- Customer Service
What is a Staff Agency?
A recruitment agency is a organisation contracted by an employer to help with its recruiting needs. Employment Agencies find temp staffing to fill all kinds of jobs, from temp-to-perm staffing to temp staff in a number of career fields. Whether a organisation needs a Sales full time, sales part-time, sales contractor or a account manager staff, a employment agency can source the right staff. Staffing Agency tend to have 3 primary areas of focus with many also specializing by industry:
- Permanent Recruitment
- Temporary Staffing
- Executive Search
According to [American Staffing Association] in the America over 3 million people are employed by employment agency, and staffing agency hire 9 million temporary staff every year.
Function of a Employment Agencies
Staff Agency not only bring expertise to the hiring process but they remove the time and administration work out of the recruiting process. Employment a worker can cost 8 to 23 percent of the role’s salary and take 27 to 42 days on average to fill.
A recruiter handles the search process and matches up an employee with the job in question, lining up potential candidates who interview with the operations.If a companies needs temp staffing, it uses a staffing agency. Staff Agency provide skilled employees to work on a temporary or contract basis. Often these roles are known as ‘temp to perm’ positions, whereby the temporary role may lead to a permanent position if the worker and staffing agency are a good fit.
For job seekers, an staff agency can be the ticket to getting that full-time customer service or call centre role. Recruiters can open doors to positions that may not be easy to find on your own. Recruitment Agency allow you to try out different companies and industries, whether you are looking for part-time, full-time, contract or temporary roles.
In order to register with or work with a staffing agency, you'll have to do one or more the following steps:
- Find and register with one or more staffing agency
- Fill out an online application
- Upload your resume
- Interviews and possibly assessments (if short-listed for roles)
If you secure temporary or contract work, the staff agency will be the ones hiring you. When a temporary position is a match for you, the staffing agency will call you to tell you about the position and arrange the assignment. If you don't hear from a staff agency right away, there may not be any opportunities at the moment, but check in weekly to show your continued interest in a placement. Once you're placed, you'll usually complete an online time-sheet and the recruitment agency will pay you directly. Once your assignment is over, you'll go back into the agency's pool to be considered for future assignments.
Staff Agency charge fees to businesses. For candidates it is free to register and there is no charges if placed by a staffing agency into a new job.the career journey lasts a lifetime with most people repeating the cycle of seeking new employment 9 to 19 times over their lifetime. At Staffing we are committed to providing you with career advice and resources to assist you in this journey. We hope you found this article of interest, and that is assists you in your search for the perfect job, whether it be jobs, a 3 career or role. Our Australia team of recruiting specialists are consistently recognised in the top 7 staffing agencies Australia wide. If you are a job seeker then click on the Find Work button to upload your resume and be matched to Staffing's job database, including 3 roles in Australia. Alternatively, if you are an Employer then call us on 1300 790 330 to discover how we can help turn your service personnel, customer service staff or customer service manager enterprise's recruiting needs into a Staffing solution!
For more Customer Service Career Advice see below additional resources to find the perfect job:
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