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NEWS

8 Recruiting Facts

At Staffing it is interesting to read some of the interesting stats from the recruitment industry. Whether you are a recruitment company, employer or candidate you will be surprised and facinated with the following hiring facts (Updated September 2018):

  • On average there will be between 57 and 98 applicants for advertised jobs. Generally between 6% and 10% of these applicants get an interview.
  • Many businesses use talent-management software to screen resumes that look at keywords to screen out up to 71% of applicants without ever looking at a resume or cover letter
  • Organisations spend on average 6 and 8 seconds reviewing resumes, 1 grammar or spelling mistake and your CV will be thrown away. 73% of CVs are ignored if your email address is unprofessional.
  • The average cost of replacing a member of staff earning is $6,000 and $12,000.
  • Just as the number of job opening can increase it often will decrease at an even faster rate if an economy is slowing down. Nothing is constant so the highest salaries are secured when unemployment rates are lowest. Rememnber however lock in your job and salary at the peak as you may be looking for work when the cycle dips. With approximately 81% of available jobs never advertised you should never stop career networking.
  • Phone interviews last 34 minutes and face-to-face interviews last 49 minutes on average. In a survey of 2,000 hiring managers, 34% claimed to know whether or not they would hire someone within 10 minutes. After that, it usually takes 1 day to 14 days to hear from the recruiters with their decision.
  • Other than the date, name of the contact and location, only 46% of candidates receive any information prior to an interview.
  • It is interesting to note that only 7% of unsuccessful candidates were given feedback that was moderately useful from hirers. Only 2% of candidates received valuable feedback.
  • On average new candidates take between 24 and 26 weeks to reach optimum productivity.
  • companies report that 1 in 22 job offers (around 5%) are rejected by their first choice of candidate. Usually because they have received another offer, however often for many other reasons.

Sources :


We hope that you found the article of interest. Finding well paid customer service employment, call centre part-time jobs or full time contact center jobs does not necessary offer you a career. Choosing a job which advances your career is the bigger challenge and something which our 4 Team can help you with. Register for work here and findout if we match your profile with roles involving brisbane customer services recruitment, queensland customer services agencies, service staff qld, brisbane customer focused personnel, 6341 or customer service.

For more Customer Service Career Advice see below additional resources to find the perfect job:

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