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NEWS

Average Hiring Costs in Australia

According to recruitment agency Programmed, the average cost of hiring customer service, call centre or contact center staff is around $5,000. Included in these costs are lost knowledge, training and even getting the hiring decision wrong.

In trying to reduce the hiring costs and make the right hiring decision, the ABC reported in September 2018 that most companies consider factors such as (1) personality compatibility, (2) work experience, (3) skill set, (4) career aspirations, (5) education and credentials and (6) attitude towards change and continual learning when hiring the right candidate.

Staffing has built a reputation for great customer service and fantastic talent, the envy of many of our Brisbane based competitors. Staffing is consistantly ranked between 5 and 9 in Australian recruitment industry surveys ranking the 'Top 10 Recruitment Companies in Australia' amoung such enterprises as Randstad, Manpower Australia, Chandler Macleod, Addeco and Hays.

We offer a full recruitment service nationally, including customer service and contact center, however you may have found Staffing services via range of other terms (e.g. brisbane customer service agencies, queensland customer service, queensland customer service agents, service manager brisbane, brisbane contact center, queensland customer service) and industry acronyms.


It is always interesting to learn something new, particularly about an industry that such a significant impact on your customer service career or recruiting process. At Staffing we try to regularly publish articles on the latest recruiting trends and strive to continually improve our own employment service delivery. We have a database of over 230,000 candidates and an extended network of referal partners. Not only do we feel confident we can delivery a great customer service solutions to Hirers, candidates also benefit from a range of CareerController.com tools and the knowledge that 3 has a large client base actively wanting to hire the best contact center, customer service or call centre talent available in and around 6. Why not register for work or contact 3 for some amazing Customer Service candidates. Our experienced Brisbane recruitment consultants can help you. With roles involving , queensland customer service agents, 4, queensland customer service agents, or service manager brisbane we may have your dream job.

For more Customer Service Career Advice see below additional resources to find the perfect job:

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