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NEWS

10 Employment Facts

At Staffing it is interesting to read some of the interesting stats from the temping industry. Whether you are a recruitment agency, employer or candidate you will be surprised and facinated with the following employment facts (Updated September 2018):

  • Organisations spend on average 6 and 8 seconds reviewing resumes, 1 grammar or spelling mistake and your CV will be thrown away. 73% of CVs are ignored if your email address is unprofessional.
  • On average there will be between 57 and 98 applicants for advertised jobs. Generally between 6% and 10% of these applicants get an interview.
  • It was reported of the 17,000 new hires 42% of them failed within 14 months and of these, 90% left because their attitudes did not align to that of the company. Only 11% failed because of a lack of skills.
  • The average cost of replacing a member of staff earning is $6,000 and $12,000.
  • Many businesses use talent-management software to screen resumes that look at keywords to screen out up to 71% of applicants without ever looking at a resume or cover letter
  • Other than the date, name of the contact and location, only 46% of candidates receive any information prior to an interview.
  • companies report that 1 in 22 job offers (around 5%) are rejected by their first choice of candidate. Usually because they have received another offer, however often for many other reasons.
  • It is interesting to note that only 7% of unsuccessful candidates were given feedback that was moderately useful from hirers. Only 2% of candidates received valuable feedback.
  • Phone interviews last 34 minutes and face-to-face interviews last 49 minutes on average. In a survey of 2,000 hiring managers, 34% claimed to know whether or not they would hire someone within 10 minutes. After that, it usually takes 1 day to 14 days to hear from the recruiters with their decision.
  • Companies on average look for the consider the following traits before making an offer: 31% look for multitasking skills; 31% look for initiative; 21% look for creative thinking; and 11% look for something else in the candidate.

Sources :


We hope that you found the article of interest. Finding well paid customer service employment, call centre part-time jobs or full time contact center jobs does not necessary offer you a career. Choosing a job which advances your career is the bigger challenge and something which our 4 Team can help you with. Register for work here and findout if we match your profile with roles involving customer service casual sydney cbd, sydney temp staff contact center employment agency, nsw customer service temp staff, sydney temps contact center staff agency, 4241 or customer service.

For more Customer Service Career Advice see below additional resources to find the perfect job:

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