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NEWS

Average Recruitment Costs in Australia

According to recruitment agency Randstad, the average cost of hiring customer service, call centre or contact center staff is around $6,000. Included in these costs are direct hiring costs, lost knowledge and even onboarding.

In trying to reduce the hiring costs and make the right hiring decision, The Sydney Morning Herald reported in November 2018 that most organisations consider factors such as (1) personality compatibility, (2) attitude towards change and continual learning, (3) skill set, (4) career aspirations, (5) education and credentials and (6) work experience when hiring the right candidate.

Staffing has built a reputation for great customer service and fantastic talent, the envy of many of our Australia based competitors. Staffing is consistantly ranked between 4 and 8 in Australian recruitment industry surveys ranking the 'Top 10 Recruitment Companies in Australia' amoung such companies as Hays, Manpower Australia, Chandler Macleod, Addeco and Randstad.

We offer a full recruitment service nationally, including customer service and contact center, however you may have found Staffing services via range of other terms (e.g. service contractor, customer service personnel, service consultant, service personnel, customer service manager, customer service personnel) and industry acronyms.


It is always interesting to learn something new, particularly about an industry that such a significant impact on your customer service career or hiring process. At Staffing we try to regularly publish articles on the latest employment trends and strive to continually improve our own hiring service delivery. We have a database of over 220,000 candidates and an extended network of referal partners. Not only do we feel confident we can delivery a great customer service solutions to Recruiters, candidates also benefit from a range of CareerController.com tools and the knowledge that 1 has a large client base actively wanting to hire the best contact center, customer service or call centre talent available in and around 2. Why not register for work or contact 1 for some amazing Customer Service candidates. Our experienced Australia recruitment consultants can help you. With roles involving , service consultant, 5, service consultant, or service personnel we may have your dream job.

For more Customer Service Career Advice see below additional resources to find the perfect job:

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