- Customer Service
Customer Service Jobs In Adelaide
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Customer Service Officer
Stop RAAF Base - North side, Edinburgh SA 5111, Australia
Post Placement Support (PPS) Consultant
About the Role As a Post Placement Support (PPS) Consultant, you will make a difference in the lives of job seekers that have recently secured employment by delivering ongoing support through phone, email and SMS. You will be required to build and maintain relationships with our clients and employers. This role is permanent full time role, working a roster from anytime between the hours of 830am-800pm, Monday to Friday. You will be based in the Adelaide CBD at our National Administration Centre. The role will require a genuine passion for working with those in need, an ability to meet individual targets and contribute to a strong site team. What we™re looking for Candidate with an enthusiastic, friendly and focussed attitude to be able to deliver professional customer service You will have exceptional communication skills with proven ability to build positive relationships among a diverse range of job seekers and employers Be an engaging and dedicated team player collaborating with your colleagues to ensure individual targets and team goals are achieved Previous experience working in the Employment Services industry or in a call centre environment will be highly regarded High attention to detail with strong time management skills to be able to manage a complex administration work load Ability to type a minimum of 30 wpm and Ability to work under pressure in a fast paced environment. Why work with us? Paid day off each month. Loyalty leave after 3 years of service. Competitive salary with an effective salary packaging option. Supportive, friendly and positive team environment where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. About Us Workskil Australia is a national not-for-profit and charitable organisation, with over 35 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria. We work hard every day to Meet the labour needs of business and industry through quality recruitment services at no cost. Assist businesses with diversifying their workforce. Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians. Deliver work experience projects to the community. Our values remain at the heart of everything we do and strive to conduct our business with the highest degree of care, integrity, respect, honesty and service, while demonstrating teamwork and leading by example. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference. Remuneration A competitive salary will be negotiated commensurate with skills and experience. By way of guidance, the base salary will be in the range of 51K to 57K plus superannuation. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive innovative environment for you to thrive. If youre ready to make this opportunity your own Apply Now How to Apply Please visit the careers page on www.workskil.com.au or via the Apply link below. Please combine your cover letter and resume together in one file ready to upload. Only shortlisted applicants will be contacted. Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges. Workskil Australia is an equal opportunity employer. We particularly welcome applicants who identify as Indigenous or have a disability. No Recruitment Agencies
Solar Telephone Sales Consultant
Quality Assurance Manager
With over 5,200 people, and revenues of over 1.1 billion, Datacom is one of Australasia™s largest professional IT services companies. Datacom has extensive expertise in the operation of data centres, the provision of IT services, software engineering and management, as well as payroll and customer service design and operations. Founded in 1965 and operating across Australia and New Zealand, Asia, Europe and the US, Datacom has a successful trading history of consistent growth, profitability and a track record of delivering innovative, cost effective technology solutions. To support our brand new contact centre in Modbury, Datacom Connect are seeking an experience Manager to lead the Quality Assurance team. As the Quality Assurance Manager, you will act as a point of contact between our clients and operational teams, to ensure compliance with SLAs and to implement the quality framework. About the Role Coach, mentor and develop Quality Assurance Team Conduct assessment reviews and alignment checks Facilitate and report on calibrations with operations and client Deliver process improvement initiatives with the aim of improving business outcomes Lead department meetings with stakeholders to address performance and improvement Communicating performance to Operations teams Providing support for CSRs and leadership team to ensure compliance to Quality Framework About You Experience in Quality Assurance Knowledge of Quality Framework, Contact Centre operations, and Performance improvement strategies Minimum 12 months experience in Contact Centre Management or Quality Management role with sound understanding of outsource practices Solid verbal and written communication skills Knowledge of MS Office Ability to deliver TrainingCoaching Proficient time management skills Strong stakeholder management and ability to influence peers Australian Citizenship and ability to pass a criminal history check At Datacom Connect, we know how to recognise the work you do and offer inspiring leadership programs and development opportunities. We also offer flexible working arrangements, a corporate wellness program and provide you with the technology to enable you to work efficiently. Our future looks bright. And so can yours. If youre ready to make a move, were ready to talk. How to apply For further information please contact Sarah Davis, Recruitment Lead on 08 8164 7634, alternatively click APPLY NOW
Adelaide SA 5092, Australia
To generate buisness to buisness sales either by cold calling or answering requests in a fast-paced environment....
Branch Service Consultant (Southern Adelaide) - Expressions of Interest
Do you love sales and customer service, have a natural ability to ˜wow™ customers and would love to pursue a career in finance? If this sounds like you, then look no further than People™s Choice By registering your details with us, we™ll make it easy for you to achieve your career goals by letting you know when the right opportunity becomes available. About us Peoples Choice Credit Union is one of Australia™s largest credit unions with 345,000 members across Australia and branches in South Australia, Northern Territory, Victoria, Western Australia and Australian Capital Territory. Our vision is to be acknowledged as Australia™s most trusted financial services provider, and a genuine alternative to the major banks. Best of all, we™re a great place to work, with fantastic values-driven culture and a real focus on developing our people. It™s easy to register your interest in working for People™s Choice. Simply submit your application and we will consider you for positions as they arise. Alternatively, if you want to be considered for a specific advertised vacancy, please ensure you submit your application directly to the advertised position. About the positions We are currently seeking expressions of interest for service-focused, motivated individuals to register for upcoming sales and service vacancies within our extensive branch network in the Adelaide Southern region. You will be required to work at branch locations including Marion, Blackwood, Christies Beach, Seaford and at times Victor Harbor. As a Sales andor Service Consultant at People™s Choice, you will be responsible for Providing exceptional service to our members Maintaining member accounts Referring sales opportunities to specialists Contributing to a successful team environment. You will be experienced with helping customers, working towards salesservice targets and being a proactive team member. As previous banking experience is not essential, this is a fantastic opportunity to enter the finance industry and forge a career within our successful and growing organisation. We will provide comprehensive, ongoing training to ensure your success. You will be required to work shifts within the hours of 845am “ 515pm Monday to Friday and 845am “ 100pm Saturday. Rosters are provided for 4 weeks, 1 week in advance to promote worklife balance. These positions offer part time with 15 - 32 hours per week. So go ahead and make the important choice to be part of an organisation that™s working together for a better future. Please click Apply and submit your application, including your cover letter and current resume.
Adelaide SA 5043, Australia