Customer Service Jobs In Brisbane

Now Displaying 54 of 54 Customer Service Jobs




  • Sales Specialist - Working with Google & Facebook Products!

    Sales Specialist - Working with Google Facebook Products Get More Traffic is a successful Google Partner who is on an upward trajectory. Were currently on the hunt for sales savvy go-getters who are looking to be in the drivers seat and make 2019 their year. With a phenomenal growth plan in place for the year ahead, you will be joining a highly valued, fun and social team. Based in Southport, our contact centre beats all other centres with a fun product, ongoing training and development, uncapped commission and quality leads. Full training provided to Australias best talent About You Fun, outgoing and enthusiastic personality Team focused and love having a great time Some experience in sales, phone based or face to face preferred Open minded and willing to learn Resilient with goal oriented drive Confident and determined to succeed. What you will earn and receive You will receive a competitive base salary Uncapped commissions paid weekly You cant beat that Permanent full-time role Mon to Fri - 8.30am to 5.00pm Full training and ongoing support from our amazing Team. Requirements Able to walk the talk Like commission (and lots of it) for a job well done Confident speaking to business owners Excellent work ethic and attitude Resilient and determined to succeed Wont take NO for an answer Embrace individuality and can add your personality to every sale. To apply If you wish to join the digital marketing revolution and work with some of the biggest brands on earth, select Apply and attach your resume. Want to know more? Inquiries are welcome, contact the Recruitment Manager - Kelvin Paama on (07) 5556 4619. Check out our website www.getmoretraffic.com.au. All successful candidates will be required to complete an Australian Police Check prior to commencement. The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Whats your expected annual base salary? How much notice are you required to give your current employer? Do you have experience working towards targets and KPIs?

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • Customer Service Officer

    About Us Compass Housing Services is a charitable international community housing organisation with a vision that all people have appropriate and affordable shelter and are engaged in sustainable communities. Compass is a recognised employer of choice and we are passionate about investing in our employees by providing them with opportunities to develop their skills and qualifications About the role Great opportunity for an experienced Customer Service Officer to join our team on a full time basis. Working within our operational department you will provide the benchmark in customer service excellence. You will liaise with internal external stakeholders on sensitive issues requiring you to possess excellent verbal written communication skills understand the importance of confidentiality. This role offers you the opportunity to showcase your skills and abilities by providing end to end customer service. Key Responsibilities include Answering incoming calls as the first point of customer contact Responding to general tenant enquiries, updating customer records, triaging basic maintenance problems and raising service requests Assist with walk-in housing enquiries General administrative duties including but not limited to word processing, filing, banking Updating records in our database system Collecting, collating, and recording documents as requested About You To be considered for this role, please ensure you have addressed the following essential selection criteria Demonstrated experience in a call centre or high volume customer service environment Demonstrated experience in delivering exceptional customer service with the ability to gather relevant information through effective questioning Well developed and effective interpersonal, de-escalation and communication skills General administration duties will be part of the role so proficiency in Excel, Word Outlook is essential Experience in the social housing sector is desirable but not essential How to apply To apply, please follow the link to our website (httpswww.compasshousing.orgaboutjobs) ensuring you attach your covering letter addressing the key selection criteria and an up to date resume. Applications reviewed on receipt. Please note, all applicants must be willing to undergo a National Police Check as part of the recruitment process. Agency referrals will not be accepted for this position. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Have you worked in a call centre before? Whats your expected annual base salary?

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Contact Centre Advisor

    Contact Centre Advisor About Vita Group You may not have heard of us, but its likely that youve come across us in action. We are an ASX listed company. We help Australians connect to a brilliant future through our Telstra stores and Business Technology Centres. We bring innovative lifestyle offerings to market through our start-ups, and we guide Australias small medium businesses, government departments and industry leaders to take control of the latest technologies that will enable them to thrive. Our people and our company culture value proactiveness. We are performance, achievement, and team oriented so there will never be a day where you arent learning, growing, and developing. Role Initial 3-month contract with the view for extension Working as a Contact Centre Advisor, you will work with customers in the awareness and education stage of the buying cycle to ensure the customer receives a superior customer experience by understanding their needs and coordinating the solution approach for the customer. Responsibilities Outbound appointment setting campaign Handling inbound call enquiries Utilising industry systems (CAT, Salesforce and Siebel) Understanding the best method of servicing a customer interested in a new solution. Co-ordinating customers in align with their needs and preferences. Appointment booking About You Excellent customer service and customer relationship skills Ability to manage your time and prioritise issues in a high-volume fast-paced role Clear written and verbal communication skills Ability to handle difficult customer enquiries Knowledge of Telstra products will be highly regarded Benefits Discounts on products from our strategic partners Salary packaging Education allowance Child Care allowance A paid day off on your birthday A paid day off to volunteer Apply today or view our careers page at httpwww.vitagroup.com.aucurrent-opportunities to learn further about our business and dynamic culture.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Support Consultant

    Customer Support Consultant Customer Support Consultant - Brisbane Office - Permanent Full Time Are you someone who is passionate about providing world-class customer service? Are you looking for your next adventure and do you have a knack for problem-solving? We have a fantastic Customer Support Consultant role available here at Domain Group Being Australia™s home of property, we™re focused on inspiring confidence for all life™s property decisions. In this role, you could be proud to see fellow commuters browsing through our app searching for their next dream home on your way to work. Why you™ll love Domain You™ll be based in our Brisbane office in Fortitude Valley, which is just a short walk away from James Street™s shopping and foodie spots You can even pop upstairs and enjoy the office building™s rooftop bar from time to time too. You™ll be able to enjoy some great perks including health insurance discounts, cheaper electricity bills, discounted gym memberships and end of trip facilities too You™ll be joining a dynamic and supportive team who are always more than happy to help. They are an energetic and social bunch who enjoy a Friday drink together and quarterly team outings (which have included escape rooms and golf days). Sound like you? You will be someone who is totally customer obsessed. This means that you are someone who enjoys building strong relationships with customers and clients, ensuring that they always walk away with a great impression of Domain Group and their enquiry resolved. You will naturally be a people person who portrays exceptional communication skills. You will ideally come to us with previous experience working within a fast paced, high volume customer focused role, whether that be hospitality, retail, contact centres etc. Your day to day role will see you Be the all important point of contact for our customers Communicate through key digital and voice channels to identify customers needs and see them through to resolution Provide expert support for both mobile and website applications across our Domain Group brands Liaise with key business partners to resolve both technical and non technical issues Increase customer satisfaction and build loyalty through providing amazing, personal customer support Sounding pretty good so far? Then it would be great if you had The availability to work full-time hours on a rotating roster The ability to solve problems logically and critically The desire to make things easier for customers and colleagues. If theres a roadblock, you want to smooth it away Excellent communication skills and an ability to build rapport quickly Strong attention to detail The ability to make quick decisions within a fast paced environment The belief that work can (and should) be fun So¦what happens next? We will give your application the attention it deserves and you will hear from us either way. If you have the right experience, one of our Recruitment Consultants will give you a call (so make sure you keep your phone handy) and from there the interviews will commence. Interested? Go on then, click apply, we would love to see your application pop up Here at Domain, we™re driven by the belief that open minds open doors. We value the innovation and creativity that diversity of thought brings and are committed to building an inclusive workplace one where every single one of us can feel truly at home. A note to recruitment agencies We have this role covered there is no need to get in touch. We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Thank you.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Expression of Interest Telemarketing

    Wanna Make Money? Want to work 9-5 with No Weekends MarketSolve are now seeking Expression of interest call centre staff to make outbound calls qualifying Australians on the benefits of government tax incentives. Full training provided. We are offering the right person OTE 50k to 60k package Daily weekly incentives and prizes Achievable KPIs, with a company that firmly believes in recognition and reward. We have first class training and career progression for people that are ambitious. A fun, motivating and professional environment Ongoing paid training and support Preferred skills Experience in a call centrecold calling Bubbly outgoing personality Good rapport builder Positive can do attitude Mandatory skills Fluent English, written and verbal PunctualReliable If you want to earn what you are really worth and be a part of a growing organisation, then apply now. The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Do you have experience in a sales role? Do you have customer service experience?

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • Service Coordinator Administrative Assistant

    Service Coordinator Administrative Assistant Providing laundry machinery, dish washing and chemical dispensing solutions to a diverse range of businesses, throughout Australia Full time position Monday to Friday work Focus on providing outstanding customer care Exceptional time management Comprehensive in-house training Focus on providing outstanding customer care Founded in 1969, Richard Jay is an internationally recognised corporation providing laundry machinery, dish washing and chemical dispensing solutions for hospitality, healthcare, government and community operations of all sizes. As a second-generation family company, we understand that a businesss people are its No. 1 asset. This is a unique opportunity for the right person to learn every aspect of our expanding business and become a part of our national team of 50+ talented individuals. Our workplace fosters a warm, collaborative culture with a focus on mentorship and a commitment to career progression. Richard Jay is a wholly owned Australian company with a genuine national footprint - a rarity in the commercial laundry and dish washing industry. with offices and warehouses in every state, we alone are equipped to meet our clients delivery and servicing needs locally and immediately. This full-time position will be joining our existing team which provides laundry solutions to our customers Australia wide. The ideal applicant will have had previous experience with general administrative duties, excellent communication and customer service skills with a focus on time management. Spare parts experience would be an advantage. We need an energetic, friendly person with a positive attitude, excellent interpersonal skills and experience in delivering premium customer service. RESPONSIBILITIES To maintain a high level of coordination between service technicians, administration staff, customers and clients. To process customers requests for service effectively in a timely manner and follow up as required. Administration of client service and order information into our computerised system, as well as generating reports. Being a primary point of contact for all incoming service, support and spare parts requests from internal and external customers. THE SUCCESSFUL APPLICANT WILL REQUIRE Excellent phone manner along with written and verbal communications skills. Excellent customer service skills and customer follow-up procedures. Be a methodical worker who has great attention to detail. Experience with computerised systems Be proactive, self-starter and reliable with an enthusiastic can-do attitude Knowledge of Microsoft Office Applications with excel being essential. Able to demonstrate multi-tasking abilities, priority and Time Management in a team-work environment. An advantage would be knowledge in using Microsoft Dynamics NAV (formerly NAVISION) If you are a highly motivated and energetic person with previous customer service experience looking to be part of a successful team, then we would be delighted to hear from you. To Apply Click the Apply Now Button

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Motor Claims Consultant | Auto & General

    Motor Claims Consultant Auto General The role Our Claims teams are integral to our Company as they assist our valued customers by providing exceptional service in their time of need. As a Claims Consultant you will be part of a team responsible for incoming customer queries relating to the management of motor claims. You will liaise with both internal and external customers including Assessors and Repairers in order to deliver a consistent and positive customer experience in a timely and cost effective manner. These roles will support our 247 Operation and require weekend work as part of the rotational roster. You can work anywhere between 5.30am - 5.00pm Monday to Friday and between 600am “ 200pm Saturday or Sunday. You will be provided with 4 week full time paid training to get you ready and a starting salary of 60,378 including super. What you will bring Previous experience in a fast-paced customer service environment Confidence to take responsibility for liability determination and claims acceptance Vital focus on good customer outcomes and relations Ability to effectively analyse and resolve problems A keen eye for detail Ability to manage time effectively, prioritise tasks and work under pressure Effective communication, conflict resolution and negotiation skills Previous claims management experience desirable, but not essential Why would you work for us? Genuine commitment to diversity, inclusion, safety and development, with support from the top We promote a healthy work life balance 4 weeks paid training Comprehensive range of employee benefits including Enjoy additional leave days - ME leave and Volunteer Day leave Join our vibrant social and community activities including annual celebration, family fun days and regular events across each of our sites Income protection insurance provided to support you in the event of non-work related illness or injury Plenty of rewards, incentives and recognition Good performers can increase take home pay through a bonus Continued growth and this provides career opportunities Employee discounts on Car, Home and Travel insurance We value high performance and high integrity Our Company A growing company with a global presence for over 20 years, we have over 9 million customers worldwide. In Australia, Auto General launched in 2000 and we provide motor, home, travel, life and many other personal insurance products to a large and growing customer base. We have held the prestigious Cannex Canstar ˜outstanding value car insurance™ award for ten years running and 2017 Money Magazine, Cheapest Car Insurance Award. A team of 1400+ and still counting, we are looking for more talented people to help us continue our sustainable growth. Apply now Working with Auto General is more than just a job, you will be a part of a culture that celebrates success, recognises achievements and develops our people. If this sounds like your new challenge, click on the APPLY NOW button and submit your application. Positions commence on Monday 1st July 2019, and you must be available to commence training on this date.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Representative Bakery Craft - Berrinba Offi...

    Liaise with Account Managers on future and current stock requirements. Filing and Administration. General Office duties as required. Energetic and confident....

    location Brisbane QLD, Australia


  • Customer Service Officer

    Ad-hoc administration duties. Your duties will include although not be limited to the following. Data entry of invoices....

    location Brisbane QLD, Australia


  • Gym Sales & Customer Service Position

    About the business We are a 24 hour gym operating in two locations on the Redcliffe peninsula. We are currently looking for a highly motivated person with a can do attitude to join our team. Gym industry experienced essential. About the role This position would involve around 10 hoursweek of selling gym memberships marketing handling general enquires cleaning etc Skills and experience We are looking for a pleasant and reliable person who is able to work autonomously. It is essential for the candidate to have strong sales and administration skills. This is an ideal opportunity for a Personal Trainer, who would like to expand hisher own business on top of getting a consistent income. However it is not a prerequisite for a candidate to be a Personal Trainer. Fitness industry experience is essential and only the candidates with the following qualifications are to be considered for this position. Cert 3 in Fitness Current First Aid CPR certificate Current Fitness Registration Public Liability Insurance

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Client Relations Officer

    Client Relations Officer Supportive team Ongoing training and career progression Monday to Friday, up to 38 hours per week. At PresCare we care about the wellbeing of others, we respect and value diversity. We are committed to the discovery of ideas and innovation in our services. We are fun loving, out-going and creative people who work hard to deliver exceptional customer experiences. As a Customer Relations Officer with PresCare you will join a small, energetic and supportive team who are the first point of contact for our customers and employees. You will provide quality customer service and first call resolution across a range of inquiries including new customer inquiries, scheduled service times and updates to customer details. The hours for this role are Monday to Friday, up to 38 hours per week. The successful candidate will be passionate about delivering excellent customer experiences, ideally from a call centre, hospitality or retail environment. Requirements include Experience in a fast paced customer service environment Ability to build relationships quickly A willingness to learn Excellent verbal communication skills Strong computer literacy Procura system experience an advantage. PresCare is a for purpose organisation connecting people in the community with services they need to live the way they choose. PresCare employees have access to a wide range of benefits including ongoing development, corporate staff discounts along with generous salary packaging. www.prescare.org.au A Ministry of the Presbyterian Church of Queensland The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Do you have customer service experience? Whats your expected annual base salary? How much notice are you required to give your current employer?

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • CUSTOMER SERVICE & ADMINISTRATION OFFICER

    CUSTOMER SERVICE ADMINISTRATION OFFICER COMPANY We are the Brisbane branch of Concentrix “ part of a fortune 500 company. Every day we help save the day for real people, offering solutions, and providing unique service to our clients. We are a Global company, employing over 225,000 people around the world experiencing major growth here in the Brisbane CBD ROLE The Service Officer is responsible for processing customer claim submissions following the company™s systems and policiesprocedures. The Service Officer may need to perform other duties to ensure the customer receives appropriate level of support service. DUTIES Process customer claims enquiries for the Australian public Manage customer case to ensure customer gets appropriate support Support team to achieve continuous improvement of services provided Investigate and make decisions on claims and payments Review, maintain and update claimant documentation and records Correctly apply legislation and policy on claimant™s qualification including eligibility SKILLS Excellent customer service skills within a business environment Active listening and communication skills Ability to deal with difficult and complex enquiries Ability to collaborate with other staff across departments Strong attention to detail administration skills Ability to use customer relationship management (CRM) software Comfortable working in a challenging and dynamic environment Strong level of empathy, patience resilience required CULTURE We are bold in our decision making We are fanatical about our clients staff We invest in the future of our business We believe in a positive collaborative working environment BENEFITS New state of the art floors throughout our Brisbane office Hours between 700am to 800pm Mon - Fri Hourly rate of 21.20 plus Super employee benefits CBD location, across from Central Station Training ongoing support offered to all employees Applicants must be an Australian Citizen and pass a police check and standard pre-employment checks. TO APPLY CLICK ON THE APPLY NOW BUTTON The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience? How much notice are you required to give your current employer? Do you have experience in an administration role? Do you require any leave in the next 6 months? Are you a Job Active candidate? If yes, please list your provider.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Representative- Inbound Contact Centre

    Customer Service Representative- Inbound Contact Centre SYKES Australia is a well established contact centre with offices in Sydney, Hunter Valley and Varsity lakes. We provide value-added solutions to our clients and strive to deliver the highest level of customer engagement and brand loyalty. We are currently expanding our team and we™ve got and exciting opportunity for a Customer Service Representative to join our team. This is an opportunity to work on behalf of one of the big 4 banks of Australia and handle customer enquiries whilst showing off your exceptional customer service and problem solving skills, with no sales required. What we™re are looking for? We are looking for a Customer Service Representative with exceptional people skills who thrives in a professional and customer centric environment. In addition to this you will also have Previous experience in a customer services environment, preferably in a contact centre but not essential Availability to work afternoon through to evening shifts, Monday to Sunday. The ability to deliver customer focused solutions, in a timely manner Intermediate Computer Skills What does the role involve? Reporting to the Team Manager, your day to day responsibilities will include Answering incoming calls and responding to customer™s banking enquiries Prioritising, managing and resolving client enquiries over the phone Investigating and resolving customer issues Providing product, pricing, and additional information to customers, when required Work towards KPIs, including customer rating and Adherence To Schedule. To be successful in this role you will enjoy working in a supportive and fast paced environment with an energetic approach to the workday. What SYKES will offer you? Comprehensive 2 weeks full-time paid training, including additional incentives Relax and watch Foxtel on your breaks Monthly Reward Recognition programs for high performing employees Supportive growth and development in your career FREE Employment Assistant Program for all staff and immediate family members If you enjoy speaking to new people, have a confident demeanour and like to have fun, then we would love to see your application PLEASE NOTE Upon receiving your application we will send you a text message with further information about our recruitment process and the next steps in kick starting your career with SYKES Australia. All applicants must have working rights in Australia and be over 18 years of age. The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Are you available to work on a rotating roster? How much notice are you required to give your current employer? Whats your expected annual base salary?

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • Platinum Service Centre Senior Customer Service Officer

    Platinum Service Centre Senior Customer Service Officer Full time position “ Northgate QLD Rostered weekend work Join a leader in sustainability and renewable resources Who we are Cleanaway is the largest, publicly listed waste management company in Australia. We work with a diverse range of customers from small businesses through to government agencies and large multi-national clients. We believe that all waste is a resource and aim to incorporate recovery, recycling and reuse throughout our operations and those of our clients. Your new role Due to an internal promotion we have an opportunity for a PSC Customer Service Officer to join a high performing, fast paced team and accountable for day to day interactions with Cleanaway™s National Customer Accounts. You will not be limited to Process requests in the Sales Force (CRM) system and action Ensure customers™ KPI™s and contractual obligations are met Process pricing queries for escalation Manage customer complaints to resolution Monitor and record activities from inbound calls, outbound calls and emails About you Moderate experience in a customer service role Proven ability to effectively manage complaints and solve problems Effective communication and negotiation skills Ability to remain calm under pressure Benefits High growth business “ ASX 100 listed Training and development opportunities Access to Cleanaway™s EAP “ Employee Assistance Program Great staff benefits “ discounts on private health care How to apply Cleanaway is an employer of equal opportunity and encourages and values diversity and inclusion. Aboriginal and Torres Strait Islander people are encouraged to apply. If this sounds like the opportunity you™ve been waiting for, please forward your resume and cover letter by clicking Apply. httpswww.cleanaway.com.au

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Care Representative

    Your New Company KIS Corporate is a market leader in consolidation software and integration solutions. Working in partnership with a wide-range of suppliers and our valued customers, we provide innovative solutions for domestic and international requirements. We have multiple offices across Australia and are excited to be growing our team in each location Our new Head Office in Murarrie is a fun, modern facility, with an in-house gym, games and recreation area, and a fully equipped kitchen. Your New Role You We are in the pursuit of people who can complement our existing vibrant team and who can bring to the table a genuine passion for client satisfaction and customer service. This is a new position within a growing, vibrant business, and a fabulous career opportunity awaits for individuals who are committed to fabulous customer service. Supplying quotes, bookings, customer service, answering calls and general office duties are an integral part of this role - we are looking for someone willing to take on new things when required. The successful candidate will have outstanding computer literacy, the ability to multi task, and be able to embrace new technology with ease. Patience, professionalism and being empathetic to ensuring total customer satisfaction is a must Company funded external training and courses are available to ensure employees skill sets have every opportunity to grow, and we promote the opportunity to learn and grow within the business with a possibility of progression to Account Management, Sales or other areas of the business as you grow your skills and experience in Customer Care. We are looking for someone who is committed long-term, outgoing, polite, and professional, and above all a team player who can fit into our successful, fun culture. Additionally, our new team member will require the following attributes and skills drive honesty positive attitude problem solver attention to detail self-motivated willingness to learn flexibility ability to multi task organisational skills intermediate to advanced skill level in Microsoft Word and Excel decision making skills team player analytical and, reliable. Freight, logistics or supply chain experience would be highly regarded, but not essential. Why join us? This is your opportunity to make your mark on the continued success of KIS Corporate “ we have big plans and we need someone like you to be part of the bigger picture In return you will be part of a growing dynamic company, who is dedicated to developing their people and ensuring a professional team environment. If you are a highly motivated and results-orientated person, then we would like to hear from you How can I apply? Click ˜Apply Now™ and provide us with your cover letter and resume. Please note that due to the large volume of applications we receive, only candidates successful to interview will be contacted we do not use external agencies at this time. The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected annual base salary? How much notice are you required to give your current employer? How many years experience do you have as a customer service consultant? Do you have experience in a data entry role?

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Call Centre Operator

    If you have a passion for helping customers and a winning personality then we are looking for you Intermediate computer skills and data entry skills....

    location Brisbane QLD 4300, Australia


  • Call Centre Operator

    If you have a passion for helping customers and a winning personality then we are looking for you Intermediate computer skills and data entry skills....

    location Brisbane QLD 4300, Australia


  • Customer Service Officer

    We™ve got all the solutions our customers need in one handy place. At Winc, we believe that a more networked and connected world means that the world of working...

    location Inala Ave, Inala QLD 4077, Australia


  • Customer Service Officer

    Have a minimum 12 months experience within a Call Centre environment or similar role. What duties are involved?...

    location Brisbane QLD, Australia


  • Customer Contact Centre Consultant

    Customer Contact Centre Consultant Part of the Sime Darby Motors Group, Brisbane BMW is more than just a showroom - it encompasses all that is BMW under one roof. We currently have the opportunity for an experienced Customer Contact Centre Consultant to join our Service and Marketing teams. Reporting to the Customer Contact Centre Team Leader, this position will be responsible for Maintaining existing customer relationships and building rapport with new customers Obtaining client information to make service bookings by answering telephone calls and verifying relevant information Manage relevant BMW systems to execute teleservice calls Receive, distribute and coordinate a high volume of incoming service calls for the Service Department Assist with maintaining customer profilesinformation in dealership management system Answer basic telephone enquiries andor refer them as necessary Handle basic technical enquiry within skill set from customers eg. Pairing telephones and navigation queries Assist with maintaining liaison with customers regarding the repair or service of their vehicle To be successful in this position you will have the following skills and experience A customer first mentality and approach Ability to drive a high standard of customer service An effective communicator with proven customer service experience Experience working within a fast paced high volume call centre environment High level of computer skills Demonstrate professionalism in all aspects of your work In return, we will offer competitive remuneration, a positive work environment, and career development opportunities. To apply, please send your CV covering letter to Emma Doyle, Group Marketing Manager, by clicking the Apply Now button. For more information about this role, and to apply, please click on the apply now icon featured below. WE EXCEED EXPECTATIONS. Brisbane BMW 800 Ann Street, Fortitude Valley, QLD, 4006. Tel (07) 3853 0000. www.brisbanebmw.com.au

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Contact Centre Consultant

    Customer Contact Centre Consultant Part of the Sime Darby Motors Group, Brisbane BMW is more than just a showroom - it encompasses all that is BMW under one roof. We currently have the opportunity for an experienced Customer Contact Centre Consultant to join our Service and Marketing teams. Reporting to the Customer Contact Centre Team Leader, this position will be responsible for Maintaining existing customer relationships and building rapport with new customers Obtaining client information to make service bookings by answering telephone calls and verifying relevant information Manage relevant BMW systems to execute teleservice calls Receive, distribute and coordinate a high volume of incoming service calls for the Service Department Assist with maintaining customer profilesinformation in dealership management system Answer basic telephone enquiries andor refer them as necessary Handle basic technical enquiry within skill set from customers eg. Pairing telephones and navigation queries Assist with maintaining liaison with customers regarding the repair or service of their vehicle To be successful in this position you will have the following skills and experience A customer first mentality and approach Ability to drive a high standard of customer service An effective communicator with proven customer service experience Experience working within a fast paced high volume call centre environment High level of computer skills Demonstrate professionalism in all aspects of your work In return, we will offer competitive remuneration, a positive work environment, and career development opportunities. To apply, please send your CV covering letter to Emma Doyle, Group Marketing Manager, by clicking the Apply Now button. For more information about this role, and to apply, please click on the apply now icon featured below. WE EXCEED EXPECTATIONS. Brisbane BMW 800 Ann Street, Fortitude Valley, QLD, 4006. Tel (07) 3853 0000. www.brisbanebmw.com.au

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Support Specialist

    Customer Support Specialist Concentrix are looking for 20 tech savvy individuals to bring their drive and enthusiasm to help customers in need We run a contact centre on behalf of one of the world™s leading technology companies, helping their clients across Australia, New Zealand and beyond. We have full-time inbound Customer Service Support roles to join our telephone-based team here in Brisbane CBD. You will provide the supreme customer service for our valued clients customers. Every call is a different person with a different need, so you will get to spend the best part of the day interacting with real people and being their hero. We provide a world class service and provide the training and development you need to be the best in the business. You will ideally have Outstanding communication skills including clear and articulate verbal, listening and written competency Driven to assess and evaluate customer needs by listening and asking questions Ability to articulate information so that its easy to understand A good understanding and passion for modern technology Natural at multi-tasking and can work under pressure Attention to detail in capturing customer information accurately Ability to work a flexible roster “ we operate from 8am to 9pm, Monday to Sunday Heres what youll get from us Opportunities to progress your career with ongoing training and support Brisbane CBD Location - Office located 2mins from Brisbane Central Train Station Numerous Monthly and Quarterly incentives available You will be given paid full-time training in both the classroom and on the job Start date of Monday 10 June 2019 As part of the recruitment process you will need to satisfactorily clear Background and Police Checks. You must be eligible to work in Australia to be considered for this role. The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected annual base salary? Are you available to work on a rotating roster? How much notice are you required to give your current employer? Whats your highest level of education? Do you have any leave planned in the next 12 months? (Please note specific daysdates) Are you available to work during the operating hours of Monday to Sunday 8am to 9pm? (If no please specify your restrictions)

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Support Specialist

    Customer Support Specialist Concentrix are looking for 20 tech savvy individuals to bring their drive and enthusiasm to help customers in need We run a contact centre on behalf of one of the world™s leading technology companies, helping their clients across Australia, New Zealand and beyond. We have full-time inbound Customer Service Support roles to join our telephone-based team here in Brisbane CBD. You will provide the supreme customer service for our valued clients customers. Every call is a different person with a different need, so you will get to spend the best part of the day interacting with real people and being their hero. We provide a world class service and provide the training and development you need to be the best in the business. You will ideally have Outstanding communication skills including clear and articulate verbal, listening and written competency Driven to assess and evaluate customer needs by listening and asking questions Ability to articulate information so that its easy to understand A good understanding and passion for modern technology Natural at multi-tasking and can work under pressure Attention to detail in capturing customer information accurately Ability to work a flexible roster “ we operate from 8am to 9pm, Monday to Sunday Heres what youll get from us Opportunities to progress your career with ongoing training and support Brisbane CBD Location - Office located 2mins from Brisbane Central Train Station Numerous Monthly and Quarterly incentives available You will be given paid full-time training in both the classroom and on the job Start date of Monday 10 June 2019 As part of the recruitment process you will need to satisfactorily clear Background and Police Checks. You must be eligible to work in Australia to be considered for this role. The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected annual base salary? Are you available to work on a rotating roster? How much notice are you required to give your current employer? Whats your highest level of education? Do you have any leave planned in the next 12 months? (Please note specific daysdates) Are you available to work during the operating hours of Monday to Sunday 8am to 9pm? (If no please specify your restrictions)

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Part Time Motor Claims Consultant - Auto & General

    Part Time Motor Claims Consultant - Auto General The role Our Claims teams are integral to our Company as they assist our valued customers by providing exceptional service in their time of need. As a Claims Consultant you will be part of a team responsible for incoming customer queries relating to the management of motor claims. You will liaise with both internal and external customers including Assessors and Repairers in order to deliver a consistent and positive customer experience in a timely and cost effective manner. These roles will support our 247 Operation and require weekend work as part of the rotational roster. You will work 6 hours per day and can work anywhere between 5.30am - 5.00pm Monday to Friday and between 600am “ 200pm Saturday or Sunday. You will be provided with 4 week full time paid training to get you ready and a starting salary of 60,378 including super paid pro-rata to your part time hours. What you will bring Previous experience in a fast-paced customer service environment Confidence to take responsibility for liability determination and claims acceptance Vital focus on good customer outcomes and relations Ability to effectively analyse and resolve problems A keen eye for detail Ability to manage time effectively, prioritise tasks and work under pressure Effective communication, conflict resolution and negotiation skills Previous claims management experience desirable, but not essential Why would you work for us? Genuine commitment to diversity, inclusion, safety and development, with support from the top We promote a healthy work life balance 4 weeks paid training Comprehensive range of employee benefits including Enjoy additional leave days - ME leave and Volunteer Day leave Join our vibrant social and community activities including annual celebration, family fun days and regular events across each of our sites Income protection insurance provided to support you in the event of non-work related illness or injury Plenty of rewards, incentives and recognition Good performers can increase take home pay through a bonus Continued growth and this provides career opportunities Employee discounts on Car, Home and Travel insurance We value high performance and high integrity Our Company A growing company with a global presence for over 20 years, we have over 9 million customers worldwide. In Australia, Auto General launched in 2000 and we provide motor, home, travel, life and many other personal insurance products to a large and growing customer base. We have held the prestigious Cannex Canstar ˜outstanding value car insurance™ award for ten years running and 2017 Money Magazine, Cheapest Car Insurance Award. A team of 1400+ and still counting, we are looking for more talented people to help us continue our sustainable growth. Apply now Working with Auto General is more than just a job, you will be a part of a culture that celebrates success, recognises achievements and develops our people. If this sounds like your new challenge, click on the APPLY NOW button and submit your application. Positions commence on Monday 1st July 2019, and you must be available to commence FULL TIME training on this date for 4 weeks. Auto General welcome and value diversity in the workplace.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Part Time Motor Claims Consultant - Auto & General

    Part Time Motor Claims Consultant - Auto General The role Our Claims teams are integral to our Company as they assist our valued customers by providing exceptional service in their time of need. As a Claims Consultant you will be part of a team responsible for incoming customer queries relating to the management of motor claims. You will liaise with both internal and external customers including Assessors and Repairers in order to deliver a consistent and positive customer experience in a timely and cost effective manner. These roles will support our 247 Operation and require weekend work as part of the rotational roster. You will work 6 hours per day and can work anywhere between 5.30am - 5.00pm Monday to Friday and between 600am “ 200pm Saturday or Sunday. You will be provided with 4 week full time paid training to get you ready and a starting salary of 60,378 including super paid pro-rata to your part time hours. What you will bring Previous experience in a fast-paced customer service environment Confidence to take responsibility for liability determination and claims acceptance Vital focus on good customer outcomes and relations Ability to effectively analyse and resolve problems A keen eye for detail Ability to manage time effectively, prioritise tasks and work under pressure Effective communication, conflict resolution and negotiation skills Previous claims management experience desirable, but not essential Why would you work for us? Genuine commitment to diversity, inclusion, safety and development, with support from the top We promote a healthy work life balance 4 weeks paid training Comprehensive range of employee benefits including Enjoy additional leave days - ME leave and Volunteer Day leave Join our vibrant social and community activities including annual celebration, family fun days and regular events across each of our sites Income protection insurance provided to support you in the event of non-work related illness or injury Plenty of rewards, incentives and recognition Good performers can increase take home pay through a bonus Continued growth and this provides career opportunities Employee discounts on Car, Home and Travel insurance We value high performance and high integrity Our Company A growing company with a global presence for over 20 years, we have over 9 million customers worldwide. In Australia, Auto General launched in 2000 and we provide motor, home, travel, life and many other personal insurance products to a large and growing customer base. We have held the prestigious Cannex Canstar ˜outstanding value car insurance™ award for ten years running and 2017 Money Magazine, Cheapest Car Insurance Award. A team of 1400+ and still counting, we are looking for more talented people to help us continue our sustainable growth. Apply now Working with Auto General is more than just a job, you will be a part of a culture that celebrates success, recognises achievements and develops our people. If this sounds like your new challenge, click on the APPLY NOW button and submit your application. Positions commence on Monday 1st July 2019, and you must be available to commence FULL TIME training on this date for 4 weeks. Auto General welcome and value diversity in the workplace.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Part Time Motor Claims Consultant - Auto & General

    Part Time Motor Claims Consultant - Auto General The role Our Claims teams are integral to our Company as they assist our valued customers by providing exceptional service in their time of need. As a Claims Consultant you will be part of a team responsible for incoming customer queries relating to the management of motor claims. You will liaise with both internal and external customers including Assessors and Repairers in order to deliver a consistent and positive customer experience in a timely and cost effective manner. These roles will support our 247 Operation and require weekend work as part of the rotational roster. You will work 6 hours per day and can work anywhere between 5.30am - 5.00pm Monday to Friday and between 600am “ 200pm Saturday or Sunday. You will be provided with 4 week full time paid training to get you ready and a starting salary of 60,378 including super paid pro-rata to your part time hours. What you will bring Previous experience in a fast-paced customer service environment Confidence to take responsibility for liability determination and claims acceptance Vital focus on good customer outcomes and relations Ability to effectively analyse and resolve problems A keen eye for detail Ability to manage time effectively, prioritise tasks and work under pressure Effective communication, conflict resolution and negotiation skills Previous claims management experience desirable, but not essential Why would you work for us? Genuine commitment to diversity, inclusion, safety and development, with support from the top We promote a healthy work life balance 4 weeks paid training Comprehensive range of employee benefits including Enjoy additional leave days - ME leave and Volunteer Day leave Join our vibrant social and community activities including annual celebration, family fun days and regular events across each of our sites Income protection insurance provided to support you in the event of non-work related illness or injury Plenty of rewards, incentives and recognition Good performers can increase take home pay through a bonus Continued growth and this provides career opportunities Employee discounts on Car, Home and Travel insurance We value high performance and high integrity Our Company A growing company with a global presence for over 20 years, we have over 9 million customers worldwide. In Australia, Auto General launched in 2000 and we provide motor, home, travel, life and many other personal insurance products to a large and growing customer base. We have held the prestigious Cannex Canstar ˜outstanding value car insurance™ award for ten years running and 2017 Money Magazine, Cheapest Car Insurance Award. A team of 1400+ and still counting, we are looking for more talented people to help us continue our sustainable growth. Apply now Working with Auto General is more than just a job, you will be a part of a culture that celebrates success, recognises achievements and develops our people. If this sounds like your new challenge, click on the APPLY NOW button and submit your application. Positions commence on Monday 1st July 2019, and you must be available to commence FULL TIME training on this date for 4 weeks. Auto General welcome and value diversity in the workplace.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Part Time Motor Claims Consultant - Auto & General

    Part Time Motor Claims Consultant - Auto General The role Our Claims teams are integral to our Company as they assist our valued customers by providing exceptional service in their time of need. As a Claims Consultant you will be part of a team responsible for incoming customer queries relating to the management of motor claims. You will liaise with both internal and external customers including Assessors and Repairers in order to deliver a consistent and positive customer experience in a timely and cost effective manner. These roles will support our 247 Operation and require weekend work as part of the rotational roster. You will work 6 hours per day and can work anywhere between 5.30am - 5.00pm Monday to Friday and between 600am “ 200pm Saturday or Sunday. You will be provided with 4 week full time paid training to get you ready and a starting salary of 60,378 including super paid pro-rata to your part time hours. What you will bring Previous experience in a fast-paced customer service environment Confidence to take responsibility for liability determination and claims acceptance Vital focus on good customer outcomes and relations Ability to effectively analyse and resolve problems A keen eye for detail Ability to manage time effectively, prioritise tasks and work under pressure Effective communication, conflict resolution and negotiation skills Previous claims management experience desirable, but not essential Why would you work for us? Genuine commitment to diversity, inclusion, safety and development, with support from the top We promote a healthy work life balance 4 weeks paid training Comprehensive range of employee benefits including Enjoy additional leave days - ME leave and Volunteer Day leave Join our vibrant social and community activities including annual celebration, family fun days and regular events across each of our sites Income protection insurance provided to support you in the event of non-work related illness or injury Plenty of rewards, incentives and recognition Good performers can increase take home pay through a bonus Continued growth and this provides career opportunities Employee discounts on Car, Home and Travel insurance We value high performance and high integrity Our Company A growing company with a global presence for over 20 years, we have over 9 million customers worldwide. In Australia, Auto General launched in 2000 and we provide motor, home, travel, life and many other personal insurance products to a large and growing customer base. We have held the prestigious Cannex Canstar ˜outstanding value car insurance™ award for ten years running and 2017 Money Magazine, Cheapest Car Insurance Award. A team of 1400+ and still counting, we are looking for more talented people to help us continue our sustainable growth. Apply now Working with Auto General is more than just a job, you will be a part of a culture that celebrates success, recognises achievements and develops our people. If this sounds like your new challenge, click on the APPLY NOW button and submit your application. Positions commence on Monday 1st July 2019, and you must be available to commence FULL TIME training on this date for 4 weeks. Auto General welcome and value diversity in the workplace.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Officer

    The Sika Group is a Swiss based multinational and world leader in chemically based construction products, sealants and industrial adhesives. Customer Service Officer About the Role We are currently seeking a highly motivated Call Centre Customer Service Officer to join our PINKENBA, QLD Branch. Reporting directly to the Customer Service Supervisor, this dynamic, fast paced role will have you working closely with our Sales Representatives, assisting with customer service and advice on Sika products. Previous Call Centre or Technical Helpline Experience is ESSENTIAL. What duties are involved? Answer incoming making outbound telephone calls Order entry and processing Process invoices and credits Customer support and enquiries Liaise with freight providers for delivery coordination Provide assistance to Sales and Logistics teams About You To be successful within this role, you will Have a minimum 12 months experience within a Call Centre environment or similar role Have a strong understanding of Customer Service principles Be self-motivated, quick leaner, with a can do attitude Have excellent interpersonal communication skills and attention to detail Have excellent computer skills administrative skills Who is Sika Australia? Sika Australia is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine Mining divisions across Australia. We are a Global Organisation with subsidiaries in over 100 countries around the world, we manufacture in over 200 factories with over 20,000 employees an expanding team across Australia. Why join the Sika Australia Team? We offer a supportive working environment with a strong, positive company culture We invest in our employees - you will be provided with all relevant training and development Employee Benefits Program Please click on the œApply Now button and attach a copy of your Resume. We thank you in advance for your application, however only shortlisted candidates will be contacted. Applicants must have valid AU working rights Successful applicants will be required to undergo a Pre-Employment Medical including a drug and alcohol screen. Sika Australia is proud to be an Equal Employment Opportunity employer. We value and seek diversity in our workforce.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Officer

    The Sika Group is a Swiss based multinational and world leader in chemically based construction products, sealants and industrial adhesives. Customer Service Officer About the Role We are currently seeking a highly motivated Call Centre Customer Service Officer to join our PINKENBA, QLD Branch. Reporting directly to the Customer Service Supervisor, this dynamic, fast paced role will have you working closely with our Sales Representatives, assisting with customer service and advice on Sika products. Previous Call Centre or Technical Helpline Experience is ESSENTIAL. What duties are involved? Answer incoming making outbound telephone calls Order entry and processing Process invoices and credits Customer support and enquiries Liaise with freight providers for delivery coordination Provide assistance to Sales and Logistics teams About You To be successful within this role, you will Have a minimum 12 months experience within a Call Centre environment or similar role Have a strong understanding of Customer Service principles Be self-motivated, quick leaner, with a can do attitude Have excellent interpersonal communication skills and attention to detail Have excellent computer skills administrative skills Who is Sika Australia? Sika Australia is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine Mining divisions across Australia. We are a Global Organisation with subsidiaries in over 100 countries around the world, we manufacture in over 200 factories with over 20,000 employees an expanding team across Australia. Why join the Sika Australia Team? We offer a supportive working environment with a strong, positive company culture We invest in our employees - you will be provided with all relevant training and development Employee Benefits Program Please click on the œApply Now button and attach a copy of your Resume. We thank you in advance for your application, however only shortlisted candidates will be contacted. Applicants must have valid AU working rights Successful applicants will be required to undergo a Pre-Employment Medical including a drug and alcohol screen. Sika Australia is proud to be an Equal Employment Opportunity employer. We value and seek diversity in our workforce.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Sales & Service Consultant

    Sales Service Consultant Comvita is an iconic New Zealand success story with a strong heritage that began in a basement in 1974. As a global natural health and beauty products company we are publicly listed and export to 18 countries. At Comvita we are passionate and courageous people who believe deeply in what we do and why we are doing it. We are a hardworking, diverse network who genuinely care for each other and the wellbeing of our customers. We are currently searching for a Sales Service Consultant to help create long-term, valued relationships with our customers. In this busy role, based at our West End Office, you will report to the Sales Service Manager and be responsible for providing exceptional customer service and sales support to our consumers and retailers alike, in both an inbound and outbound capacity. This role will see you involved in wide range of tasks, including building relationships with our customers and generating revenue via daily sales calls to existing accounts (retailers), and fostering new business relationships with untapped accounts. You will be responsible for ensuring daily, weekly, monthly and annual KPI™s are met, with great customer service always being your utmost priority. Processing inbound customer queries via phone, fax and email, along with generating customer orders, invoices and credits will also form part of your daily routine. A big part of this challenging role will see you liaising with key internal departments to ensure our customers receive exactly what they ordered, on time and in spec, all the while, communicating with our customers every step of the way. To be successful in this role you will have a responsive can do approach to new challenges and ability to manage multiple tasks at one time in a busy environment. You will be proficient in the MS Suite and have an extremely high level of accuracy and attention to detail when inputting data. A passion for customer service and sales, and a willingness to continually learn and improve are a must in this varied role Above all else, you will be a reliable and friendly team player who believes in delivering a quality experience to customers every time. Previous experience within a call-centre or customer service environment will be advantageous. This is an exciting role within the worldwide group of Comvita companies and we expect the successful person will make a significant contribution to Comvita™s on-going success. So, if you™re passionate about a career with a leading natural health company that embraces fresh thinking, then get in touch with us and apply today. Applications close Sunday 2 June 2019.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Sales & Service Consultant

    Sales Service Consultant Comvita is an iconic New Zealand success story with a strong heritage that began in a basement in 1974. As a global natural health and beauty products company we are publicly listed and export to 18 countries. At Comvita we are passionate and courageous people who believe deeply in what we do and why we are doing it. We are a hardworking, diverse network who genuinely care for each other and the wellbeing of our customers. We are currently searching for a Sales Service Consultant to help create long-term, valued relationships with our customers. In this busy role, based at our West End Office, you will report to the Sales Service Manager and be responsible for providing exceptional customer service and sales support to our consumers and retailers alike, in both an inbound and outbound capacity. This role will see you involved in wide range of tasks, including building relationships with our customers and generating revenue via daily sales calls to existing accounts (retailers), and fostering new business relationships with untapped accounts. You will be responsible for ensuring daily, weekly, monthly and annual KPI™s are met, with great customer service always being your utmost priority. Processing inbound customer queries via phone, fax and email, along with generating customer orders, invoices and credits will also form part of your daily routine. A big part of this challenging role will see you liaising with key internal departments to ensure our customers receive exactly what they ordered, on time and in spec, all the while, communicating with our customers every step of the way. To be successful in this role you will have a responsive can do approach to new challenges and ability to manage multiple tasks at one time in a busy environment. You will be proficient in the MS Suite and have an extremely high level of accuracy and attention to detail when inputting data. A passion for customer service and sales, and a willingness to continually learn and improve are a must in this varied role Above all else, you will be a reliable and friendly team player who believes in delivering a quality experience to customers every time. Previous experience within a call-centre or customer service environment will be advantageous. This is an exciting role within the worldwide group of Comvita companies and we expect the successful person will make a significant contribution to Comvita™s on-going success. So, if you™re passionate about a career with a leading natural health company that embraces fresh thinking, then get in touch with us and apply today. Applications close Sunday 2 June 2019.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • SOLAR Appointment Setters

    2 Positions Available for Super Stars Due to the accelerating growth of our Business and the Renewable Energy Sector we are searching for goal orientated and highly self-motivated individuals to join our company in the role of an Appointment Setters at our office in Yatala. This is a casualpermanent part-time position, approx. 28-33 - 37.5 hours per week. Experience within the Solar Industry is preferred but not a prerequisite for the role. We stand behind our training by paying you a Base Wage and Commissions, in return we expect you to work hard and work well within a small team that is growing. YOUR SKILLS Appointment Setting Experience within the solar Industry is highly desired. A genuine winner with a CAN DO attitude. Fluency in English “ both written spoken Well Spoken and Polite Self-Motivated Team Player Results Orientated Basic Computer Skills More importantly “ Turn a No into a YES WHAT WE PROVIDE Uncapped earning potential We believe we provide the best hourly rates and un-capped commissions in the industry On-going supporttraining and chance for promotion Great upbeat work environment Working hours are outside of peak traffic hours “ Less time travelling to and from work So, lets get started by clicking Apply and well be in touch shortly¦¦. The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Whats your expected annual base salary? Do you have experience working towards targets and KPIs? How would you rate your English language skills?

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • SOLAR Appointment Setters

    2 Positions Available for Super Stars Due to the accelerating growth of our Business and the Renewable Energy Sector we are searching for goal orientated and highly self-motivated individuals to join our company in the role of an Appointment Setters at our office in Yatala. This is a casualpermanent part-time position, approx. 28-33 - 37.5 hours per week. Experience within the Solar Industry is preferred but not a prerequisite for the role. We stand behind our training by paying you a Base Wage and Commissions, in return we expect you to work hard and work well within a small team that is growing. YOUR SKILLS Appointment Setting Experience within the solar Industry is highly desired. A genuine winner with a CAN DO attitude. Fluency in English “ both written spoken Well Spoken and Polite Self-Motivated Team Player Results Orientated Basic Computer Skills More importantly “ Turn a No into a YES WHAT WE PROVIDE Uncapped earning potential We believe we provide the best hourly rates and un-capped commissions in the industry On-going supporttraining and chance for promotion Great upbeat work environment Working hours are outside of peak traffic hours “ Less time travelling to and from work So, lets get started by clicking Apply and well be in touch shortly¦¦. The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Whats your expected annual base salary? Do you have experience working towards targets and KPIs? How would you rate your English language skills?

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • SOLAR Appointment Setters

    2 Positions Available for Super Stars Due to the accelerating growth of our Business and the Renewable Energy Sector we are searching for goal orientated and highly self-motivated individuals to join our company in the role of an Appointment Setters at our office in Yatala. This is a casualpermanent part-time position, approx. 28-33 - 37.5 hours per week. Experience within the Solar Industry is preferred but not a prerequisite for the role. We stand behind our training by paying you a Base Wage and Commissions, in return we expect you to work hard and work well within a small team that is growing. YOUR SKILLS Appointment Setting Experience within the solar Industry is highly desired. A genuine winner with a CAN DO attitude. Fluency in English “ both written spoken Well Spoken and Polite Self-Motivated Team Player Results Orientated Basic Computer Skills More importantly “ Turn a No into a YES WHAT WE PROVIDE Uncapped earning potential We believe we provide the best hourly rates and un-capped commissions in the industry On-going supporttraining and chance for promotion Great upbeat work environment Working hours are outside of peak traffic hours “ Less time travelling to and from work So, lets get started by clicking Apply and well be in touch shortly¦¦. The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Whats your expected annual base salary? Do you have experience working towards targets and KPIs? How would you rate your English language skills?

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • Customer Service Officer

    Customer Service Officer At Winc, we believe that a more networked and connected world means that the world of working and learning should be more creative, playful and productive. We™ve got all the solutions our customers need in one handy place. The only thing missing is you. We are looking for a motivated and experienced Customer Service Officer to be part of a high performing and fast-paced team. Our Customer Service Team are the are the glue that keeps our business running smoothly and provides support to all areas of our business. You will be responsible for Handling customer enquiries in a high-volume call centre Processing customer orders and follow up on enquiries Participate in training sessions Working on a rotating roster 7am - 7pm, Monday to Friday Working closing with internal stakeholders to improve the customer buying experience. What you will bring to the table Experience working in a customer service or call centre role Passionate about delivering high quality customer service Clear communication skills and highly organised Flexibility to work rotating shifts between 7am and 7pm. Send your application to the Talent Team by selecting ˜Apply™ and following the prompts. No recruitment agencies - we have this one covered

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Officer

    Customer Service Officer At Winc, we believe that a more networked and connected world means that the world of working and learning should be more creative, playful and productive. We™ve got all the solutions our customers need in one handy place. The only thing missing is you. We are looking for a motivated and experienced Customer Service Officer to be part of a high performing and fast-paced team. Our Customer Service Team are the are the glue that keeps our business running smoothly and provides support to all areas of our business. You will be responsible for Handling customer enquiries in a high-volume call centre Processing customer orders and follow up on enquiries Participate in training sessions Working on a rotating roster 7am - 7pm, Monday to Friday Working closing with internal stakeholders to improve the customer buying experience. What you will bring to the table Experience working in a customer service or call centre role Passionate about delivering high quality customer service Clear communication skills and highly organised Flexibility to work rotating shifts between 7am and 7pm. Send your application to the Talent Team by selecting ˜Apply™ and following the prompts. No recruitment agencies - we have this one covered

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Appointment Setter

    Appointment Setter Client Overview Our client is a professional development organisation for senior executives. Appointment Setter - Position Description Appointment Setters acting as the assistant to our Membership Directors, contact businesses with varying turnovers. They seek out the senior executive or the assistant to that executive. Appointment Setters are responsible for ensuring the prospective member understands who we are, what we do, and why we wish to meet. They also ensure the prospect qualifies for membership. They do this by communicating clearly and succinctly the reason for our call and by deftly and discretely checking they meet our eligibility criteria. The goal of the Appointment Setter is not to sell membership. It is to qualify the prospect is eligible for membership and to capture, but not satisfy, their interest. Decision making about membership should be referred to a subsequent meeting where both parties will be able to make an informed decision about the prospective member™s suitability. Appointment Setters execute electronic direct marketing campaigns and telemarketing campaigns, update a bespoke oracle database and manage the Outlook Calendars of multiple Membership Directors in a variety of regions. Skills Required - excellent verbal and written communication - the ability to influence without being overbearing - personal organisation and time management in a digital environment are all critical - the need for strong computer skills (including directory navigation, advanced online research, calendar and email management of multiple accounts, spreadsheet management and CRM management) cannot be overstated. Personal Attributes This role would suit a candidate with high level customer service and telephone experience. Along with being genuine, authentic, enthusiastic, having an internal locus of control and a team player. This role is an immediate start and is an ongoing temporary position. We would love to hear from you, if you fit this role.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Appointment Setter

    Appointment Setter Client Overview Our client is a professional development organisation for senior executives. Appointment Setter - Position Description Appointment Setters acting as the assistant to our Membership Directors, contact businesses with varying turnovers. They seek out the senior executive or the assistant to that executive. Appointment Setters are responsible for ensuring the prospective member understands who we are, what we do, and why we wish to meet. They also ensure the prospect qualifies for membership. They do this by communicating clearly and succinctly the reason for our call and by deftly and discretely checking they meet our eligibility criteria. The goal of the Appointment Setter is not to sell membership. It is to qualify the prospect is eligible for membership and to capture, but not satisfy, their interest. Decision making about membership should be referred to a subsequent meeting where both parties will be able to make an informed decision about the prospective member™s suitability. Appointment Setters execute electronic direct marketing campaigns and telemarketing campaigns, update a bespoke oracle database and manage the Outlook Calendars of multiple Membership Directors in a variety of regions. Skills Required - excellent verbal and written communication - the ability to influence without being overbearing - personal organisation and time management in a digital environment are all critical - the need for strong computer skills (including directory navigation, advanced online research, calendar and email management of multiple accounts, spreadsheet management and CRM management) cannot be overstated. Personal Attributes This role would suit a candidate with high level customer service and telephone experience. Along with being genuine, authentic, enthusiastic, having an internal locus of control and a team player. This role is an immediate start and is an ongoing temporary position. We would love to hear from you, if you fit this role.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Client Engagement Officer - Commonwealth Home Support Program

    Client Engagement Officer - Commonwealth Home Support Program Full Time - 38 hours per week Fixed term until 30 June 2020 South Brisbane location Competitive remuneration package Challenging and varied role in a fast-paced environment Life at Vinnies At Vinnies, you™ll be joining a team of committed staff and volunteers who work to improve the lives of those they assist throughout the community. We™re bold with ideas and operate with pace and passion. Always looking for better ways to achieve our ˜good works™, Vinnies employees are innovative professionals who are driven to help make positive change. Vinnies Queensland is a highly regarded charity organization with sites all over Queensland Ways we reward You Competitive remuneration package AND salary packaging Professional development opportunities Friendly environment with an active social club Additional benefits including discounts on health insurance, and Exclusive discounts on everything from experiences to electronics An exciting opportunity has become available for an enthusiastic Client Engagement Officer to join the Home Maintenance and Modification (CHSP) team at Vinnies The Home Maintenance and Modification Program is specifically aimed at assisting people over 65 and individuals under the age of 65 who have a disability or condition that need assistance to continue to live independently at home. External agencies create plans for each of our clients before they are referred to us. We then operate as the conduit to link our clients up with external contractors or service providers to fulfil the home maintenance and modifications that have been recommended. Although this is a role that is focused heavily on phone-based interactions, we aim to stay away from the traditional call centre format, with a low level of activity monitoring and role-rotation variation that many call centres don™t offer. The Role As a team of three, you will be working on a rotational basis through the following tasks Working in a call centre environment, the Client Engagement Officer is responsible for providing a high standard of administrative support and customer service to clients and external stakeholders. High volume of inbound calls from new and existing clients, their family members, occupational therapists and external service providers. Up to 50 outgoing calls per day to action the referral requests, including setting up clients, verifying their information and connecting them to a contractor to complete the required works. Adhering to call times while working in a process-driven environment. Develop and maintain relationships with external service providers via outbound phone calls and emails in order to organize appropriate solutions for our clients. Update and maintain the client database with all necessary information. Able to conform to strict compliance and regulation requirements within a Government funded program. To be successful in the role, you will meet the following criteria Ability to deliver a high level of customer service, while always treating our clients with patience and respect. Self-motivated with the ability to prioritise work effectively. Ability to develop rapport quickly while conveying empathy at the same time. High level of attention to detail and accuracy in data entry. The ability to work autonomously and take on feedback where required. Ability to generate solutions to problems where necessary. Team player with an ability to tackle a high detail, high volume workload. Excellent computer skills, as well as experienced with the MS Office suite. This is a vital service that the Vinnie™s team provides to the community and we are looking for people who are motivated by doing good work Previous experience working in a high-volume contact centreadministration role will be highly regarded. Exposure to Home and Community Care programs will be highly regarded. This is an exciting opportunity to take the next step in your career To apply, please submit your resume via SEEK today To view the position description, please visit our site on Working for the Society. For more information on St Vincent de Paul, visit us on www.vinnies.org.au You will be required to complete a police check should you be successful in being appointed to our organisation. To be eligible for this position you must have an appropriate visa to work in AustraliaNew Zealand. The St Vincent de Paul Society Queensland is an Equal Opportunity Employer. Individuals from culturally and linguistically diverse backgrounds are encouraged to apply. Applications from recruitment agencies will not be accepted. The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Do you have experience working towards targets and KPIs? Do you have experience in an administration role? Whats your expected hourly rate? What three words would you use to describe your work style? In your previous call centre or customer service roles, which aspects of the role did you like least and the most? Why?

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Client Engagement Officer - Commonwealth Home Support Program

    Client Engagement Officer - Commonwealth Home Support Program Full Time - 38 hours per week Fixed term until 30 June 2020 South Brisbane location Competitive remuneration package Challenging and varied role in a fast-paced environment Life at Vinnies At Vinnies, you™ll be joining a team of committed staff and volunteers who work to improve the lives of those they assist throughout the community. We™re bold with ideas and operate with pace and passion. Always looking for better ways to achieve our ˜good works™, Vinnies employees are innovative professionals who are driven to help make positive change. Vinnies Queensland is a highly regarded charity organization with sites all over Queensland Ways we reward You Competitive remuneration package AND salary packaging Professional development opportunities Friendly environment with an active social club Additional benefits including discounts on health insurance, and Exclusive discounts on everything from experiences to electronics An exciting opportunity has become available for an enthusiastic Client Engagement Officer to join the Home Maintenance and Modification (CHSP) team at Vinnies The Home Maintenance and Modification Program is specifically aimed at assisting people over 65 and individuals under the age of 65 who have a disability or condition that need assistance to continue to live independently at home. External agencies create plans for each of our clients before they are referred to us. We then operate as the conduit to link our clients up with external contractors or service providers to fulfil the home maintenance and modifications that have been recommended. Although this is a role that is focused heavily on phone-based interactions, we aim to stay away from the traditional call centre format, with a low level of activity monitoring and role-rotation variation that many call centres don™t offer. The Role As a team of three, you will be working on a rotational basis through the following tasks Working in a call centre environment, the Client Engagement Officer is responsible for providing a high standard of administrative support and customer service to clients and external stakeholders. High volume of inbound calls from new and existing clients, their family members, occupational therapists and external service providers. Up to 50 outgoing calls per day to action the referral requests, including setting up clients, verifying their information and connecting them to a contractor to complete the required works. Adhering to call times while working in a process-driven environment. Develop and maintain relationships with external service providers via outbound phone calls and emails in order to organize appropriate solutions for our clients. Update and maintain the client database with all necessary information. Able to conform to strict compliance and regulation requirements within a Government funded program. To be successful in the role, you will meet the following criteria Ability to deliver a high level of customer service, while always treating our clients with patience and respect. Self-motivated with the ability to prioritise work effectively. Ability to develop rapport quickly while conveying empathy at the same time. High level of attention to detail and accuracy in data entry. The ability to work autonomously and take on feedback where required. Ability to generate solutions to problems where necessary. Team player with an ability to tackle a high detail, high volume workload. Excellent computer skills, as well as experienced with the MS Office suite. This is a vital service that the Vinnie™s team provides to the community and we are looking for people who are motivated by doing good work Previous experience working in a high-volume contact centreadministration role will be highly regarded. Exposure to Home and Community Care programs will be highly regarded. This is an exciting opportunity to take the next step in your career To apply, please submit your resume via SEEK today To view the position description, please visit our site on Working for the Society. For more information on St Vincent de Paul, visit us on www.vinnies.org.au You will be required to complete a police check should you be successful in being appointed to our organisation. To be eligible for this position you must have an appropriate visa to work in AustraliaNew Zealand. The St Vincent de Paul Society Queensland is an Equal Opportunity Employer. Individuals from culturally and linguistically diverse backgrounds are encouraged to apply. Applications from recruitment agencies will not be accepted. The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Do you have experience working towards targets and KPIs? Do you have experience in an administration role? Whats your expected hourly rate? What three words would you use to describe your work style? In your previous call centre or customer service roles, which aspects of the role did you like least and the most? Why?

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Fundraiser

    Fundraiser About Us LifeFlight Australia is a non-profit organisation which collectively represents one of Australia™s largest air medical retrieval operations. Best known for its RACQ LifeFlight community rescue helicopters and LifeFlight Retrieval Medicine brands, the organisation also operates a world class training division and air ambulance service. We are looking for multiple permanent part-time stars to join our Fundraising team. As a Call Centre Fundraiser, your role will involve making outbound calls to people in the community to inform them about their local medical rescue helicopter service with the goal of selling our merchandise or obtaining donations “ all of which go towards our life saving missions. The Role Permanent part-time position with 25 hours per week afternoon shift of 3.00pm - 8.00pm Monday to Friday NO WEEKENDS or PUBLIC HOLIDAYS Located at Robina Town Centre Fun and secure team environment Job satisfaction - opportunity to make a difference About You You are a natural people person, professional, polite, friendly and enjoy talking on the phone Have excellent communication skills, and the ability to deal effectively with members of the public from all walks of life Have basic computer skills and possess the ability to multi task inputting information into a computer whilst on a phone call Have call centre experience Are passionate about working for a worthwhile cause This is an excellent opportunity to work in a growing organisation that is dedicated to saving lives and serving the community. If you believe you have the necessary skills and experiences, we would love to hear from you today. Please apply via our website www.lifeflight.org.aucareers

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • Transport Coordinator

    Transport Coordinator Coates Hire is Australias largest equipment hire company with over 130 years of experience in industry, supplying to a wide variety of markets including Engineering and Building Construction Maintenance, Mining Resources, Manufacturing, Government, and Events. Transport Coordinator Provide exceptional customer service Manage multiple priorities Specialist phone role in the fast paced transport team Your primary responsibilities in this critical role are to provide excellent customer service over the phone, coordinator the delivery return of equipment and ensure total customer satisfaction and safety at all times. YOUR SKILLS EXPERTISE Strong phone based customer service skills The ability to prioritize and be organised with your work Strong computer skills to work on Coates Hire in-house systems and some MS Office applications Prior experience in an administration, coordination or phone based customer service role Your primary responsibilities in this critical role are to provide excellent customer service over the phone, coordinate the delivery return of equipment and ensure total customer satisfaction and safety at all times. KEY DUTIES RESPONSIBILITIES Ownership of health safety for all employees, contractors customers Manage and coordinate equipment pick up, delivery and change-over™s in order to optimise utilisation of the Coates Hire fleet Provide excellence in customer service to all external internal customers Ensure all administration associated with daily transport activity is accurately kept up to date Coordination of internal drivers and Sub Contractor drivers and non-Coates Hire representatives relating to transport Coates Hire is a national organization with opportunities for our staff to grow across Australia in this thriving business. You will be provided with on the job training, an employee benefits program, free uniform entitlement and a great team to work with. This role would suit someone with a strong operationalcoordination background seeking a new challenge.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Transport Coordinator

    Transport Coordinator Coates Hire is Australias largest equipment hire company with over 130 years of experience in industry, supplying to a wide variety of markets including Engineering and Building Construction Maintenance, Mining Resources, Manufacturing, Government, and Events. Transport Coordinator Provide exceptional customer service Manage multiple priorities Specialist phone role in the fast paced transport team Your primary responsibilities in this critical role are to provide excellent customer service over the phone, coordinator the delivery return of equipment and ensure total customer satisfaction and safety at all times. YOUR SKILLS EXPERTISE Strong phone based customer service skills The ability to prioritize and be organised with your work Strong computer skills to work on Coates Hire in-house systems and some MS Office applications Prior experience in an administration, coordination or phone based customer service role Your primary responsibilities in this critical role are to provide excellent customer service over the phone, coordinate the delivery return of equipment and ensure total customer satisfaction and safety at all times. KEY DUTIES RESPONSIBILITIES Ownership of health safety for all employees, contractors customers Manage and coordinate equipment pick up, delivery and change-over™s in order to optimise utilisation of the Coates Hire fleet Provide excellence in customer service to all external internal customers Ensure all administration associated with daily transport activity is accurately kept up to date Coordination of internal drivers and Sub Contractor drivers and non-Coates Hire representatives relating to transport Coates Hire is a national organization with opportunities for our staff to grow across Australia in this thriving business. You will be provided with on the job training, an employee benefits program, free uniform entitlement and a great team to work with. This role would suit someone with a strong operationalcoordination background seeking a new challenge.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Transport Coordinator

    Transport Coordinator Coates Hire is Australias largest equipment hire company with over 130 years of experience in industry, supplying to a wide variety of markets including Engineering and Building Construction Maintenance, Mining Resources, Manufacturing, Government, and Events. Transport Coordinator Provide exceptional customer service Manage multiple priorities Specialist phone role in the fast paced transport team Your primary responsibilities in this critical role are to provide excellent customer service over the phone, coordinator the delivery return of equipment and ensure total customer satisfaction and safety at all times. YOUR SKILLS EXPERTISE Strong phone based customer service skills The ability to prioritize and be organised with your work Strong computer skills to work on Coates Hire in-house systems and some MS Office applications Prior experience in an administration, coordination or phone based customer service role Your primary responsibilities in this critical role are to provide excellent customer service over the phone, coordinate the delivery return of equipment and ensure total customer satisfaction and safety at all times. KEY DUTIES RESPONSIBILITIES Ownership of health safety for all employees, contractors customers Manage and coordinate equipment pick up, delivery and change-over™s in order to optimise utilisation of the Coates Hire fleet Provide excellence in customer service to all external internal customers Ensure all administration associated with daily transport activity is accurately kept up to date Coordination of internal drivers and Sub Contractor drivers and non-Coates Hire representatives relating to transport Coates Hire is a national organization with opportunities for our staff to grow across Australia in this thriving business. You will be provided with on the job training, an employee benefits program, free uniform entitlement and a great team to work with. This role would suit someone with a strong operationalcoordination background seeking a new challenge.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Transport Coordinator

    Transport Coordinator Coates Hire is Australias largest equipment hire company with over 130 years of experience in industry, supplying to a wide variety of markets including Engineering and Building Construction Maintenance, Mining Resources, Manufacturing, Government, and Events. Transport Coordinator Provide exceptional customer service Manage multiple priorities Specialist phone role in the fast paced transport team Your primary responsibilities in this critical role are to provide excellent customer service over the phone, coordinator the delivery return of equipment and ensure total customer satisfaction and safety at all times. YOUR SKILLS EXPERTISE Strong phone based customer service skills The ability to prioritize and be organised with your work Strong computer skills to work on Coates Hire in-house systems and some MS Office applications Prior experience in an administration, coordination or phone based customer service role Your primary responsibilities in this critical role are to provide excellent customer service over the phone, coordinate the delivery return of equipment and ensure total customer satisfaction and safety at all times. KEY DUTIES RESPONSIBILITIES Ownership of health safety for all employees, contractors customers Manage and coordinate equipment pick up, delivery and change-over™s in order to optimise utilisation of the Coates Hire fleet Provide excellence in customer service to all external internal customers Ensure all administration associated with daily transport activity is accurately kept up to date Coordination of internal drivers and Sub Contractor drivers and non-Coates Hire representatives relating to transport Coates Hire is a national organization with opportunities for our staff to grow across Australia in this thriving business. You will be provided with on the job training, an employee benefits program, free uniform entitlement and a great team to work with. This role would suit someone with a strong operationalcoordination background seeking a new challenge.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Transport Coordinator

    Transport Coordinator Coates Hire is Australias largest equipment hire company with over 130 years of experience in industry, supplying to a wide variety of markets including Engineering and Building Construction Maintenance, Mining Resources, Manufacturing, Government, and Events. Transport Coordinator Provide exceptional customer service Manage multiple priorities Specialist phone role in the fast paced transport team Your primary responsibilities in this critical role are to provide excellent customer service over the phone, coordinator the delivery return of equipment and ensure total customer satisfaction and safety at all times. YOUR SKILLS EXPERTISE Strong phone based customer service skills The ability to prioritize and be organised with your work Strong computer skills to work on Coates Hire in-house systems and some MS Office applications Prior experience in an administration, coordination or phone based customer service role Your primary responsibilities in this critical role are to provide excellent customer service over the phone, coordinate the delivery return of equipment and ensure total customer satisfaction and safety at all times. KEY DUTIES RESPONSIBILITIES Ownership of health safety for all employees, contractors customers Manage and coordinate equipment pick up, delivery and change-over™s in order to optimise utilisation of the Coates Hire fleet Provide excellence in customer service to all external internal customers Ensure all administration associated with daily transport activity is accurately kept up to date Coordination of internal drivers and Sub Contractor drivers and non-Coates Hire representatives relating to transport Coates Hire is a national organization with opportunities for our staff to grow across Australia in this thriving business. You will be provided with on the job training, an employee benefits program, free uniform entitlement and a great team to work with. This role would suit someone with a strong operationalcoordination background seeking a new challenge.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Representative

    This team gives their all to keep our customers travelling (and coming back for cover). Answering queries and smoothing over problems with every call, life here...

    location Brisbane QLD, Australia


  • Customer Service Officer – Home Care

    Current Police Clearance and Statutory Declaration that allows work in Aged Care and Disability Services ...

    location Underwood St, Wakerley QLD 4154, Australia


  • Customer Service Assistant

    We are seeking a compassionate, open minded and flexible person to join our team at Burnie Brae as a Customer Service Assistant. This is a full time fixed term contract until February 2020. As a Customer Service Assistant you will be the first point of contact for all telephone enquiries across the organisation. You will provide customers with seamless access to current information about Burnie Brae and our suite of community services including Transport, Homecare, Home Maintenance, Day Respite, Member activities and more. You will also be responsible for making and changing client bookings across a number of services, confirming client services, following up on messages and completing general administrative tasks. To be considered for this role you will need Minimum two years experience in a fast paced call centre environment High level administration skills Exceptional attention to detail and accurate data and record keeping High level communication skills Demonstrated, effective problem solving skills An empathetic, friendly and helpful demeanour A sound knowledge of Brisbane North and surrounding areas A Certificate in Customer Contact or equivalent would be advantageous Experience working with seniors andor people with a disability will be highly regarded You will be required to hold a current Working with Children Blue Card, Disability Services Yellow Card and National Police Check, or the ability to obtain these. Dont miss this fantastic opportunity to join a friendly and client centred community services organisation that is passionate about creating a socially connected and healthy community. Burnie Brae is a leading provider of innovative and client centred support services to the aged care and disability sector in the Brisbane North region. We have a café and gymnasium on site. Burnie Brae is a leading provider of innovative and client centred support services to the aged care and disability sector in the Brisbane North region. Benefits Staff discount at our onsite Cafe Free membership to our onsite gym Salary Packaging options Staff discount to onsite massage services Vision A socially connected and healthy community Mission To build strong community connections by providing quality health, lifestyle, and wellness services Values Respect “ Integrity “ Trust “ Customer Focus Accountability “ Professionalism “ Quality HOW TO APPLY Please send your application, including a Resume and a Cover Letter detailing why you are the best person for this role via the apply now button.

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Representative - Full Time - Southport

    Customer Service Representative - Full Time - Southport ABOUT BUSY BUSY At Work is a not-for-profit organisation providing apprenticeship, employment and community programs. We have over 40 years experience providing skilling solutions and services to businesses, workers and job seekers. BUSY At Work provide a wide range of services including recruitment and apprenticeship support services, employment and community services. THE ROLE Based in Southport on a contract until September 2019, with the possibility of extension this role will be helping a range of different people with employment, apprenticeships and training opportunities. You will be managing both inbound and outbound calls in a national contact centre and assisting with general enquiries about the range of services that The BUSY Group offers. At BUSY our call centre agents are a step above the rest because the service that they offer is truly extraordinary. Our call KPI™s aren™t tied to call times, but rather the ability to listen to customers and identify all the possible ways that we could help them (even the ones they haven™t thought of). As part of our team you will be valued and appreciated and work in a great environment where we have games, prizes and great incentive schemes. SKILLS EXPERIENCE Ideally you will have a background of success in a finance telecommunications environment working with multiple computer systems and delivering exceptional service to wide variety of people. To be successful you will have the ability to multi-task, prioritise and manage time effectively. You will have awesome telephone communication skills and the ability to clarify through follow up questions. You will have the ability to listen, empathise and understand customer challenges and opportunities. Experience managing multimedia and social media response channels would also be advantageous. CULTURE VALUES At BUSY At Work we value inclusiveness, excellence, resilience, integrity and innovation. These values are entrenched in the work we do and how we conduct our business. We want to work with people who are passionate about creating long-term sustainable employment opportunities for jobseekers. BUSY is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities. HOW TO APPLY Our preferred method of application is through the BUSY At Work website httpswww.busyatwork.com.auget-know-uscareers-at-busy For further information, please contact recruitmentbusyatwork.com.au Please do not apply directly to the recruitment email address. This position is subject to obtaining a successful Criminal History Check and Blue Card The application form will include these questions Which of the following statements best describes your right to work in Australia? Whats your expected annual base salary? How much notice are you required to give your current employer? Have you worked in a call centre before? Do you have customer service experience?

    location Alberton Ct, Eight Mile Plains QLD 4113, Australia


  • Client Manager - Digital Marketing

    Client Manager - Digital Marketing COOL. CLEVER. CREATIVE. Were beyond doing things the normal way We embrace creativity and we value driven personalities. Above all, we cherish innovation Who are we? SponsoredLinX is proud to be a well-respected Google Premier Partner and an Australian top 100 Anthill Cool Company. Our success has meant we have a real need to expand our team and bring on board the best of the best to join our already award winning team. If you want to be part of a team culture where we have a lot of laughs but also kick a lot of goals, then this is the role for you. If youre successful, this opportunity will see you working with the most recognised brands in the world Google Facebook. We are very proud of our Google inspired office with all the trimmings you would expect in a highly successful digital marketing agency. Whats involved? You will be responsible for managing the digital advertising campaigns for small to medium businesses, ensuring you provide them with exceptional service and return on their investment. Best of all, we provide very comprehensive training and ongoing support to get you started and equipped to service our clients to the high standards they have come to expect. Contribute to our supportive, fast paced customer focused environment by utilising your high attention to detail, exceptional time management and multitasking skills to meet deadlines for your clients. Whats most important is providing world class customer service. The ideal candidate Exceptional customer service client focused skills and experience An ability to establish and maintain effective, strategic relationships with clientscustomers over the phone. Assertiveness, confidence, and resilience A high-level of empathy patience Proactive and willing to go over and beyond the call of duty when required Articulate with excellent verbal and written communication skills A desire to achieve the best possible results for your clients as well as meet the expectations of relevant stakeholders Fluency in Mandarin would be an advantage but is not a requirement. On offer for the right candidate Salary + Bonuses + Super Weekly pays (gotta love that) On-going training and development (No TAFE or University course can give you the Digital Marketing education that we can give you) The opportunity to see your career flourish State of the art office in Fortitude Valley - youll be impressed Close to all public transport Fun stuff like table tennis tournaments, regular social activities, casual Fridays and much more Standard hours are 8.30am to 5.00pm Monday to Friday. How to apply If this sounds like you then select Apply Now and send us your resume. Want to know more? Inquiries are welcome, contact the Recruitment Manager - Kelvin Paama on (07) 3088 8471. Otherwise check us out at www.sponsoredlinx.com All successful candidates are required to complete an Australia Police Check prior to commencement. SLX Recruitment Team jobssponsoredlinx.com 1300 859 600 www.sponsoredlinx.com.au The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before? Whats your expected annual base salary? How much notice are you required to give your current employer? Do you have experience working towards targets and KPIs?

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Representative

    Customer Service Representative About Us Sandvik Mining and Rock Technology is a leading supplier of equipment, tools, services, support and technical solutions for the mining and construction industry, and our operations and organizations are spread around the globe. We offer you a world of opportunities and our diverse businesses and cross-border networks enable you to explore your potential and thrive. The Opportunity This role is proactively involved in providing industry leading sales support which exceeds customer expectations, fosters customer loyalty and a positive customer experience. As the Customer Sales Support, you will Have excellent communication and customer service skills Meet KPI™s through customer service and inbound calls. Maintain working knowledge of products and their functions for their respective customer groups Follow up coordinate with supply chain network on outstanding items Assist with high volume processing of orders. Your profile We are looking for someone with excellent customer service skills, call centre experience and a high attention to detail who works with integrity, honesty and professionalism. Working as part of a team, flexibility and adaptable to change are some of the qualities that will help you achieve greatness. This is a permanent role but will need flexibility around start times. What we offer A competitive remuneration package Superannuation that™s 2.5 above the superannuation guarantee An Employee Benefits Program Training opportunities for employees “ from internal programs to contributions towards external studies A Sandvik Wellness Program for employee™s who want to improve their health and wellbeing Our Culture Our core values are the soul of the company. They guide us in our actions and daily business decisions. The safety and well-being of our employees and the environment are a core value (Fair Play). We conduct business in a sustainable and responsible manner. To achieve this we always act in line with our high ethical standards. Putting safety first and always showing consideration for the environment and the communities in which we operate. Finally, we care about others and build relationships based on honesty, respect and trust. At Sandvik, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Aboriginal and Torres Strait Islander people. Applications close 31 May 2019 or if the right person is found sooner. Recruitment Specialist Tanya Llado 07 3621 1821 HOME.SANDVIKCAREERS

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Customer Service Representative

    Customer Service Representative About Us Sandvik Mining and Rock Technology is a leading supplier of equipment, tools, services, support and technical solutions for the mining and construction industry, and our operations and organizations are spread around the globe. We offer you a world of opportunities and our diverse businesses and cross-border networks enable you to explore your potential and thrive. The Opportunity This role is proactively involved in providing industry leading sales support which exceeds customer expectations, fosters customer loyalty and a positive customer experience. As the Customer Sales Support, you will Have excellent communication and customer service skills Meet KPI™s through customer service and inbound calls. Maintain working knowledge of products and their functions for their respective customer groups Follow up coordinate with supply chain network on outstanding items Assist with high volume processing of orders. Your profile We are looking for someone with excellent customer service skills, call centre experience and a high attention to detail who works with integrity, honesty and professionalism. Working as part of a team, flexibility and adaptable to change are some of the qualities that will help you achieve greatness. This is a permanent role but will need flexibility around start times. What we offer A competitive remuneration package Superannuation that™s 2.5 above the superannuation guarantee An Employee Benefits Program Training opportunities for employees “ from internal programs to contributions towards external studies A Sandvik Wellness Program for employee™s who want to improve their health and wellbeing Our Culture Our core values are the soul of the company. They guide us in our actions and daily business decisions. The safety and well-being of our employees and the environment are a core value (Fair Play). We conduct business in a sustainable and responsible manner. To achieve this we always act in line with our high ethical standards. Putting safety first and always showing consideration for the environment and the communities in which we operate. Finally, we care about others and build relationships based on honesty, respect and trust. At Sandvik, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Aboriginal and Torres Strait Islander people. Applications close 31 May 2019 or if the right person is found sooner. Recruitment Specialist Tanya Llado 07 3621 1821 HOME.SANDVIKCAREERS

    location Queensland Performing Arts Centre, Grey St, South Brisbane QLD 4101, Australia


  • Junior Customer Service Champion

    You play a key role in our energetic team of food and beverage enthusiasts who are driven to provide excellent customer service....

    location Chermside QLD 4032, Australia


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