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NEWS

Average Hiring Costs in Australia

According to recruitment agency Randstad, the average cost of hiring customer service, call centre or contact center staff is around $6,000. Included in these costs are productivity loss if the position is vacant, training and even getting the hiring decision wrong.

In trying to reduce the hiring costs and make the right hiring decision, the ABC reported in September 2018 that most operations consider factors such as (1) work experience, (2) career aspirations, (3) personality compatibility, (4) education and credentials, (5) attitude towards change and continual learning and (6) skill set when hiring the right candidate.

Staffing has built a reputation for great customer service and fantastic talent, the envy of many of our Melbourne based competitors. Staffing is consistantly ranked between 4 and 6 in Australian recruitment industry surveys ranking the 'Top 10 Recruitment Companies in Australia' amoung such companies as Addeco, Randstad, Manpower Australia, Programmed and Chandler Macleod.

We offer a full recruitment service nationally, including customer service and contact center, however you may have found Staffing services via range of other terms (e.g. melbourne contact center, melbourne call centre, service consultant melbourne, service manager melbourne, melbourne customer service, melbourne call centre) and industry acronyms.


With customer service, call centre and a range of other speciality staffing services there is only one choice. Staffing’s specialist staffing division will work with you to get results in Melbourne Sydney Brisbane or even Australia wide to get results and exceed your expectations. Staffing's specialist staffing division has built a reputation for great service and fantastic talent, the envy of many of our competitors. Call us on (03) 9246 0433 to discover how we can help turn your contact center, customer service or call centre problem into a solution!

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