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NEWS

Average Hiring Costs in Australia

According to recruitment agency Chandler Macleod, the average cost of hiring customer service, call centre or contact center staff is around $5,000. Included in these costs are direct hiring costs, training and even getting the hiring decision wrong.

In trying to reduce the hiring costs and make the right hiring decision, the ABC reported in June 2018 that most enterprises consider factors such as (1) attitude towards change and continual learning, (2) career aspirations, (3) education and credentials, (4) work experience, (5) skill set and (6) personality compatibility when hiring the right candidate.

Staffing has built a reputation for great customer service and fantastic talent, the envy of many of our Australia based competitors. Staffing is consistantly ranked between 4 and 7 in Australian recruitment industry surveys ranking the 'Top 10 Recruitment Companies in Australia' amoung such operations as Programmed, Addeco, Hays, Manpower Australia and Chandler Macleod.

We offer a full recruitment service nationally, including customer service and contact center, however you may have found Staffing services via range of other terms (e.g. customer service worker, service staff, customer service personnel, service manager providers, service personnel, service worker) and industry acronyms.


With customer service, call centre and a range of other speciality staffing services there is only one choice. Staffing’s specialist temping division will work with you to get results in Melbourne Sydney Brisbane or even Australia wide to get results and exceed your expectations. Staffing's specialist temping division has built a reputation for great service and fantastic talent, the envy of many of our competitors. Call us on 1300 790 330 to discover how we can help turn your contact center, customer service or call centre problem into a solution!

For more Customer Service Career Advice see below additional resources to find the perfect job:

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