in a growing business - Melbourne CBD location - close to public transport Attractive salary package Excellent career progression opportunity in a growing business

    location Melbourne, Victoria


  • Customer Service Representative - Chadstone Branch

    Some career choices have more impact than others. We™re looking for progressive minds who are driven and forward-thinking, who are open to different ideas and cultures, who can connect with customers and colleagues and who™ll work with courageous integrity every day. As an HSBC employee in Australia, you™ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services and wellness programmes including discounted gym memberships. Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels. This role is a full time permanent role for an ambitious individual to join the team as a Customer Service Representative at our Chadstone branch. Responsibilities Accepting and processing deposits, payments and other transactions. Answering enquiries whilst maintaining the highest standard of customer service. Identifying cross-selling opportunities to meet established sales referral and promotional targets. Controlling cash and negotiable items in adherence to branch cash control and security requirements. Qualifications Requirements The Higher School Certificate or equivalent certificationeducation. A minimum of 6 months customer service experience within a Financial Services or Retail environment. Previous cash handling experience. Strong communication skills and the ability to work effectively in a team environment. A passion for delivering first-class customer service to a diverse client base. High attention to detail and a proven ability to prioritise workloads. Learn more about careers - www.hsbc.com.aucareers HSBC is committed to building a culture where all employees are valued and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Some career choices have more impact than others. We™re looking for progressive minds who are driven and forward-thinking, who are open to different ideas and cultures, who can connect with customers and colleagues and who™ll work with courageous integrity every day. As an HSBC employee in Australia, you™ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services and wellness programmes including discounted gym memberships. Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels. This role is a full time permanent role for an ambitious individual to join the team as a Customer Service Representative at our Chadstone branch. Responsibilities Accepting and processing deposits, payments and other transactions. Answering enquiries whilst maintaining the highest standard of customer service. Identifying cross-selling opportunities to meet established sales referral and promotional targets. Controlling cash and negotiable items in adherence to branch cash control and security requirements. Qualifications Requirements The Higher School Certificate or equivalent certificationeducation. A minimum of 6 months customer service experience within a Financial Services or Retail environment. Previous cash handling experience. Strong communication skills and the ability to work effectively in a team environment. A passion for delivering first-class customer service to a diverse client base. High attention to detail and a proven ability to prioritise workloads. Learn more about careers - www.hsbc.com.aucareers HSBC is committed to building a culture where all employees are valued and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Some career choices have more impact than others. We™re looking for progressive minds who are driven and forward-thinking, who are open to different ideas and cultures, who can connect with customers and colleagues and who™ll work with courageous integrity every day. As an HSBC employee in Australia, you™ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services and wellness programmes including discounted gym memberships. Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels. This role is a full time permanent role for an ambitious individual to join the team as a Customer Service Representative at our Chadstone branch. Responsibilities Accepting and processing deposits, payments and other transactions. Answering enquiries whilst maintaining the highest standard of customer service. Identifying cross-selling opportunities to meet established sales referral and promotional targets. Controlling cash and negotiable items in adherence to branch cash control and security requirements. Some career choices have more impact than others. We™re looking for progressive minds who are driven and forward-thinking, who are open to different ideas and cultures, who can connect with customers and colleagues and who™ll work with courageous integrity every day. As an HSBC employee in Australia, you™ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services and wellness programmes including discounted gym memberships. Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels. This role is a full time permanent role for an ambitious individual to join the team as a Customer Service Representative at our Chadstone branch. Responsibilities Accepting and processing deposits, payments and other transactions. Answering enquiries whilst maintaining the highest standard of customer service. Identifying cross-selling opportunities to meet established sales referral and promotional targets. Controlling cash and negotiable items in adherence to branch cash control and security requirements. Answering enquiries whilst maintaining the highest standard of customer service. Identifying cross-selling opportunities to meet established sales referral and promotional targets. Controlling cash and negotiable items in adherence to branch cash control and security requirements. Qualifications Requirements The Higher School Certificate or equivalent certificationeducation. A minimum of 6 months customer service experience within a Financial Services or Retail environment. Previous cash handling experience. Strong communication skills and the ability to work effectively in a team environment. A passion for delivering first-class customer service to a diverse client base. High attention to detail and a proven ability to prioritise workloads. Learn more about careers - www.hsbc.com.aucareers HSBC is committed to building a culture where all employees are valued and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Qualifications Qualifications Requirements The Higher School Certificate or equivalent certificationeducation. A minimum of 6 months customer service experience within a Financial Services or Retail environment. Previous cash handling experience. Strong communication skills and the ability to work effectively in a team environment. A passion for delivering first-class customer service to a diverse client base. High attention to detail and a proven ability to prioritise workloads. A minimum of 6 months customer service experience within a Financial Services or Retail environment. Previous cash handling experience. Strong communication skills and the ability to work effectively in a team environment. A passion for delivering first-class customer service to a diverse client base. High attention to detail and a proven ability to prioritise workloads. Learn more about careers - www.hsbc.com.aucareers HSBC is committed to building a culture where all employees are valued and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited.

    location Dandenong, Victoria


  • Customer Service Representative

    ASX Listed Agribusiness Melbourne CBD Based Opportunity for Agricultural Graduates andor Experienced Customer ServiceCall Centre professionals Whats on offer? This is an exciting opportunity for a Customer Service Representative to join Ridley Corporation Limited and work within our busy Customer Service Team. In return, we offer an exciting opportunity for someone who wants to develop their career further with a true market leader in Agribusiness. Ridley is an Equal Opportunity Employer who also offers a competitive package with a range of employee benefits. Who we are? Ridley is Australias leading producer of high quality, high performance animal nutrition solutions. We provide a critical service for both the majority of livestock food producers in the beef, dairy, poultry, pig, sheep and aquaculture industries, equine and canines in the recreational sector. The Role Working closely with the Customer Service Team Leader, the successful applicant will be task-orientated and have demonstrated abilities to handle high volume daily order entry, manage inbound calls, focus on managing a regional portfolio and achieving KPIs. Building relationships with internal and external stakeholders such as our Sales Managers, in-house Technical experts and Customers will be crucial in delivering superior results to the business. You will have An Agricultural Science degree (advantageous) or a demonstrated passion for agribusiness Previous customer service experience (ideally within a contact centre environment) Sound computer skills in MS Office combined with the ability to learn in-house systems Results-driven and desire to contribute to Ridleys success Passionate about delivering quality work coupled with a great customer service ethic Excellent organizational ability and multi-tasking and advanced time management skills Excellent written and verbal communication skills Certificate IIIIV in Customer Contact or equivalent would be highly regarded Experience in either grain, food, pet care and manufacturing industries is desirable If this is you, please click apply now and provide both your resume and cover letter. Shortlisted candidates will be required to undertake online psychometric testing and a comprehensive pre-employment medical (including drug and alcohol testing). Open to new applicants only with unrestricted work rights in Australia. Applications close 4 March 2020 ASX Listed Agribusiness Melbourne CBD Based Opportunity for Agricultural Graduates andor Experienced Customer ServiceCall Centre professionals Whats on offer? This is an exciting opportunity for a Customer Service Representative to join Ridley Corporation Limited and work within our busy Customer Service Team. In return, we offer an exciting opportunity for someone who wants to develop their career further with a true market leader in Agribusiness. Ridley is an Equal Opportunity Employer who also offers a competitive package with a range of employee benefits. Who we are? Ridley is Australias leading producer of high quality, high performance animal nutrition solutions. We provide a critical service for both the majority of livestock food producers in the beef, dairy, poultry, pig, sheep and aquaculture industries, equine and canines in the recreational sector. The Role Working closely with the Customer Service Team Leader, the successful applicant will be task-orientated and have demonstrated abilities to handle high volume daily order entry, manage inbound calls, focus on managing a regional portfolio and achieving KPIs. Building relationships with internal and external stakeholders such as our Sales Managers, in-house Technical experts and Customers will be crucial in delivering superior results to the business. You will have An Agricultural Science degree (advantageous) or a demonstrated passion for agribusiness Previous customer service experience (ideally within a contact centre environment) Sound computer skills in MS Office combined with the ability to learn in-house systems Results-driven and desire to contribute to Ridleys success Passionate about delivering quality work coupled with a great customer service ethic Excellent organizational ability and multi-tasking and advanced time management skills Excellent written and verbal communication skills Certificate IIIIV in Customer Contact or equivalent would be highly regarded Experience in either grain, food, pet care and manufacturing industries is desirable If this is you, please click apply now and provide both your resume and cover letter. Shortlisted candidates will be required to undertake online psychometric testing and a comprehensive pre-employment medical (including drug and alcohol testing). Open to new applicants only with unrestricted work rights in Australia. Applications close 4 March 2020 ASX Listed Agribusiness ASX Listed Agribusiness Melbourne CBD Based Melbourne CBD Based Opportunity for Agricultural Graduates andor Experienced Customer ServiceCall Centre professionals Opportunity for Agricultural Graduates andor Experienced Customer ServiceCall Centre professionals Whats on offer? Whats on offer? This is an exciting opportunity for a Customer Service Representative to join Ridley Corporation Limited and work within our busy Customer Service Team. In return, we offer an exciting opportunity for someone who wants to develop their career further with a true market leader in Agribusiness. Ridley is an Equal Opportunity Employer who also offers a competitive package with a range of employee benefits. Who we are? Ridley is Australias leading producer of high quality, high performance animal nutrition solutions. We provide a critical service for both the majority of livestock food producers in the beef, dairy, poultry, pig, sheep and aquaculture industries, equine and canines in the recreational sector. Who we are The Role The Role Working closely with the Customer Service Team Leader, the successful applicant will be task-orientated and have demonstrated abilities to handle high volume daily order entry, manage inbound calls, focus on managing a regional portfolio and achieving KPIs. Building relationships with internal and external stakeholders such as our Sales Managers, in-house Technical experts and Customers will be crucial in delivering superior results to the business. You will have You will have An Agricultural Science degree (advantageous) or a demonstrated passion for agribusiness Previous customer service experience (ideally within a contact centre environment) Sound computer skills in MS Office combined with the ability to learn in-house systems Results-driven and desire to contribute to Ridleys success Passionate about delivering quality work coupled with a great customer service ethic Excellent organizational ability and multi-tasking and advanced time management skills Excellent written and verbal communication skills Certificate IIIIV in Customer Contact or equivalent would be highly regarded Experience in either grain, food, pet care and manufacturing industries is desirable If this is you, please click apply now and provide both your resume and cover letter. Shortlisted candidates will be required to undertake online psychometric testing and a comprehensive pre-employment medical (including drug and alcohol testing). Open to new applicants only with unrestricted work rights in Australia. Applications close 4 March 2020

    location East Melbourne, Victoria


  • Inbound Customer Service

    Stop looking for your next job - start looking for a CAREER in Financial Services by joining a Top 4 Bank Your new company As an industry leader in financial services, this Top 4 Bank has a strong presence across 34 markets, focusing on core markets in Australia and New Zealand. With head office located in Melbourne, you will be joining a business that is committed to attracting and retaining the best, by offering a genuine career path into a world of opportunities. Your new role Receiving inbound calls from existing customers, your goal is to provide exceptional customer service and tailored solutions, whilst adhering to banking compliance guidelines and uncovering future needs for the customer. This role will require you to work within the Retail Banking Hotline Team. This is a full time role with standard business hours Monday - Friday working 8am-5pm or 7am-4pm. What youll need to succeed You will have a genuine passion for providing first class customer service you have the ability to listen to the customer™s needs whilst operating various systems at one time, you have exceptional communication skills, the desire to work towards individual targets and team goals. Previous experience in a similar role would be advantageous. What youll get in return To begin, on the job training within an in-depth, industry-leading training program, ongoing coaching, opportunity for career progression, a company that promotes a diverse work force and stands by its values. What you need to do now If youre interested in this role, click apply now to forward an up-to-date copy of your CV to Stephanie.Kowalewskihays.com.au. Only candidates with full working rights in Australia (no restrictions) who can successfully pass a background check need to apply. LHS 297508 2343768 Stop looking for your next job - start looking for a CAREER in Financial Services by joining a Top 4 Bank Your new company As an industry leader in financial services, this Top 4 Bank has a strong presence across 34 markets, focusing on core markets in Australia and New Zealand. With head office located in Melbourne, you will be joining a business that is committed to attracting and retaining the best, by offering a genuine career path into a world of opportunities. Your new role Receiving inbound calls from existing customers, your goal is to provide exceptional customer service and tailored solutions, whilst adhering to banking compliance guidelines and uncovering future needs for the customer. This role will require you to work within the Retail Banking Hotline Team. This is a full time role with standard business hours Monday - Friday working 8am-5pm or 7am-4pm. What youll need to succeed You will have a genuine passion for providing first class customer service you have the ability to listen to the customer™s needs whilst operating various systems at one time, you have exceptional communication skills, the desire to work towards individual targets and team goals. Previous experience in a similar role would be advantageous. What youll get in return To begin, on the job training within an in-depth, industry-leading training program, ongoing coaching, opportunity for career progression, a company that promotes a diverse work force and stands by its values. What you need to do now If youre interested in this role, click apply now to forward an up-to-date copy of your CV to Stephanie.Kowalewskihays.com.au. Only candidates with full working rights in Australia (no restrictions) who can successfully pass a background check need to apply. LHS 297508 2343768 Your new company As an industry leader in financial services, this Top 4 Bank has a strong presence across 34 markets, focusing on core markets in Australia and New Zealand. With head office located in Melbourne, you will be joining a business that is committed to attracting and retaining the best, by offering a genuine career path into a world of opportunities. Your new role Receiving inbound calls from existing customers, your goal is to provide exceptional customer service and tailored solutions, whilst adhering to banking compliance guidelines and uncovering future needs for the customer. This role will require you to work within the Retail Banking Hotline Team. This is a full time role with standard business hours Monday - Friday working 8am-5pm or 7am-4pm. What youll need to succeed You will have a genuine passion for providing first class customer service you have the ability to listen to the customer™s needs whilst operating various systems at one time, you have exceptional communication skills, the desire to work towards individual targets and team goals. Previous experience in a similar role would be advantageous. What youll get in return To begin, on the job training within an in-depth, industry-leading training program, ongoing coaching, opportunity for career progression, a company that promotes a diverse work force and stands by its values. What you need to do now If youre interested in this role, click apply now to forward an up-to-date copy of your CV to Stephanie.Kowalewskihays.com.au. Only candidates with full working rights in Australia (no restrictions) who can successfully pass a background check need to apply. LHS 297508 2343768 Your new company Your new role What youll need to succeed What youll get in return What you need to do now LHS 297508

    location Melbourne, Victoria


  • Customer Service

    Our client designs and manufactures premium Kitchen, Laundry and Professional appliances. They are proud that their machines meet the highest demands on design, function, durability as well as environmental awareness. We are looking for customer service support staff to answer service calls from our clients customers in regards to their products. Do you have experience with Working on Contact Centre CRMsDealing with customers that have product and service enquiriesWorking in a team environment that supports one anotherDemonstrating resilience when required. The service centre receives up to 5000 calls per week so this role will keep you busy. If you have the following skill set Customer Service ExperienceWorking in contact centre environmentDispute resolution management Working in a team environmentManagement of inbound calls If this sounds like you please contact Symmetry HR ASAP. Please note that this role requires Australian Citizens or Permanent residents only. J200165220 Our client designs and manufactures premium Kitchen, Laundry and Professional appliances. They are proud that their machines meet the highest demands on design, function, durability as well as environmental awareness. We are looking for customer service support staff to answer service calls from our clients customers in regards to their products. Do you have experience with Working on Contact Centre CRMsDealing with customers that have product and service enquiriesWorking in a team environment that supports one anotherDemonstrating resilience when required. The service centre receives up to 5000 calls per week so this role will keep you busy. If you have the following skill set Customer Service ExperienceWorking in contact centre environmentDispute resolution management Working in a team environmentManagement of inbound calls If this sounds like you please contact Symmetry HR ASAP. Please note that this role requires Australian Citizens or Permanent residents only. J200165220 Working on Contact Centre CRMs Dealing with customers that have product and service enquiries Working in a team environment that supports one another Demonstrating resilience when required. Customer Service Experience Working in contact centre environment Dispute resolution management Working in a team environment Management of inbound calls

    location East Melbourne, Victoria


  • CUSTOMER SERVICE SPECIALISTS - Expression of Interest

    Interviews taking place this week Temp Opportunities Melbourne CBD Looking for strong Customer Service Specialists to work in Melbourne CBD. Client Details We work with a vast number of clients across numerous industries. We recruit both Temporary amp Permanent Contact Centre roles, including Customer Service, Sales (Inbound amp Outbound). Our clients are seeking customer focused individuals, who are reliable amp who work well in team environments. Description Whether you want to start a new role in Customer Service, Sales or Collections, we want to help you by getting you in to your ideal opportunity. We have casualfull time roles available and ready for immediate interview and start. Profile We would like to hear from candidates with experience including Customer Service experience (telephone) Ability to work well within a team, but also autonomously High attention to detail Genuine passion for providing customer service amp working with people. Job Offer Genuine opportunities to join a leader in Contact Centre recruitment that will aim to place you in your ideal role, and with a company that truly values you. Please apply today 0000064408-1158210471776757 Interviews taking place this week Temp Opportunities Melbourne CBD Looking for strong Customer Service Specialists to work in Melbourne CBD. Client Details We work with a vast number of clients across numerous industries. We recruit both Temporary amp Permanent Contact Centre roles, including Customer Service, Sales (Inbound amp Outbound). Our clients are seeking customer focused individuals, who are reliable amp who work well in team environments. Description Whether you want to start a new role in Customer Service, Sales or Collections, we want to help you by getting you in to your ideal opportunity. We have casualfull time roles available and ready for immediate interview and start. Profile We would like to hear from candidates with experience including Customer Service experience (telephone) Ability to work well within a team, but also autonomously High attention to detail Genuine passion for providing customer service amp working with people. Job Offer Genuine opportunities to join a leader in Contact Centre recruitment that will aim to place you in your ideal role, and with a company that truly values you. Please apply today 0000064408-1158210471776757 Interviews taking place this week Temp Opportunities Melbourne CBD Looking for strong Customer Service Specialists to work in Melbourne CBD. Client Details Client Details We work with a vast number of clients across numerous industries. We recruit both Temporary amp Permanent Contact Centre roles, including Customer Service, Sales (Inbound amp Outbound). Our clients are seeking customer focused individuals, who are reliable amp who work well in team environments. Description Description Whether you want to start a new role in Customer Service, Sales or Collections, we want to help you by getting you in to your ideal opportunity. We have casualfull time roles available and ready for immediate interview and start. Profile Profile We would like to hear from candidates with experience including Customer Service experience (telephone) Ability to work well within a team, but also autonomously High attention to detail Genuine passion for providing customer service amp working with people. Job Offer Job Offer Genuine opportunities to join a leader in Contact Centre recruitment that will aim to place you in your ideal role, and with a company that truly values you. Please apply today

    location East Melbourne, Victoria


  • CUSTOMER SERVICE SPECIALISTS - Expression of Interest

    Interviews taking place this week Temp Opportunities Melbourne CBD Looking for strong Customer Service Specialists to work in Melbourne CBD. Client Details We work with a vast number of clients across numerous industries. We recruit both Temporary amp Permanent Contact Centre roles, including Customer Service, Sales (Inbound amp Outbound). Our clients are seeking customer focused individuals, who are reliable amp who work well in team environments. Description Whether you want to start a new role in Customer Service, Sales or Collections, we want to help you by getting you in to your ideal opportunity. We have casualfull time roles available and ready for immediate interview and start. Profile We would like to hear from candidates with experience including Customer Service experience (telephone) Ability to work well within a team, but also autonomously High attention to detail Genuine passion for providing customer service amp working with people. Job Offer Genuine opportunities to join a leader in Contact Centre recruitment that will aim to place you in your ideal role, and with a company that truly values you. Please apply today Interviews taking place this week Temp Opportunities Melbourne CBD Looking for strong Customer Service Specialists to work in Melbourne CBD. Client Details We work with a vast number of clients across numerous industries. We recruit both Temporary amp Permanent Contact Centre roles, including Customer Service, Sales (Inbound amp Outbound). Our clients are seeking customer focused individuals, who are reliable amp who work well in team environments. Description Whether you want to start a new role in Customer Service, Sales or Collections, we want to help you by getting you in to your ideal opportunity. We have casualfull time roles available and ready for immediate interview and start. Profile We would like to hear from candidates with experience including Customer Service experience (telephone) Ability to work well within a team, but also autonomously High attention to detail Genuine passion for providing customer service amp working with people. Job Offer Genuine opportunities to join a leader in Contact Centre recruitment that will aim to place you in your ideal role, and with a company that truly values you. Please apply today Interviews taking place this week Temp Opportunities Melbourne CBD Interviews taking place this week Temp Opportunities Melbourne CBD Interviews taking place this week Temp Opportunities Melbourne CBD Interviews taking place this week Temp Opportunities Melbourne CBD Looking for strong Customer Service Specialists to work in Melbourne CBD. Client Details We work with a vast number of clients across numerous industries. We recruit both Temporary amp Permanent Contact Centre roles, including Customer Service, Sales (Inbound amp Outbound). Our clients are seeking customer focused individuals, who are reliable amp who work well in team environments. Description Whether you want to start a new role in Customer Service, Sales or Collections, we want to help you by getting you in to your ideal opportunity. We have casualfull time roles available and ready for immediate interview and start. Profile We would like to hear from candidates with experience including Customer Service experience (telephone) Ability to work well within a team, but also autonomously High attention to detail Genuine passion for providing customer service amp working with people. Job Offer Genuine opportunities to join a leader in Contact Centre recruitment that will aim to place you in your ideal role, and with a company that truly values you. Please apply today Looking for strong Customer Service Specialists to work in Melbourne CBD. Client Details Client Details We work with a vast number of clients across numerous industries. We recruit both Temporary amp Permanent Contact Centre roles, including Customer Service, Sales (Inbound amp Outbound). Our clients are seeking customer focused individuals, who are reliable amp who work well in team environments. Description Description Whether you want to start a new role in Customer Service, Sales or Collections, we want to help you by getting you in to your ideal opportunity. We have casualfull time roles available and ready for immediate interview and start. Profile Profile We would like to hear from candidates with experience including Customer Service experience (telephone) Ability to work well within a team, but also autonomously High attention to detail Genuine passion for providing customer service amp working with people. Job Offer Job Offer Genuine opportunities to join a leader in Contact Centre recruitment that will aim to place you in your ideal role, and with a company that truly values you. Please apply today

    location Melbourne, Victoria


  • Customer Service Officer | Collins Street, Melbourne

    Join the Better, Big Bank About us Bendigo Banks aim is to be Australias bank of choice. Our strength comes from our focus on the success of our customers, people, partners and communities and we respect and respond to the unique differences. We have more than 7,500 employees, who serve about 1.7 million customers in more than 600 branches Australia-wide. About the team and role Our Customer Service Officers lead the way in our branches with our unique philosophy. They listen to customers and find solutions to help them achieve their financial goals. As a team they are focused on working collaboratively to achieve goals. You are responsible for providing effective amp efficient service to branch customers in a dynamic, diverse environment. We have a permanent full-time opportunity for an experienced Banker or Teller. About you A successful Customer Service Officer will bring Previous banking or telling experience is required. Experience in a customer service environment Ability to achieve consistent sales results A strong desire to find solutions that meet customer needs An ability to confidently talk to customers face to face or over the telephone A values driven and career orientated approach A willingness to be actively involved in local community engagement activities that make a difference Experience contributing to a team environment An eagerness to understand and share with others what makes our bank different Experience in the banking and finance industry - a plus but certainly not essential. What we offer Extensive training and coaching to ensure your ongoing success in the role As part of a national organisation we are able to offer exciting careers paths within the Bendigo Bank Group A range of staff benefits discounts on bank products and services, share offers, flexible work options, and excellent learning and development programs We recognise the importance of diversity and continually strive to provide an inclusive work environment where people are treated with respect, feel valued and can achieve success. We believe our success depends on the commitment, integrity and skill of our staff. Please note due to the high volume of applications, the position may be closed early. Join the Better, Big Bank About us Bendigo Banks aim is to be Australias bank of choice. Our strength comes from our focus on the success of our customers, people, partners and communities and we respect and respond to the unique differences. We have more than 7,500 employees, who serve about 1.7 million customers in more than 600 branches Australia-wide. About the team and role Our Customer Service Officers lead the way in our branches with our unique philosophy. They listen to customers and find solutions to help them achieve their financial goals. As a team they are focused on working collaboratively to achieve goals. You are responsible for providing effective amp efficient service to branch customers in a dynamic, diverse environment. We have a permanent full-time opportunity for an experienced Banker or Teller. About you A successful Customer Service Officer will bring Previous banking or telling experience is required. Experience in a customer service environment Ability to achieve consistent sales results A strong desire to find solutions that meet customer needs An ability to confidently talk to customers face to face or over the telephone A values driven and career orientated approach A willingness to be actively involved in local community engagement activities that make a difference Experience contributing to a team environment An eagerness to understand and share with others what makes our bank different Experience in the banking and finance industry - a plus but certainly not essential. What we offer Extensive training and coaching to ensure your ongoing success in the role As part of a national organisation we are able to offer exciting careers paths within the Bendigo Bank Group A range of staff benefits discounts on bank products and services, share offers, flexible work options, and excellent learning and development programs We recognise the importance of diversity and continually strive to provide an inclusive work environment where people are treated with respect, feel valued and can achieve success. We believe our success depends on the commitment, integrity and skill of our staff. Please note due to the high volume of applications, the position may be closed early. Join the Better, Big Bank Join the Better, Big Bank About us About us Bendigo Banks aim is to be Australias bank of choice. Our strength comes from our focus on the success of our customers, people, partners and communities and we respect and respond to the unique differences. We have more than 7,500 employees, who serve about 1.7 million customers in more than 600 branches Australia-wide. About the team and role About the team and role Our Customer Service Officers lead the way in our branches with our unique philosophy. They listen to customers and find solutions to help them achieve their financial goals. As a team they are focused on working collaboratively to achieve goals. You are responsible for providing effective amp efficient service to branch customers in a dynamic, diverse environment. Customer Service Officers We have a permanent full-time opportunity for an experienced Banker or Teller. We have a permanent full-time opportunity for an experienced Banker or Teller. About you About you A successful Customer Service Officer will bring Previous banking or telling experience is required. Experience in a customer service environment Ability to achieve consistent sales results A strong desire to find solutions that meet customer needs An ability to confidently talk to customers face to face or over the telephone A values driven and career orientated approach A willingness to be actively involved in local community engagement activities that make a difference Experience contributing to a team environment An eagerness to understand and share with others what makes our bank different Experience in the banking and finance industry - a plus but certainly not essential. What we offer What we offer Extensive training and coaching to ensure your ongoing success in the role As part of a national organisation we are able to offer exciting careers paths within the Bendigo Bank Group A range of staff benefits discounts on bank products and services, share offers, flexible work options, and excellent learning and development programs We recognise the importance of diversity and continually strive to provide an inclusive work environment where people are treated with respect, feel valued and can achieve success. We believe our success depends on the commitment, integrity and skill of our staff. Please note due to the high volume of applications, the position may be closed early.

    location East Melbourne, Victoria


  • Internal Sales Customer Support

    Answering of calls and email enquiriesA customer service officer will act as a liaison, provide productservices information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. PRIMARY RESPONSIBILITIES Manage incoming calls Identify and assess customers™ needs to achieve satisfaction Build sustainable relationships and trust with customers internally and externally through open and interactive communication Provide accurate, valid and complete information by using the right methodstools Meet personalcustomer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Duties Answering of calls and email enquiries Data entry “ sales orders, return authorizations, quotes Maintaining spreadsheets Being a primary point of contact for all incoming customer service requests from internal and external customers Maintaining of clear and concise information Processes all incoming requests through SalesForce Review and act on all order book issues daily. Provides support and reports for PSA™s to FLSP and STS. General administration duties Qualifications Customer Service experience in a similar role Customer centric Team oriented approach Experience supporting service teams including Technicians Proficient MS Office Skills Ability to work un-supervised and meet deadlines Excellent written and verbal communication skills Customer service skills Professionalism and pro-activeness Excellent time management and work prioritization skills Self-starter, accurate and organized Relationship management with both employees and customers Job Customer Support Primary LocationAU-VI-Southbank Organization Bldg Technologies amp Solutions Overtime Status-Non-exempt Answering of calls and email enquiriesA customer service officer will act as a liaison, provide productservices information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. PRIMARY RESPONSIBILITIES Manage incoming calls Identify and assess customers™ needs to achieve satisfaction Build sustainable relationships and trust with customers internally and externally through open and interactive communication Provide accurate, valid and complete information by using the right methodstools Meet personalcustomer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Duties Answering of calls and email enquiries Data entry “ sales orders, return authorizations, quotes Maintaining spreadsheets Being a primary point of contact for all incoming customer service requests from internal and external customers Maintaining of clear and concise information Processes all incoming requests through SalesForce Review and act on all order book issues daily. Provides support and reports for PSA™s to FLSP and STS. General administration duties Qualifications Customer Service experience in a similar role Customer centric Team oriented approach Experience supporting service teams including Technicians Proficient MS Office Skills Ability to work un-supervised and meet deadlines Excellent written and verbal communication skills Customer service skills Professionalism and pro-activeness Excellent time management and work prioritization skills Self-starter, accurate and organized Relationship management with both employees and customers Job Customer Support Primary LocationAU-VI-Southbank Organization Bldg Technologies amp Solutions Overtime Status-Non-exempt Answering of calls and email enquiriesA customer service officer will act as a liaison, provide productservices information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. PRIMARY RESPONSIBILITIES Manage incoming calls Identify and assess customers™ needs to achieve satisfaction Build sustainable relationships and trust with customers internally and externally through open and interactive communication Provide accurate, valid and complete information by using the right methodstools Meet personalcustomer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Duties Answering of calls and email enquiries Data entry “ sales orders, return authorizations, quotes Maintaining spreadsheets Being a primary point of contact for all incoming customer service requests from internal and external customers Maintaining of clear and concise information Processes all incoming requests through SalesForce Review and act on all order book issues daily. Provides support and reports for PSA™s to FLSP and STS. General administration duties PRIMARY RESPONSIBILITIES Manage incoming calls Identify and assess customers™ needs to achieve satisfaction Build sustainable relationships and trust with customers internally and externally through open and interactive communication Provide accurate, valid and complete information by using the right methodstools Meet personalcustomer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Duties Answering of calls and email enquiries Data entry “ sales orders, return authorizations, quotes Maintaining spreadsheets Being a primary point of contact for all incoming customer service requests from internal and external customers Maintaining of clear and concise information Processes all incoming requests through SalesForce Review and act on all order book issues daily. Provides support and reports for PSA™s to FLSP and STS. General administration duties Manage incoming calls Identify and assess customers™ needs to achieve satisfaction Build sustainable relationships and trust with customers internally and externally through open and interactive communication Provide accurate, valid and complete information by using the right methodstools Meet personalcustomer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Duties Duties Answering of calls and email enquiries Data entry “ sales orders, return authorizations, quotes Maintaining spreadsheets Being a primary point of contact for all incoming customer service requests from internal and external customers Maintaining of clear and concise information Processes all incoming requests through SalesForce Review and act on all order book issues daily. Provides support and reports for PSA™s to FLSP and STS. General administration duties Qualifications Customer Service experience in a similar role Customer centric Team oriented approach Experience supporting service teams including Technicians Proficient MS Office Skills Ability to work un-supervised and meet deadlines Excellent written and verbal communication skills Customer service skills Professionalism and pro-activeness Excellent time management and work prioritization skills Self-starter, accurate and organized Relationship management with both employees and customers Qualifications Customer Service experience in a similar role Customer centric Team oriented approach Experience supporting service teams including Technicians Proficient MS Office Skills Ability to work un-supervised and meet deadlines Excellent written and verbal communication skills Customer service skills Professionalism and pro-activeness Excellent time management and work prioritization skills Self-starter, accurate and organized Relationship management with both employees and customers Customer Service experience in a similar role Customer Service experience in a similar role Customer centric Customer centric Team oriented approach Team oriented approach Experience supporting service teams including Technicians Experience supporting service teams including Technicians Proficient MS Office Skills Proficient MS Office Skills Ability to work un-supervised and meet deadlines Ability to work un-supervised and meet deadlines Excellent written and verbal communication skills Excellent written and verbal communication skills Customer service skills Customer service skills Professionalism and pro-activeness Professionalism and pro-activeness Excellent time management and work prioritization skills Excellent time management and work prioritization skills Self-starter, accurate and organized Self-starter, accurate and organized Relationship management with both employees and customers Relationship management with both employees and customers Job Customer Support Job Primary LocationAU-VI-Southbank Primary Location Organization Bldg Technologies amp Solutions Organization Overtime Status-Non-exempt Overtime Status -

    location Southbank, Victoria


  • Customer Service Consultant

    Seeking customer service professional for a state government organisation based in Footscray. Your new company The company has a strong emphasis on providing excellent customer service in an efficient and timely manner, and the customer experience is at the heart of everything they do. The companies interactions and experience with its customers is of paramount importance in building and enhancing its image and reputation elements that are critical to the overall success of the corporation. They value the importance of a positive culture and celebrate their employees achievements. They are active participants in their community and engage in practices which are sustainable for the environment. Your new role Answer inbound requests from customers in a timely matter, ensuring overall customer satisfaction with fast and easy resolutions. Manage complaints with empathy and work towards a resolution by working within business processes and legislation Assist in the achievement of the business and teams™ daily targets Follow and provide input to continuously improve processes and procedures Network and establish relationships with key stakeholders as well as your immediate team Manage self-adherence, e.g breaks and punctuality, to ensure business and team targets are met amp customer experience and data are maintained with high levels of accuracy. What youll need to succeed Previous experience in a high-volume call centre is highly desired. Excellent customer service skills and the ability to build rapport quickly. Experience in providing service across voice and digital platforms will be advantageous Proficient in the use of IT, applications and software Agility in using multiple software platforms simultaneously Previous experience working on a real-time desk, adherence to schedule is very important. Ability to multi task amp prioritise as well as use effective decision making, analytical and reasoning. What youll get in return Training and development opportunities such as technical and performance development, quality assessments and knowledge management Full time hours and a competitive hourly rate Temporary assignment with a genuine opportunity to go permanent Easy access to public transport Fantastic modern facilities and a great working environment What you need to do now If youre interested in this role forward an up-to-date copy of your CV to Sarah Armstrong at sarah.armstronghays.com.au, or call us now on 0396049690. If this job isnt quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. LHS 297508 2344529 Seeking customer service professional for a state government organisation based in Footscray. Your new company The company has a strong emphasis on providing excellent customer service in an efficient and timely manner, and the customer experience is at the heart of everything they do. The companies interactions and experience with its customers is of paramount importance in building and enhancing its image and reputation elements that are critical to the overall success of the corporation. They value the importance of a positive culture and celebrate their employees achievements. They are active participants in their community and engage in practices which are sustainable for the environment. Your new role Answer inbound requests from customers in a timely matter, ensuring overall customer satisfaction with fast and easy resolutions. Manage complaints with empathy and work towards a resolution by working within business processes and legislation Assist in the achievement of the business and teams™ daily targets Follow and provide input to continuously improve processes and procedures Network and establish relationships with key stakeholders as well as your immediate team Manage self-adherence, e.g breaks and punctuality, to ensure business and team targets are met amp customer experience and data are maintained with high levels of accuracy. What youll need to succeed Previous experience in a high-volume call centre is highly desired. Excellent customer service skills and the ability to build rapport quickly. Experience in providing service across voice and digital platforms will be advantageous Proficient in the use of IT, applications and software Agility in using multiple software platforms simultaneously Previous experience working on a real-time desk, adherence to schedule is very important. Ability to multi task amp prioritise as well as use effective decision making, analytical and reasoning. What youll get in return Training and development opportunities such as technical and performance development, quality assessments and knowledge management Full time hours and a competitive hourly rate Temporary assignment with a genuine opportunity to go permanent Easy access to public transport Fantastic modern facilities and a great working environment What you need to do now If youre interested in this role forward an up-to-date copy of your CV to Sarah Armstrong at sarah.armstronghays.com.au, or call us now on 0396049690. If this job isnt quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. LHS 297508 2344529 Your new company The company has a strong emphasis on providing excellent customer service in an efficient and timely manner, and the customer experience is at the heart of everything they do. The companies interactions and experience with its customers is of paramount importance in building and enhancing its image and reputation elements that are critical to the overall success of the corporation. They value the importance of a positive culture and celebrate their employees achievements. They are active participants in their community and engage in practices which are sustainable for the environment. Your new role Your new company Your new role Answer inbound requests from customers in a timely matter, ensuring overall customer satisfaction with fast and easy resolutions. Manage complaints with empathy and work towards a resolution by working within business processes and legislation Assist in the achievement of the business and teams™ daily targets Follow and provide input to continuously improve processes and procedures Network and establish relationships with key stakeholders as well as your immediate team Manage self-adherence, e.g breaks and punctuality, to ensure business and team targets are met amp customer experience and data are maintained with high levels of accuracy. What youll need to succeed Previous experience in a high-volume call centre is highly desired. Excellent customer service skills and the ability to build rapport quickly. Experience in providing service across voice and digital platforms will be advantageous Proficient in the use of IT, applications and software Agility in using multiple software platforms simultaneously Previous experience working on a real-time desk, adherence to schedule is very important. Ability to multi task amp prioritise as well as use effective decision making, analytical and reasoning. What youll get in return Training and development opportunities such as technical and performance development, quality assessments and knowledge management Full time hours and a competitive hourly rate Temporary assignment with a genuine opportunity to go permanent Easy access to public transport Fantastic modern facilities and a great working environment What you need to do now LHS 297508

    location Melbourne, Victoria


  • Customer Service Officer

    Seeking customer service experts across the South Eastern suburbs, must have a full, valid drivers license. Your new company This state government organisation is seeking experienced customer service individuals to work across the South Eastern suburbs of Melbourne. Due to the continually busy environment, multiple positions have been released for early March start for candidates join their evolving team in the capacity of a customer service officer. Your new role You will be responsible for resolving and responding to a wide range of customer service queries and transactions This will be a fast-paced face to face environment Vehicle inspections This will require you to physically inspect vehicles and to verify the vehicle™s identification such as its engine number, Vehicle Identification Number (VIN) andor chassis number. It will require you to look under the bonnet of cars and sometimes under the car itself. You will also be required to be cross trained to be a license testing officer when the business requires. Delivering an outstanding level of customer service to each and every customer. What youll need to succeed Motivation to work in a fast paced Customer Service environment and a genuine interest in resolving customers enquiries is a must You must have a full valid driver™s licence and a clean driving history (driving history check will be required) Flexibility to work across several offices within reasonable travel distances Professional, enthusiastic and courteous demeanour and excellent attendance and punctuality Flexibility to work a range of different hours (between 15 - 38 per week) and commit to on call shifts when not rostered on Motivation to work in a fast paced Customer Service environment and a genuine interest in resolving customers enquiries is a must You must have a full valid driver™s licence and a clean driving history (driving history check will be required) Flexibility to work across several offices within reasonable travel distances Professional, enthusiastic and courteous demeanour and excellent attendance and punctuality Flexibility to work a range of different hours (between 15 - 38 per week) and commit to on call shifts when not rostered on Motivation to work in a fast paced Customer Service environment and a genuine interest in resolving customers enquiries is a must You must have a full valid driver™s licence and a clean driving history (driving history check will be required) Flexibility to work across several offices within reasonable travel distances Professional, enthusiastic and courteous demeanour and excellent attendance and punctuality Flexibility to work a range of different hours (between 15 - 38 per week) and commit to on call shifts when not rostered on Motivation to work in a fast paced Customer Service environment and a genuine interest in resolving customers enquiries is a must You must have a full valid driver™s licence and a clean driving history (driving history check will be required) Flexibility to work across several offices within reasonable travel distances Professional, enthusiastic and courteous demeanour and excellent attendance and punctuality Flexibility to work a range of different hours (between 15 - 38 per week) and commit to on call shifts when not rostered on. What youll get in return You will receive comprehensive training with ongoing support You will be a part of an excellent work culture You will be placed on an ongoing temporary contract with competitive pay + super What you need to do now If youre interested in this role, click apply now to forward an up-to-date copy of your CV to Jennifer Culham. LHS 297508 2345273 Seeking customer service experts across the South Eastern suburbs, must have a full, valid drivers license. Your new company This state government organisation is seeking experienced customer service individuals to work across the South Eastern suburbs of Melbourne. Due to the continually busy environment, multiple positions have been released for early March start for candidates join their evolving team in the capacity of a customer service officer. Your new role You will be responsible for resolving and responding to a wide range of customer service queries and transactions This will be a fast-paced face to face environment Vehicle inspections This will require you to physically inspect vehicles and to verify the vehicle™s identification such as its engine number, Vehicle Identification Number (VIN) andor chassis number. It will require you to look under the bonnet of cars and sometimes under the car itself. You will also be required to be cross trained to be a license testing officer when the business requires. Delivering an outstanding level of customer service to each and every customer. What youll need to succeed Motivation to work in a fast paced Customer Service environment and a genuine interest in resolving customers enquiries is a must You must have a full valid driver™s licence and a clean driving history (driving history check will be required) Flexibility to work across several offices within reasonable travel distances Professional, enthusiastic and courteous demeanour and excellent attendance and punctuality Flexibility to work a range of different hours (between 15 - 38 per week) and commit to on call shifts when not rostered on Motivation to work in a fast paced Customer Service environment and a genuine interest in resolving customers enquiries is a must You must have a full valid driver™s licence and a clean driving history (driving history check will be required) Flexibility to work across several offices within reasonable travel distances Professional, enthusiastic and courteous demeanour and excellent attendance and punctuality Flexibility to work a range of different hours (between 15 - 38 per week) and commit to on call shifts when not rostered on Motivation to work in a fast paced Customer Service environment and a genuine interest in resolving customers enquiries is a must You must have a full valid driver™s licence and a clean driving history (driving history check will be required) Flexibility to work across several offices within reasonable travel distances Professional, enthusiastic and courteous demeanour and excellent attendance and punctuality Flexibility to work a range of different hours (between 15 - 38 per week) and commit to on call shifts when not rostered on Motivation to work in a fast paced Customer Service environment and a genuine interest in resolving customers enquiries is a must You must have a full valid driver™s licence and a clean driving history (driving history check will be required) Flexibility to work across several offices within reasonable travel distances Professional, enthusiastic and courteous demeanour and excellent attendance and punctuality Flexibility to work a range of different hours (between 15 - 38 per week) and commit to on call shifts when not rostered on. What youll get in return You will receive comprehensive training with ongoing support You will be a part of an excellent work culture You will be placed on an ongoing temporary contract with competitive pay + super What you need to do now If youre interested in this role, click apply now to forward an up-to-date copy of your CV to Jennifer Culham. LHS 297508 2345273 Your new company This state government organisation is seeking experienced customer service individuals to work across the South Eastern suburbs of Melbourne. Due to the continually busy environment, multiple positions have been released for early March start for candidates join their evolving team in the capacity of a customer service officer. Your new role You will be responsible for resolving and responding to a wide range of customer service queries and transactions This will be a fast-paced face to face environment Vehicle inspections This will require you to physically inspect vehicles and to verify the vehicle™s identification such as its engine number, Vehicle Identification Number (VIN) andor chassis number. It will require you to look under the bonnet of cars and sometimes under the car itself. You will also be required to be cross trained to be a license testing officer when the business requires. Delivering an outstanding level of customer service to each and every customer. Motivation to work in a fast paced Customer Service environment and a genuine interest in resolving customers enquiries is a must You must have a full valid driver™s licence and a clean driving history (driving history check will be required) Flexibility to work across several offices within reasonable travel distances Professional, enthusiastic and courteous demeanour and excellent attendance and punctuality Flexibility to work a range of different hours (between 15 - 38 per week) and commit to on call shifts when not rostered on Motivation to work in a fast paced Customer Service environment and a genuine interest in resolving customers enquiries is a must You must have a full valid driver™s licence and a clean driving history (driving history check will be required) Flexibility to work across several offices within reasonable travel distances Professional, enthusiastic and courteous demeanour and excellent attendance and punctuality Flexibility to work a range of different hours (between 15 - 38 per week) and commit to on call shifts when not rostered on Motivation to work in a fast paced Customer Service environment and a genuine interest in resolving customers enquiries is a must You must have a full valid driver™s licence and a clean driving history (driving history check will be required) Flexibility to work across several offices within reasonable travel distances Professional, enthusiastic and courteous demeanour and excellent attendance and punctuality Flexibility to work a range of different hours (between 15 - 38 per week) and commit to on call shifts when not rostered on Motivation to work in a fast paced Customer Service environment and a genuine interest in resolving customers enquiries is a must You must have a full valid driver™s licence and a clean driving history (driving history check will be required) Flexibility to work across several offices within reasonable travel distances Professional, enthusiastic and courteous demeanour and excellent attendance and punctuality Flexibility to work a range of different hours (between 15 - 38 per week) and commit to on call shifts when not rostered on Motivation to work in a fast paced Customer Service environment and a genuine interest in resolving customers enquiries is a must You must have a full valid driver™s licence and a clean driving history (driving history check will be required) Flexibility to work across several offices within reasonable travel distances Professional, enthusiastic and courteous demeanour and excellent attendance and punctuality Flexibility to work a range of different hours (between 15 - 38 per week) and commit to on call shifts when not rostered on. You will receive comprehensive training with ongoing support You will be a part of an excellent work culture You will be placed on an ongoing temporary contract with competitive pay + super LHS 297508

    location East Melbourne, Victoria


  • Customer Service Consultant

    Seeking customer service professionals for a State Government organisation based in Footscray. Your new company The company has a strong emphasis on providing excellent customer service in an efficient and timely manner, and the customer experience is at the heart of everything they do. The companies interactions and experience with its customers is of paramount importance in building and enhancing its image and reputation elements that are critical to the overall success of the corporation. They value the importance of a positive culture and celebrate their employees achievements. They are active participants in their community and engage in practices which are sustainable for the environment. Your new role Answer inbound requests from customers in a timely matter, ensuring overall customer satisfaction with fast and easy resolutions. Manage complaints with empathy and work towards a resolution by working within business processes and legislation Assist in the achievement of the business and teams™ daily targets Follow and provide input to continuously improve processes and procedures Network and establish relationships with key stakeholders as well as your immediate team Manage self-adherence, e.g breaks and punctuality, to ensure business and team targets are met amp customer experience and data are maintained with high levels of accuracy. What youll need to succeed Previous experience in a high-volume call centre is highly desired. Excellent customer service skills and the ability to build rapport quickly. Experience in providing service across voice and digital platforms will be advantageous Proficient in the use of IT, applications and software Agility in using multiple software platforms simultaneously Previous experience working on a real-time desk, adherence to schedule is very important. Ability to multi task amp prioritise as well as use effective decision making, analytical and reasoning. What youll get in return Training and development opportunities such as technical and performance development, quality assessments and knowledge management Full time hours and a competitive hourly rate Temporary assignment with a genuine opportunity to go permanent Easy access to public transport Fantastic modern facilities and a great working environment What you need to do now If youre interested in this role, click apply now to forward an up-to-date copy of your CV to Lauren Wilson LHS 297508 2344737 Seeking customer service professionals for a State Government organisation based in Footscray. Your new company The company has a strong emphasis on providing excellent customer service in an efficient and timely manner, and the customer experience is at the heart of everything they do. The companies interactions and experience with its customers is of paramount importance in building and enhancing its image and reputation elements that are critical to the overall success of the corporation. They value the importance of a positive culture and celebrate their employees achievements. They are active participants in their community and engage in practices which are sustainable for the environment. Your new role Answer inbound requests from customers in a timely matter, ensuring overall customer satisfaction with fast and easy resolutions. Manage complaints with empathy and work towards a resolution by working within business processes and legislation Assist in the achievement of the business and teams™ daily targets Follow and provide input to continuously improve processes and procedures Network and establish relationships with key stakeholders as well as your immediate team Manage self-adherence, e.g breaks and punctuality, to ensure business and team targets are met amp customer experience and data are maintained with high levels of accuracy. What youll need to succeed Previous experience in a high-volume call centre is highly desired. Excellent customer service skills and the ability to build rapport quickly. Experience in providing service across voice and digital platforms will be advantageous Proficient in the use of IT, applications and software Agility in using multiple software platforms simultaneously Previous experience working on a real-time desk, adherence to schedule is very important. Ability to multi task amp prioritise as well as use effective decision making, analytical and reasoning. What youll get in return Training and development opportunities such as technical and performance development, quality assessments and knowledge management Full time hours and a competitive hourly rate Temporary assignment with a genuine opportunity to go permanent Easy access to public transport Fantastic modern facilities and a great working environment What you need to do now If youre interested in this role, click apply now to forward an up-to-date copy of your CV to Lauren Wilson LHS 297508 2344737 Your new company The company has a strong emphasis on providing excellent customer service in an efficient and timely manner, and the customer experience is at the heart of everything they do. The companies interactions and experience with its customers is of paramount importance in building and enhancing its image and reputation elements that are critical to the overall success of the corporation. They value the importance of a positive culture and celebrate their employees achievements. They are active participants in their community and engage in practices which are sustainable for the environment. Your new role Your new company Your new role Answer inbound requests from customers in a timely matter, ensuring overall customer satisfaction with fast and easy resolutions. Manage complaints with empathy and work towards a resolution by working within business processes and legislation Assist in the achievement of the business and teams™ daily targets Follow and provide input to continuously improve processes and procedures Network and establish relationships with key stakeholders as well as your immediate team Manage self-adherence, e.g breaks and punctuality, to ensure business and team targets are met amp customer experience and data are maintained with high levels of accuracy. What youll need to succeed Previous experience in a high-volume call centre is highly desired. Excellent customer service skills and the ability to build rapport quickly. Experience in providing service across voice and digital platforms will be advantageous Proficient in the use of IT, applications and software Agility in using multiple software platforms simultaneously Previous experience working on a real-time desk, adherence to schedule is very important. Ability to multi task amp prioritise as well as use effective decision making, analytical and reasoning. What youll get in return Training and development opportunities such as technical and performance development, quality assessments and knowledge management Full time hours and a competitive hourly rate Temporary assignment with a genuine opportunity to go permanent Easy access to public transport Fantastic modern facilities and a great working environment What you need to do now LHS 297508

    location Melbourne, Victoria


  • Customer Service Agent - Online Delivery (Driver) – Coles Mitcham

    As one of the country™s most trusted retailers, Coles sustainably feeds all Australians to help them live happier, healthier lives. Help make our customer™s lives easier by delivering their online shopping orders straight to their homes. As a Driver for Coles Online, you will safely navigate your local neighbourhoods in our iconic Coles vans, whilst playing an important part in the community by connecting our customers with their weekly shop. What it takes An Unrestricted Australian Drivers Licence and a ™Good Driving Record™ The confidence to safely drive and navigate through busy streets, suburban roads, or regional areas A passion and attitude for providing an outstanding customer experience This is an active role, so you will be on your feet, lifting and carrying groceries from the van to our customers™ homes, and may involve climbing some stairs Consent to undergo both a police history check and driving history check Availability to work flexible hours across our store trading days, including early mornings, evenings and weekends. Generally, shifts run from 5am-1pm and 1pm-9pm Why join the Coles Team? At Coles, we are all about our people. So, we need the best talent to join us to inspire customers through best value food and drink solutions to make lives easier. Be part of a fun and inclusive culture where you can learn and develop your skills through our excellent ongoing training and development. You will also receive a team member discount and exclusive team member offers. Culture At Coles, we know we are at our best when our team is representative of the communities we serve and are proud of our commitment to providing supportive work environments for all team members. We actively encourage applications from all candidates, including the LGBTI community, Aboriginal and Torres Strait Islander peoples and people with disabilities. IND As one of the country™s most trusted retailers, Coles sustainably feeds all Australians to help them live happier, healthier lives. Help make our customer™s lives easier by delivering their online shopping orders straight to their homes. As a Driver for Coles Online, you will safely navigate your local neighbourhoods in our iconic Coles vans, whilst playing an important part in the community by connecting our customers with their weekly shop. What it takes An Unrestricted Australian Drivers Licence and a ™Good Driving Record™ The confidence to safely drive and navigate through busy streets, suburban roads, or regional areas A passion and attitude for providing an outstanding customer experience This is an active role, so you will be on your feet, lifting and carrying groceries from the van to our customers™ homes, and may involve climbing some stairs Consent to undergo both a police history check and driving history check Availability to work flexible hours across our store trading days, including early mornings, evenings and weekends. Generally, shifts run from 5am-1pm and 1pm-9pm Why join the Coles Team? At Coles, we are all about our people. So, we need the best talent to join us to inspire customers through best value food and drink solutions to make lives easier. Be part of a fun and inclusive culture where you can learn and develop your skills through our excellent ongoing training and development. You will also receive a team member discount and exclusive team member offers. Culture At Coles, we know we are at our best when our team is representative of the communities we serve and are proud of our commitment to providing supportive work environments for all team members. We actively encourage applications from all candidates, including the LGBTI community, Aboriginal and Torres Strait Islander peoples and people with disabilities. IND As one of the country™s most trusted retailers, Coles sustainably feeds all Australians to help them live happier, healthier lives. Help make our customer™s lives easier by delivering their online shopping orders straight to their homes. As a Driver for Coles Online, you will safely navigate your local neighbourhoods in our iconic Coles vans, whilst playing an important part in the community by connecting our customers with their weekly shop. What it takes What it takes What it takes An Unrestricted Australian Drivers Licence and a ™Good Driving Record™ Unrestricted Australian Drivers Licence ™Good Driving Record™ The confidence to safely drive and navigate through busy streets, suburban roads, or regional areas A passion and attitude for providing an outstanding customer experience outstanding customer experience This is an active role, so you will be on your feet, lifting and carrying groceries from the van to our customers™ homes, and may involve climbing some stairs Consent to undergo both a police history check and driving history check Availability to work flexible hours across our store trading days, including early mornings, evenings and weekends. Generally, shifts run from 5am-1pm and 1pm-9pm Generally, shifts run from 5am-1pm and 1pm-9pm Why join the Coles Team? Why join the Coles Team? Why join the Coles Team? At Coles, we are all about our people. So, we need the best talent to join us to inspire customers through best value food and drink solutions to make lives easier. Be part of a fun and inclusive culture where you can learn and develop your skills through our excellent ongoing training and development. You will also receive a team member discount and exclusive team member offers. Culture Culture At Coles, we know we are at our best when our team is representative of the communities we serve and are proud of our commitment to providing supportive work environments for all team members. We actively encourage applications from all candidates, including the LGBTI community, Aboriginal and Torres Strait Islander peoples and people with disabilities. At Coles, we know we are at our best when our team is representative of the communities we serve and are proud of our commitment to providing supportive work environments for all team members. We actively encourage applications from all candidates, including the LGBTI community, Aboriginal and Torres Strait Islander peoples and people with disabilities. At Coles, we know we are at our best when our team is representative of the communities we serve and are proud of our commitment to providing supportive work environments for all team members. We actively encourage applications from all candidates, including the LGBTI community, Aboriginal and Torres Strait Islander peoples and people with disabilities. IND IND

    location Mitcham, Victoria


  • Member Care Consultant

    Member Care Consultant Temporary Full Time (2 years)Salary 50,131 pa + Superannuation Location Ringwood Croydon Are you great with people and love health and fitness? Do you enjoy providing solutions to customer problems? Are you self-motivated, energetic, an active listener and effective communicator? Then an exciting opportunity awaits you as part of the Maroondah Leisure membership team. The Member Care Consultant will assist with the membership team in the delivery of exceptional customer experiences within our 7 facilities, Aquanation, Aquahub, Croydon Memorial Pool, The Rings, Ringwood Golf Course, Dorset Golf Course and Maroondah Nets. The successful candidate will be responsible for Actively promoting the Maroondah Leisure core professional, cultural and team values. Assist the Maroondah Leisure membership team in achieving organisational outcomes. Ability to understand and accurately record data using Maroondah Leisure™s point of sale software. Manage outstanding membership fees, and work to agreed KPIs. Develop and maintain a sound understanding of Maroondah Leisure membership processes and to accurately and effectively complete membership suspension, variation amp cancellation requests. Accurately record new members, and changes to membership via Council record systems. Manage a large variety of customer enquiries and work to achieve positive outcomes. Reconcile payroll memberships and complete the membership direct debit run, when required. Dont miss this opportunity to be a part of a high performing team improving the lives of the Maroondah community through physical activity and social connections. As part of our recruitment process you may be required to have pre-employment checks. (Psychometric Assessment, Medical, CrimCheck and provide us with a current Working with Children Id Card - Employee). For further information please call Lisa Haw, Customer Service, Membership and Child Care Manager on Tel 0412 069 095. Member Care Consultant Temporary Full Time (2 years)Salary 50,131 pa + Superannuation Location Ringwood Croydon Are you great with people and love health and fitness? Do you enjoy providing solutions to customer problems? Are you self-motivated, energetic, an active listener and effective communicator? Then an exciting opportunity awaits you as part of the Maroondah Leisure membership team. The Member Care Consultant will assist with the membership team in the delivery of exceptional customer experiences within our 7 facilities, Aquanation, Aquahub, Croydon Memorial Pool, The Rings, Ringwood Golf Course, Dorset Golf Course and Maroondah Nets. The successful candidate will be responsible for Actively promoting the Maroondah Leisure core professional, cultural and team values. Assist the Maroondah Leisure membership team in achieving organisational outcomes. Ability to understand and accurately record data using Maroondah Leisure™s point of sale software. Manage outstanding membership fees, and work to agreed KPIs. Develop and maintain a sound understanding of Maroondah Leisure membership processes and to accurately and effectively complete membership suspension, variation amp cancellation requests. Accurately record new members, and changes to membership via Council record systems. Manage a large variety of customer enquiries and work to achieve positive outcomes. Reconcile payroll memberships and complete the membership direct debit run, when required. Dont miss this opportunity to be a part of a high performing team improving the lives of the Maroondah community through physical activity and social connections. As part of our recruitment process you may be required to have pre-employment checks. (Psychometric Assessment, Medical, CrimCheck and provide us with a current Working with Children Id Card - Employee). For further information please call Lisa Haw, Customer Service, Membership and Child Care Manager on Tel 0412 069 095. Member Care Consultant Temporary Full Time (2 years)Salary 50,131 pa + Superannuation Location Ringwood Croydon Member Care Consultant Temporary Full Time (2 years) Temporary Full Time (2 years) Salary 50,131 pa + Superannuation Salary 50,131 pa + Superannuation Location Ringwood Croydon Location Ringwood Croydon Are you great with people and love health and fitness? Do you enjoy providing solutions to customer problems? Are you self-motivated, energetic, an active listener and effective communicator? Then an exciting opportunity awaits you as part of the Maroondah Leisure membership team. The Member Care Consultant will assist with the membership team in the delivery of exceptional customer experiences within our 7 facilities, Aquanation, Aquahub, Croydon Memorial Pool, The Rings, Ringwood Golf Course, Dorset Golf Course and Maroondah Nets. The successful candidate will be responsible for Actively promoting the Maroondah Leisure core professional, cultural and team values. Assist the Maroondah Leisure membership team in achieving organisational outcomes. Ability to understand and accurately record data using Maroondah Leisure™s point of sale software. Manage outstanding membership fees, and work to agreed KPIs. Develop and maintain a sound understanding of Maroondah Leisure membership processes and to accurately and effectively complete membership suspension, variation amp cancellation requests. Accurately record new members, and changes to membership via Council record systems. Manage a large variety of customer enquiries and work to achieve positive outcomes. Reconcile payroll memberships and complete the membership direct debit run, when required. Dont miss this opportunity to be a part of a high performing team improving the lives of the Maroondah community through physical activity and social connections. The successful candidate will be responsible for Actively promoting the Maroondah Leisure core professional, cultural and team values. Assist the Maroondah Leisure membership team in achieving organisational outcomes. Ability to understand and accurately record data using Maroondah Leisure™s point of sale software. Manage outstanding membership fees, and work to agreed KPIs. Develop and maintain a sound understanding of Maroondah Leisure membership processes and to accurately and effectively complete membership suspension, variation amp cancellation requests. Accurately record new members, and changes to membership via Council record systems. Manage a large variety of customer enquiries and work to achieve positive outcomes. Reconcile payroll memberships and complete the membership direct debit run, when required. Dont miss this opportunity to be a part of a high performing team improving the lives of the Maroondah community through physical activity and social connections. As part of our recruitment process you may be required to have pre-employment checks. (Psychometric Assessment, Medical, CrimCheck and provide us with a current Working with Children Id Card - Employee). As part of our recruitment process you may be required to have pre-employment checks. (Psychometric Assessment, Medical, CrimCheck and provide us with a current Working with Children Id Card - Employee). For further information please call Lisa Haw, Customer Service, Membership and Child Care Manager on Tel 0412 069 095. For further information please call Lisa Haw, Customer Service, Membership and Child Care Manager on Tel 0412 069 095.

    location Croydon, Victoria


  • Customer Service Representative

    Located in Abbotsford 28.37 per hour plus superannuation Ongoing role, starting 2nd March 2020 Working on behalf of a leader in the financial services industry, you will be responsible for answering inbound calls as part of their commitment to their Australian customer base. Working hours for this role will be between 8am-8pm, therefore flexibility is offered for success in this role. Client Details Our client provides excellent career growth, with opportunity to move within both front, middle and back office roles as part of your career path. In addition to this, our client has an ongoing commitment to ensuring the best possible career development by providing continuous training and development for new and existing staff. Description The responsibilities for this role include, but are not limited to Handling complex inbound calls surrounding shareholdings Resolve customer requests as the first point of contact or escalate if needed Email correspondence with customers and clients Continuous learning of new systems and procedures with the opportunity to develop in the role Profile The ideal candidate for this role will possess the following Previous experience in a customer service environment (phone based experience is advantageous but not essential) Willingness to learn and develop within the role and company Excellent communication skills - both written and verbal Looking for long-term career opportunities Job Offer Interviews will be scheduled as applications come in - therefore we encourage you to apply as soon as possible. The start date for this role will be March 2nd 2020. If you are interested, please apply now. Located in Abbotsford 28.37 per hour plus superannuation Ongoing role, starting 2nd March 2020 Working on behalf of a leader in the financial services industry, you will be responsible for answering inbound calls as part of their commitment to their Australian customer base. Working hours for this role will be between 8am-8pm, therefore flexibility is offered for success in this role. Client Details Our client provides excellent career growth, with opportunity to move within both front, middle and back office roles as part of your career path. In addition to this, our client has an ongoing commitment to ensuring the best possible career development by providing continuous training and development for new and existing staff. Description The responsibilities for this role include, but are not limited to Handling complex inbound calls surrounding shareholdings Resolve customer requests as the first point of contact or escalate if needed Email correspondence with customers and clients Continuous learning of new systems and procedures with the opportunity to develop in the role Profile The ideal candidate for this role will possess the following Previous experience in a customer service environment (phone based experience is advantageous but not essential) Willingness to learn and develop within the role and company Excellent communication skills - both written and verbal Looking for long-term career opportunities Job Offer Interviews will be scheduled as applications come in - therefore we encourage you to apply as soon as possible. The start date for this role will be March 2nd 2020. If you are interested, please apply now. Located in Abbotsford 28.37 per hour plus superannuation Ongoing role, starting 2nd March 2020 Located in Abbotsford 28.37 per hour plus superannuation Ongoing role, starting 2nd March 2020 Located in Abbotsford 28.37 per hour plus superannuation Ongoing role, starting 2nd March 2020 Located in Abbotsford 28.37 per hour plus superannuation Ongoing role, starting 2nd March 2020 Working on behalf of a leader in the financial services industry, you will be responsible for answering inbound calls as part of their commitment to their Australian customer base. Working hours for this role will be between 8am-8pm, therefore flexibility is offered for success in this role. Client Details Our client provides excellent career growth, with opportunity to move within both front, middle and back office roles as part of your career path. In addition to this, our client has an ongoing commitment to ensuring the best possible career development by providing continuous training and development for new and existing staff. Description The responsibilities for this role include, but are not limited to Handling complex inbound calls surrounding shareholdings Resolve customer requests as the first point of contact or escalate if needed Email correspondence with customers and clients Continuous learning of new systems and procedures with the opportunity to develop in the role Profile The ideal candidate for this role will possess the following Previous experience in a customer service environment (phone based experience is advantageous but not essential) Willingness to learn and develop within the role and company Excellent communication skills - both written and verbal Looking for long-term career opportunities Job Offer Interviews will be scheduled as applications come in - therefore we encourage you to apply as soon as possible. The start date for this role will be March 2nd 2020. If you are interested, please apply now. Working on behalf of a leader in the financial services industry, you will be responsible for answering inbound calls as part of their commitment to their Australian customer base. Working hours for this role will be between 8am-8pm, therefore flexibility is offered for success in this role. Client Details Client Details Our client provides excellent career growth, with opportunity to move within both front, middle and back office roles as part of your career path. In addition to this, our client has an ongoing commitment to ensuring the best possible career development by providing continuous training and development for new and existing staff. Description Description The responsibilities for this role include, but are not limited to Handling complex inbound calls surrounding shareholdings Resolve customer requests as the first point of contact or escalate if needed Email correspondence with customers and clients Continuous learning of new systems and procedures with the opportunity to develop in the role Profile Profile The ideal candidate for this role will possess the following Previous experience in a customer service environment (phone based experience is advantageous but not essential) Willingness to learn and develop within the role and company Excellent communication skills - both written and verbal Looking for long-term career opportunities Job Offer Job Offer Interviews will be scheduled as applications come in - therefore we encourage you to apply as soon as possible. The start date for this role will be March 2nd 2020. If you are interested, please apply now.

    location East Melbourne, Victoria


  • Customer Service Representative

    Located in Abbotsford 28.37 per hour plus superannuation Ongoing role, starting 2nd March 2020 Working on behalf of a leader in the financial services industry, you will be responsible for answering inbound calls as part of their commitment to their Australian customer base. Working hours for this role will be between 8am-8pm, therefore flexibility is offered for success in this role. Client Details Our client provides excellent career growth, with opportunity to move within both front, middle and back office roles as part of your career path. In addition to this, our client has an ongoing commitment to ensuring the best possible career development by providing continuous training and development for new and existing staff. Description The responsibilities for this role include, but are not limited to Handling complex inbound calls surrounding shareholdings Resolve customer requests as the first point of contact or escalate if needed Email correspondence with customers and clients Continuous learning of new systems and procedures with the opportunity to develop in the role Profile The ideal candidate for this role will possess the following Previous experience in a customer service environment (phone based experience is advantageous but not essential) Willingness to learn and develop within the role and company Excellent communication skills - both written and verbal Looking for long-term career opportunities Job Offer Interviews will be scheduled as applications come in - therefore we encourage you to apply as soon as possible. The start date for this role will be March 2nd 2020. If you are interested, please apply now. 0000064399-1158207270762681 Located in Abbotsford 28.37 per hour plus superannuation Ongoing role, starting 2nd March 2020 Working on behalf of a leader in the financial services industry, you will be responsible for answering inbound calls as part of their commitment to their Australian customer base. Working hours for this role will be between 8am-8pm, therefore flexibility is offered for success in this role. Client Details Our client provides excellent career growth, with opportunity to move within both front, middle and back office roles as part of your career path. In addition to this, our client has an ongoing commitment to ensuring the best possible career development by providing continuous training and development for new and existing staff. Description The responsibilities for this role include, but are not limited to Handling complex inbound calls surrounding shareholdings Resolve customer requests as the first point of contact or escalate if needed Email correspondence with customers and clients Continuous learning of new systems and procedures with the opportunity to develop in the role Profile The ideal candidate for this role will possess the following Previous experience in a customer service environment (phone based experience is advantageous but not essential) Willingness to learn and develop within the role and company Excellent communication skills - both written and verbal Looking for long-term career opportunities Job Offer Interviews will be scheduled as applications come in - therefore we encourage you to apply as soon as possible. The start date for this role will be March 2nd 2020. If you are interested, please apply now. 0000064399-1158207270762681 Located in Abbotsford 28.37 per hour plus superannuation Ongoing role, starting 2nd March 2020 Working on behalf of a leader in the financial services industry, you will be responsible for answering inbound calls as part of their commitment to their Australian customer base. Working hours for this role will be between 8am-8pm, therefore flexibility is offered for success in this role. Client Details Client Details Our client provides excellent career growth, with opportunity to move within both front, middle and back office roles as part of your career path. In addition to this, our client has an ongoing commitment to ensuring the best possible career development by providing continuous training and development for new and existing staff. Description Description The responsibilities for this role include, but are not limited to Handling complex inbound calls surrounding shareholdings Resolve customer requests as the first point of contact or escalate if needed Email correspondence with customers and clients Continuous learning of new systems and procedures with the opportunity to develop in the role Profile Profile The ideal candidate for this role will possess the following Previous experience in a customer service environment (phone based experience is advantageous but not essential) Willingness to learn and develop within the role and company Excellent communication skills - both written and verbal Looking for long-term career opportunities Job Offer Job Offer Interviews will be scheduled as applications come in - therefore we encourage you to apply as soon as possible. The start date for this role will be March 2nd 2020. If you are interested, please apply now.

    location East Melbourne, Victoria


  • Member Care Consultant

    Member Care Consultant Temporary Full Time (2 years)Salary 50,131 pa + Superannuation Location Ringwood Croydon Are you great with people and love health and fitness? Do you enjoy providing solutions to customer problems? Are you self-motivated, energetic, an active listener and effective communicator? Then an exciting opportunity awaits you as part of the Maroondah Leisure membership team. The Member Care Consultant will assist with the membership team in the delivery of exceptional customer experiences within our 7 facilities, Aquanation, Aquahub, Croydon Memorial Pool, The Rings, Ringwood Golf Course, Dorset Golf Course and Maroondah Nets. The successful candidate will be responsible for Actively promoting the Maroondah Leisure core professional, cultural and team values. Assist the Maroondah Leisure membership team in achieving organisational outcomes. Ability to understand and accurately record data using Maroondah Leisure™s point of sale software. Manage outstanding membership fees, and work to agreed KPIs. Develop and maintain a sound understanding of Maroondah Leisure membership processes and to accurately and effectively complete membership suspension, variation amp cancellation requests. Accurately record new members, and changes to membership via Council record systems. Manage a large variety of customer enquiries and work to achieve positive outcomes. Reconcile payroll memberships and complete the membership direct debit run, when required. Dont miss this opportunity to be a part of a high performing team improving the lives of the Maroondah community through physical activity and social connections. As part of our recruitment process you may be required to have pre-employment checks. (Psychometric Assessment, Medical, CrimCheck and provide us with a current Working with Children Id Card - Employee). For further information please call Lisa Haw, Customer Service, Membership and Child Care Manager on Tel 0412 069 095. Member Care Consultant Temporary Full Time (2 years)Salary 50,131 pa + Superannuation Location Ringwood Croydon Are you great with people and love health and fitness? Do you enjoy providing solutions to customer problems? Are you self-motivated, energetic, an active listener and effective communicator? Then an exciting opportunity awaits you as part of the Maroondah Leisure membership team. The Member Care Consultant will assist with the membership team in the delivery of exceptional customer experiences within our 7 facilities, Aquanation, Aquahub, Croydon Memorial Pool, The Rings, Ringwood Golf Course, Dorset Golf Course and Maroondah Nets. The successful candidate will be responsible for Actively promoting the Maroondah Leisure core professional, cultural and team values. Assist the Maroondah Leisure membership team in achieving organisational outcomes. Ability to understand and accurately record data using Maroondah Leisure™s point of sale software. Manage outstanding membership fees, and work to agreed KPIs. Develop and maintain a sound understanding of Maroondah Leisure membership processes and to accurately and effectively complete membership suspension, variation amp cancellation requests. Accurately record new members, and changes to membership via Council record systems. Manage a large variety of customer enquiries and work to achieve positive outcomes. Reconcile payroll memberships and complete the membership direct debit run, when required. Dont miss this opportunity to be a part of a high performing team improving the lives of the Maroondah community through physical activity and social connections. As part of our recruitment process you may be required to have pre-employment checks. (Psychometric Assessment, Medical, CrimCheck and provide us with a current Working with Children Id Card - Employee). For further information please call Lisa Haw, Customer Service, Membership and Child Care Manager on Tel 0412 069 095. Member Care Consultant Temporary Full Time (2 years)Salary 50,131 pa + Superannuation Location Ringwood Croydon Member Care Consultant Temporary Full Time (2 years) Temporary Full Time (2 years) Salary 50,131 pa + Superannuation Salary 50,131 pa + Superannuation Location Ringwood Croydon Location Ringwood Croydon Are you great with people and love health and fitness? Do you enjoy providing solutions to customer problems? Are you self-motivated, energetic, an active listener and effective communicator? Then an exciting opportunity awaits you as part of the Maroondah Leisure membership team. The Member Care Consultant will assist with the membership team in the delivery of exceptional customer experiences within our 7 facilities, Aquanation, Aquahub, Croydon Memorial Pool, The Rings, Ringwood Golf Course, Dorset Golf Course and Maroondah Nets. The successful candidate will be responsible for Actively promoting the Maroondah Leisure core professional, cultural and team values. Assist the Maroondah Leisure membership team in achieving organisational outcomes. Ability to understand and accurately record data using Maroondah Leisure™s point of sale software. Manage outstanding membership fees, and work to agreed KPIs. Develop and maintain a sound understanding of Maroondah Leisure membership processes and to accurately and effectively complete membership suspension, variation amp cancellation requests. Accurately record new members, and changes to membership via Council record systems. Manage a large variety of customer enquiries and work to achieve positive outcomes. Reconcile payroll memberships and complete the membership direct debit run, when required. Dont miss this opportunity to be a part of a high performing team improving the lives of the Maroondah community through physical activity and social connections. The successful candidate will be responsible for Actively promoting the Maroondah Leisure core professional, cultural and team values. Assist the Maroondah Leisure membership team in achieving organisational outcomes. Ability to understand and accurately record data using Maroondah Leisure™s point of sale software. Manage outstanding membership fees, and work to agreed KPIs. Develop and maintain a sound understanding of Maroondah Leisure membership processes and to accurately and effectively complete membership suspension, variation amp cancellation requests. Accurately record new members, and changes to membership via Council record systems. Manage a large variety of customer enquiries and work to achieve positive outcomes. Reconcile payroll memberships and complete the membership direct debit run, when required. Dont miss this opportunity to be a part of a high performing team improving the lives of the Maroondah community through physical activity and social connections. As part of our recruitment process you may be required to have pre-employment checks. (Psychometric Assessment, Medical, CrimCheck and provide us with a current Working with Children Id Card - Employee). As part of our recruitment process you may be required to have pre-employment checks. (Psychometric Assessment, Medical, CrimCheck and provide us with a current Working with Children Id Card - Employee). For further information please call Lisa Haw, Customer Service, Membership and Child Care Manager on Tel 0412 069 095. For further information please call Lisa Haw, Customer Service, Membership and Child Care Manager on Tel 0412 069 095.

    location Croydon, Victoria


  • Customer Service - Front Desk

    Busy fast paced environment Extensive customer service Proficient in MYOB Operating in Australia for over 6 decades this industry leading manufacturing company has established a reputation for being an employer of choice and inclusion. Brilliant opportunity to join the Customer Service team, this pivotal role within the organisation will see you extremely business, having to think on your feet, juggling any number of tasks at any one time. About the role As part of the Customer Service team which is situated at the Front desk area of the Organisation. This position is pivotal in being the first point of contact and bringing to life the values of the organisation. The successful candidate whilst co-ordinating the front desk customer service area is also responsible for supporting departments with adhoc administration and customer service enquiries. Duties and responsibilities Meet and greet all visitors upon arrival promptly and professionally Ensure all incoming phone calls are actioned, screened and directed to the appropriate person As a Customer service team member - dealing with enquiries via phone, email and in person Data Entry of Sales orders and allocation of payments into MYOB Receipt and processing of EFTPOS payments Ensure all office public areas are clean and well presented at all times Incoming and outgoing couriers and mail - deliver to appropriate staff Skills and experience 2 years previous experience in a fast-paced customer service focused environment Exceptional verbal and written communication skills Previous experience dealing with customer complaints and resolution Ability to provide outstanding customer service to both internal and external contacts Strong organisational skills and the ability to work well under pressure Proficient in MYOB Sheet metal knowledge (highly advantageous) Excellent time management Attention to detail If you have all of the above, are punctual, reliable, organised and efficient, love to juggle multiple tasks at any one time without skipping a beat then this is the role for you. Apply now or call Lisa today for a confidential discussion on 03 8554 2022. Busy fast paced environment Extensive customer service Proficient in MYOB Operating in Australia for over 6 decades this industry leading manufacturing company has established a reputation for being an employer of choice and inclusion. Brilliant opportunity to join the Customer Service team, this pivotal role within the organisation will see you extremely business, having to think on your feet, juggling any number of tasks at any one time. About the role As part of the Customer Service team which is situated at the Front desk area of the Organisation. This position is pivotal in being the first point of contact and bringing to life the values of the organisation. The successful candidate whilst co-ordinating the front desk customer service area is also responsible for supporting departments with adhoc administration and customer service enquiries. Duties and responsibilities Meet and greet all visitors upon arrival promptly and professionally Ensure all incoming phone calls are actioned, screened and directed to the appropriate person As a Customer service team member - dealing with enquiries via phone, email and in person Data Entry of Sales orders and allocation of payments into MYOB Receipt and processing of EFTPOS payments Ensure all office public areas are clean and well presented at all times Incoming and outgoing couriers and mail - deliver to appropriate staff Skills and experience 2 years previous experience in a fast-paced customer service focused environment Exceptional verbal and written communication skills Previous experience dealing with customer complaints and resolution Ability to provide outstanding customer service to both internal and external contacts Strong organisational skills and the ability to work well under pressure Proficient in MYOB Sheet metal knowledge (highly advantageous) Excellent time management Attention to detail If you have all of the above, are punctual, reliable, organised and efficient, love to juggle multiple tasks at any one time without skipping a beat then this is the role for you. Apply now or call Lisa today for a confidential discussion on 03 8554 2022. Busy fast paced environment Extensive customer service Proficient in MYOB Busy fast paced environment Extensive customer service Proficient in MYOB Busy fast paced environment Extensive customer service Proficient in MYOB Busy fast paced environment Extensive customer service Proficient in MYOB Operating in Australia for over 6 decades this industry leading manufacturing company has established a reputation for being an employer of choice and inclusion. Brilliant opportunity to join the Customer Service team, this pivotal role within the organisation will see you extremely business, having to think on your feet, juggling any number of tasks at any one time. About the role As part of the Customer Service team which is situated at the Front desk area of the Organisation. This position is pivotal in being the first point of contact and bringing to life the values of the organisation. The successful candidate whilst co-ordinating the front desk customer service area is also responsible for supporting departments with adhoc administration and customer service enquiries. Duties and responsibilities Meet and greet all visitors upon arrival promptly and professionally Ensure all incoming phone calls are actioned, screened and directed to the appropriate person As a Customer service team member - dealing with enquiries via phone, email and in person Data Entry of Sales orders and allocation of payments into MYOB Receipt and processing of EFTPOS payments Ensure all office public areas are clean and well presented at all times Incoming and outgoing couriers and mail - deliver to appropriate staff Skills and experience 2 years previous experience in a fast-paced customer service focused environment Exceptional verbal and written communication skills Previous experience dealing with customer complaints and resolution Ability to provide outstanding customer service to both internal and external contacts Strong organisational skills and the ability to work well under pressure Proficient in MYOB Sheet metal knowledge (highly advantageous) Excellent time management Attention to detail If you have all of the above, are punctual, reliable, organised and efficient, love to juggle multiple tasks at any one time without skipping a beat then this is the role for you. Apply now or call Lisa today for a confidential discussion on 03 8554 2022. Operating in Australia for over 6 decades this industry leading manufacturing company has established a reputation for being an employer of choice and inclusion. Brilliant opportunity to join the Customer Service team, this pivotal role within the organisation will see you extremely business, having to think on your feet, juggling any number of tasks at any one time. About the role As part of the Customer Service team which is situated at the Front desk area of the Organisation. This position is pivotal in being the first point of contact and bringing to life the values of the organisation. The successful candidate whilst co-ordinating the front desk customer service area is also responsible for supporting departments with adhoc administration and customer service enquiries. Duties and responsibilities Meet and greet all visitors upon arrival promptly and professionally Ensure all incoming phone calls are actioned, screened and directed to the appropriate person As a Customer service team member - dealing with enquiries via phone, email and in person Data Entry of Sales orders and allocation of payments into MYOB Receipt and processing of EFTPOS payments Ensure all office public areas are clean and well presented at all times Incoming and outgoing couriers and mail - deliver to appropriate staff Skills and experience 2 years previous experience in a fast-paced customer service focused environment Exceptional verbal and written communication skills Previous experience dealing with customer complaints and resolution Ability to provide outstanding customer service to both internal and external contacts Strong organisational skills and the ability to work well under pressure Proficient in MYOB Sheet metal knowledge (highly advantageous) Excellent time management Attention to detail If you have all of the above, are punctual, reliable, organised and efficient, love to juggle multiple tasks at any one time without skipping a beat then this is the role for you. Apply now or call Lisa today for a confidential discussion on 03 8554 2022. Operating in Australia for over 6 decades this industry leading manufacturing company has established a reputation for being an employer of choice and inclusion. Brilliant opportunity to join the Customer Service team, this pivotal role within the organisation will see you extremely business, having to think on your feet, juggling any number of tasks at any one time. About the role About the role As part of the Customer Service team which is situated at the Front desk area of the Organisation. This position is pivotal in being the first point of contact and bringing to life the values of the organisation. The successful candidate whilst co-ordinating the front desk customer service area is also responsible for supporting departments with adhoc administration and customer service enquiries. Duties and responsibilities Duties and responsibilities Meet and greet all visitors upon arrival promptly and professionally Ensure all incoming phone calls are actioned, screened and directed to the appropriate person As a Customer service team member - dealing with enquiries via phone, email and in person Data Entry of Sales orders and allocation of payments into MYOB Receipt and processing of EFTPOS payments Ensure all office public areas are clean and well presented at all times Incoming and outgoing couriers and mail - deliver to appropriate staff Skills and experience Skills and experience 2 years previous experience in a fast-paced customer service focused environment Exceptional verbal and written communication skills Previous experience dealing with customer complaints and resolution Ability to provide outstanding customer service to both internal and external contacts Strong organisational skills and the ability to work well under pressure Proficient in MYOB Sheet metal knowledge (highly advantageous) Excellent time management Attention to detail If you have all of the above, are punctual, reliable, organised and efficient, love to juggle multiple tasks at any one time without skipping a beat then this is the role for you. Apply now or call Lisa today for a confidential discussion on 03 8554 2022.

    location East Melbourne, Victoria


  • Member Care Consultant

    Member Care Consultant Temporary Full Time (2 years)Salary 50,131 pa + Superannuation Location Ringwood Croydon Are you great with people and love health and fitness? Do you enjoy providing solutions to customer problems? Are you self-motivated, energetic, an active listener and effective communicator? Then an exciting opportunity awaits you as part of the Maroondah Leisure membership team. The Member Care Consultant will assist with the membership team in the delivery of exceptional customer experiences within our 7 facilities, Aquanation, Aquahub, Croydon Memorial Pool, The Rings, Ringwood Golf Course, Dorset Golf Course and Maroondah Nets. The successful candidate will be responsible for Actively promoting the Maroondah Leisure core professional, cultural and team values. Assist the Maroondah Leisure membership team in achieving organisational outcomes. Ability to understand and accurately record data using Maroondah Leisure™s point of sale software. Manage outstanding membership fees, and work to agreed KPIs. Develop and maintain a sound understanding of Maroondah Leisure membership processes and to accurately and effectively complete membership suspension, variation amp cancellation requests. Accurately record new members, and changes to membership via Council record systems. Manage a large variety of customer enquiries and work to achieve positive outcomes. Reconcile payroll memberships and complete the membership direct debit run, when required. Dont miss this opportunity to be a part of a high performing team improving the lives of the Maroondah community through physical activity and social connections. As part of our recruitment process you may be required to have pre-employment checks. (Psychometric Assessment, Medical, CrimCheck and provide us with a current Working with Children Id Card - Employee). For further information please call Lisa Haw, Customer Service, Membership and Child Care Manager on Tel 0412 069 095. Member Care Consultant Temporary Full Time (2 years)Salary 50,131 pa + Superannuation Location Ringwood Croydon Are you great with people and love health and fitness? Do you enjoy providing solutions to customer problems? Are you self-motivated, energetic, an active listener and effective communicator? Then an exciting opportunity awaits you as part of the Maroondah Leisure membership team. The Member Care Consultant will assist with the membership team in the delivery of exceptional customer experiences within our 7 facilities, Aquanation, Aquahub, Croydon Memorial Pool, The Rings, Ringwood Golf Course, Dorset Golf Course and Maroondah Nets. The successful candidate will be responsible for Actively promoting the Maroondah Leisure core professional, cultural and team values. Assist the Maroondah Leisure membership team in achieving organisational outcomes. Ability to understand and accurately record data using Maroondah Leisure™s point of sale software. Manage outstanding membership fees, and work to agreed KPIs. Develop and maintain a sound understanding of Maroondah Leisure membership processes and to accurately and effectively complete membership suspension, variation amp cancellation requests. Accurately record new members, and changes to membership via Council record systems. Manage a large variety of customer enquiries and work to achieve positive outcomes. Reconcile payroll memberships and complete the membership direct debit run, when required. Dont miss this opportunity to be a part of a high performing team improving the lives of the Maroondah community through physical activity and social connections. As part of our recruitment process you may be required to have pre-employment checks. (Psychometric Assessment, Medical, CrimCheck and provide us with a current Working with Children Id Card - Employee). For further information please call Lisa Haw, Customer Service, Membership and Child Care Manager on Tel 0412 069 095. Member Care Consultant Temporary Full Time (2 years)Salary 50,131 pa + Superannuation Location Ringwood Croydon Member Care Consultant Temporary Full Time (2 years) Temporary Full Time (2 years) Salary 50,131 pa + Superannuation Salary 50,131 pa + Superannuation Location Ringwood Croydon Location Ringwood Croydon Are you great with people and love health and fitness? Do you enjoy providing solutions to customer problems? Are you self-motivated, energetic, an active listener and effective communicator? Then an exciting opportunity awaits you as part of the Maroondah Leisure membership team. The Member Care Consultant will assist with the membership team in the delivery of exceptional customer experiences within our 7 facilities, Aquanation, Aquahub, Croydon Memorial Pool, The Rings, Ringwood Golf Course, Dorset Golf Course and Maroondah Nets. The successful candidate will be responsible for Actively promoting the Maroondah Leisure core professional, cultural and team values. Assist the Maroondah Leisure membership team in achieving organisational outcomes. Ability to understand and accurately record data using Maroondah Leisure™s point of sale software. Manage outstanding membership fees, and work to agreed KPIs. Develop and maintain a sound understanding of Maroondah Leisure membership processes and to accurately and effectively complete membership suspension, variation amp cancellation requests. Accurately record new members, and changes to membership via Council record systems. Manage a large variety of customer enquiries and work to achieve positive outcomes. Reconcile payroll memberships and complete the membership direct debit run, when required. Dont miss this opportunity to be a part of a high performing team improving the lives of the Maroondah community through physical activity and social connections. The successful candidate will be responsible for Actively promoting the Maroondah Leisure core professional, cultural and team values. Assist the Maroondah Leisure membership team in achieving organisational outcomes. Ability to understand and accurately record data using Maroondah Leisure™s point of sale software. Manage outstanding membership fees, and work to agreed KPIs. Develop and maintain a sound understanding of Maroondah Leisure membership processes and to accurately and effectively complete membership suspension, variation amp cancellation requests. Accurately record new members, and changes to membership via Council record systems. Manage a large variety of customer enquiries and work to achieve positive outcomes. Reconcile payroll memberships and complete the membership direct debit run, when required. Dont miss this opportunity to be a part of a high performing team improving the lives of the Maroondah community through physical activity and social connections. As part of our recruitment process you may be required to have pre-employment checks. (Psychometric Assessment, Medical, CrimCheck and provide us with a current Working with Children Id Card - Employee). As part of our recruitment process you may be required to have pre-employment checks. (Psychometric Assessment, Medical, CrimCheck and provide us with a current Working with Children Id Card - Employee). For further information please call Lisa Haw, Customer Service, Membership and Child Care Manager on Tel 0412 069 095. For further information please call Lisa Haw, Customer Service, Membership and Child Care Manager on Tel 0412 069 095.

    location Croydon, Victoria


  • Digital Customer Support Consultant

    Join a global leader in seamless payment solutions FinTech Preston location free onsite parking close to Northland Shopping Centre Perm ongoing role 55K - 60K + super + 5 weeks annual leave As a Customer Service focussed professional with some technical experience or an interest in tech, software particularly, you will feel welcome and right at home within a supportive and welcoming team. You will enjoy benefits inc Attractive salary package - 55K - 60K + super Additional annual leave Great office environment “ see below I hope you like table tennis Well known and reputable company in the Fin Tech space Room for personal and career growth within the company Become competent across multiple payment software and applications Great cafes and close to Northland Shopping Centre Your new role Following a thorough induction and training period, you will be responsible for responding to and processing basic level 1 technical support tickets for a range of tier 1 clients via phone, Zendesk, email and Jira. Most tech is bespoke and we will provide training, however a technical mindsetexperience is preferred. What™s most important however is your ability to provide professional service and correspondence to our very valued clients. This position requires you to be available for a rotating quarterly roster as below Night shift 8pm to 6am, 4 days off, 4 days on Standard day shift Wednesday to Sunday or Saturday to Wednesday between 6am to 8pm Your new company We™re thrilled to continue our partnership with this industry leading global company in the Fin Tech space. They are the global leader in seamless payment solutions and finance technology. The open-plan offices have been recently refurbished, and boast a ping pong table, La Marzocco Coffee machine and plenty of space to take a break including an outdoor courtyard. There is on-site parking if you drive, bike storage if you cycle, and nearby busses if you™re on public transport About YOU and key requirements You™re an exceptional communicator Professional written communication is key Basic level 1 technical support experience highly regarded Availability to work across a quarterly rotating roster as above We are looking to conduct interviews ASAP. If the above resonates with you, please APPLY NOW or for further information, please contact Jade Holden on 03 8637 4407. 3096619a Join a global leader in seamless payment solutions FinTech Preston location free onsite parking close to Northland Shopping Centre Perm ongoing role 55K - 60K + super + 5 weeks annual leave As a Customer Service focussed professional with some technical experience or an interest in tech, software particularly, you will feel welcome and right at home within a supportive and welcoming team. You will enjoy benefits inc Attractive salary package - 55K - 60K + super Additional annual leave Great office environment “ see below I hope you like table tennis Well known and reputable company in the Fin Tech space Room for personal and career growth within the company Become competent across multiple payment software and applications Great cafes and close to Northland Shopping Centre Your new role Following a thorough induction and training period, you will be responsible for responding to and processing basic level 1 technical support tickets for a range of tier 1 clients via phone, Zendesk, email and Jira. Most tech is bespoke and we will provide training, however a technical mindsetexperience is preferred. What™s most important however is your ability to provide professional service and correspondence to our very valued clients. This position requires you to be available for a rotating quarterly roster as below Night shift 8pm to 6am, 4 days off, 4 days on Standard day shift Wednesday to Sunday or Saturday to Wednesday between 6am to 8pm Your new company We™re thrilled to continue our partnership with this industry leading global company in the Fin Tech space. They are the global leader in seamless payment solutions and finance technology. The open-plan offices have been recently refurbished, and boast a ping pong table, La Marzocco Coffee machine and plenty of space to take a break including an outdoor courtyard. There is on-site parking if you drive, bike storage if you cycle, and nearby busses if you™re on public transport About YOU and key requirements You™re an exceptional communicator Professional written communication is key Basic level 1 technical support experience highly regarded Availability to work across a quarterly rotating roster as above We are looking to conduct interviews ASAP. If the above resonates with you, please APPLY NOW or for further information, please contact Jade Holden on 03 8637 4407. 3096619a Join a global leader in seamless payment solutions FinTech Preston location free onsite parking close to Northland Shopping Centre Perm ongoing role 55K - 60K + super + 5 weeks annual leave You will enjoy benefits inc Attractive salary package - 55K - 60K + super 55K - 60K + super Additional annual leave Additional annual leave Great office environment “ see below I hope you like table tennis Well known and reputable company in the Fin Tech space Room for personal and career growth within the company Become competent across multiple payment software and applications Become competent across multiple payment software and applications Great cafes and close to Northland Shopping Centre Your new role This position requires you to be available for a rotating quarterly roster as below Night shift 8pm to 6am, 4 days off, 4 days on Standard day shift Wednesday to Sunday or Saturday to Wednesday between 6am to 8pm Your new company About YOU and key requirements You™re an exceptional communicator Professional written communication is key Basic level 1 technical support experience highly regarded Availability to work across a quarterly rotating roster as above please APPLY NOW

    location East Melbourne, Victoria


  • Customer Service Consultant

    Close to public transport - Richmond station Mon - Fri 9-5 Immediate start Our client is an energy provider, located in Richmond. 100 Australian owned and operated this organisation is not your traditional energy model and they are focused on delivering energy cheaper, cleaner and fairer. They pride themselves on being open and transparent with their customers and building lasting relationships. Due to exceptional growth within the business we are now seeking a passionate Customer Service Consultant to join their busy and supportive service team. Responsibilities will include Taking inbound customer queries General billing enquiries and raising credits on customer accounts Maintaining call notes and data base integrity Assisting on the chat line To be successful for this opportunity you will have Previous energy experience Excellent communications skills both written and verbal Intermediate to advance PC skills High attention to detail and good organisational skills This role will be commencing immediately working Monday “ Friday between working 9-5. This is a short term assignment with the possibility of extension. For a confidential discussion please call Brooke or Emma 85457500 or apply now. JO-1909-454918-3 Close to public transport - Richmond station Mon - Fri 9-5 Immediate start Our client is an energy provider, located in Richmond. 100 Australian owned and operated this organisation is not your traditional energy model and they are focused on delivering energy cheaper, cleaner and fairer. They pride themselves on being open and transparent with their customers and building lasting relationships. Due to exceptional growth within the business we are now seeking a passionate Customer Service Consultant to join their busy and supportive service team. Responsibilities will include Taking inbound customer queries General billing enquiries and raising credits on customer accounts Maintaining call notes and data base integrity Assisting on the chat line To be successful for this opportunity you will have Previous energy experience Excellent communications skills both written and verbal Intermediate to advance PC skills High attention to detail and good organisational skills This role will be commencing immediately working Monday “ Friday between working 9-5. This is a short term assignment with the possibility of extension. For a confidential discussion please call Brooke or Emma 85457500 or apply now. JO-1909-454918-3 Close to public transport - Richmond station Mon - Fri 9-5 Immediate start Responsibilities will include Taking inbound customer queries General billing enquiries and raising credits on customer accounts Maintaining call notes and data base integrity Assisting on the chat line To be successful for this opportunity you will have Previous energy experience Excellent communications skills both written and verbal Intermediate to advance PC skills High attention to detail and good organisational skills

    location East Melbourne, Victoria


  • Customer Service

    The Business This well-established Australian leader within the Travel industry are proud to work in strong partnership with affiliate organisations and boast to offering thousands of domestic and international holidays each year. Specialists in offering memorable holiday experiences throughout the world, this organisation continues to achieve success and take pride in their ability to provide a personalised service to their customers and offer their staff support, security and challenges within a relaxed and family friendly atmosphere. The Role Working within a committed and team focused Member Services division you will be responsible for providing high level support and assistance to their vast array of customers. Your days will be varied with no two calls being the same The Responsibilities Assisting with destination and holiday location information Making reservations and confirming accommodation Understanding the customers™ requirements and requests Detailing member entitlements and options Updating and maintaining various databases and spreadsheets Processing payments Preparing confirmation documents Other customer service and administrative duties as required The Requirements Strong proven experience within Customer Service Excellent communication skills Exceptional problem-solving skills Strong attention to detail and organisational skills The Process To apply for this position please click the apply now button and submit your resume. For further information please call 03 9553 4436 with reference number 957932 The Business This well-established Australian leader within the Travel industry are proud to work in strong partnership with affiliate organisations and boast to offering thousands of domestic and international holidays each year. Specialists in offering memorable holiday experiences throughout the world, this organisation continues to achieve success and take pride in their ability to provide a personalised service to their customers and offer their staff support, security and challenges within a relaxed and family friendly atmosphere. The Role Working within a committed and team focused Member Services division you will be responsible for providing high level support and assistance to their vast array of customers. Your days will be varied with no two calls being the same The Responsibilities Assisting with destination and holiday location information Making reservations and confirming accommodation Understanding the customers™ requirements and requests Detailing member entitlements and options Updating and maintaining various databases and spreadsheets Processing payments Preparing confirmation documents Other customer service and administrative duties as required The Requirements Strong proven experience within Customer Service Excellent communication skills Exceptional problem-solving skills Strong attention to detail and organisational skills The Process To apply for this position please click the apply now button and submit your resume. For further information please call 03 9553 4436 with reference number 957932 The Business This well-established Australian leader within the Travel industry are proud to work in strong partnership with affiliate organisations and boast to offering thousands of domestic and international holidays each year. Specialists in offering memorable holiday experiences throughout the world, this organisation continues to achieve success and take pride in their ability to provide a personalised service to their customers and offer their staff support, security and challenges within a relaxed and family friendly atmosphere. The Role Working within a committed and team focused Member Services division you will be responsible for providing high level support and assistance to their vast array of customers. Your days will be varied with no two calls being the same The Responsibilities Assisting with destination and holiday location information Making reservations and confirming accommodation Understanding the customers™ requirements and requests Detailing member entitlements and options Updating and maintaining various databases and spreadsheets Processing payments Preparing confirmation documents Other customer service and administrative duties as required The Requirements Strong proven experience within Customer Service Excellent communication skills Exceptional problem-solving skills Strong attention to detail and organisational skills The Process To apply for this position please click the apply now button and submit your resume. For further information please call 03 9553 4436 with reference number 957932 The Business This well-established Australian leader within the Travel industry are proud to work in strong partnership with affiliate organisations and boast to offering thousands of domestic and international holidays each year. Specialists in offering memorable holiday experiences throughout the world, this organisation continues to achieve success and take pride in their ability to provide a personalised service to their customers and offer their staff support, security and challenges within a relaxed and family friendly atmosphere. The Role Working within a committed and team focused Member Services division you will be responsible for providing high level support and assistance to their vast array of customers. Your days will be varied with no two calls being the same The Responsibilities Assisting with destination and holiday location information Making reservations and confirming accommodation Understanding the customers™ requirements and requests Detailing member entitlements and options Updating and maintaining various databases and spreadsheets Processing payments Preparing confirmation documents Other customer service and administrative duties as required The Requirements Strong proven experience within Customer Service Excellent communication skills Exceptional problem-solving skills Strong attention to detail and organisational skills The Process To apply for this position please click the apply now button and submit your resume. For further information please call 03 9553 4436 with reference number 957932 The Business This well-established Australian leader within the Travel industry are proud to work in strong partnership with affiliate organisations and boast to offering thousands of domestic and international holidays each year. Specialists in offering memorable holiday experiences throughout the world, this organisation continues to achieve success and take pride in their ability to provide a personalised service to their customers and offer their staff support, security and challenges within a relaxed and family friendly atmosphere. The Role Working within a committed and team focused Member Services division you will be responsible for providing high level support and assistance to their vast array of customers. Your days will be varied with no two calls being the same The Responsibilities Assisting with destination and holiday location information Making reservations and confirming accommodation Understanding the customers™ requirements and requests Detailing member entitlements and options Updating and maintaining various databases and spreadsheets Processing payments Preparing confirmation documents Other customer service and administrative duties as required The Requirements Strong proven experience within Customer Service Excellent communication skills Exceptional problem-solving skills Strong attention to detail and organisational skills The Process To apply for this position please click the apply now button and submit your resume. For further information please call 03 9553 4436 with reference number 957932 The Business This well-established Australian leader within the Travel industry are proud to work in strong partnership with affiliate organisations and boast to offering thousands of domestic and international holidays each year. Specialists in offering memorable holiday experiences throughout the world, this organisation continues to achieve success and take pride in their ability to provide a personalised service to their customers and offer their staff support, security and challenges within a relaxed and family friendly atmosphere. The Role Working within a committed and team focused Member Services division you will be responsible for providing high level support and assistance to their vast array of customers. Your days will be varied with no two calls being the same The Responsibilities Assisting with destination and holiday location information Making reservations and confirming accommodation Understanding the customers™ requirements and requests Detailing member entitlements and options Updating and maintaining various databases and spreadsheets Processing payments Preparing confirmation documents Other customer service and administrative duties as required The Requirements Strong proven experience within Customer Service Excellent communication skills Exceptional problem-solving skills Strong attention to detail and organisational skills The Process To apply for this position please click the apply now button and submit your resume. For further information please call 03 9553 4436 with reference number 957932 The Business This well-established Australian leader within the Travel industry are proud to work in strong partnership with affiliate organisations and boast to offering thousands of domestic and international holidays each year. Specialists in offering memorable holiday experiences throughout the world, this organisation continues to achieve success and take pride in their ability to provide a personalised service to their customers and offer their staff support, security and challenges within a relaxed and family friendly atmosphere. The Role Working within a committed and team focused Member Services division you will be responsible for providing high level support and assistance to their vast array of customers. Your days will be varied with no two calls being the same The Responsibilities Assisting with destination and holiday location information Making reservations and confirming accommodation Understanding the customers™ requirements and requests Detailing member entitlements and options Updating and maintaining various databases and spreadsheets Processing payments Preparing confirmation documents Other customer service and administrative duties as required The Requirements Strong proven experience within Customer Service Excellent communication skills Exceptional problem-solving skills Strong attention to detail and organisational skills The Process To apply for this position please click the apply now button and submit your resume. For further information please call 03 9553 4436 with reference number 957932 The Business This well-established Australian leader within the Travel industry are proud to work in strong partnership with affiliate organisations and boast to offering thousands of domestic and international holidays each year. Specialists in offering memorable holiday experiences throughout the world, this organisation continues to achieve success and take pride in their ability to provide a personalised service to their customers and offer their staff support, security and challenges within a relaxed and family friendly atmosphere. The Role Working within a committed and team focused Member Services division you will be responsible for providing high level support and assistance to their vast array of customers. Your days will be varied with no two calls being the same The Responsibilities Assisting with destination and holiday location information Making reservations and confirming accommodation Understanding the customers™ requirements and requests Detailing member entitlements and options Updating and maintaining various databases and spreadsheets Processing payments Preparing confirmation documents Other customer service and administrative duties as required The Requirements Strong proven experience within Customer Service Excellent communication skills Exceptional problem-solving skills Strong attention to detail and organisational skills The Process To apply for this position please click the apply now button and submit your resume. For further information please call 03 9553 4436 with reference number 957932 The Business This well-established Australian leader within the Travel industry are proud to work in strong partnership with affiliate organisations and boast to offering thousands of domestic and international holidays each year. Specialists in offering memorable holiday experiences throughout the world, this organisation continues to achieve success and take pride in their ability to provide a personalised service to their customers and offer their staff support, security and challenges within a relaxed and family friendly atmosphere. The Role Working within a committed and team focused Member Services division you will be responsible for providing high level support and assistance to their vast array of customers. Your days will be varied with no two calls being the same The Responsibilities Assisting with destination and holiday location information Making reservations and confirming accommodation Understanding the customers™ requirements and requests Detailing member entitlements and options Updating and maintaining various databases and spreadsheets Processing payments Preparing confirmation documents Other customer service and administrative duties as required The Requirements Strong proven experience within Customer Service Excellent communication skills Exceptional problem-solving skills Strong attention to detail and organisational skills The Process To apply for this position please click the apply now button and submit your resume. For further information please call 03 9553 4436 with reference number 957932 The Business This well-established Australian leader within the Travel industry are proud to work in strong partnership with affiliate organisations and boast to offering thousands of domestic and international holidays each year. Specialists in offering memorable holiday experiences throughout the world, this organisation continues to achieve success and take pride in their ability to provide a personalised service to their customers and offer their staff support, security and challenges within a relaxed and family friendly atmosphere. The Role Working within a committed and team focused Member Services division you will be responsible for providing high level support and assistance to their vast array of customers. Your days will be varied with no two calls being the same The Responsibilities Assisting with destination and holiday location information Making reservations and confirming accommodation Understanding the customers™ requirements and requests Detailing member entitlements and options Updating and maintaining various databases and spreadsheets Processing payments Preparing confirmation documents Other customer service and administrative duties as required The Requirements Strong proven experience within Customer Service Excellent communication skills Exceptional problem-solving skills Strong attention to detail and organisational skills The Process To apply for this position please click the apply now button and submit your resume. For further information please call 03 9553 4436 with reference number 957932 The Business This well-established Australian leader within the Travel industry are proud to work in strong partnership with affiliate organisations and boast to offering thousands of domestic and international holidays each year. Specialists in offering memorable holiday experiences throughout the world, this organisation continues to achieve success and take pride in their ability to provide a personalised service to their customers and offer their staff support, security and challenges within a relaxed and family friendly atmosphere. The Role Working within a committed and team focused Member Services division you will be responsible for providing high level support and assistance to their vast array of customers. Your days will be varied with no two calls being the same The Responsibilities Assisting with destination and holiday location information Making reservations and confirming accommodation Understanding the customers™ requirements and requests Detailing member entitlements and options Updating and maintaining various databases and spreadsheets Processing payments Preparing confirmation documents Other customer service and administrative duties as required The Requirements Strong proven experience within Customer Service Excellent communication skills Exceptional problem-solving skills Strong attention to detail and organisational skills The Process To apply for this position please click the apply now button and submit your resume. For further information please call 03 9553 4436 with reference number 957932 The Business This well-established Australian leader within the Travel industry are proud to work in strong partnership with affiliate organisations and boast to offering thousands of domestic and international holidays each year. Specialists in offering memorable holiday experiences throughout the world, this organisation continues to achieve success and take pride in their ability to provide a personalised service to their customers and offer their staff support, security and challenges within a relaxed and family friendly atmosphere. The Role Working within a committed and team focused Member Services division you will be responsible for providing high level support and assistance to their vast array of customers. Your days will be varied with no two calls being the same The Responsibilities Assisting with destination and holiday location information Making reservations and confirming accommodation Understanding the customers™ requirements and requests Detailing member entitlements and options Updating and maintaining various databases and spreadsheets Processing payments Preparing confirmation documents Other customer service and administrative duties as required The Requirements Strong proven experience within Customer Service Excellent communication skills Exceptional problem-solving skills Strong attention to detail and organisational skills The Process To apply for this position please click the apply now button and submit your resume. For further information please call 03 9553 4436 with reference number 957932 The Role The Responsibilities Assisting with destination and holiday location information Making reservations and confirming accommodation Understanding the customers™ requirements and requests Detailing member entitlements and options Updating and maintaining various databases and spreadsheets Processing payments Preparing confirmation documents Other customer service and administrative duties as required The Requirements Strong proven experience within Customer Service Excellent communication skills Exceptional problem-solving skills Strong attention to detail and organisational skills The Process 957932

    location Richmond, Victoria


  • Graduate Customer Service Specialist

    Grow a career with a world-class dairy company Sow the seeds for success in a foundational graduate role Put classroom theory into practical experience directly supporting our farmers Your Impact Our Service Specialist positions sit at the heart of the Fonterra Farm Source business, connecting you directly with our most important stakeholders “ our farmer owners. We have three roles available based in Richmond “ two permanent full time, and one 12m fixed term contract with a high likelihood of becoming permanent. These roles also provide a fantastic platform to cultivate a career, providing you with a broad knowledge base which supports you to build lasting relationships across the business. Sitting with a group of highly passionate individuals based in our Service Centre team, you™ll relish the opportunity to engage your degree learnings, putting theory into practice as you deliver world class support to our farmers via the phone. These roles are varied, so being able to problem solve and think on your feet is key No two days will look quite alike, however some more common areas of support can include tanker collections, milk quality issues, transport, scheduling, and more. Please note that these roles will operate Monday to Friday on a rostered shift schedule covering 8am-6pm. Flexibility within these hours is required. About You We™re on the lookout for switched on graduates who are true team players and of course have a keen interest in all things farming and have a relevant degree “ Agricultural Science would be ideal. Bringing with you a strong ability to quickly built rapport and keep calm under pressure, whilst you might not know everything about how to run a dairy farm, you™ll be a confident problem solver who can connect our farmers to everything they need. Sound like you so far? Some other experience we™re always keen to see includes Prior customer service or hospitality experience, not necessarily within a call centre environment A connection to the farming industry, be it from working on farm to growing up around one We offer excellent progression opportunities “ promotions within this team result in these vacancies, opening avenues for keen graduates to grow their career in the dairy industry. This is an excellent foot in the door working in the agriculture and farming space while maintaining a Melbourne lifestyle. Our Story The Farm Source Service Centre is a key enabler of the Farmer Facing Strategy. Through developing and maintaining excellent relationships between farmers and Fonterra we offer a positive point of difference by truly supporting our farmers to maintain and grow a world class, sustainable milk supply. Farm Source offers awesome training and development opportunities. We provide a web of natural career progression opportunities across both Farm Source and the wider Fonterra business. If you use your initiative, have a great attitude, and live our values, the sky is the limit. We also offer an impressive range of employee benefits through our Farm Source corporate partnerships. Grow a career with a world-class dairy company Sow the seeds for success in a foundational graduate role Put classroom theory into practical experience directly supporting our farmers Your Impact Our Service Specialist positions sit at the heart of the Fonterra Farm Source business, connecting you directly with our most important stakeholders “ our farmer owners. We have three roles available based in Richmond “ two permanent full time, and one 12m fixed term contract with a high likelihood of becoming permanent. These roles also provide a fantastic platform to cultivate a career, providing you with a broad knowledge base which supports you to build lasting relationships across the business. Sitting with a group of highly passionate individuals based in our Service Centre team, you™ll relish the opportunity to engage your degree learnings, putting theory into practice as you deliver world class support to our farmers via the phone. These roles are varied, so being able to problem solve and think on your feet is key No two days will look quite alike, however some more common areas of support can include tanker collections, milk quality issues, transport, scheduling, and more. Please note that these roles will operate Monday to Friday on a rostered shift schedule covering 8am-6pm. Flexibility within these hours is required. About You We™re on the lookout for switched on graduates who are true team players and of course have a keen interest in all things farming and have a relevant degree “ Agricultural Science would be ideal. Bringing with you a strong ability to quickly built rapport and keep calm under pressure, whilst you might not know everything about how to run a dairy farm, you™ll be a confident problem solver who can connect our farmers to everything they need. Sound like you so far? Some other experience we™re always keen to see includes Prior customer service or hospitality experience, not necessarily within a call centre environment A connection to the farming industry, be it from working on farm to growing up around one We offer excellent progression opportunities “ promotions within this team result in these vacancies, opening avenues for keen graduates to grow their career in the dairy industry. This is an excellent foot in the door working in the agriculture and farming space while maintaining a Melbourne lifestyle. Our Story The Farm Source Service Centre is a key enabler of the Farmer Facing Strategy. Through developing and maintaining excellent relationships between farmers and Fonterra we offer a positive point of difference by truly supporting our farmers to maintain and grow a world class, sustainable milk supply. Farm Source offers awesome training and development opportunities. We provide a web of natural career progression opportunities across both Farm Source and the wider Fonterra business. If you use your initiative, have a great attitude, and live our values, the sky is the limit. We also offer an impressive range of employee benefits through our Farm Source corporate partnerships. Grow a career with a world-class dairy company Sow the seeds for success in a foundational graduate role Put classroom theory into practical experience directly supporting our farmers Your Impact Your Impact Our Service Specialist positions sit at the heart of the Fonterra Farm Source business, connecting you directly with our most important stakeholders “ our farmer owners. We have three roles available based in Richmond “ two permanent full time, and one 12m fixed term contract with a high likelihood of becoming permanent. These roles also provide a fantastic platform to cultivate a career, providing you with a broad knowledge base which supports you to build lasting relationships across the business. Sitting with a group of highly passionate individuals based in our Service Centre team, you™ll relish the opportunity to engage your degree learnings, putting theory into practice as you deliver world class support to our farmers via the phone. These roles are varied, so being able to problem solve and think on your feet is key No two days will look quite alike, however some more common areas of support can include tanker collections, milk quality issues, transport, scheduling, and more. Please note that these roles will operate Monday to Friday on a rostered shift schedule covering 8am-6pm. Flexibility within these hours is required. Please note that these roles will operate Monday to Friday on a rostered shift schedule covering 8am-6pm. Flexibility within these hours is required. About You About You We™re on the lookout for switched on graduates who are true team players and of course have a keen interest in all things farming and have a relevant degree “ Agricultural Science would be ideal. Bringing with you a strong ability to quickly built rapport and keep calm under pressure, whilst you might not know everything about how to run a dairy farm, you™ll be a confident problem solver who can connect our farmers to everything they need. Sound like you so far? Some other experience we™re always keen to see includes Prior customer service or hospitality experience, not necessarily within a call centre environment A connection to the farming industry, be it from working on farm to growing up around one We offer excellent progression opportunities “ promotions within this team result in these vacancies, opening avenues for keen graduates to grow their career in the dairy industry. This is an excellent foot in the door working in the agriculture and farming space while maintaining a Melbourne lifestyle. Our Story Our Story The Farm Source Service Centre is a key enabler of the Farmer Facing Strategy. Through developing and maintaining excellent relationships between farmers and Fonterra we offer a positive point of difference by truly supporting our farmers to maintain and grow a world class, sustainable milk supply. Farm Source offers awesome training and development opportunities. We provide a web of natural career progression opportunities across both Farm Source and the wider Fonterra business. If you use your initiative, have a great attitude, and live our values, the sky is the limit. We also offer an impressive range of employee benefits through our Farm Source corporate partnerships.

    location Richmond, Victoria


  • Inbound Call Centre Representative

    Our clients within the Superannuation industry are always on the lookout for passionate and experienced Customer Service Representatives to join their contact centres. If AHT, NPS, CWT are all letters that get you excited and motivated, we want to hear from you Join our team of fully vetted and experienced Weployees. What it means to be a Weployee Becoming a member of Weploys Talent community of talented, passionate, and qualified staff Access to a variety of Customer Service job opportunities at your fingertips Roles are automatically matched and sent directly to you via our Weploy mobile app Work for our trusted clients on our platform for temporary contracts up to 6 months FT Support from a great team of Community Managers through your journey with u The Role(s) Receiving a high volume of inbound calls, you will Deliver a seamless customer experience on various Superannuation related enquiries Update members and employers regarding Superannuation legislation and account information Process administrative work such as member contributions, employer contributions and, general account maintenance Follow up with members in regards to missing information where necessary About you Available for immediate start(s) Full time availability (Monday to Friday, 900AM - 500PM) Commitment to job assignments (from 2 - 6 months) RG146 (preferable) Must have inboundoutbound contact centre experience, working on timely KPIs and First Call Resolution metrics in a fast paced environment Have a customer centric mindset and ability to go above and beyond Excellent written and verbal communication skills with a great calm and considered phone manner and an ability to multitask So what are you waiting for? Apply NOW Please note that we move fast with our process, which includes a phone interview, online (psychometric) assessments, police and relevant work rights checks, as well as a group interview session. What it means to be a Weployee Becoming a member of Weploys Talent community of talented, passionate, and qualified staff Access to a variety of Customer Service job opportunities at your fingertips Roles are automatically matched and sent directly to you via our Weploy mobile app Work for our trusted clients on our platform for temporary contracts up to 6 months FT Support from a great team of Community Managers through your journey with u The Role(s) Receiving a high volume of inbound calls, you will Deliver a seamless customer experience on various Superannuation related enquiries Update members and employers regarding Superannuation legislation and account information Process administrative work such as member contributions, employer contributions and, general account maintenance Follow up with members in regards to missing information where necessary About you Available for immediate start(s) Full time availability (Monday to Friday, 900AM - 500PM) Commitment to job assignments (from 2 - 6 months) RG146 (preferable) Must have inboundoutbound contact centre experience, working on timely KPIs and First Call Resolution metrics in a fast paced environment Have a customer centric mindset and ability to go above and beyond Excellent written and verbal communication skills with a great calm and considered phone manner and an ability to multitask

    location East Melbourne, Victoria


  • Podium Support Advisor

    Customer service opportunities available within a top financial services company. Apply for this job now Your new company This financial services company is a major participant in the mortgage market and has been delivering competitive and innovative home loan products to Australians for over 20 years. The company supports mortgage brokers and mortgage managers with end-to-end loan processing and administration support. Your new role With a passion for delivering exceptional customer service, you will be responsible for Providing exceptional support to all customers seeking assistance with applicationportal support. Resolving a diverse range of system queries. Managing an inbound call flow from existing and potential customers. Adhering to banking compliance guidelines and obligations. This role requires you to be available to work part time Monday to Friday between the hours of 8AM to 7PM on a rotating roster. You will be provided with a minimum of 20 hours per week. Due to the ongoing nature of this assignment, only Permanent residents and Australian Citizens will be considered. What youll need to succeed We are looking for candidates with A demonstrated ability in providing exceptional customer service. Exposure to navigating multiple systems whilst keeping the customer engaged. Previous experience in a contact centre role (highly regarded). Previous customer service experience (essential). What youll get in return In exchange for your commitment, you will be offered two weeks full time training, a great opportunity to learn and develop new skills while getting the chance to build a rewarding career within one of the top 4 banks. What you need to do now If youre interested in this role, click apply now to forward an up-to-date copy of your CV, or call us now. If this job isnt quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. LHS 297508 2345122 Customer service opportunities available within a top financial services company. Apply for this job now Your new company This financial services company is a major participant in the mortgage market and has been delivering competitive and innovative home loan products to Australians for over 20 years. The company supports mortgage brokers and mortgage managers with end-to-end loan processing and administration support. Your new role With a passion for delivering exceptional customer service, you will be responsible for Providing exceptional support to all customers seeking assistance with applicationportal support. Resolving a diverse range of system queries. Managing an inbound call flow from existing and potential customers. Adhering to banking compliance guidelines and obligations. This role requires you to be available to work part time Monday to Friday between the hours of 8AM to 7PM on a rotating roster. You will be provided with a minimum of 20 hours per week. Due to the ongoing nature of this assignment, only Permanent residents and Australian Citizens will be considered. What youll need to succeed We are looking for candidates with A demonstrated ability in providing exceptional customer service. Exposure to navigating multiple systems whilst keeping the customer engaged. Previous experience in a contact centre role (highly regarded). Previous customer service experience (essential). What youll get in return In exchange for your commitment, you will be offered two weeks full time training, a great opportunity to learn and develop new skills while getting the chance to build a rewarding career within one of the top 4 banks. What you need to do now If youre interested in this role, click apply now to forward an up-to-date copy of your CV, or call us now. If this job isnt quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. LHS 297508 2345122 Your new company This financial services company is a major participant in the mortgage market and has been delivering competitive and innovative home loan products to Australians for over 20 years. The company supports mortgage brokers and mortgage managers with end-to-end loan processing and administration support. Your new role With a passion for delivering exceptional customer service, you will be responsible for Your new company Your new role Providing exceptional support to all customers seeking assistance with applicationportal support. Resolving a diverse range of system queries. Managing an inbound call flow from existing and potential customers. Adhering to banking compliance guidelines and obligations. What youll need to succeed A demonstrated ability in providing exceptional customer service. Exposure to navigating multiple systems whilst keeping the customer engaged. Previous experience in a contact centre role (highly regarded). Previous customer service experience (essential). What youll get in return What you need to do now LHS 297508

    location Melbourne, Victoria


  • Customer Service Representative (Casual)

    Job No 876101 Work Type Casual Location Melbourne We have officially announced our convenience partnership with David Jones, whose fresh food range is unlike any other in the market. This partnership combines David Jones Food™s exclusive, high-quality product range with BP™s global expertise in convenience retailing, giving customers access to locally-sourced, ready-made meals and other fresh, quality offers at selected BP sites. BP Bayside Gateway in Brighton will be the first store in Australia to launch this exciting new offer, and applications are now open for high performing experts in food, coffee amp retailing to join the team. We™re all about making every moment matter for our customers. We know you are, too. You care about curating an exceptional experience for every single customer, every single visit “ in fact, it™s your friendly approach and bright personality that keep customers coming back day after day. It™s the little details that add up to a great customer experience. You are someone who loves rolling up their sleeves to keep things running as smoothly as possible, with an eye for detail to ensure that the store is always looking impeccable. Whether you get your energy from making a customer™s day better, sharing the story behind a great coffee or meal, or making sure the store is looking its best “ BP Ringwood Gateway can be the place where you find your purpose. We are hiring casual staff members to cover shifts 1600 - 0000 (Thursday to Sunday) and 0000 - 0600 (Thursday, Friday, Saturday and Monday) You™re all about being the best and doing your best. That is why we are looking for you. We are looking for experts in food, coffee and retailing, who are energetic and passionate about what they do. If you have experience in hospitality, as a barista, or in retail and sales, we want you You care about people “ your team mates and customers “ and are focused on driving results as one team. In this role, you will have the opportunity to connect with our customers and fine tune your merchandising skills, ensuring a focus on operational excellence. Safety is our number one priority, so you™ll understand the importance of working in accordance with safe work practices and operational procedures. You™re looking to kick start your career with a leading brand. We have a lot to offer. Flexible hours, free on-site parking, a 10 discount on most in-store goods is just the start. As you progress you might choose to explore other customer service or leadership opportunities in our expanding BP retail network or perhaps join our BP corporate office in Melbourne. Wherever you™re based, a job in BP Retail is your opportunity to join a team of dedicated, friendly and respectful individuals all with one common goal “ delivering an awesome retail experience to our customers. Application close 27 Feb 2020 AUS Eastern Daylight Time Job No 876101 Work Type Casual Location Melbourne We have officially announced our convenience partnership with David Jones, whose fresh food range is unlike any other in the market. This partnership combines David Jones Food™s exclusive, high-quality product range with BP™s global expertise in convenience retailing, giving customers access to locally-sourced, ready-made meals and other fresh, quality offers at selected BP sites. BP Bayside Gateway in Brighton will be the first store in Australia to launch this exciting new offer, and applications are now open for high performing experts in food, coffee amp retailing to join the team. We™re all about making every moment matter for our customers. We know you are, too. You care about curating an exceptional experience for every single customer, every single visit “ in fact, it™s your friendly approach and bright personality that keep customers coming back day after day. It™s the little details that add up to a great customer experience. You are someone who loves rolling up their sleeves to keep things running as smoothly as possible, with an eye for detail to ensure that the store is always looking impeccable. Whether you get your energy from making a customer™s day better, sharing the story behind a great coffee or meal, or making sure the store is looking its best “ BP Ringwood Gateway can be the place where you find your purpose. We are hiring casual staff members to cover shifts 1600 - 0000 (Thursday to Sunday) and 0000 - 0600 (Thursday, Friday, Saturday and Monday) You™re all about being the best and doing your best. That is why we are looking for you. We are looking for experts in food, coffee and retailing, who are energetic and passionate about what they do. If you have experience in hospitality, as a barista, or in retail and sales, we want you You care about people “ your team mates and customers “ and are focused on driving results as one team. In this role, you will have the opportunity to connect with our customers and fine tune your merchandising skills, ensuring a focus on operational excellence. Safety is our number one priority, so you™ll understand the importance of working in accordance with safe work practices and operational procedures. You™re looking to kick start your career with a leading brand. We have a lot to offer. Flexible hours, free on-site parking, a 10 discount on most in-store goods is just the start. As you progress you might choose to explore other customer service or leadership opportunities in our expanding BP retail network or perhaps join our BP corporate office in Melbourne. Wherever you™re based, a job in BP Retail is your opportunity to join a team of dedicated, friendly and respectful individuals all with one common goal “ delivering an awesome retail experience to our customers. Application close 27 Feb 2020 AUS Eastern Daylight Time Job No 876101 Work Type Casual Location Melbourne We have officially announced our convenience partnership with David Jones, whose fresh food range is unlike any other in the market. This partnership combines David Jones Food™s exclusive, high-quality product range with BP™s global expertise in convenience retailing, giving customers access to locally-sourced, ready-made meals and other fresh, quality offers at selected BP sites. BP Bayside Gateway in Brighton will be the first store in Australia to launch this exciting new offer, and applications are now open for high performing experts in food, coffee amp retailing to join the team. We™re all about making every moment matter for our customers. We know you are, too. You care about curating an exceptional experience for every single customer, every single visit “ in fact, it™s your friendly approach and bright personality that keep customers coming back day after day. It™s the little details that add up to a great customer experience. You are someone who loves rolling up their sleeves to keep things running as smoothly as possible, with an eye for detail to ensure that the store is always looking impeccable. Whether you get your energy from making a customer™s day better, sharing the story behind a great coffee or meal, or making sure the store is looking its best “ BP Ringwood Gateway can be the place where you find your purpose. We are hiring casual staff members to cover shifts 1600 - 0000 (Thursday to Sunday) and 0000 - 0600 (Thursday, Friday, Saturday and Monday) You™re all about being the best and doing your best. That is why we are looking for you. We are looking for experts in food, coffee and retailing, who are energetic and passionate about what they do. If you have experience in hospitality, as a barista, or in retail and sales, we want you You care about people “ your team mates and customers “ and are focused on driving results as one team. In this role, you will have the opportunity to connect with our customers and fine tune your merchandising skills, ensuring a focus on operational excellence. Safety is our number one priority, so you™ll understand the importance of working in accordance with safe work practices and operational procedures. You™re looking to kick start your career with a leading brand. We have a lot to offer. Flexible hours, free on-site parking, a 10 discount on most in-store goods is just the start. As you progress you might choose to explore other customer service or leadership opportunities in our expanding BP retail network or perhaps join our BP corporate office in Melbourne. Wherever you™re based, a job in BP Retail is your opportunity to join a team of dedicated, friendly and respectful individuals all with one common goal “ delivering an awesome retail experience to our customers. Application close 27 Feb 2020 AUS Eastern Daylight Time Job No 876101 Work Type Casual Location Melbourne We have officially announced our convenience partnership with David Jones, whose fresh food range is unlike any other in the market. This partnership combines David Jones Food™s exclusive, high-quality product range with BP™s global expertise in convenience retailing, giving customers access to locally-sourced, ready-made meals and other fresh, quality offers at selected BP sites. BP Bayside Gateway in Brighton will be the first store in Australia to launch this exciting new offer, and applications are now open for high performing experts in food, coffee amp retailing to join the team. We™re all about making every moment matter for our customers. We know you are, too. You care about curating an exceptional experience for every single customer, every single visit “ in fact, it™s your friendly approach and bright personality that keep customers coming back day after day. It™s the little details that add up to a great customer experience. You are someone who loves rolling up their sleeves to keep things running as smoothly as possible, with an eye for detail to ensure that the store is always looking impeccable. Whether you get your energy from making a customer™s day better, sharing the story behind a great coffee or meal, or making sure the store is looking its best “ BP Ringwood Gateway can be the place where you find your purpose. We are hiring casual staff members to cover shifts 1600 - 0000 (Thursday to Sunday) and 0000 - 0600 (Thursday, Friday, Saturday and Monday) You™re all about being the best and doing your best. That is why we are looking for you. We are looking for experts in food, coffee and retailing, who are energetic and passionate about what they do. If you have experience in hospitality, as a barista, or in retail and sales, we want you You care about people “ your team mates and customers “ and are focused on driving results as one team. In this role, you will have the opportunity to connect with our customers and fine tune your merchandising skills, ensuring a focus on operational excellence. Safety is our number one priority, so you™ll understand the importance of working in accordance with safe work practices and operational procedures. You™re looking to kick start your career with a leading brand. We have a lot to offer. Flexible hours, free on-site parking, a 10 discount on most in-store goods is just the start. As you progress you might choose to explore other customer service or leadership opportunities in our expanding BP retail network or perhaps join our BP corporate office in Melbourne. Wherever you™re based, a job in BP Retail is your opportunity to join a team of dedicated, friendly and respectful individuals all with one common goal “ delivering an awesome retail experience to our customers. Application close 27 Feb 2020 AUS Eastern Daylight Time Job No 876101 Work Type Casual Location Melbourne Job No Work Type Location We have officially announced our convenience partnership with David Jones, whose fresh food range is unlike any other in the market. This partnership combines David Jones Food™s exclusive, high-quality product range with BP™s global expertise in convenience retailing, giving customers access to locally-sourced, ready-made meals and other fresh, quality offers at selected BP sites. BP Bayside Gateway in Brighton will be the first store in Australia to launch this exciting new offer, and applications are now open for high performing experts in food, coffee amp retailing to join the team. We™re all about making every moment matter for our customers. We know you are, too. You care about curating an exceptional experience for every single customer, every single visit “ in fact, it™s your friendly approach and bright personality that keep customers coming back day after day. It™s the little details that add up to a great customer experience. You are someone who loves rolling up their sleeves to keep things running as smoothly as possible, with an eye for detail to ensure that the store is always looking impeccable. Whether you get your energy from making a customer™s day better, sharing the story behind a great coffee or meal, or making sure the store is looking its best “ BP Ringwood Gateway can be the place where you find your purpose. We are hiring casual staff members to cover shifts 1600 - 0000 (Thursday to Sunday) and 0000 - 0600 (Thursday, Friday, Saturday and Monday) You™re all about being the best and doing your best. That is why we are looking for you. We are looking for experts in food, coffee and retailing, who are energetic and passionate about what they do. If you have experience in hospitality, as a barista, or in retail and sales, we want you You care about people “ your team mates and customers “ and are focused on driving results as one team. In this role, you will have the opportunity to connect with our customers and fine tune your merchandising skills, ensuring a focus on operational excellence. Safety is our number one priority, so you™ll understand the importance of working in accordance with safe work practices and operational procedures. You™re looking to kick start your career with a leading brand. We have a lot to offer. Flexible hours, free on-site parking, a 10 discount on most in-store goods is just the start. As you progress you might choose to explore other customer service or leadership opportunities in our expanding BP retail network or perhaps join our BP corporate office in Melbourne. Wherever you™re based, a job in BP Retail is your opportunity to join a team of dedicated, friendly and respectful individuals all with one common goal “ delivering an awesome retail experience to our customers. We have officially announced our convenience partnership with David Jones, whose fresh food range is unlike any other in the market. This partnership combines David Jones Food™s exclusive, high-quality product range with BP™s global expertise in convenience retailing, giving customers access to locally-sourced, ready-made meals and other fresh, quality offers at selected BP sites. BP Bayside Gateway in Brighton will be the first store in Australia to launch this exciting new offer, and applications are now open for high performing experts in food, coffee amp retailing to join the team. We™re all about making every moment matter for our customers. We know you are, too. You care about curating an exceptional experience for every single customer, every single visit “ in fact, it™s your friendly approach and bright personality that keep customers coming back day after day. It™s the little details that add up to a great customer experience. You are someone who loves rolling up their sleeves to keep things running as smoothly as possible, with an eye for detail to ensure that the store is always looking impeccable. Whether you get your energy from making a customer™s day better, sharing the story behind a great coffee or meal, or making sure the store is looking its best “ BP Ringwood Gateway can be the place where you find your purpose. We are hiring casual staff members to cover shifts 1600 - 0000 (Thursday to Sunday) and We are hiring casual staff members to cover shifts 1600 - 0000 (Thursday to Sunday) and 0000 - 0600 (Thursday, Friday, Saturday and Monday) 0000 - 0600 (Thursday, Friday, Saturday and Monday) You™re all about being the best and doing your best. That is why we are looking for you. We are looking for experts in food, coffee and retailing, who are energetic and passionate about what they do. If you have experience in hospitality, as a barista, or in retail and sales, we want you You care about people “ your team mates and customers “ and are focused on driving results as one team. In this role, you will have the opportunity to connect with our customers and fine tune your merchandising skills, ensuring a focus on operational excellence. Safety is our number one priority, so you™ll understand the importance of working in accordance with safe work practices and operational procedures. You™re looking to kick start your career with a leading brand. We have a lot to offer. Flexible hours, free on-site parking, a 10 discount on most in-store goods is just the start. As you progress you might choose to explore other customer service or leadership opportunities in our expanding BP retail network or perhaps join our BP corporate office in Melbourne. Wherever you™re based, a job in BP Retail is your opportunity to join a team of dedicated, friendly and respectful individuals all with one common goal “ delivering an awesome retail experience to our customers. Application close 27 Feb 2020 AUS Eastern Daylight Time Application close

    location East Melbourne, Victoria


  • Customer Service Officer | Meat Wholesaler | Western Suburbs

    Permanent Position - 8am-5pm M-F amp 6.30am-12.30pm SAT (once a month) 55,000 plus super Permanent Opportunity Meat Wholesale - Family Business A successful family ran business, a wholesaler of fresh meat is seeking YOU, an experience Customer Service officer to join the busy Western Suburbs Head Office Working Monday to Friday from 8am - 5pm and one Saturday a month, the successful candidate will have Strong communication skills required to take customer phone orders Advanced data entry skills to process an average of 80-100 orders per day Manage orders as they arrive via phone, fax or mail Liaise with manufacturing amp distribution with regards to customer orders Build relationships with existing and new customers Your strong Excel skills and an ability to pick up new systems quickly will see you setting into this stable role with a base Your ability to work in a small team environment will see you become a part of the family in no time The successful candidate will ideally come from a background in the meat processing industry or similar. Your positive attitude, loyalty and flexibility will make you an asset to us In return you will be offered with a stable PERMANENT position. The opportunity to work in a fun, team friendly environment and earn 55k+super pending your experience. This role is available immediately Please note, candidates must hold Permanent residency and will be required to complete EXCEL and Data Entry testing. Apply by clicking on the Apply Now button. AU1874RL000140 Permanent Position - 8am-5pm M-F amp 6.30am-12.30pm SAT (once a month) 55,000 plus super Permanent Opportunity Meat Wholesale - Family Business A successful family ran business, a wholesaler of fresh meat is seeking YOU, an experience Customer Service officer to join the busy Western Suburbs Head Office Working Monday to Friday from 8am - 5pm and one Saturday a month, the successful candidate will have Strong communication skills required to take customer phone orders Advanced data entry skills to process an average of 80-100 orders per day Manage orders as they arrive via phone, fax or mail Liaise with manufacturing amp distribution with regards to customer orders Build relationships with existing and new customers Your strong Excel skills and an ability to pick up new systems quickly will see you setting into this stable role with a base Your ability to work in a small team environment will see you become a part of the family in no time The successful candidate will ideally come from a background in the meat processing industry or similar. Your positive attitude, loyalty and flexibility will make you an asset to us In return you will be offered with a stable PERMANENT position. The opportunity to work in a fun, team friendly environment and earn 55k+super pending your experience. This role is available immediately Please note, candidates must hold Permanent residency and will be required to complete EXCEL and Data Entry testing. Apply by clicking on the Apply Now button. AU1874RL000140 Permanent Position - 8am-5pm M-F amp 6.30am-12.30pm SAT (once a month) 55,000 plus super Permanent Opportunity Meat Wholesale - Family Business A successful family ran business, a wholesaler of fresh meat is seeking YOU, an experience Customer Service officer to join the busy Western Suburbs Head Office Working Monday to Friday from 8am - 5pm and one Saturday a month, the successful candidate will have Strong communication skills required to take customer phone orders Advanced data entry skills to process an average of 80-100 orders per day Manage orders as they arrive via phone, fax or mail Liaise with manufacturing amp distribution with regards to customer orders Build relationships with existing and new customers Your strong Excel skills and an ability to pick up new systems quickly will see you setting into this stable role with a base Your ability to work in a small team environment will see you become a part of the family in no time The successful candidate will ideally come from a background in the meat processing industry or similar. Your positive attitude, loyalty and flexibility will make you an asset to us In return you will be offered with a stable PERMANENT position. The opportunity to work in a fun, team friendly environment and earn 55k+super pending your experience. This role is available immediately Please note, candidates must hold Permanent residency and will be required to complete EXCEL and Data Entry testing. Apply by clicking on the Apply Now button.

    location East Melbourne, Victoria


  • Customer Support Officer

    Job Description Melbourne Location 12 month contract Our client is dedicated to helping Australian business optimise energy consumption through the latest in metering and data delivery This role is responsible for delivering best practice customer and stakeholder experience across multiple communication channels in an inbound and outbound capacity. To be successful, you will have ability to prioritise, coordinate, investigate, resolve and process high volumes of customer requests and enquiries, including field meter deployment, quotations, registrations, billing and invoicing services to a high degree of accuracy. Essential Experience Excellent verbal and written communication skills. Strong presentation and interpersonal skills. Excellent customer service skills. Problem solving and resolution skills. Ability to learn new systems and process in agile environment Ability to meet strict deadlines and manage multiple tasks. Self-motivated with an innovative approach to work based challenges amp opportunities. Ability to work in a team and co-operatively take direction. Demonstrated ability to effectively prioritise competing deadlines Proven ability to adapt and positively contribute to change Demonstrated ability to work independently and within a team to deliver outcomes within tight deadlines Demonstrated experience in delivering accurate and high-quality customer service in a large organisation Excellent verbal and written communication skills, including the ability to exercise tact, discretion and diplomacy when dealing with stakeholders Demonstrated ability to report, analyse and investigate large amounts of data Demonstrated high level of attention to detail and accuracy when processing high volumes of requests and enquiries Demonstrated ability and proficiency with desktop applications such as SAP, STORM, DEREG, Excel, Word, PowerPoint, MBS, Salesforce, Jira as well as Lotus Notes. To express your interest in this role please forward your resume and covering letter (preferably in Word format) outlining a brief summary of your relevant experience via the link. before COB 21220 Job Description Melbourne Location 12 month contract Our client is dedicated to helping Australian business optimise energy consumption through the latest in metering and data delivery This role is responsible for delivering best practice customer and stakeholder experience across multiple communication channels in an inbound and outbound capacity. To be successful, you will have ability to prioritise, coordinate, investigate, resolve and process high volumes of customer requests and enquiries, including field meter deployment, quotations, registrations, billing and invoicing services to a high degree of accuracy. Essential Experience Excellent verbal and written communication skills. Strong presentation and interpersonal skills. Excellent customer service skills. Problem solving and resolution skills. Ability to learn new systems and process in agile environment Ability to meet strict deadlines and manage multiple tasks. Self-motivated with an innovative approach to work based challenges amp opportunities. Ability to work in a team and co-operatively take direction. Demonstrated ability to effectively prioritise competing deadlines Proven ability to adapt and positively contribute to change Demonstrated ability to work independently and within a team to deliver outcomes within tight deadlines Demonstrated experience in delivering accurate and high-quality customer service in a large organisation Excellent verbal and written communication skills, including the ability to exercise tact, discretion and diplomacy when dealing with stakeholders Demonstrated ability to report, analyse and investigate large amounts of data Demonstrated high level of attention to detail and accuracy when processing high volumes of requests and enquiries Demonstrated ability and proficiency with desktop applications such as SAP, STORM, DEREG, Excel, Word, PowerPoint, MBS, Salesforce, Jira as well as Lotus Notes. To express your interest in this role please forward your resume and covering letter (preferably in Word format) outlining a brief summary of your relevant experience via the link. before COB 21220 Job Description Job Description Job Description Melbourne Location 12 month contract Our client is dedicated to helping Australian business optimise energy consumption through the latest in metering and data delivery This role is responsible for delivering best practice customer and stakeholder experience across multiple communication channels in an inbound and outbound capacity. To be successful, you will have ability to prioritise, coordinate, investigate, resolve and process high volumes of customer requests and enquiries, including field meter deployment, quotations, registrations, billing and invoicing services to a high degree of accuracy. Essential Experience Excellent verbal and written communication skills. Strong presentation and interpersonal skills. Excellent customer service skills. Problem solving and resolution skills. Ability to learn new systems and process in agile environment Ability to meet strict deadlines and manage multiple tasks. Self-motivated with an innovative approach to work based challenges amp opportunities. Ability to work in a team and co-operatively take direction. Demonstrated ability to effectively prioritise competing deadlines Proven ability to adapt and positively contribute to change Demonstrated ability to work independently and within a team to deliver outcomes within tight deadlines Demonstrated experience in delivering accurate and high-quality customer service in a large organisation Excellent verbal and written communication skills, including the ability to exercise tact, discretion and diplomacy when dealing with stakeholders Demonstrated ability to report, analyse and investigate large amounts of data Demonstrated high level of attention to detail and accuracy when processing high volumes of requests and enquiries Demonstrated ability and proficiency with desktop applications such as SAP, STORM, DEREG, Excel, Word, PowerPoint, MBS, Salesforce, Jira as well as Lotus Notes. To express your interest in this role please forward your resume and covering letter (preferably in Word format) outlining a brief summary of your relevant experience via the link. before COB 21220

    location Melbourne, Victoria


  • Customer Relationship Officer | Dandenong, Cranbourne, Berwick.

    Drive the success of the business and truly connect with your customers Relationship building, consumer lending, sales conversations and team mentoring True worklife balance Do you have lending experience and leadership aspirations? About the team and role The Customer Relationship Officer role provides a high standard of professional service that explores the customer™s needs and circumstances and provides consumer lending and other financial solutions relevant to their lifestyle. You will demonstrate a high level of ownership which is based on building strong relationships with new and existing customers and the wider community. You will actively engage our customers to explore the best products and services to suit their needs. The successful candidate will closely support the Branch Manager in developing and coaching team members to understand our products and services and to provide quality referrals. We are seeking candidates with a positive attitude and communication style, who take initiative and share best practices with the team. This position is a great career opportunity and will ideally suit someone aspiring to be a leader and looking to further develop their skills in the consumer lending space. This is a permanent full-time opportunity. At Bendigo Bank you will support a branch network which can include traveling between sites such as Dandenong, Cranbourne, Berwick, etc. The ideal candidate must be open to this. About you We are looking for someone keen to learn and progress in their career. A successful Customer Relationship Officer will bring Previous Personal Lending, Credit Cards amp Account Inquiries experience required. Demonstrated ability to achieve sales results through solutions which truly meet the customer™s needs Ability to effectively communicate with new and existing customers face to face and over the phone Capability to coach and upskill team members Highly developed relationship building skills Ability to quickly learn new systems and processes A willingness to get involved in local community engagement activities and to share with others what makes our bank different Lending and insurance accreditation “ advantageous but not essential Experience in consumer lending and the banking and finance industry - a plus but certainly not essential for someone with great sales experience in a retail environment About us Bendigo Banks aim is to be Australias bank of choice. Our strength comes from our focus on the success of our customers, people, partners and communities and we respect and respond to their unique differences. We have more than 7,500 employees, who serve about 1.6 million customers in more than 600 branches Australia-wide. We recognise the importance of diversity and continually strive to provide an inclusive work environment where people are treated with respect feel valued and can achieve success. We believe our success depends on the commitment, integrity and skill of our staff. What we offer Extensive training and coaching to ensure your ongoing success in the role As part of a national organisation we are able to offer exciting career paths into various positions including management within the Bendigo Bank Group. A range of staff benefits discounts on bank products and services, share offers, flexible work options, and excellent learning and development programs Drive the success of the business and truly connect with your customers Relationship building, consumer lending, sales conversations and team mentoring True worklife balance Do you have lending experience and leadership aspirations? About the team and role The Customer Relationship Officer role provides a high standard of professional service that explores the customer™s needs and circumstances and provides consumer lending and other financial solutions relevant to their lifestyle. You will demonstrate a high level of ownership which is based on building strong relationships with new and existing customers and the wider community. You will actively engage our customers to explore the best products and services to suit their needs. The successful candidate will closely support the Branch Manager in developing and coaching team members to understand our products and services and to provide quality referrals. We are seeking candidates with a positive attitude and communication style, who take initiative and share best practices with the team. This position is a great career opportunity and will ideally suit someone aspiring to be a leader and looking to further develop their skills in the consumer lending space. This is a permanent full-time opportunity. At Bendigo Bank you will support a branch network which can include traveling between sites such as Dandenong, Cranbourne, Berwick, etc. The ideal candidate must be open to this. About you We are looking for someone keen to learn and progress in their career. A successful Customer Relationship Officer will bring Previous Personal Lending, Credit Cards amp Account Inquiries experience required. Demonstrated ability to achieve sales results through solutions which truly meet the customer™s needs Ability to effectively communicate with new and existing customers face to face and over the phone Capability to coach and upskill team members Highly developed relationship building skills Ability to quickly learn new systems and processes A willingness to get involved in local community engagement activities and to share with others what makes our bank different Lending and insurance accreditation “ advantageous but not essential Experience in consumer lending and the banking and finance industry - a plus but certainly not essential for someone with great sales experience in a retail environment About us Bendigo Banks aim is to be Australias bank of choice. Our strength comes from our focus on the success of our customers, people, partners and communities and we respect and respond to their unique differences. We have more than 7,500 employees, who serve about 1.6 million customers in more than 600 branches Australia-wide. We recognise the importance of diversity and continually strive to provide an inclusive work environment where people are treated with respect feel valued and can achieve success. We believe our success depends on the commitment, integrity and skill of our staff. What we offer Extensive training and coaching to ensure your ongoing success in the role As part of a national organisation we are able to offer exciting career paths into various positions including management within the Bendigo Bank Group. A range of staff benefits discounts on bank products and services, share offers, flexible work options, and excellent learning and development programs Drive the success of the business and truly connect with your customers Relationship building, consumer lending, sales conversations and team mentoring True worklife balance Do you have lending experience and leadership aspirations? Do you have lending experience and leadership aspirations? About the team and role About the team and role The Customer Relationship Officer role provides a high standard of professional service that explores the customer™s needs and circumstances and provides consumer lending and other financial solutions relevant to their lifestyle. You will demonstrate a high level of ownership which is based on building strong relationships with new and existing customers and the wider community. You will actively engage our customers to explore the best products and services to suit their needs. Customer Relationship Officer The successful candidate will closely support the Branch Manager in developing and coaching team members to understand our products and services and to provide quality referrals. We are seeking candidates with a positive attitude and communication style, who take initiative and share best practices with the team. This position is a great career opportunity and will ideally suit someone aspiring to be a leader and looking to further develop their skills in the consumer lending space. This is a permanent full-time opportunity. At Bendigo Bank you will support a branch network which can include traveling between sites such as Dandenong, Cranbourne, Berwick, etc. The ideal candidate must be open to this. About you About you We are looking for someone keen to learn and progress in their career. A successful Customer Relationship Officer will bring Previous Personal Lending, Credit Cards amp Account Inquiries experience required. Previous Personal Lending, Credit Cards amp Account Inquiries experience required. Demonstrated ability to achieve sales results through solutions which truly meet the customer™s needs Ability to effectively communicate with new and existing customers face to face and over the phone Capability to coach and upskill team members Highly developed relationship building skills Ability to quickly learn new systems and processes A willingness to get involved in local community engagement activities and to share with others what makes our bank different Lending and insurance accreditation “ advantageous but not essential Experience in consumer lending and the banking and finance industry - a plus but certainly not essential for someone with great sales experience in a retail environment About us About us Bendigo Banks aim is to be Australias bank of choice. Our strength comes from our focus on the success of our customers, people, partners and communities and we respect and respond to their unique differences. We have more than 7,500 employees, who serve about 1.6 million customers in more than 600 branches Australia-wide. We recognise the importance of diversity and continually strive to provide an inclusive work environment where people are treated with respect feel valued and can achieve success. We believe our success depends on the commitment, integrity and skill of our staff. What we offer What we offer Extensive training and coaching to ensure your ongoing success in the role As part of a national organisation we are able to offer exciting career paths into various positions including management within the Bendigo Bank Group. A range of staff benefits discounts on bank products and services, share offers, flexible work options, and excellent learning and development programs

    location East Melbourne, Victoria


  • Customer Service Officer Required

    Immediate Start - Dayshift (9am-5pm) Short-term 6-month Assignment (with view to longevity) Eastern suburbs location Elite Staffing Solutions is a multi-specialist and managed, recruitment and labour hire services provider. We are recognised for our expertise and success in providing businesses with flexible, motivated and performance based workforce within the Australian marketplace. Our client is seeking x2 Customer Service Officers to commence work within their office located in the Eastern Suburbs. As this is a faced paced and diverse role, the ideal candidate will need to offer a broad range of services with a focus on Customer Service. Within this position you will be responsible for, but not limited to Ensure Customer Service engagement is at a level that exceeds Customer expectations. Answer Customer and Retailer enquiries (via telephone andor written communications). Inbound and outbound communications regarding repairs. Aim to exceed department KPIs. Building and maintaining a strong relationship with Technical Services Department and other departments To be successful for this role you must Strong phone-based customer service background Phone skills in handling inbound and outbound consumer calls PC skills (Word, Excel and Windows preferred) Attention to Detail and multitasking. Demonstrate the ability to work collaboratively as part of a multi-disciplinary team, as well as show initiative to work independently Computer literate with the ability pickup new systems quickly Excellent time management and organisational skills Minimum of 2 years customer service experience If you believe you demonstrate the above skills, experience and motivation we would encourage you to apply via the APPLY NOW link below. 200012988158206344507290 Immediate Start - Dayshift (9am-5pm) Short-term 6-month Assignment (with view to longevity) Eastern suburbs location Elite Staffing Solutions is a multi-specialist and managed, recruitment and labour hire services provider. We are recognised for our expertise and success in providing businesses with flexible, motivated and performance based workforce within the Australian marketplace. Our client is seeking x2 Customer Service Officers to commence work within their office located in the Eastern Suburbs. As this is a faced paced and diverse role, the ideal candidate will need to offer a broad range of services with a focus on Customer Service. Within this position you will be responsible for, but not limited to Ensure Customer Service engagement is at a level that exceeds Customer expectations. Answer Customer and Retailer enquiries (via telephone andor written communications). Inbound and outbound communications regarding repairs. Aim to exceed department KPIs. Building and maintaining a strong relationship with Technical Services Department and other departments To be successful for this role you must Strong phone-based customer service background Phone skills in handling inbound and outbound consumer calls PC skills (Word, Excel and Windows preferred) Attention to Detail and multitasking. Demonstrate the ability to work collaboratively as part of a multi-disciplinary team, as well as show initiative to work independently Computer literate with the ability pickup new systems quickly Excellent time management and organisational skills Minimum of 2 years customer service experience If you believe you demonstrate the above skills, experience and motivation we would encourage you to apply via the APPLY NOW link below. 200012988158206344507290 Immediate Start - Dayshift (9am-5pm) Short-term 6-month Assignment (with view to longevity) Eastern suburbs location Elite Staffing Solutions is a multi-specialist and managed, recruitment and labour hire services provider. We are recognised for our expertise and success in providing businesses with flexible, motivated and performance based workforce within the Australian marketplace. Elite Staffing Solutions Elite Staffing Solutions is a multi-specialist and managed, recruitment and labour hire services provider. We are recognised for our expertise and success in providing businesses with flexible, motivated and performance based workforce within the Australian marketplace. Our client is seeking x2 Customer Service Officers to commence work within their office located in the Eastern Suburbs. As this is a faced paced and diverse role, the ideal candidate will need to offer a broad range of services with a focus on Customer Service. Customer Service Officers Eastern Suburbs. Within this position you will be responsible for, but not limited to Within this position you will be responsible for, but not limited to Ensure Customer Service engagement is at a level that exceeds Customer expectations. Answer Customer and Retailer enquiries (via telephone andor written communications). Inbound and outbound communications regarding repairs. Aim to exceed department KPIs. Building and maintaining a strong relationship with Technical Services Department and other departments To be successful for this role you must To be successful for this role you must Strong phone-based customer service background Phone skills in handling inbound and outbound consumer calls PC skills (Word, Excel and Windows preferred) Attention to Detail and multitasking. Demonstrate the ability to work collaboratively as part of a multi-disciplinary team, as well as show initiative to work independently Computer literate with the ability pickup new systems quickly Excellent time management and organisational skills Minimum of 2 years customer service experience If you believe you demonstrate the above skills, experience and motivation we would encourage you to apply via the APPLY NOW link below. APPLY NOW

    location East Melbourne, Victoria


  • Customer Service Coordinator

    One of the worlds leading global companies is seeking a part time Customer Service Representative who is willing to undertake manual handwork to assist the team. Duties include Conducts technical and administrative support activities for customer value-add. Valve-Tagging - Individual labels to be attached to each valve with terminal name (ID), valve part number, actuator part number, dial setting amp nominal flow rate (which aligns with the valve schedule). Valve amp Actuator assembly - Valve amp corresponding actuator to be removed from their respective individual packaging (which is discarded), assembled, then re-packaged accordingly. Delivery Management - Coordination with all parties (order entry, logisticswarehouse, customer amp contractor) is time consuming and requires clear and regular communication. Pre-assembled (and tagged) valves amp actuators are packaged into larger boxes per zone, with zone reference on the box exterior. Cooperates with clients and sales representatives to clarify orders and issues. Other ad-hoc as required by management. About you You are reliable, show initiative, have good communication skills, be enthusiastic and have attention to detail. Manual role - hand strength mainly. Positive attitude attitude and strong work ethic. Willing to work additional hours, role to potentially become full time. If you have the experience required and would like to be part of this global company please apply to this advert contact Rose Dragovic on 03 8378 7600 with further queries. Contact Tecside Broadbean Date Posted 21022020 93600 AM One of the worlds leading global companies is seeking a part time Customer Service Representative who is willing to undertake manual handwork to assist the team. Duties include Conducts technical and administrative support activities for customer value-add. Valve-Tagging - Individual labels to be attached to each valve with terminal name (ID), valve part number, actuator part number, dial setting amp nominal flow rate (which aligns with the valve schedule). Valve amp Actuator assembly - Valve amp corresponding actuator to be removed from their respective individual packaging (which is discarded), assembled, then re-packaged accordingly. Delivery Management - Coordination with all parties (order entry, logisticswarehouse, customer amp contractor) is time consuming and requires clear and regular communication. Pre-assembled (and tagged) valves amp actuators are packaged into larger boxes per zone, with zone reference on the box exterior. Cooperates with clients and sales representatives to clarify orders and issues. Other ad-hoc as required by management. About you You are reliable, show initiative, have good communication skills, be enthusiastic and have attention to detail. Manual role - hand strength mainly. Positive attitude attitude and strong work ethic. Willing to work additional hours, role to potentially become full time. If you have the experience required and would like to be part of this global company please apply to this advert contact Rose Dragovic on 03 8378 7600 with further queries. Contact Tecside Broadbean Date Posted 21022020 93600 AM One of the worlds leading global companies is seeking a part time Customer Service Representative who is willing to undertake manual handwork to assist the team. Duties include Conducts technical and administrative support activities for customer value-add. Valve-Tagging - Individual labels to be attached to each valve with terminal name (ID), valve part number, actuator part number, dial setting amp nominal flow rate (which aligns with the valve schedule). Valve amp Actuator assembly - Valve amp corresponding actuator to be removed from their respective individual packaging (which is discarded), assembled, then re-packaged accordingly. Delivery Management - Coordination with all parties (order entry, logisticswarehouse, customer amp contractor) is time consuming and requires clear and regular communication. Pre-assembled (and tagged) valves amp actuators are packaged into larger boxes per zone, with zone reference on the box exterior. Cooperates with clients and sales representatives to clarify orders and issues. Other ad-hoc as required by management. About you You are reliable, show initiative, have good communication skills, be enthusiastic and have attention to detail. Manual role - hand strength mainly. Positive attitude attitude and strong work ethic. Willing to work additional hours, role to potentially become full time. If you have the experience required and would like to be part of this global company please apply to this advert contact Rose Dragovic on 03 8378 7600 with further queries. Contact Tecside Broadbean Contact Date Posted 21022020 93600 AM Date Posted

    location East Melbourne, Victoria


  • Customer Service Officer - Kew

    Victorian Government Call Centre 3 month position possible 12 month extension Kew Location 28.38 per hour Our client Our client is a statutory corporation within the Victorian Government and provides exceptional service for Victorians on the road. They are currently looking for experienced Customer Service Officers located in their Kew call centre. The role If you are a customer extraordinaire who prides themselves in having control over situations, then this role is for you Working for a Victorian statutory corporation, you will provide exceptional phone based customer service to Victorians regarding licencing and registration as well as road safety. You will need Previous experience in a customer service environment either face to face or over the phone Experience in dealing with difficult people in a structured challenging environment Able to deal with customer enquiries in a mature manner whilst not feeling overwhelmed Enjoy working in a fast paced and engaging team Experience in meeting KPIs and adhering to company policies and procedures is essential Benefits to you 3 month position with view of extending up to 12 months Fantastic working environment and engaging team Great hourly rate of 28 + super Comprehensive training and on-going mentoring and support Long term development opportunities There is a requirement for candidates to be flexible to work 20-38 hours over 5 days between the hours of 8.00am and 6.00pm. You may also be asked to work on average, one Saturday per month between 8.30am and 2.00pm as required by the business Shortlisted applicants will be sent Verbal Reasoning and Numerical Testing prior to being shortlisted to interview - please note that you will only be contacted if you reach our clients bench mark. You will need to make yourself available for an interview in Keilor Park prior to an assessment centre in Melbourne CBD with the client on Wednesday the 11th of March 2020. If sucessfull in obtaining this position you would the look to commence on Monday the 23rd of March 2020. Dont miss out on this rare opportunity to become a part of a fantastic team, whilst working in a great and supportive company. Applications are being considered immediately so APPLY NOW AU1874BB000375 Victorian Government Call Centre 3 month position possible 12 month extension Kew Location 28.38 per hour Our client Our client is a statutory corporation within the Victorian Government and provides exceptional service for Victorians on the road. They are currently looking for experienced Customer Service Officers located in their Kew call centre. The role If you are a customer extraordinaire who prides themselves in having control over situations, then this role is for you Working for a Victorian statutory corporation, you will provide exceptional phone based customer service to Victorians regarding licencing and registration as well as road safety. You will need Previous experience in a customer service environment either face to face or over the phone Experience in dealing with difficult people in a structured challenging environment Able to deal with customer enquiries in a mature manner whilst not feeling overwhelmed Enjoy working in a fast paced and engaging team Experience in meeting KPIs and adhering to company policies and procedures is essential Benefits to you 3 month position with view of extending up to 12 months Fantastic working environment and engaging team Great hourly rate of 28 + super Comprehensive training and on-going mentoring and support Long term development opportunities There is a requirement for candidates to be flexible to work 20-38 hours over 5 days between the hours of 8.00am and 6.00pm. You may also be asked to work on average, one Saturday per month between 8.30am and 2.00pm as required by the business Shortlisted applicants will be sent Verbal Reasoning and Numerical Testing prior to being shortlisted to interview - please note that you will only be contacted if you reach our clients bench mark. You will need to make yourself available for an interview in Keilor Park prior to an assessment centre in Melbourne CBD with the client on Wednesday the 11th of March 2020. If sucessfull in obtaining this position you would the look to commence on Monday the 23rd of March 2020. Dont miss out on this rare opportunity to become a part of a fantastic team, whilst working in a great and supportive company. Applications are being considered immediately so APPLY NOW AU1874BB000375 Victorian Government Call Centre 3 month position possible 12 month extension Kew Location 28.38 per hour Our client Our client Our client is a statutory corporation within the Victorian Government and provides exceptional service for Victorians on the road. They are currently looking for experienced Customer Service Officers located in their Kew call centre. The role The role If you are a customer extraordinaire who prides themselves in having control over situations, then this role is for you Working for a Victorian statutory corporation, you will provide exceptional phone based customer service to Victorians regarding licencing and registration as well as road safety. You will need You will need Previous experience in a customer service environment either face to face or over the phone Experience in dealing with difficult people in a structured challenging environment Able to deal with customer enquiries in a mature manner whilst not feeling overwhelmed Enjoy working in a fast paced and engaging team Experience in meeting KPIs and adhering to company policies and procedures is essential Benefits to you Benefits to you 3 month position with view of extending up to 12 months Fantastic working environment and engaging team Great hourly rate of 28 + super Comprehensive training and on-going mentoring and support Long term development opportunities There is a requirement for candidates to be flexible to work 20-38 hours over 5 days between the hours of 8.00am and 6.00pm. You may also be asked to work on average, one Saturday per month between 8.30am and 2.00pm as required by the business Shortlisted applicants will be sent Verbal Reasoning and Numerical Testing prior to being shortlisted to interview - please note that you will only be contacted if you reach our clients bench mark. There is a requirement for candidates to be flexible to work 20-38 hours over 5 days between the hours of 8.00am and 6.00pm. You may also be asked to work on average, one Saturday per month between 8.30am and 2.00pm as required by the business There is a requirement for candidates to be flexible to work 20-38 hours over 5 days between the hours of 8.00am and 6.00pm. You may also be asked to work on average, one Saturday per month between 8.30am and 2.00pm as required by the business Shortlisted applicants will be sent Verbal Reasoning and Numerical Testing prior to being shortlisted to interview - please note that you will only be contacted if you reach our clients bench mark. Shortlisted applicants will be sent Verbal Reasoning and Numerical Testing prior to being shortlisted to interview - please note that you will only be contacted if you reach our clients bench mark. You will need to make yourself available for an interview in Keilor Park prior to an assessment centre in Melbourne CBD with the client on Wednesday the 11th of March 2020. If sucessfull in obtaining this position you would the look to commence on Monday the 23rd of March 2020. Dont miss out on this rare opportunity to become a part of a fantastic team, whilst working in a great and supportive company. Applications are being considered immediately so APPLY NOW

    location East Melbourne, Victoria


  • Customer Service

    Customer Service Location Melbourne CBD amp Inner Suburbs Work Type Temporary Salary 27 to 45 Long and Short term Temporary Assignments Must have Significant Customer Service Experience Locations include CBD, South East and Eastern suburbs Who are we looking for? We are always on the lookout for reliable, experienced and professional Customer Service Focussed Professionals who are passionate about providing High Level of Professionalism in locations including the CBD, South East and Eastern suburbs. Our clients are diverse, ranging from Professional services, Finance, Property, Not for Profit, Health Care and Community sectors. Who are we? Becks Wiggins Stokes Recruitment doesnt simply fill vacancies. We believe that we create connections and build relationships with the aim of changing lives for the better. Becks Wiggins Stokes Recruitment works exclusively with Employers and Job Seekers across Australia who share our values-that is respect, experience, partnership, teamwork and fun. General Skills and Attributes required Extensive Customer Service experience across Professional Services, Sales Environments and Call centres Excellent Presentation and Communication skills Strong Administration skills Super Organised, Reliable and Proactive Able to take direction and work in a team Friendly and Warm Demeanour Customer service orientated If you are in between Permanent roles, a Professional Temp or a traveller wanting to work whilst in Melbourne please send your up to date resume to our Temp Division quoting ref 7639. Reference Number BBBH7639158226038332613 Contact Details Keith Ferdinands Profession Call Centre amp Customer Service gt Customer Service Company Becks Wiggins Stokes Date Posted 21022020 34600 PM Customer Service Location Melbourne CBD amp Inner Suburbs Work Type Temporary Salary 27 to 45 Long and Short term Temporary Assignments Must have Significant Customer Service Experience Locations include CBD, South East and Eastern suburbs Who are we looking for? We are always on the lookout for reliable, experienced and professional Customer Service Focussed Professionals who are passionate about providing High Level of Professionalism in locations including the CBD, South East and Eastern suburbs. Our clients are diverse, ranging from Professional services, Finance, Property, Not for Profit, Health Care and Community sectors. Who are we? Becks Wiggins Stokes Recruitment doesnt simply fill vacancies. We believe that we create connections and build relationships with the aim of changing lives for the better. Becks Wiggins Stokes Recruitment works exclusively with Employers and Job Seekers across Australia who share our values-that is respect, experience, partnership, teamwork and fun. General Skills and Attributes required Extensive Customer Service experience across Professional Services, Sales Environments and Call centres Excellent Presentation and Communication skills Strong Administration skills Super Organised, Reliable and Proactive Able to take direction and work in a team Friendly and Warm Demeanour Customer service orientated If you are in between Permanent roles, a Professional Temp or a traveller wanting to work whilst in Melbourne please send your up to date resume to our Temp Division quoting ref 7639. Reference Number BBBH7639158226038332613 Contact Details Keith Ferdinands Profession Call Centre amp Customer Service gt Customer Service Company Becks Wiggins Stokes Date Posted 21022020 34600 PM Customer Service Customer Service Customer Service Location Melbourne CBD amp Inner Suburbs Work Type Temporary Salary 27 to 45 Long and Short term Temporary Assignments Must have Significant Customer Service Experience Locations include CBD, South East and Eastern suburbs Who are we looking for? We are always on the lookout for reliable, experienced and professional Customer Service Focussed Professionals who are passionate about providing High Level of Professionalism in locations including the CBD, South East and Eastern suburbs. Our clients are diverse, ranging from Professional services, Finance, Property, Not for Profit, Health Care and Community sectors. Who are we? Becks Wiggins Stokes Recruitment doesnt simply fill vacancies. We believe that we create connections and build relationships with the aim of changing lives for the better. Becks Wiggins Stokes Recruitment works exclusively with Employers and Job Seekers across Australia who share our values-that is respect, experience, partnership, teamwork and fun. General Skills and Attributes required Extensive Customer Service experience across Professional Services, Sales Environments and Call centres Excellent Presentation and Communication skills Strong Administration skills Super Organised, Reliable and Proactive Able to take direction and work in a team Friendly and Warm Demeanour Customer service orientated If you are in between Permanent roles, a Professional Temp or a traveller wanting to work whilst in Melbourne please send your up to date resume to our Temp Division quoting ref 7639. Reference Number BBBH7639158226038332613 Contact Details Keith Ferdinands Profession Call Centre amp Customer Service gt Customer Service Company Becks Wiggins Stokes Date Posted 21022020 34600 PM Location Melbourne CBD amp Inner Suburbs Location Location Melbourne CBD amp Inner Suburbs Melbourne CBD amp Inner Suburbs Melbourne CBD amp Inner Suburbs Melbourne CBD amp Inner Suburbs Work Type Temporary Work Type Work Type Temporary Temporary Salary 27 to 45 Salary Salary 27 to 45 27 to 45 Long and Short term Temporary Assignments Must have Significant Customer Service Experience Locations include CBD, South East and Eastern suburbs Who are we looking for? We are always on the lookout for reliable, experienced and professional Customer Service Focussed Professionals who are passionate about providing High Level of Professionalism in locations including the CBD, South East and Eastern suburbs. Our clients are diverse, ranging from Professional services, Finance, Property, Not for Profit, Health Care and Community sectors. Who are we? Becks Wiggins Stokes Recruitment doesnt simply fill vacancies. We believe that we create connections and build relationships with the aim of changing lives for the better. Becks Wiggins Stokes Recruitment works exclusively with Employers and Job Seekers across Australia who share our values-that is respect, experience, partnership, teamwork and fun. General Skills and Attributes required Extensive Customer Service experience across Professional Services, Sales Environments and Call centres Excellent Presentation and Communication skills Strong Administration skills Super Organised, Reliable and Proactive Able to take direction and work in a team Friendly and Warm Demeanour Customer service orientated If you are in between Permanent roles, a Professional Temp or a traveller wanting to work whilst in Melbourne please send your up to date resume to our Temp Division quoting ref 7639. Long and Short term Temporary Assignments Must have Significant Customer Service Experience Locations include CBD, South East and Eastern suburbs Long and Short term Temporary Assignments Must have Significant Customer Service Experience Locations include CBD, South East and Eastern suburbs Long and Short term Temporary Assignments Must have Significant Customer Service Experience Locations include CBD, South East and Eastern suburbs Long and Short term Temporary Assignments Must have Significant Customer Service Experience Locations include CBD, South East and Eastern suburbs Who are we looking for? We are always on the lookout for reliable, experienced and professional Customer Service Focussed Professionals who are passionate about providing High Level of Professionalism in locations including the CBD, South East and Eastern suburbs. Our clients are diverse, ranging from Professional services, Finance, Property, Not for Profit, Health Care and Community sectors. Who are we? Becks Wiggins Stokes Recruitment doesnt simply fill vacancies. We believe that we create connections and build relationships with the aim of changing lives for the better. Becks Wiggins Stokes Recruitment works exclusively with Employers and Job Seekers across Australia who share our values-that is respect, experience, partnership, teamwork and fun. General Skills and Attributes required Extensive Customer Service experience across Professional Services, Sales Environments and Call centres Excellent Presentation and Communication skills Strong Administration skills Super Organised, Reliable and Proactive Able to take direction and work in a team Friendly and Warm Demeanour Customer service orientated If you are in between Permanent roles, a Professional Temp or a traveller wanting to work whilst in Melbourne please send your up to date resume to our Temp Division quoting ref 7639. Who are we looking for? We are always on the lookout for reliable, experienced and professional Customer Service Focussed Professionals who are passionate about providing High Level of Professionalism in locations including the CBD, South East and Eastern suburbs. Our clients are diverse, ranging from Professional services, Finance, Property, Not for Profit, Health Care and Community sectors. Who are we? Becks Wiggins Stokes Recruitment doesnt simply fill vacancies. We believe that we create connections and build relationships with the aim of changing lives for the better. Becks Wiggins Stokes Recruitment works exclusively with Employers and Job Seekers across Australia who share our values-that is respect, experience, partnership, teamwork and fun. General Skills and Attributes required Extensive Customer Service experience across Professional Services, Sales Environments and Call centres Excellent Presentation and Communication skills Strong Administration skills Super Organised, Reliable and Proactive Able to take direction and work in a team Friendly and Warm Demeanour Customer service orientated If you are in between Permanent roles, a Professional Temp or a traveller wanting to work whilst in Melbourne please send your up to date resume to our Temp Division quoting ref 7639. Who are we looking for? We are always on the lookout for reliable, experienced and professional Customer Service Focussed Professionals who are passionate about providing High Level of Professionalism in locations including the CBD, South East and Eastern suburbs. Our clients are diverse, ranging from Professional services, Finance, Property, Not for Profit, Health Care and Community sectors. Who are we? Becks Wiggins Stokes Recruitment doesnt simply fill vacancies. We believe that we create connections and build relationships with the aim of changing lives for the better. Becks Wiggins Stokes Recruitment works exclusively with Employers and Job Seekers across Australia who share our values-that is respect, experience, partnership, teamwork and fun. General Skills and Attributes required Extensive Customer Service experience across Professional Services, Sales Environments and Call centres Excellent Presentation and Communication skills Strong Administration skills Super Organised, Reliable and Proactive Able to take direction and work in a team Friendly and Warm Demeanour Customer service orientated If you are in between Permanent roles, a Professional Temp or a traveller wanting to work whilst in Melbourne please send your up to date resume to our Temp Division quoting ref 7639. Reference Number BBBH7639158226038332613 Reference Number Reference Number BBBH7639158226038332613 Contact Details Keith Ferdinands Contact Details Contact Details Keith Ferdinands Profession Call Centre amp Customer Service gt Customer Service Profession Profession Call Centre amp Customer Service gt Customer Service Call Centre amp Customer Service gt Customer Service Company Becks Wiggins Stokes Company Company Becks Wiggins Stokes Becks Wiggins Stokes Becks Wiggins Stokes Date Posted 21022020 34600 PM Date Posted Date Posted 21022020 34600 PM 21022020 34600 PM

    location East Melbourne, Victoria


  • Customer Service Representative

    Port Melbourne Location Strong Company Culture Career Progression- Lead into Management Our client has been catering to both the amateur chefs and hospitality professionals for years. Theyre success is based on providing exceptional customer service whilst providing the latest product offerings that are of the highly quality and have cutting-edge innovation. They are currently looking to add to their Customer Service team based at their new site in Port Melbourne. Joining a team of 4 Representatives, the purpose of this role is to deliver outstanding customer satisfaction and exceed customer expectations. Minimizing booking orders and complains, in order to retain business and initiate repeat business for the future. Your daily responsibility will include Accurately process and complete customer orders within designed timeframes Process next day delivery orders by 2pm Raise invoices in a timely manner, accurately detail products type cost and quantities. Consistently ensure 100 completion of all sales paperwork within required time frames. Accurately inform customers of any new products that you believe would be a fit for the company Capture and maintain client records in the CRM Respond to customer enquiries in the same day and efficiently resolve any issues that may arise Demonstrate thorough understanding of the business including all products services systems and processes We are looking for someone with similar work experience dealing with Commercial customers, and handling a large volume of orders via phone, and email, within either the Retail and or FMCG and Hospitality Sectors. Extensive training will be provided to gain a thorough understanding of products knowledge. Our client has an exceptional company culture where staff are valued and given every career opportunity to excel within the business. Join an Award-winning team, apply for immediate consideration or contact Stella Tsionis on 1300 762208 for further details. 200092541158216223919565 Port Melbourne Location Strong Company Culture Career Progression- Lead into Management Our client has been catering to both the amateur chefs and hospitality professionals for years. Theyre success is based on providing exceptional customer service whilst providing the latest product offerings that are of the highly quality and have cutting-edge innovation. They are currently looking to add to their Customer Service team based at their new site in Port Melbourne. Joining a team of 4 Representatives, the purpose of this role is to deliver outstanding customer satisfaction and exceed customer expectations. Minimizing booking orders and complains, in order to retain business and initiate repeat business for the future. Your daily responsibility will include Accurately process and complete customer orders within designed timeframes Process next day delivery orders by 2pm Raise invoices in a timely manner, accurately detail products type cost and quantities. Consistently ensure 100 completion of all sales paperwork within required time frames. Accurately inform customers of any new products that you believe would be a fit for the company Capture and maintain client records in the CRM Respond to customer enquiries in the same day and efficiently resolve any issues that may arise Demonstrate thorough understanding of the business including all products services systems and processes We are looking for someone with similar work experience dealing with Commercial customers, and handling a large volume of orders via phone, and email, within either the Retail and or FMCG and Hospitality Sectors. Extensive training will be provided to gain a thorough understanding of products knowledge. Our client has an exceptional company culture where staff are valued and given every career opportunity to excel within the business. Join an Award-winning team, apply for immediate consideration or contact Stella Tsionis on 1300 762208 for further details. 200092541158216223919565 Port Melbourne Location Strong Company Culture Career Progression- Lead into Management Our client has been catering to both the amateur chefs and hospitality professionals for years. Theyre success is based on providing exceptional customer service whilst providing the latest product offerings that are of the highly quality and have cutting-edge innovation. They are currently looking to add to their Customer Service team based at their new site in Port Melbourne. Joining a team of 4 Representatives, the purpose of this role is to deliver outstanding customer satisfaction and exceed customer expectations. Minimizing booking orders and complains, in order to retain business and initiate repeat business for the future. Your daily responsibility will include Accurately process and complete customer orders within designed timeframes Process next day delivery orders by 2pm Raise invoices in a timely manner, accurately detail products type cost and quantities. Consistently ensure 100 completion of all sales paperwork within required time frames. Accurately inform customers of any new products that you believe would be a fit for the company Capture and maintain client records in the CRM Respond to customer enquiries in the same day and efficiently resolve any issues that may arise Demonstrate thorough understanding of the business including all products services systems and processes We are looking for someone with similar work experience dealing with Commercial customers, and handling a large volume of orders via phone, and email, within either the Retail and or FMCG and Hospitality Sectors. Extensive training will be provided to gain a thorough understanding of products knowledge. Our client has an exceptional company culture where staff are valued and given every career opportunity to excel within the business. Join an Award-winning team, apply for immediate consideration or contact Stella Tsionis on 1300 762208 for further details.

    location East Melbourne, Victoria


  • Customer Service Representative

    Port Melbourne Location Strong Company Culture Career Progression- Lead into Management Our client has been catering to both the amateur chefs and hospitality professionals for years. Theyre success is based on providing exceptional customer service whilst providing the latest product offerings that are of the highly quality and have cutting-edge innovation. They are currently looking to add to their Customer Service team based at their new site in Port Melbourne. Joining a team of 4 Representatives, the purpose of this role is to deliver outstanding customer satisfaction and exceed customer expectations. Minimizing booking orders and complains, in order to retain business and initiate repeat business for the future. Your daily responsibility will include Accurately process and complete customer orders within designed timeframes Process next day delivery orders by 2pm Raise invoices in a timely manner, accurately detail products type cost and quantities. Consistently ensure 100 completion of all sales paperwork within required time frames. Accurately inform customers of any new products that you believe would be a fit for the company Capture and maintain client records in the CRM Respond to customer enquiries in the same day and efficiently resolve any issues that may arise Demonstrate thorough understanding of the business including all products services systems and processes We are looking for someone with similar work experience dealing with Commercial customers, and handling a large volume of orders via phone, and email, within either the Retail and or FMCG and Hospitality Sectors. Extensive training will be provided to gain a thorough understanding of products knowledge. Our client has an exceptional company culture where staff are valued and given every career opportunity to excel within the business. Join an Award-winning team, apply for immediate consideration or contact Stella Tsionis on 1300 762208 for further details. 200092541158216223919565 Port Melbourne Location Strong Company Culture Career Progression- Lead into Management Our client has been catering to both the amateur chefs and hospitality professionals for years. Theyre success is based on providing exceptional customer service whilst providing the latest product offerings that are of the highly quality and have cutting-edge innovation. They are currently looking to add to their Customer Service team based at their new site in Port Melbourne. Joining a team of 4 Representatives, the purpose of this role is to deliver outstanding customer satisfaction and exceed customer expectations. Minimizing booking orders and complains, in order to retain business and initiate repeat business for the future. Your daily responsibility will include Accurately process and complete customer orders within designed timeframes Process next day delivery orders by 2pm Raise invoices in a timely manner, accurately detail products type cost and quantities. Consistently ensure 100 completion of all sales paperwork within required time frames. Accurately inform customers of any new products that you believe would be a fit for the company Capture and maintain client records in the CRM Respond to customer enquiries in the same day and efficiently resolve any issues that may arise Demonstrate thorough understanding of the business including all products services systems and processes We are looking for someone with similar work experience dealing with Commercial customers, and handling a large volume of orders via phone, and email, within either the Retail and or FMCG and Hospitality Sectors. Extensive training will be provided to gain a thorough understanding of products knowledge. Our client has an exceptional company culture where staff are valued and given every career opportunity to excel within the business. Join an Award-winning team, apply for immediate consideration or contact Stella Tsionis on 1300 762208 for further details. 200092541158216223919565 Port Melbourne Location Strong Company Culture Career Progression- Lead into Management Our client has been catering to both the amateur chefs and hospitality professionals for years. Theyre success is based on providing exceptional customer service whilst providing the latest product offerings that are of the highly quality and have cutting-edge innovation. They are currently looking to add to their Customer Service team based at their new site in Port Melbourne. Joining a team of 4 Representatives, the purpose of this role is to deliver outstanding customer satisfaction and exceed customer expectations. Minimizing booking orders and complains, in order to retain business and initiate repeat business for the future. Your daily responsibility will include Accurately process and complete customer orders within designed timeframes Process next day delivery orders by 2pm Raise invoices in a timely manner, accurately detail products type cost and quantities. Consistently ensure 100 completion of all sales paperwork within required time frames. Accurately inform customers of any new products that you believe would be a fit for the company Capture and maintain client records in the CRM Respond to customer enquiries in the same day and efficiently resolve any issues that may arise Demonstrate thorough understanding of the business including all products services systems and processes We are looking for someone with similar work experience dealing with Commercial customers, and handling a large volume of orders via phone, and email, within either the Retail and or FMCG and Hospitality Sectors. Extensive training will be provided to gain a thorough understanding of products knowledge. Our client has an exceptional company culture where staff are valued and given every career opportunity to excel within the business. Join an Award-winning team, apply for immediate consideration or contact Stella Tsionis on 1300 762208 for further details.

    location East Melbourne, Victoria


  • Customer Service

    You will be a key member of the customer service team and the overall success of the organisation. Immediate start for a temporary 6-month contract The Company Thrive alongside a global digital and imaging brand working within the customer service and sales team. Work in a state-of-the-art facility, who focus on delivering premium products across more than 5 time zones. The Role Process sales orders to ensure customer queries are responded into an efficient time frame Support the logistics team to ensure products are processed in SAP Coordinate with various internal departments Resolve customer complaints and concerns in a timely manner Review, investigate and assess requests for credits Liaising with all internal and external stakeholders Your Profile To be successful for this role, you must have a customer centric approach. The non-negotiables are to have excellent organisational skills, can build excellent rapport and add value to existing customers. This role will commence firstly in a temporary capacity, and for the right person will be an opportunity to move into a permanent role. If this sparks your interest, please call Office Team. Please send your resume by clicking on the apply button or for further information, contact Elise Martin from the Mount Waverley office on 03 9239 8100

    location East Melbourne, Victoria


  • Customer Service Specialist - Japanese Fluency

    If you want to contribute to a global success story, you™ll fit right in at CSC. As the world™s leading provider of business, legal, tax, and digital brand services, we partner with more than 90 of the Fortune 500 companies and employ 2,500+ people around the globe. Since 2010, our business has doubled in value. By 2020, we intend to double it again. You can be part of this impressive growth, too. As a Customer Service Partner , you will be responsible for working closely with clients to assist and fulfill their order requests, as well as managing a portfolio of domain names. Additionally, you will be collaborating with many teams within CSCs Digital Brand Services organization to ensure that all customer requests are successfully completed. Most importantly, you will be part of a global team with opportunities to support our clients and team members internationally. If you are a highly motivated and driven individual who is internet savvy and seeking a career working with cutting edge technology and global internet branding, this could be the perfect opportunity for you. As a Customer Service Partner you will... gt Build and maintain client relationships by providing excellent customer service to both internal and external clients gt Provide service support for accounts (handling service issues, invoicing questions and research for individual client requests) gt Manage a portfolio of domain names, trademarks and brand protection business to help protect and secure their global internet brands gt Take and fulfill orders - partnering with our clients to become their trusted advisor gt Work with clients to resolve technical issues gt Identify services that clients need our help with and communicate lead opportunities to the sales and account management teams gt Cooperatively work with internal teams to complete internal and external customer orders gt Assist Product Manager with brand launches, problem-solving, product development and troubleshooting gt Understand and communicate Industry changes and new product offerings to clients gt Conduct research and analysis of customer data gt Shepard online demonstrations for clients and sales staff To be successful in this role, you will need... gt Spoken and written fluency in Japanese REQUIRED gt Experience in a similar customer service orientated role is advantageous gt Outstanding written and verbal communication skills gt Strong Microsoft Office skills including Excel, Word and Outlook gt Ability to work independently, as well as, on a team gt Exceptional organizational skills with the ability to prioritize work, unsupervised, under pressure in a busy environment gt Previous experience of producing quality results with a high attention to detail gt Ability to be direct, open, and honest when dealing with customers and coworkers If you want to contribute to a global success story, you™ll fit right in at CSC. As the world™s leading provider of business, legal, tax, and digital brand services, we partner with more than 90 of the Fortune 500 companies and employ 2,500+ people around the globe. Since 2010, our business has doubled in value. By 2020, we intend to double it again. You can be part of this impressive growth, too. As a Customer Service Partner , you will be responsible for working closely with clients to assist and fulfill their order requests, as well as managing a portfolio of domain names. Additionally, you will be collaborating with many teams within CSCs Digital Brand Services organization to ensure that all customer requests are successfully completed. Most importantly, you will be part of a global team with opportunities to support our clients and team members internationally. If you are a highly motivated and driven individual who is internet savvy and seeking a career working with cutting edge technology and global internet branding, this could be the perfect opportunity for you. As a Customer Service Partner you will... gt Build and maintain client relationships by providing excellent customer service to both internal and external clients gt Provide service support for accounts (handling service issues, invoicing questions and research for individual client requests) gt Manage a portfolio of domain names, trademarks and brand protection business to help protect and secure their global internet brands gt Take and fulfill orders - partnering with our clients to become their trusted advisor gt Work with clients to resolve technical issues gt Identify services that clients need our help with and communicate lead opportunities to the sales and account management teams gt Cooperatively work with internal teams to complete internal and external customer orders gt Assist Product Manager with brand launches, problem-solving, product development and troubleshooting gt Understand and communicate Industry changes and new product offerings to clients gt Conduct research and analysis of customer data gt Shepard online demonstrations for clients and sales staff To be successful in this role, you will need... gt Spoken and written fluency in Japanese REQUIRED gt Experience in a similar customer service orientated role is advantageous gt Outstanding written and verbal communication skills gt Strong Microsoft Office skills including Excel, Word and Outlook gt Ability to work independently, as well as, on a team gt Exceptional organizational skills with the ability to prioritize work, unsupervised, under pressure in a busy environment gt Previous experience of producing quality results with a high attention to detail gt Ability to be direct, open, and honest when dealing with customers and coworkers If you want to contribute to a global success story, you™ll fit right in at CSC. As the world™s leading provider of business, legal, tax, and digital brand services, we partner with more than 90 of the Fortune 500 companies and employ 2,500+ people around the globe. Since 2010, our business has doubled in value. By 2020, we intend to double it again. You can be part of this impressive growth, too. As a Customer Service Partner , you will be responsible for working closely with clients to assist and fulfill their order requests, as well as managing a portfolio of domain names. Additionally, you will be collaborating with many teams within CSCs Digital Brand Services organization to ensure that all customer requests are successfully completed. Most importantly, you will be part of a global team with opportunities to support our clients and team members internationally. If you are a highly motivated and driven individual who is internet savvy and seeking a career working with cutting edge technology and global internet branding, this could be the perfect opportunity for you. Customer Service Partner As a Customer Service Partner you will... As a Customer Service Partner you will... gt Build and maintain client relationships by providing excellent customer service to both internal and external clients gt Provide service support for accounts (handling service issues, invoicing questions and research for individual client requests) gt Manage a portfolio of domain names, trademarks and brand protection business to help protect and secure their global internet brands gt Take and fulfill orders - partnering with our clients to become their trusted advisor gt Work with clients to resolve technical issues gt Identify services that clients need our help with and communicate lead opportunities to the sales and account management teams gt Cooperatively work with internal teams to complete internal and external customer orders gt Assist Product Manager with brand launches, problem-solving, product development and troubleshooting gt Understand and communicate Industry changes and new product offerings to clients gt Conduct research and analysis of customer data gt Shepard online demonstrations for clients and sales staff To be successful in this role, you will need... To be successful in this role, you will need... gt Spoken and written fluency in Japanese REQUIRED Spoken and written fluency in Japanese REQUIRED Spoken and written fluency in Japanese REQUIRED gt Experience in a similar customer service orientated role is advantageous gt Outstanding written and verbal communication skills gt Strong Microsoft Office skills including Excel, Word and Outlook gt Ability to work independently, as well as, on a team gt Exceptional organizational skills with the ability to prioritize work, unsupervised, under pressure in a busy environment gt Previous experience of producing quality results with a high attention to detail gt Ability to be direct, open, and honest when dealing with customers and coworkers

    location East Melbourne, Victoria


  • Customer Service Advisor Southland (20hrs. pw)

    Southland Branch Permanent Part Time 20hrs. pw Retail Customer Service and Sales If you have the will¦ we have the way How will I help? In this position you will make banking more of a conversation, from assisting customers with daily transactional needs to educating customers in using technology or assist them reach their financial goals From helping our customers buy their first car, first home next investment property or their next big holiday. By listening to our customers you will proactively identify particular needs and future plans of both personal and business customer. You will be able to explain the benefits of a comprehensive and diverse range of products and services to our customers that would suit their needs. Often you may see a need to refer the customer on to one of our specialist teams such as business banking or financial planning. Whats in it for me? Firstly, you want different, not traditional. You love the challenge of working in a dynamic environment where youre setting a new benchmark in customer service. Secondly you crave development “ because our customer service advisors are so critical to us there are so many opportunities for career amp personal development available to them. Whether it is taking the next step into a specialist role, home lending, leadership, business banking or wealth “ we have many opportunities for our people amp we really want to see you grow. Finally, you want to work with great people. You know that great people make great workplaces “ we think we™ve developed a fantastic team of people and we want other fantastic people to join us. What you™ll need to succeed For a start, youll love where you live and work, and enjoy creating a true sense of neighbourhood. Youre at ease talking to people and know how to balance friendliness with a strong service ethic through your previous experience in sales and service. Working as part of a team is something you enjoy and you actively work with your team members to achieve performance goals. Problem-solving poses no problems, nor does thinking on your feet and adapting to change with ease. What™s it like to work here? For a start, we think we™ve built a culture where you™ll love to come to work. In joining the BoM family you™ll be genuinely coached amp supported from day one. Well support and actively encourage your career development and growth, and a host of some of the best financial amp non-financial benefits out there. We have some of the best leaders in the industry and completely focused on their teams delivering a better banking experience for our customers and ensuring that you™ll be rewarded amp recognised for your hard work. Where to from here? Please apply online where you will find you will be invited to participate in the first part of our online process through our assessment partner Gallup, please action this request as early as possible, to enable us to manage your application and provide you with an update on your job application in a timely manner. For more information visit httpswww.westpac.com.auabout-westpaccareers Westpac Group is an equal opportunity employer, and we™re proud to have created a culture and work environment that values diversity and flexibility, and fosters inclusion. Brand Bank of Melbourne Job TellerCustomer Service Representative Primary Location AU-VIC-Melbourne Inner South East Employee Status Permanent Schedule Part-time Recruiter Halle Haldipur Posting Date 20022020, 103926 PM Closing Date 28022020, 65900 AM Southland Branch Permanent Part Time 20hrs. pw Retail Customer Service and Sales If you have the will¦ we have the way How will I help? In this position you will make banking more of a conversation, from assisting customers with daily transactional needs to educating customers in using technology or assist them reach their financial goals From helping our customers buy their first car, first home next investment property or their next big holiday. By listening to our customers you will proactively identify particular needs and future plans of both personal and business customer. You will be able to explain the benefits of a comprehensive and diverse range of products and services to our customers that would suit their needs. Often you may see a need to refer the customer on to one of our specialist teams such as business banking or financial planning. Whats in it for me? Firstly, you want different, not traditional. You love the challenge of working in a dynamic environment where youre setting a new benchmark in customer service. Secondly you crave development “ because our customer service advisors are so critical to us there are so many opportunities for career amp personal development available to them. Whether it is taking the next step into a specialist role, home lending, leadership, business banking or wealth “ we have many opportunities for our people amp we really want to see you grow. Finally, you want to work with great people. You know that great people make great workplaces “ we think we™ve developed a fantastic team of people and we want other fantastic people to join us. What you™ll need to succeed For a start, youll love where you live and work, and enjoy creating a true sense of neighbourhood. Youre at ease talking to people and know how to balance friendliness with a strong service ethic through your previous experience in sales and service. Working as part of a team is something you enjoy and you actively work with your team members to achieve performance goals. Problem-solving poses no problems, nor does thinking on your feet and adapting to change with ease. What™s it like to work here? For a start, we think we™ve built a culture where you™ll love to come to work. In joining the BoM family you™ll be genuinely coached amp supported from day one. Well support and actively encourage your career development and growth, and a host of some of the best financial amp non-financial benefits out there. We have some of the best leaders in the industry and completely focused on their teams delivering a better banking experience for our customers and ensuring that you™ll be rewarded amp recognised for your hard work. Where to from here? Please apply online where you will find you will be invited to participate in the first part of our online process through our assessment partner Gallup, please action this request as early as possible, to enable us to manage your application and provide you with an update on your job application in a timely manner. For more information visit httpswww.westpac.com.auabout-westpaccareers Westpac Group is an equal opportunity employer, and we™re proud to have created a culture and work environment that values diversity and flexibility, and fosters inclusion. Brand Bank of Melbourne Job TellerCustomer Service Representative Primary Location AU-VIC-Melbourne Inner South East Employee Status Permanent Schedule Part-time Recruiter Halle Haldipur Posting Date 20022020, 103926 PM Closing Date 28022020, 65900 AM Southland Branch Permanent Part Time 20hrs. pw Retail Customer Service and Sales If you have the will¦ we have the way How will I help? In this position you will make banking more of a conversation, from assisting customers with daily transactional needs to educating customers in using technology or assist them reach their financial goals From helping our customers buy their first car, first home next investment property or their next big holiday. By listening to our customers you will proactively identify particular needs and future plans of both personal and business customer. You will be able to explain the benefits of a comprehensive and diverse range of products and services to our customers that would suit their needs. Often you may see a need to refer the customer on to one of our specialist teams such as business banking or financial planning. Whats in it for me? Firstly, you want different, not traditional. You love the challenge of working in a dynamic environment where youre setting a new benchmark in customer service. Secondly you crave development “ because our customer service advisors are so critical to us there are so many opportunities for career amp personal development available to them. Whether it is taking the next step into a specialist role, home lending, leadership, business banking or wealth “ we have many opportunities for our people amp we really want to see you grow. Finally, you want to work with great people. You know that great people make great workplaces “ we think we™ve developed a fantastic team of people and we want other fantastic people to join us. What you™ll need to succeed For a start, youll love where you live and work, and enjoy creating a true sense of neighbourhood. Youre at ease talking to people and know how to balance friendliness with a strong service ethic through your previous experience in sales and service. Working as part of a team is something you enjoy and you actively work with your team members to achieve performance goals. Problem-solving poses no problems, nor does thinking on your feet and adapting to change with ease. What™s it like to work here? For a start, we think we™ve built a culture where you™ll love to come to work. In joining the BoM family you™ll be genuinely coached amp supported from day one. Well support and actively encourage your career development and growth, and a host of some of the best financial amp non-financial benefits out there. We have some of the best leaders in the industry and completely focused on their teams delivering a better banking experience for our customers and ensuring that you™ll be rewarded amp recognised for your hard work. Where to from here? Please apply online where you will find you will be invited to participate in the first part of our online process through our assessment partner Gallup, please action this request as early as possible, to enable us to manage your application and provide you with an update on your job application in a timely manner. For more information visit httpswww.westpac.com.auabout-westpaccareers Westpac Group is an equal opportunity employer, and we™re proud to have created a culture and work environment that values diversity and flexibility, and fosters inclusion. Southland Branch Southland Branch Permanent Part Time 20hrs. pw Permanent Part Time 20hrs. pw Retail Customer Service and Sales Retail Customer Service and Sales If you have the will¦ we have the way How will I help? In this position you will make banking more of a conversation, from assisting customers with daily transactional needs to educating customers in using technology or assist them reach their financial goals From helping our customers buy their first car, first home next investment property or their next big holiday. By listening to our customers you will proactively identify particular needs and future plans of both personal and business customer. You will be able to explain the benefits of a comprehensive and diverse range of products and services to our customers that would suit their needs. Often you may see a need to refer the customer on to one of our specialist teams such as business banking or financial planning. Whats in it for me? Firstly, you want different, not traditional. You love the challenge of working in a dynamic environment where youre setting a new benchmark in customer service. Secondly you crave development “ because our customer service advisors are so critical to us there are so many opportunities for career amp personal development available to them. Whether it is taking the next step into a specialist role, home lending, leadership, business banking or wealth “ we have many opportunities for our people amp we really want to see you grow. Finally, you want to work with great people. You know that great people make great workplaces “ we think we™ve developed a fantastic team of people and we want other fantastic people to join us. What you™ll need to succeed For a start, youll love where you live and work, and enjoy creating a true sense of neighbourhood. Youre at ease talking to people and know how to balance friendliness with a strong service ethic through your previous experience in sales and service. Working as part of a team is something you enjoy and you actively work with your team members to achieve performance goals. Problem-solving poses no problems, nor does thinking on your feet and adapting to change with ease. What™s it like to work here? For a start, we think we™ve built a culture where you™ll love to come to work. In joining the BoM family you™ll be genuinely coached amp supported from day one. Well support and actively encourage your career development and growth, and a host of some of the best financial amp non-financial benefits out there. We have some of the best leaders in the industry and completely focused on their teams delivering a better banking experience for our customers and ensuring that you™ll be rewarded amp recognised for your hard work. Where to from here? Please apply online where you will find you will be invited to participate in the first part of our online process through our assessment partner Gallup, please action this request as early as possible, to enable us to manage your application and provide you with an update on your job application in a timely manner. For more information visit httpswww.westpac.com.auabout-westpaccareers If you have the will¦ we have the way If you have the will¦ we have the way If you have the will¦ we have the way How will I help? How will I help? In this position you will make banking more of a conversation, from assisting customers with daily transactional needs to educating customers in using technology or assist them reach their financial goals From helping our customers buy their first car, first home next investment property or their next big holiday. By listening to our customers you will proactively identify particular needs and future plans of both personal and business customer. You will be able to explain the benefits of a comprehensive and diverse range of products and services to our customers that would suit their needs. Often you may see a need to refer the customer on to one of our specialist teams such as business banking or financial planning. Whats in it for me? Whats in it for me? Firstly, you want different, not traditional. You love the challenge of working in a dynamic environment where youre setting a new benchmark in customer service. Secondly you crave development “ because our customer service advisors are so critical to us there are so many opportunities for career amp personal development available to them. Whether it is taking the next step into a specialist role, home lending, leadership, business banking or wealth “ we have many opportunities for our people amp we really want to see you grow. Finally, you want to work with great people. You know that great people make great workplaces “ we think we™ve developed a fantastic team of people and we want other fantastic people to join us. What you™ll need to succeed For a start, youll love where you live and work, and enjoy creating a true sense of neighbourhood. Youre at ease talking to people and know how to balance friendliness with a strong service ethic through your previous experience in sales and service. Working as part of a team is something you enjoy and you actively work with your team members to achieve performance goals. Problem-solving poses no problems, nor does thinking on your feet and adapting to change with ease. What you™ll need to succeed What™s it like to work here? What™s it like to work here? For a start, we think we™ve built a culture where you™ll love to come to work. In joining the BoM family you™ll be genuinely coached amp supported from day one. Well support and actively encourage your career development and growth, and a host of some of the best financial amp non-financial benefits out there. We have some of the best leaders in the industry and completely focused on their teams delivering a better banking experience for our customers and ensuring that you™ll be rewarded amp recognised for your hard work. Where to from here? Please apply online where you will find you will be invited to participate in the first part of our online process through our assessment partner Gallup, please action this request as early as possible, to enable us to manage your application and provide you with an update on your job application in a timely manner. Where to from here? For more information visit httpswww.westpac.com.auabout-westpaccareers Westpac Group is an equal opportunity employer, and we™re proud to have created a culture and work environment that values diversity and flexibility, and fosters inclusion. Westpac Group is an equal opportunity employer, and we™re proud to have created a culture and work environment that values diversity and flexibility, and fosters inclusion. Brand Bank of Melbourne Brand Job TellerCustomer Service Representative Job Primary Location AU-VIC-Melbourne Inner South East Primary Location Employee Status Permanent Employee Status Schedule Part-time Schedule Recruiter Halle Haldipur Recruiter Posting Date 20022020, 103926 PM Posting Date Closing Date 28022020, 65900 AM Closing Date

    location East Melbourne, Victoria


  • Customer Service Representative/Barista (Part Time)

    Job No 876148 Work Type Part Time Location Melbourne Whether you get energy from making a customer™s day better, sharing the story behind a great coffee, or delivering an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to announce we are looking for the next superstar barista to join our team at BP The Tulla store. This is an expression of interest. Specifically, you bring the following skills and attributes Demonstrated skills and experience as a barista with a PASSION for coffee. We will be looking for evidence of this in your resume so please outline your previous experience as best you can. Effective communication skills with a competency in English (reading, writing and speaking) Friendly, energetic and approachable with a natural flair for great customer service Attention to detail the ability to work in accordance with safe work practices and operational procedures, as well as a level-head to carry our emergency activities if required A real team player who is keen to wear our brand with pride A positive attitude and a genuine care for teammates and customers Resilience and ability to work in a fast paced environment You™re looking to kick start your career with a leading brand. We have a lot to offer. As you would expect from one of the largest global brands in the world, you™ll be rewarded with job security, fantastic benefits, flexible shifts, competitive pay, and an opportunity to springboard your career with BP, if you want to. And you™ll enjoy all of this while experiencing customer satisfaction first-hand. If you see yourself as part of our team, apply today. HOURS AVAILABLE Thursday 5am “ 12pm Friday 5am “ 12pm Saturday 5am “ 12pm BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. Application close 26 Feb 2020 AUS Eastern Daylight Time Job No 876148 Work Type Part Time Location Melbourne Whether you get energy from making a customer™s day better, sharing the story behind a great coffee, or delivering an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to announce we are looking for the next superstar barista to join our team at BP The Tulla store. This is an expression of interest. Specifically, you bring the following skills and attributes Demonstrated skills and experience as a barista with a PASSION for coffee. We will be looking for evidence of this in your resume so please outline your previous experience as best you can. Effective communication skills with a competency in English (reading, writing and speaking) Friendly, energetic and approachable with a natural flair for great customer service Attention to detail the ability to work in accordance with safe work practices and operational procedures, as well as a level-head to carry our emergency activities if required A real team player who is keen to wear our brand with pride A positive attitude and a genuine care for teammates and customers Resilience and ability to work in a fast paced environment You™re looking to kick start your career with a leading brand. We have a lot to offer. As you would expect from one of the largest global brands in the world, you™ll be rewarded with job security, fantastic benefits, flexible shifts, competitive pay, and an opportunity to springboard your career with BP, if you want to. And you™ll enjoy all of this while experiencing customer satisfaction first-hand. If you see yourself as part of our team, apply today. HOURS AVAILABLE Thursday 5am “ 12pm Friday 5am “ 12pm Saturday 5am “ 12pm BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. Application close 26 Feb 2020 AUS Eastern Daylight Time Job No 876148 Work Type Part Time Location Melbourne Whether you get energy from making a customer™s day better, sharing the story behind a great coffee, or delivering an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to announce we are looking for the next superstar barista to join our team at BP The Tulla store. This is an expression of interest. Specifically, you bring the following skills and attributes Demonstrated skills and experience as a barista with a PASSION for coffee. We will be looking for evidence of this in your resume so please outline your previous experience as best you can. Effective communication skills with a competency in English (reading, writing and speaking) Friendly, energetic and approachable with a natural flair for great customer service Attention to detail the ability to work in accordance with safe work practices and operational procedures, as well as a level-head to carry our emergency activities if required A real team player who is keen to wear our brand with pride A positive attitude and a genuine care for teammates and customers Resilience and ability to work in a fast paced environment You™re looking to kick start your career with a leading brand. We have a lot to offer. As you would expect from one of the largest global brands in the world, you™ll be rewarded with job security, fantastic benefits, flexible shifts, competitive pay, and an opportunity to springboard your career with BP, if you want to. And you™ll enjoy all of this while experiencing customer satisfaction first-hand. If you see yourself as part of our team, apply today. HOURS AVAILABLE Thursday 5am “ 12pm Friday 5am “ 12pm Saturday 5am “ 12pm BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. Application close 26 Feb 2020 AUS Eastern Daylight Time Job No 876148 Work Type Part Time Location Melbourne Whether you get energy from making a customer™s day better, sharing the story behind a great coffee, or delivering an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to announce we are looking for the next superstar barista to join our team at BP The Tulla store. This is an expression of interest. Specifically, you bring the following skills and attributes Demonstrated skills and experience as a barista with a PASSION for coffee. We will be looking for evidence of this in your resume so please outline your previous experience as best you can. Effective communication skills with a competency in English (reading, writing and speaking) Friendly, energetic and approachable with a natural flair for great customer service Attention to detail the ability to work in accordance with safe work practices and operational procedures, as well as a level-head to carry our emergency activities if required A real team player who is keen to wear our brand with pride A positive attitude and a genuine care for teammates and customers Resilience and ability to work in a fast paced environment You™re looking to kick start your career with a leading brand. We have a lot to offer. As you would expect from one of the largest global brands in the world, you™ll be rewarded with job security, fantastic benefits, flexible shifts, competitive pay, and an opportunity to springboard your career with BP, if you want to. And you™ll enjoy all of this while experiencing customer satisfaction first-hand. If you see yourself as part of our team, apply today. HOURS AVAILABLE Thursday 5am “ 12pm Friday 5am “ 12pm Saturday 5am “ 12pm BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. Application close 26 Feb 2020 AUS Eastern Daylight Time Job No 876148 Work Type Part Time Location Melbourne Job No Work Type Location Whether you get energy from making a customer™s day better, sharing the story behind a great coffee, or delivering an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to announce we are looking for the next superstar barista to join our team at BP The Tulla store. This is an expression of interest. Specifically, you bring the following skills and attributes Demonstrated skills and experience as a barista with a PASSION for coffee. We will be looking for evidence of this in your resume so please outline your previous experience as best you can. Effective communication skills with a competency in English (reading, writing and speaking) Friendly, energetic and approachable with a natural flair for great customer service Attention to detail the ability to work in accordance with safe work practices and operational procedures, as well as a level-head to carry our emergency activities if required A real team player who is keen to wear our brand with pride A positive attitude and a genuine care for teammates and customers Resilience and ability to work in a fast paced environment You™re looking to kick start your career with a leading brand. We have a lot to offer. As you would expect from one of the largest global brands in the world, you™ll be rewarded with job security, fantastic benefits, flexible shifts, competitive pay, and an opportunity to springboard your career with BP, if you want to. And you™ll enjoy all of this while experiencing customer satisfaction first-hand. If you see yourself as part of our team, apply today. HOURS AVAILABLE Thursday 5am “ 12pm Friday 5am “ 12pm Saturday 5am “ 12pm BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. Whether you get energy from making a customer™s day better, sharing the story behind a great coffee, or delivering an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to announce we are looking for the next superstar barista to join our team at BP The Tulla store. This is an expression of interest. This is an expression of interest. Specifically, you bring the following skills and attributes Specifically, you bring the following skills and attributes Demonstrated skills and experience as a barista with a PASSION for coffee. We will be looking for evidence of this in your resume so please outline your previous experience as best you can. Demonstrated skills and experience as a barista with a PASSION for coffee. We will be looking for evidence of this in your resume so please outline your previous experience as best you can. Effective communication skills with a competency in English (reading, writing and speaking) Friendly, energetic and approachable with a natural flair for great customer service Attention to detail the ability to work in accordance with safe work practices and operational procedures, as well as a level-head to carry our emergency activities if required A real team player who is keen to wear our brand with pride A positive attitude and a genuine care for teammates and customers Resilience and ability to work in a fast paced environment You™re looking to kick start your career with a leading brand. We have a lot to offer. You™re looking to kick start your career with a leading brand. We have a lot to offer. As you would expect from one of the largest global brands in the world, you™ll be rewarded with job security, fantastic benefits, flexible shifts, competitive pay, and an opportunity to springboard your career with BP, if you want to. And you™ll enjoy all of this while experiencing customer satisfaction first-hand. If you see yourself as part of our team, apply today. HOURS AVAILABLE Thursday 5am “ 12pm Friday 5am “ 12pm Saturday 5am “ 12pm BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. Application close 26 Feb 2020 AUS Eastern Daylight Time Application close

    location East Melbourne, Victoria


  • Customer Service Representative (Part Time)

    Job No 876150 Work Type Part Time Location Melbourne At BP we are passionate about great service. We are seeking candidates who share this passion, and who are energised to deliver a great experience to every customer. Whether your purpose is to make a customer™s day better, or to deliver an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to share that we are seeking an experienced Customer Service Representative available in our BP Pakenham in VIC. Core hours for this part time role are as follows Tuesday 1030-1715 Wednesday 1030-1715 The BP Pakenham team are passionate about delivering a œwow moment for every single customer, and we need candidates who can share and deliver this passion to each and every customer. Ideally, the successful candidates will be able to demonstrate their previous hospitality, barista or customer service experience along with their drive to deliver an awesome customer experience to every single customer, every single visit. Working with BP you will be provided with the opportunity to develop your career in retail along with 10 discount on store items, opportunity to work additional hours, in-store competitions, and continuous coaching and training to develop your career with BP Retail. Please search and select Pakenham as a store preference in the online application, to be considered for this store. BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. Application close 24 Feb 2020 AUS Eastern Daylight Time Job No 876150 Work Type Part Time Location Melbourne At BP we are passionate about great service. We are seeking candidates who share this passion, and who are energised to deliver a great experience to every customer. Whether your purpose is to make a customer™s day better, or to deliver an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to share that we are seeking an experienced Customer Service Representative available in our BP Pakenham in VIC. Core hours for this part time role are as follows Tuesday 1030-1715 Wednesday 1030-1715 The BP Pakenham team are passionate about delivering a œwow moment for every single customer, and we need candidates who can share and deliver this passion to each and every customer. Ideally, the successful candidates will be able to demonstrate their previous hospitality, barista or customer service experience along with their drive to deliver an awesome customer experience to every single customer, every single visit. Working with BP you will be provided with the opportunity to develop your career in retail along with 10 discount on store items, opportunity to work additional hours, in-store competitions, and continuous coaching and training to develop your career with BP Retail. Please search and select Pakenham as a store preference in the online application, to be considered for this store. BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. Application close 24 Feb 2020 AUS Eastern Daylight Time Job No 876150 Work Type Part Time Location Melbourne At BP we are passionate about great service. We are seeking candidates who share this passion, and who are energised to deliver a great experience to every customer. Whether your purpose is to make a customer™s day better, or to deliver an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to share that we are seeking an experienced Customer Service Representative available in our BP Pakenham in VIC. Core hours for this part time role are as follows Tuesday 1030-1715 Wednesday 1030-1715 The BP Pakenham team are passionate about delivering a œwow moment for every single customer, and we need candidates who can share and deliver this passion to each and every customer. Ideally, the successful candidates will be able to demonstrate their previous hospitality, barista or customer service experience along with their drive to deliver an awesome customer experience to every single customer, every single visit. Working with BP you will be provided with the opportunity to develop your career in retail along with 10 discount on store items, opportunity to work additional hours, in-store competitions, and continuous coaching and training to develop your career with BP Retail. Please search and select Pakenham as a store preference in the online application, to be considered for this store. BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. Application close 24 Feb 2020 AUS Eastern Daylight Time Job No 876150 Work Type Part Time Location Melbourne At BP we are passionate about great service. We are seeking candidates who share this passion, and who are energised to deliver a great experience to every customer. Whether your purpose is to make a customer™s day better, or to deliver an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to share that we are seeking an experienced Customer Service Representative available in our BP Pakenham in VIC. Core hours for this part time role are as follows Tuesday 1030-1715 Wednesday 1030-1715 The BP Pakenham team are passionate about delivering a œwow moment for every single customer, and we need candidates who can share and deliver this passion to each and every customer. Ideally, the successful candidates will be able to demonstrate their previous hospitality, barista or customer service experience along with their drive to deliver an awesome customer experience to every single customer, every single visit. Working with BP you will be provided with the opportunity to develop your career in retail along with 10 discount on store items, opportunity to work additional hours, in-store competitions, and continuous coaching and training to develop your career with BP Retail. Please search and select Pakenham as a store preference in the online application, to be considered for this store. BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. Application close 24 Feb 2020 AUS Eastern Daylight Time Job No 876150 Work Type Part Time Location Melbourne Job No Work Type Location At BP we are passionate about great service. We are seeking candidates who share this passion, and who are energised to deliver a great experience to every customer. Whether your purpose is to make a customer™s day better, or to deliver an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to share that we are seeking an experienced Customer Service Representative available in our BP Pakenham in VIC. Core hours for this part time role are as follows Tuesday 1030-1715 Wednesday 1030-1715 The BP Pakenham team are passionate about delivering a œwow moment for every single customer, and we need candidates who can share and deliver this passion to each and every customer. Ideally, the successful candidates will be able to demonstrate their previous hospitality, barista or customer service experience along with their drive to deliver an awesome customer experience to every single customer, every single visit. Working with BP you will be provided with the opportunity to develop your career in retail along with 10 discount on store items, opportunity to work additional hours, in-store competitions, and continuous coaching and training to develop your career with BP Retail. Please search and select Pakenham as a store preference in the online application, to be considered for this store. BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. At BP we are passionate about great service. We are seeking candidates who share this passion, and who are energised to deliver a great experience to every customer. Whether your purpose is to make a customer™s day better, or to deliver an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to share that we are seeking an experienced Customer Service Representative available in our BP Pakenham in VIC. BP Pakenham in VIC Core hours for this part time role are as follows Tuesday 1030-1715 Wednesday 1030-1715 The BP Pakenham team are passionate about delivering a œwow moment for every single customer, and we need candidates who can share and deliver this passion to each and every customer. BP Pakenham Ideally, the successful candidates will be able to demonstrate their previous hospitality, barista or customer service experience along with their drive to deliver an awesome customer experience to every single customer, every single visit. Working with BP you will be provided with the opportunity to develop your career in retail along with 10 discount on store items, opportunity to work additional hours, in-store competitions, and continuous coaching and training to develop your career with BP Retail. Please search and select Pakenham as a store preference in the online application, to be considered for this store. Pakenham BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. Application close 24 Feb 2020 AUS Eastern Daylight Time Application close

    location East Melbourne, Victoria


  • Customer Service Representative (Part Time)

    Job No 876091 Work Type Part Time Location Melbourne At BP we are passionate about great service. We are seeking candidates who share this passion, and who are energised to deliver a great experience to every customer. Whether your purpose is to make a customer™s day better, or to deliver an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to share that we are seeking an experienced Customer Service Representative available in our BP Keysborough store in VIC. Core Hours for this part time role are as follows Thursday 1030-1715 Saturday 600-1200 The BP Keysborough team are passionate about delivering a œwow moment for every single customer, and we need candidates who can share and deliver this passion to each and every customer. Ideally, the successful candidates will be able to demonstrate their previous hospitality, barista or customer service experience along with their drive to deliver an awesome customer experience to every single customer, every single visit. Working with BP you will be provided with the opportunity to develop your career in retail along with 10 discount on store items, opportunity to work additional hours, in-store competitions, and continuous coaching and training to develop your career with BP Retail. Please search and select Keysborough as a store preference in the online application, to be considered for this store. BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. Application close 28 Feb 2020 AUS Eastern Daylight Time Job No 876091 Work Type Part Time Location Melbourne At BP we are passionate about great service. We are seeking candidates who share this passion, and who are energised to deliver a great experience to every customer. Whether your purpose is to make a customer™s day better, or to deliver an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to share that we are seeking an experienced Customer Service Representative available in our BP Keysborough store in VIC. Core Hours for this part time role are as follows Thursday 1030-1715 Saturday 600-1200 The BP Keysborough team are passionate about delivering a œwow moment for every single customer, and we need candidates who can share and deliver this passion to each and every customer. Ideally, the successful candidates will be able to demonstrate their previous hospitality, barista or customer service experience along with their drive to deliver an awesome customer experience to every single customer, every single visit. Working with BP you will be provided with the opportunity to develop your career in retail along with 10 discount on store items, opportunity to work additional hours, in-store competitions, and continuous coaching and training to develop your career with BP Retail. Please search and select Keysborough as a store preference in the online application, to be considered for this store. BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. Application close 28 Feb 2020 AUS Eastern Daylight Time Job No 876091 Work Type Part Time Location Melbourne At BP we are passionate about great service. We are seeking candidates who share this passion, and who are energised to deliver a great experience to every customer. Whether your purpose is to make a customer™s day better, or to deliver an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to share that we are seeking an experienced Customer Service Representative available in our BP Keysborough store in VIC. Core Hours for this part time role are as follows Thursday 1030-1715 Saturday 600-1200 The BP Keysborough team are passionate about delivering a œwow moment for every single customer, and we need candidates who can share and deliver this passion to each and every customer. Ideally, the successful candidates will be able to demonstrate their previous hospitality, barista or customer service experience along with their drive to deliver an awesome customer experience to every single customer, every single visit. Working with BP you will be provided with the opportunity to develop your career in retail along with 10 discount on store items, opportunity to work additional hours, in-store competitions, and continuous coaching and training to develop your career with BP Retail. Please search and select Keysborough as a store preference in the online application, to be considered for this store. BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. Application close 28 Feb 2020 AUS Eastern Daylight Time Job No 876091 Work Type Part Time Location Melbourne At BP we are passionate about great service. We are seeking candidates who share this passion, and who are energised to deliver a great experience to every customer. Whether your purpose is to make a customer™s day better, or to deliver an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to share that we are seeking an experienced Customer Service Representative available in our BP Keysborough store in VIC. Core Hours for this part time role are as follows Thursday 1030-1715 Saturday 600-1200 The BP Keysborough team are passionate about delivering a œwow moment for every single customer, and we need candidates who can share and deliver this passion to each and every customer. Ideally, the successful candidates will be able to demonstrate their previous hospitality, barista or customer service experience along with their drive to deliver an awesome customer experience to every single customer, every single visit. Working with BP you will be provided with the opportunity to develop your career in retail along with 10 discount on store items, opportunity to work additional hours, in-store competitions, and continuous coaching and training to develop your career with BP Retail. Please search and select Keysborough as a store preference in the online application, to be considered for this store. BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. Application close 28 Feb 2020 AUS Eastern Daylight Time Job No 876091 Work Type Part Time Location Melbourne Job No Work Type Location At BP we are passionate about great service. We are seeking candidates who share this passion, and who are energised to deliver a great experience to every customer. Whether your purpose is to make a customer™s day better, or to deliver an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to share that we are seeking an experienced Customer Service Representative available in our BP Keysborough store in VIC. Core Hours for this part time role are as follows Thursday 1030-1715 Saturday 600-1200 The BP Keysborough team are passionate about delivering a œwow moment for every single customer, and we need candidates who can share and deliver this passion to each and every customer. Ideally, the successful candidates will be able to demonstrate their previous hospitality, barista or customer service experience along with their drive to deliver an awesome customer experience to every single customer, every single visit. Working with BP you will be provided with the opportunity to develop your career in retail along with 10 discount on store items, opportunity to work additional hours, in-store competitions, and continuous coaching and training to develop your career with BP Retail. Please search and select Keysborough as a store preference in the online application, to be considered for this store. BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. At BP we are passionate about great service. We are seeking candidates who share this passion, and who are energised to deliver a great experience to every customer. Whether your purpose is to make a customer™s day better, or to deliver an awesome customer experience “ BP Retail can be the place where you find your purpose. We are excited to share that we are seeking an experienced Customer Service Representative available in our BP Keysborough store in VIC. Core Hours for this part time role are as follows BP Keysborough store in VIC Thursday 1030-1715 Saturday 600-1200 The BP Keysborough team are passionate about delivering a œwow moment for every single customer, and we need candidates who can share and deliver this passion to each and every customer. BP Keysborough Ideally, the successful candidates will be able to demonstrate their previous hospitality, barista or customer service experience along with their drive to deliver an awesome customer experience to every single customer, every single visit. Working with BP you will be provided with the opportunity to develop your career in retail along with 10 discount on store items, opportunity to work additional hours, in-store competitions, and continuous coaching and training to develop your career with BP Retail. Please search and select Keysborough as a store preference in the online application, to be considered for this store. Keysborough BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply. Application close 28 Feb 2020 AUS Eastern Daylight Time Application close

    location East Melbourne, Victoria


  • Customer Service - Front Desk

    Busy fast paced environment Extensive customer service Proficient in MYOB Operating in Australia for over 6 decades this industry leading manufacturing company has established a reputation for being an employer of choice and inclusion. Brilliant opportunity to join the Customer Service team, this pivotal role within the organisation will see you extremely business, having to think on your feet, juggling any number of tasks at any one time. About the role As part of the Customer Service team which is situated at the Front desk area of the Organisation. This position is pivotal in being the first point of contact and bringing to life the values of the organisation. The successful candidate whilst co-ordinating the front desk customer service area is also responsible for supporting departments with adhoc administration and customer service enquiries. Duties and responsibilities Meet and greet all visitors upon arrival promptly and professionally Ensure all incoming phone calls are actioned, screened and directed to the appropriate person As a Customer service team member - dealing with enquiries via phone, email and in person Data Entry of Sales orders and allocation of payments into MYOB Receipt and processing of EFTPOS payments Ensure all office public areas are clean and well presented at all times Incoming and outgoing couriers and mail - deliver to appropriate staff Skills and experience 2 years previous experience in a fast-paced customer service focused environment Exceptional verbal and written communication skills Previous experience dealing with customer complaints and resolution Ability to provide outstanding customer service to both internal and external contacts Strong organisational skills and the ability to work well under pressure Proficient in MYOB Sheet metal knowledge (highly advantageous) Excellent time management Attention to detail If you have all of the above, are punctual, reliable, organised and efficient, love to juggle multiple tasks at any one time without skipping a beat then this is the role for you. Apply now or call Lisa today for a confidential discussion on 03 8554 2022. 200013041158225927965056 Busy fast paced environment Extensive customer service Proficient in MYOB Operating in Australia for over 6 decades this industry leading manufacturing company has established a reputation for being an employer of choice and inclusion. Brilliant opportunity to join the Customer Service team, this pivotal role within the organisation will see you extremely business, having to think on your feet, juggling any number of tasks at any one time. About the role As part of the Customer Service team which is situated at the Front desk area of the Organisation. This position is pivotal in being the first point of contact and bringing to life the values of the organisation. The successful candidate whilst co-ordinating the front desk customer service area is also responsible for supporting departments with adhoc administration and customer service enquiries. Duties and responsibilities Meet and greet all visitors upon arrival promptly and professionally Ensure all incoming phone calls are actioned, screened and directed to the appropriate person As a Customer service team member - dealing with enquiries via phone, email and in person Data Entry of Sales orders and allocation of payments into MYOB Receipt and processing of EFTPOS payments Ensure all office public areas are clean and well presented at all times Incoming and outgoing couriers and mail - deliver to appropriate staff Skills and experience 2 years previous experience in a fast-paced customer service focused environment Exceptional verbal and written communication skills Previous experience dealing with customer complaints and resolution Ability to provide outstanding customer service to both internal and external contacts Strong organisational skills and the ability to work well under pressure Proficient in MYOB Sheet metal knowledge (highly advantageous) Excellent time management Attention to detail If you have all of the above, are punctual, reliable, organised and efficient, love to juggle multiple tasks at any one time without skipping a beat then this is the role for you. Apply now or call Lisa today for a confidential discussion on 03 8554 2022. 200013041158225927965056 Busy fast paced environment Extensive customer service Proficient in MYOB Operating in Australia for over 6 decades this industry leading manufacturing company has established a reputation for being an employer of choice and inclusion. Brilliant opportunity to join the Customer Service team, this pivotal role within the organisation will see you extremely business, having to think on your feet, juggling any number of tasks at any one time. About the role About the role As part of the Customer Service team which is situated at the Front desk area of the Organisation. This position is pivotal in being the first point of contact and bringing to life the values of the organisation. The successful candidate whilst co-ordinating the front desk customer service area is also responsible for supporting departments with adhoc administration and customer service enquiries. Duties and responsibilities Duties and responsibilities Meet and greet all visitors upon arrival promptly and professionally Ensure all incoming phone calls are actioned, screened and directed to the appropriate person As a Customer service team member - dealing with enquiries via phone, email and in person Data Entry of Sales orders and allocation of payments into MYOB Receipt and processing of EFTPOS payments Ensure all office public areas are clean and well presented at all times Incoming and outgoing couriers and mail - deliver to appropriate staff Skills and experience Skills and experience 2 years previous experience in a fast-paced customer service focused environment Exceptional verbal and written communication skills Previous experience dealing with customer complaints and resolution Ability to provide outstanding customer service to both internal and external contacts Strong organisational skills and the ability to work well under pressure Proficient in MYOB Sheet metal knowledge (highly advantageous) Excellent time management Attention to detail If you have all of the above, are punctual, reliable, organised and efficient, love to juggle multiple tasks at any one time without skipping a beat then this is the role for you. Apply now or call Lisa today for a confidential discussion on 03 8554 2022.

    location East Melbourne, Victoria


  • Customer Care Consultant

    Mulgrave Location - Immediate Start Retail Head Office Fantastic Opportunity to join a friendly, supportive team Currently seeking enthusiastic amp engaging team members who are passionate about delivering a great experience to customers with every interaction Our client, a well known retail organisation are searching for experienced proffessionals to join their busy head office team based in Mulgrave Your responsibilities will include Providing exceptional customer service via phone amp email Handle inbound calls regarding products, online orders, store locations amp delivery information etc. Ensure all cases are maintained, including up to date notes and information records. To be considered for this position you will have Previous experience in a customer service or call centre based role Professional verbal amp written communication skills Demonstrated ability to communicate effectively amp empathetically with customers. Proactive approach to achieving KPI™s and meeting targets. This assignment will commence immediately. Successful candidates will have availability to work a rotational roster between 700am “ 600pm Monday to Friday. To be considered for this role please submit your application today, or for a confidential discussion please contact Brooke on 03 8545 7502. JO-2001-470052-5 Mulgrave Location - Immediate Start Retail Head Office Fantastic Opportunity to join a friendly, supportive team Currently seeking enthusiastic amp engaging team members who are passionate about delivering a great experience to customers with every interaction Our client, a well known retail organisation are searching for experienced proffessionals to join their busy head office team based in Mulgrave Your responsibilities will include Providing exceptional customer service via phone amp email Handle inbound calls regarding products, online orders, store locations amp delivery information etc. Ensure all cases are maintained, including up to date notes and information records. To be considered for this position you will have Previous experience in a customer service or call centre based role Professional verbal amp written communication skills Demonstrated ability to communicate effectively amp empathetically with customers. Proactive approach to achieving KPI™s and meeting targets. This assignment will commence immediately. Successful candidates will have availability to work a rotational roster between 700am “ 600pm Monday to Friday. To be considered for this role please submit your application today, or for a confidential discussion please contact Brooke on 03 8545 7502. JO-2001-470052-5 Mulgrave Location - Immediate Start Retail Head Office Fantastic Opportunity to join a friendly, supportive team Your responsibilities will include Providing exceptional customer service via phone amp email Handle inbound calls regarding products, online orders, store locations amp delivery information etc. Ensure all cases are maintained, including up to date notes and information records. To be considered for this position you will have Previous experience in a customer service or call centre based role Professional verbal amp written communication skills Demonstrated ability to communicate effectively amp empathetically with customers. Proactive approach to achieving KPI™s and meeting targets.

    location East Melbourne, Victoria


  • Customer Service Coordinator

    Leading Global Comapny Eastern Suburbs Location with onsite parking Excellent hourly rate One of the worlds leading global companies is seeking a part time Customer Service Representative who is willing to undertake manual handwork to assist the team. Duties include Conducts technical and administrative support activities for customer value-add. Valve-Tagging - Individual labels to be attached to each valve with terminal name (ID), valve part number, actuator part number, dial setting amp nominal flow rate (which aligns with the valve schedule). Valve amp Actuator assembly - Valve amp corresponding actuator to be removed from their respective individual packaging (which is discarded), assembled, then re-packaged accordingly. Delivery Management - Coordination with all parties (order entry, logisticswarehouse, customer amp contractor) is time consuming and requires clear and regular communication. Pre-assembled (and tagged) valves amp actuators are packaged into larger boxes per zone, with zone reference on the box exterior. Cooperates with clients and sales representatives to clarify orders and issues. Other ad-hoc as required by management. About you You are reliable, show initiative, have good communication skills, be enthusiastic and have attention to detail. Manual role - hand strength mainly. Positive attitude attitude and strong work ethic. Willing to work additional hours, role to potentially become full time. If you have the experience required and would like to be part of this global company please apply to this advert contact Rose Dragovic on 03 8378 7600 with further queries. 182143158223814779658 Leading Global Comapny Eastern Suburbs Location with onsite parking Excellent hourly rate One of the worlds leading global companies is seeking a part time Customer Service Representative who is willing to undertake manual handwork to assist the team. Duties include Conducts technical and administrative support activities for customer value-add. Valve-Tagging - Individual labels to be attached to each valve with terminal name (ID), valve part number, actuator part number, dial setting amp nominal flow rate (which aligns with the valve schedule). Valve amp Actuator assembly - Valve amp corresponding actuator to be removed from their respective individual packaging (which is discarded), assembled, then re-packaged accordingly. Delivery Management - Coordination with all parties (order entry, logisticswarehouse, customer amp contractor) is time consuming and requires clear and regular communication. Pre-assembled (and tagged) valves amp actuators are packaged into larger boxes per zone, with zone reference on the box exterior. Cooperates with clients and sales representatives to clarify orders and issues. Other ad-hoc as required by management. About you You are reliable, show initiative, have good communication skills, be enthusiastic and have attention to detail. Manual role - hand strength mainly. Positive attitude attitude and strong work ethic. Willing to work additional hours, role to potentially become full time. If you have the experience required and would like to be part of this global company please apply to this advert contact Rose Dragovic on 03 8378 7600 with further queries. 182143158223814779658 Leading Global Comapny Eastern Suburbs Location with onsite parking Excellent hourly rate One of the worlds leading global companies is seeking a part time Customer Service Representative who is willing to undertake manual handwork to assist the team. Duties include Conducts technical and administrative support activities for customer value-add. Valve-Tagging - Individual labels to be attached to each valve with terminal name (ID), valve part number, actuator part number, dial setting amp nominal flow rate (which aligns with the valve schedule). Valve amp Actuator assembly - Valve amp corresponding actuator to be removed from their respective individual packaging (which is discarded), assembled, then re-packaged accordingly. Delivery Management - Coordination with all parties (order entry, logisticswarehouse, customer amp contractor) is time consuming and requires clear and regular communication. Pre-assembled (and tagged) valves amp actuators are packaged into larger boxes per zone, with zone reference on the box exterior. Cooperates with clients and sales representatives to clarify orders and issues. Other ad-hoc as required by management. About you You are reliable, show initiative, have good communication skills, be enthusiastic and have attention to detail. Manual role - hand strength mainly. Positive attitude attitude and strong work ethic. Willing to work additional hours, role to potentially become full time. If you have the experience required and would like to be part of this global company please apply to this advert contact Rose Dragovic on 03 8378 7600 with further queries.

    location East Melbourne, Victoria


  • Customer Service Officer

    Large Automotive Company in South East Melbourne Attractive Hourly Rate No weekend work Great opportunity for a Customer Service Professional to join a large a Automotive Company in Melbournes South East. This role is a six (6) month contract with training provided on commencement and possibility of long-term employment offer for the right candidate. You will be providing customer support to stakeholders who are engaged in the financial services of the company. Responsibilities Provide quality interactions with customers either by phone or email Customer service andor contact centre experience in a fast paced and dynamic role Adhere to internal client policies and procedures as well as legislation requirements Arranging customer statements and answering financial questions Experience Requirements 6 months plus minimum exposure dealing with customers within an inbound outbound environment Strong interpersonal, written and verbal communication skills Problem solving and lateral thinking skills Friendly, bubbly and enthusiastic personality If this sounds like you please Apply now BGACCO241019SH158226452747260 Large Automotive Company in South East Melbourne Attractive Hourly Rate No weekend work Great opportunity for a Customer Service Professional to join a large a Automotive Company in Melbournes South East. This role is a six (6) month contract with training provided on commencement and possibility of long-term employment offer for the right candidate. You will be providing customer support to stakeholders who are engaged in the financial services of the company. Responsibilities Provide quality interactions with customers either by phone or email Customer service andor contact centre experience in a fast paced and dynamic role Adhere to internal client policies and procedures as well as legislation requirements Arranging customer statements and answering financial questions Experience Requirements 6 months plus minimum exposure dealing with customers within an inbound outbound environment Strong interpersonal, written and verbal communication skills Problem solving and lateral thinking skills Friendly, bubbly and enthusiastic personality If this sounds like you please Apply now BGACCO241019SH158226452747260 Large Automotive Company in South East Melbourne Attractive Hourly Rate No weekend work Great opportunity for a Customer Service Professional to join a large a Automotive Company in Melbournes South East. This role is a six (6) month contract with training provided on commencement and possibility of long-term employment offer for the right candidate. You will be providing customer support to stakeholders who are engaged in the financial services of the company. Responsibilities Provide quality interactions with customers either by phone or email Customer service andor contact centre experience in a fast paced and dynamic role Adhere to internal client policies and procedures as well as legislation requirements Arranging customer statements and answering financial questions Experience Requirements 6 months plus minimum exposure dealing with customers within an inbound outbound environment Strong interpersonal, written and verbal communication skills Problem solving and lateral thinking skills Friendly, bubbly and enthusiastic personality If this sounds like you please Apply now

    location East Melbourne, Victoria


  • Customer Service Officer

    Large Automotive Company in South East Melbourne Attractive Hourly Rate No weekend work Great opportunity for a Customer Service Professional to join a large a Automotive Company in Melbournes South East. This role is a six (6) month contract with training provided on commencement and possibility of long-term employment offer for the right candidate. You will be providing customer support to stakeholders who are engaged in the financial services of the company. Responsibilities Provide quality interactions with customers either by phone or email Customer service andor contact centre experience in a fast paced and dynamic role Adhere to internal client policies and procedures as well as legislation requirements Arranging customer statements and answering financial questions Experience Requirements 6 months plus minimum exposure dealing with customers within an inbound outbound environment Strong interpersonal, written and verbal communication skills Problem solving and lateral thinking skills Friendly, bubbly and enthusiastic personality If this sounds like you please Apply now BGACCO241019SH158226452747260 Large Automotive Company in South East Melbourne Attractive Hourly Rate No weekend work Great opportunity for a Customer Service Professional to join a large a Automotive Company in Melbournes South East. This role is a six (6) month contract with training provided on commencement and possibility of long-term employment offer for the right candidate. You will be providing customer support to stakeholders who are engaged in the financial services of the company. Responsibilities Provide quality interactions with customers either by phone or email Customer service andor contact centre experience in a fast paced and dynamic role Adhere to internal client policies and procedures as well as legislation requirements Arranging customer statements and answering financial questions Experience Requirements 6 months plus minimum exposure dealing with customers within an inbound outbound environment Strong interpersonal, written and verbal communication skills Problem solving and lateral thinking skills Friendly, bubbly and enthusiastic personality If this sounds like you please Apply now BGACCO241019SH158226452747260 Large Automotive Company in South East Melbourne Attractive Hourly Rate No weekend work Great opportunity for a Customer Service Professional to join a large a Automotive Company in Melbournes South East. This role is a six (6) month contract with training provided on commencement and possibility of long-term employment offer for the right candidate. You will be providing customer support to stakeholders who are engaged in the financial services of the company. Responsibilities Provide quality interactions with customers either by phone or email Customer service andor contact centre experience in a fast paced and dynamic role Adhere to internal client policies and procedures as well as legislation requirements Arranging customer statements and answering financial questions Experience Requirements 6 months plus minimum exposure dealing with customers within an inbound outbound environment Strong interpersonal, written and verbal communication skills Problem solving and lateral thinking skills Friendly, bubbly and enthusiastic personality If this sounds like you please Apply now

    location East Melbourne, Victoria


  • Customer Service Consultant

    Help the general public by answering enquires amp troubleshooting issues within a Contact Centre Environment Your new company The company has a strong emphasis on providing excellent customer service in an efficient and timely manner, and the customer experience is at the heart of everything they do. The company™s interactions and experience with its customers is of paramount importance in building and enhancing its image and reputation elements that are critical to the overall success of the corporation. They value the importance of a positive culture and celebrate their employees achievements. They are active participants in their community and engage in practices which are sustainable for the environment. Your new role Answer inbound requests from customers in a timely matter, ensuring overall customer satisfaction with fast and easy resolutions. Manage complaints with empathy amp work towards a resolution by working within business processes and legislation Assist in the achievement of the business and teams™ daily targets Follow and provide input to continuously improve processes and procedures Network and establish relationships with key stakeholders as well as your immediate team Manage self-adherence - breaks amp punctuality, to ensure business and team targets are met amp customer experience and data are maintained with high levels of accuracy. What youll need to succeed Previous experience in a high-volume call centre is highly desired. Excellent customer service skills amp the ability to build rapport quickly. Experience in providing service across voice amp digital platforms will be advantageous Proficient in the use of IT, applications and software Agility in using multiple software platforms simultaneously Previous experience working on a real-time desk, adherence to schedule is very important. Ability to multi task amp prioritise as well as use effective decision making, analytical and reasoning. What youll get in return Training and development opportunities such as technical and performance development, quality assessments and knowledge management Full time hours amp a competitive hourly rate Temporary assignment with a genuine opportunity to go permanent Easy access to public transport Fantastic modern facilities and a great working environment What you need to do now If youre interested in this role forward an up-to-date copy of your CV to Kelly Daines at Kelly.Daineshays.com.au, or call us now on 0396049690 If this job isnt quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. LHS 297508 2344789 Help the general public by answering enquires amp troubleshooting issues within a Contact Centre Environment Your new company The company has a strong emphasis on providing excellent customer service in an efficient and timely manner, and the customer experience is at the heart of everything they do. The company™s interactions and experience with its customers is of paramount importance in building and enhancing its image and reputation elements that are critical to the overall success of the corporation. They value the importance of a positive culture and celebrate their employees achievements. They are active participants in their community and engage in practices which are sustainable for the environment. Your new role Answer inbound requests from customers in a timely matter, ensuring overall customer satisfaction with fast and easy resolutions. Manage complaints with empathy amp work towards a resolution by working within business processes and legislation Assist in the achievement of the business and teams™ daily targets Follow and provide input to continuously improve processes and procedures Network and establish relationships with key stakeholders as well as your immediate team Manage self-adherence - breaks amp punctuality, to ensure business and team targets are met amp customer experience and data are maintained with high levels of accuracy. What youll need to succeed Previous experience in a high-volume call centre is highly desired. Excellent customer service skills amp the ability to build rapport quickly. Experience in providing service across voice amp digital platforms will be advantageous Proficient in the use of IT, applications and software Agility in using multiple software platforms simultaneously Previous experience working on a real-time desk, adherence to schedule is very important. Ability to multi task amp prioritise as well as use effective decision making, analytical and reasoning. What youll get in return Training and development opportunities such as technical and performance development, quality assessments and knowledge management Full time hours amp a competitive hourly rate Temporary assignment with a genuine opportunity to go permanent Easy access to public transport Fantastic modern facilities and a great working environment What you need to do now If youre interested in this role forward an up-to-date copy of your CV to Kelly Daines at Kelly.Daineshays.com.au, or call us now on 0396049690 If this job isnt quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. LHS 297508 2344789 Your new company The company has a strong emphasis on providing excellent customer service in an efficient and timely manner, and the customer experience is at the heart of everything they do. The company™s interactions and experience with its customers is of paramount importance in building and enhancing its image and reputation elements that are critical to the overall success of the corporation. They value the importance of a positive culture and celebrate their employees achievements. They are active participants in their community and engage in practices which are sustainable for the environment. Your new role Answer inbound requests from customers in a timely matter, ensuring overall customer satisfaction with fast and easy resolutions. Manage complaints with empathy amp work towards a resolution by working within business processes and legislation Assist in the achievement of the business and teams™ daily targets Follow and provide input to continuously improve processes and procedures Network and establish relationships with key stakeholders as well as your immediate team Manage self-adherence - breaks amp punctuality, to ensure business and team targets are met amp customer experience and data are maintained with high levels of accuracy. Previous experience in a high-volume call centre is highly desired. Excellent customer service skills amp the ability to build rapport quickly. Experience in providing service across voice amp digital platforms will be advantageous Proficient in the use of IT, applications and software Agility in using multiple software platforms simultaneously Previous experience working on a real-time desk, adherence to schedule is very important. Ability to multi task amp prioritise as well as use effective decision making, analytical and reasoning. Training and development opportunities such as technical and performance development, quality assessments and knowledge management Full time hours amp a competitive hourly rate Temporary assignment with a genuine opportunity to go permanent Easy access to public transport Fantastic modern facilities and a great working environment LHS 297508

    location Melbourne, Victoria


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