Customer Service Jobs In Australia

Now Displaying 12 of 12 Customer Service Jobs




  • Customer Service Representative (Casual)

    <div><p><p><div><div><div><p><b>Job No<b> 876725<br ><b>Work Type<b> Casual<br ><b>Location<b> Sydney<br ><p><div><p>At BP we are passionate about great service. We are seeking candidates who share this passion, and who are energised to deliver a great experience to every customer.<p><p> Whether your purpose is to make a customer™s day better, or to deliver an awesome customer experience “ BP Retail can be the place where you find your purpose.<p><p> We are excited to share that we are seeking an experienced Customer Service Representative available in our <b>BP Minchinbury<b><b> store<b>. This is a casual role to fill a variety of shifts<p><p> The <b>BP Minchinbury<b> team are passionate about delivering a œwow moment for every single customer, and we need candidates who can share and deliver this passion to each and every customer.<p><p> Ideally, the successful candidates will be able to demonstrate their previous hospitality, barista or customer service experience along with their drive to deliver an awesome customer experience to every single customer, every single visit.<p><p> Working with BP you will be provided with the opportunity to develop your career in retail along with 10 discount on store items, opportunity to work additional hours, in-store competitions, and continuous coaching and training to develop your career with BP Retail.<p><p> Please search and select <b>BP Minchinbury <b>as a store preference in the online application, to be considered for this store.<p><p><i> BP Australia is an equal opportunity employer supporting diversity in the workforce. BP Australia encourages women and people of Aboriginal and Torres Strait Islander Heritage to apply.<i><p><div><p><b>Application close<b> 24 Jun 2020 AUS Eastern Standard Time<p><div><div><div><p><p><div>

    location North Sydney, New South Wales


  • Customer Service Rep Wanted - Inbound & Outbound!

    <p><strong>Our client is a fast growing finance company based close to Townhall station in Sydney CBD and is currently seeking an enthusiastic, energetic Administrator<strong><strong> to join their growing team <br ><br ><strong><strong>This is a permanent opportunity with the possibility of career progression for the right candidate <br ><strong><p><br ><strong>Your responsibilities will include<strong><br ><ul><li>Support the team through general administrative duties<li><li>Data entry and use of Excel  <li><li>Answer inbound calls and respond to email enquiries<li><li>Record customer information on CRM systems<li><li>Liaise with internal and external stakeholders in a professional manner <li><li>A drive and energy to succeed<li><ul><strong>To be considered for this role you will have<strong><br ><ul><li>A minimum of 1-2 years administration experience <li><li>Experience in phone based customer service<li><li>Australian Citizenship or Permanent Residency <li><li>High-level data entry keyboard skills<li><li>High-level excel skills <li><li>Strong communication skills (verbal and written)<li><li>Self-directed and motivated with an innovative approach to conflict or issue resolution <li><li>High attention to detail <li><ul><p>The working hours for this role are Monday to Friday, 9am - 5pm.<br ><br ><p><p><strong> This is a fantastic opportunity for the right candidate with a great working environment, located in Sydney CBD. <br ><br ><strong><p><p><strong> If this sounds like you, please contact Daniel by applying today<strong><p>

    location Sydney


  • Inbound Customer Service Consultants

    <p><strong>We are on the hunt for customer service superstars <strong><p><br > Have you a passion for delivery exceptional customer service? Do you have previous contact centre or customer service experience? We want to hear from you<br ><br ><strong>Whats in it for you<strong><br ><ul><li><strong>Organisation <strong>Work for a global beverage giant working with one of  the nations favourite beverage brands<li><li><strong>Culture <strong>Work for a fun, thriving organisation who value their people<li><li><strong>Attractive salary <strong>26.61 + Super per hour paid weekly<li><li><strong>Attractive Hours <strong>Monday - Friday, No weekends<li><li><strong>Career progression<strong> Develop your customer service career to the next level<li><li><strong>Coaching and development <strong>In depth induction training and ongoing one on one coaching sessions to further your development- setting you up for future success<li><ul><strong>What we are looking for<strong><br ><ul><li>A ˜can do™ attitude and a genuine passion for customer service<li><li>Fantastic communication skills - both verbal and written<li><li>The ability to build rapport and add value to each customer interaction with a solutions focused approach<li><li>You will handle all inbound customer enquiries and webchat enquiries to full resolution<li><li>The ability to work towards set KPI™s and targets individually and within a team environment <li><li>A great team focus - add to the success of your team<li><li>Previous customer service, retail and hospitality experience is highly regarded<li><ul><br >Tenacity CX are Australias leading supplier of recruitment solutions to the Customer Experience industry<br >If you think this sounds like the opportunity for you? Do not delay - <strong>Apply Now<strong> with your resume in <strong>Word Format. <strong>We are interviewing immediately

    location Sydney


  • Customer Service Representative

    <p><strong>About the business<strong><p><p><p><p>Australian owned and operated, Bisley offers a comprehensive range of Workwear, Safetywear and Protectivewear for both men and women. Long regarded as one of Australias most trustworthy, solid and honest brands, Bisley is the market leader in specialist branded workwear apparel. Bisley Workwear has been shaping the Australian Workwear industry for nearly 60 years. <p><p><p><p><strong>About the role<strong><p><p><p><p>We are looking for an experienced Customer Service Representative to join our team at our head office. Reporting directly to the Customer Service Manager the ideal candidate will have a friendly and positive phone manner, work well under pressure and will have experience in a high-volume customer service environment.<p><p>This role requires a high level organizational skills, moving between multiple platforms, working with our customer data base and internal departments. You will be processed focused, being able to work independently and have our customers come first attitude.<p><ul><li>Answering incoming calls from agents, reps and customers and responding to all queries<li><li>Order processing “ data entry<li><li>Database and file maintenance<li><li>Authorising credits and processing returns<li><li>Maintaining effective communication with customers and internal staff<li><li>Co-ordinating workload to ensure all customer service goals are reached<li><li>Additional special projects and duties as required<li><ul><p><p><p><strong>Benefits and perks<strong><p><p><p><ul><li>Onsite Parking and close to public transport<li><li>Friendly team<li><li>Discounted product<li><li>In the heart of local cafes and retailers<li><li>Modern Offices<li><ul><p><p><p><strong>Skills and experience<strong><p><p><p><p><strong>To be successful for this role, you must have<strong><p><ul><li>Minimum of 2 years experience with customer service<li><li>Current SAP knowledge is essential<li><li>Accurate and high-level data entry skills, with high attention to detail<li><li>Confident and friendly phone manner<li><li>Basic to intermediate ability with Microsoft Office suite<li><li>The ability to work in a high-pressure environment and deal with multiple priorities in a fast paced environment<li><li>Strong communication skills with the ability to communicate with all people at all levels<li><li>Deadline driven, ability to show initiative and follow through in end to end completion of work.<li><li>Consistent working hours Mon “ Fri 9am “ 5pm<li><li>Positive No Fuss Attitude<li><ul><p>If you have a friendly, positive and teachable personality with great communication skills with a desire to learn and grow we would like to hear from you.<p><p><p>

    location Sydney


  • Customer Service Officer

    <p>Concrite leads the pre-mixed concrete industry with a total commitment to safety, quality and service. We are an industry innovator with a consistent ability to satisfy demanding performance requirements across diverse, complex projects and provide a range of concrete mix designs that use a range of supplementary materials, alternative aggregates and recycled water to supply, amongst many other products, Green Star concrete compliant with Green Building Council of Australia specifications. We have proudly been involved in the supply of concrete to significant projects in NSW covering city redevelopments, residential, commercial, civil and infrastructure work for over forty years.<p><p>Concrite currently has an opportunity for a motivated <strong>Business Supply Chain Manufacturing graduate<strong> to join our <strong>Sutherland<strong> team as a Customer Service Officer.  This opportunity will see you supporting and collaborating with our talented and dedicated operational teams to deliver outcomes to our customers while learning and developing capability in the construction materials industry. <p><p>As a Customer Service Officer, the key focus of the role is to be the first point of contact in our customers™ interaction with Concrite and provide solutions in relation to concrete orders. We work within a high energy team environment where performance, quality and fun are paramount to providing superior customer service and achieving outstanding results.<p><p>Hours of the role are rostered with shifts varying to cover the phones between 6am and 6pm Monday to Friday Saturdays from 6am to 2pm. <p><p><strong>A day in the life of a Customer Service Officer with Concrite<strong><p><ul><li><p>Receive telephone orders and enter them into our systems <p><li><li><p>Understand production capabilities of Concrite™s plant and truck network to negotiate a mutually agreed supply arrangement with customers while applying the most cost-effective solution<p><li><li><p>Monitor progress of deliveries and provide delivery status updates to customers utilising satellite vehicle tracking systems<p><li><li><p>Provide product information and build professional relationships with customers<p><li><li><p>Partner with Production, Technical, Transport and Credit teams<p><li><ul><p><br ><strong>If this sounds like you, please apply<strong><p><ul><li><strong>Recentsoon to complete Degree in Business Supply Chain Manufacturing<strong><li><li><p>Focused on engaging and evolving throughout our business to develop a career within Operations Management, Supply Chain or Business Improvement<p><li><li><p>Enthusiastic customer focus and willingness to be an integral part of a busy and efficient team<p><li><li><p>Great communication skills, especially telephone techniques to capture customer orders with the highest level of precision and identify and resolve customer issues<p><li><li><p>Willingness to learn and meet the challenges of an ever-changing environment<br ><br ><p><li><ul><p>Concrite is a great place to work, is close to public transport and looks forward to building something great with you.  <p><p>We look forward to receiving your application - httpcareers.boral.com.au<p>

    location Sydney


  • Inbound Customer Service | EXPRESSIONS OF INTEREST |

    <p><strong>Expressions of Interest<br ><br ><strong><p><p>We are now taking expressions of interest for Inbound Customer Service Agents for our of Australias most trusted and loved Brands. <p><br ><br > Working within a new state of the art contact centre, your key responsibility will be to deliver outstanding customer service whilst being an Ambassador our Clients Brands<br ><br > These roles are more than just standard inbound customer service in that they require a level of lateral thinking and proactive behavior. Your ability to multitask will be vital as you will be responding to both phone, email and web chat enquiries. You will also take pride in delivering solutions to enquiries in a timely and efficient manner, taking interest in fulfilling the customer experience.<br ><br ><strong> To be successful in the positions, you will need to possess<strong><br ><ul><li>At least 6 months experience in a call centre environment or a front line customer service environment<li><li>Strong negotiation skills<li><li>Excellent Problem Solving abilities<li><li>A positive and resilient outlook<li><li>The ability to think quickly<li><li>Excellent verbal and written communication skills<li><ul> If you are seeking to be part of a team where true customer service values matter then these roles offers that, in addition to being part of a positive team where open communication and your contribution are encouraged.<br ><br >Offering an immediate start, these roles offer an excellent hourly rate, supportive and dynamic management team, ongoing training and coaching, but most importantly the opportunity to be part of a truly customer focused centre.<br ><br ><strong>This centre operates 24x7 Monday to Sunday. <br ><br >Please note, due to security clearance requirements, Australian Citizenship PR is essential for this role.<br ><strong><br ><strong>Apply NOW by sending your resume through the link below.<strong>

    location Sydney


  • Customer Service Representative

    <div><div><ul><li><b>3 Month-Fixed Term Contract<b><li><li><b> Energetic and collaborative culture <b><li><li><b>Newly set up branch close to public transport<b><li><ul><p> The rapid growth of the company has seen an exciting opportunity for Customer Service Representatives to join our dynamic team, based in Parramatta.<p><p><p><br ><p><b> Who are We?<b><p><p><p><br ><p> Insurx is the TPA (third party administration) arm of Claim Central. Our purpose is to improve the claims management experience for our customers, and the insured by delivering a connected claims experience.<p><p><p><br ><p> Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience.<p><p><p><br ><p> Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review and as we continue to grow and expand our sole purpose is to ensure consistent, predictable outcomes for our customers<p><p><p><br ><p><b> What will you do?<b><p><ul><li> Build strong relationships with internal and external stakeholders including customers, clients, trades and staff via phone and email<li><li> End-to-end management of the claims process focused on improving the customer experience through each touch point<li><li> Liaise with policyholders, clients and trade partners to coordinate rectification of the property<li><li> Investigate and respond to any client issues accordingly<li><ul><p><p><br ><p><b> Who are you?<b><p><ul><li> Customer is at the heart of everything you do<li><li> Previous experience in customer service is essential.<li><li> Tech savvy - picks up new systems and applications quickly, and with ease<li><li> Positive and personable who enjoys building strong relationships with stakeholders<li><li> An excellent communicator with the ability to adapt your communication style accordingly<li><li> Confident in your organisational and time management capabilities<li><li> Proactive and enjoy working autonomously<li><li> You strive for results<li><ul><p><p><br ><p> If you like the idea of being part of a revolutionary international company <p><p>with a young, energetic environment that supports the need for <p><p>flexibility and autonomy then <b>Apply Now<b><p><div><div>

    location North Parramatta, New South Wales


  • Customer Service Representative

    <div><div><ul><li><b>3 Month-Fixed Term Contract<b><li><li><b> Energetic and collaborative culture <b><li><li><b>Newly set up branch close to public transport<b><li><ul><p> The rapid growth of the company has seen an exciting opportunity for Customer Service Representatives to join our dynamic team, based in Parramatta.<p><p><p><br ><p><b> Who are We?<b><p><p><p><br ><p> Insurx is the TPA (third party administration) arm of Claim Central. Our purpose is to improve the claims management experience for our customers, and the insured by delivering a connected claims experience.<p><p><p><br ><p> Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience.<p><p><p><br ><p> Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review and as we continue to grow and expand our sole purpose is to ensure consistent, predictable outcomes for our customers<p><p><p><br ><p><b> What will you do?<b><p><ul><li> Build strong relationships with internal and external stakeholders including customers, clients, trades and staff via phone and email<li><li> End-to-end management of the claims process focused on improving the customer experience through each touch point<li><li> Liaise with policyholders, clients and trade partners to coordinate rectification of the property<li><li> Investigate and respond to any client issues accordingly<li><ul><p><p><br ><p><b> Who are you?<b><p><ul><li> Customer is at the heart of everything you do<li><li> Previous experience in customer service is essential.<li><li> Tech savvy - picks up new systems and applications quickly, and with ease<li><li> Positive and personable who enjoys building strong relationships with stakeholders<li><li> An excellent communicator with the ability to adapt your communication style accordingly<li><li> Confident in your organisational and time management capabilities<li><li> Proactive and enjoy working autonomously<li><li> You strive for results<li><ul><p><p><br ><p> If you like the idea of being part of a revolutionary international company <p><p>with a young, energetic environment that supports the need for <p><p>flexibility and autonomy then <b>Apply Now<b><p><div><div>

    location North Parramatta, New South Wales


  • Customer Service Representative

    <div><div><ul><li><b>6 Month-Fixed Term Contract, with a view to permanent<b><li><li><b> Energetic and collaborative culture <b><li><li><b>Newly set up branch close to public transport<b><li><ul><p> The rapid growth of the company has seen an exciting opportunity for Customer Service Representatives to join our dynamic team, based in Parramatta.<p><p><p><br ><p><b> Who are We?<b><p><p><p><br ><p> Insurx is the TPA (third party administration) arm of Claim Central. Our purpose is to improve the claims management experience for our customers, and the insured by delivering a connected claims experience.<p><p><p><br ><p><b> What will you do?<b><p><ul><li> Build strong relationships with internal and external stakeholders including customers, clients, trades and staff via phone and email<li><li> End-to-end management of the claims process focused on improving the customer experience through each touch point<li><li> Liaise with policyholders, clients and trade partners to coordinate rectification of the property<li><li> Investigate and respond to any client issues accordingly<li><ul><p><p><br ><p><b> Who are you?<b><p><ul><li> Customer is at the heart of everything you do<li><li> Previous experience in customer service is essential<li><li> Inboundoutbound call experience will be highly regarded<li><li> Tech savvy - picks up new systems and applications quickly, and with ease<li><li> Positive and personable who enjoys building strong relationships with stakeholders<li><li> An excellent communicator with the ability to adapt your communication style accordingly<li><li> Confident in your organisational and time management capabilities<li><li> Proactive and enjoy working autonomously<li><li> You strive for results<li><ul><p><p><br ><p> If you like the idea of being part of a revolutionary international company <p><p>with a young, energetic environment that supports the need for <p><p>flexibility and autonomy then <b>Apply Now<b><p><div><div>

    location North Parramatta, New South Wales


  • Customer Service Representative

    <div><div><ul><li><b>3 Month-Fixed Term Contract<b><li><li><b> Energetic and collaborative culture <b><li><li><b>Newly set up branch close to public transport<b><li><ul><p> The rapid growth of the company has seen an exciting opportunity for Customer Service Representatives to join our dynamic team, based in Parramatta.<p><p><p><br ><p><b> Who are We?<b><p><p><p><br ><p> Insurx is the TPA (third party administration) arm of Claim Central. Our purpose is to improve the claims management experience for our customers, and the insured by delivering a connected claims experience.<p><p><p><br ><p> Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience.<p><p><p><br ><p> Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review and as we continue to grow and expand our sole purpose is to ensure consistent, predictable outcomes for our customers<p><p><p><br ><p><b> What will you do?<b><p><ul><li> Build strong relationships with internal and external stakeholders including customers, clients, trades and staff via phone and email<li><li> End-to-end management of the claims process focused on improving the customer experience through each touch point<li><li> Liaise with policyholders, clients and trade partners to coordinate rectification of the property<li><li> Investigate and respond to any client issues accordingly<li><ul><p><p><br ><p><b> Who are you?<b><p><ul><li> Customer is at the heart of everything you do<li><li> Previous experience in customer service is essential.<li><li> Tech savvy - picks up new systems and applications quickly, and with ease<li><li> Positive and personable who enjoys building strong relationships with stakeholders<li><li> An excellent communicator with the ability to adapt your communication style accordingly<li><li> Confident in your organisational and time management capabilities<li><li> Proactive and enjoy working autonomously<li><li> You strive for results<li><ul><p><p><br ><p> If you like the idea of being part of a revolutionary international company <p><p>with a young, energetic environment that supports the need for <p><p>flexibility and autonomy then <b>Apply Now<b><p><div><div>

    location North Parramatta, New South Wales


  • Customer Service Representative

    <div><div><ul><li><b>3 Month-Fixed Term Contract<b><li><li><b> Energetic and collaborative culture <b><li><li><b>Newly set up branch close to public transport<b><li><ul><p> The rapid growth of the company has seen an exciting opportunity for Customer Service Representatives to join our dynamic team, based in Parramatta.<p><p><p><br ><p><b> Who are We?<b><p><p><p><br ><p> Insurx is the TPA (third party administration) arm of Claim Central. Our purpose is to improve the claims management experience for our customers, and the insured by delivering a connected claims experience.<p><p><p><br ><p> Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience.<p><p><p><br ><p> Claim Central was ranked 8th Most Innovative Company in Australia in 2016 by the Australian Financial Review and as we continue to grow and expand our sole purpose is to ensure consistent, predictable outcomes for our customers<p><p><p><br ><p><b> What will you do?<b><p><ul><li> Build strong relationships with internal and external stakeholders including customers, clients, trades and staff via phone and email<li><li> End-to-end management of the claims process focused on improving the customer experience through each touch point<li><li> Liaise with policyholders, clients and trade partners to coordinate rectification of the property<li><li> Investigate and respond to any client issues accordingly<li><ul><p><p><br ><p><b> Who are you?<b><p><ul><li> Customer is at the heart of everything you do<li><li> Previous experience in customer service is essential.<li><li> Tech savvy - picks up new systems and applications quickly, and with ease<li><li> Positive and personable who enjoys building strong relationships with stakeholders<li><li> An excellent communicator with the ability to adapt your communication style accordingly<li><li> Confident in your organisational and time management capabilities<li><li> Proactive and enjoy working autonomously<li><li> You strive for results<li><ul><p><p><br ><p> If you like the idea of being part of a revolutionary international company <p><p>with a young, energetic environment that supports the need for <p><p>flexibility and autonomy then <b>Apply Now<b><p><div><div>

    location North Parramatta, New South Wales


  • Customer Service Representative

    <div><div><ul><li><b>6 Month-Fixed Term Contract, with a view to permanent<b><li><li><b> Energetic and collaborative culture <b><li><li><b>Newly set up branch close to public transport<b><li><ul><p> The rapid growth of the company has seen an exciting opportunity for Customer Service Representatives to join our dynamic team, based in Parramatta.<p><p><p><br ><p><b> Who are We?<b><p><p><p><br ><p> Insurx is the TPA (third party administration) arm of Claim Central. Our purpose is to improve the claims management experience for our customers, and the insured by delivering a connected claims experience.<p><p><p><br ><p><b> What will you do?<b><p><ul><li> Build strong relationships with internal and external stakeholders including customers, clients, trades and staff via phone and email<li><li> End-to-end management of the claims process focused on improving the customer experience through each touch point<li><li> Liaise with policyholders, clients and trade partners to coordinate rectification of the property<li><li> Investigate and respond to any client issues accordingly<li><ul><p><p><br ><p><b> Who are you?<b><p><ul><li> Customer is at the heart of everything you do<li><li> Previous experience in customer service is essential<li><li> Inboundoutbound call experience will be highly regarded<li><li> Tech savvy - picks up new systems and applications quickly, and with ease<li><li> Positive and personable who enjoys building strong relationships with stakeholders<li><li> An excellent communicator with the ability to adapt your communication style accordingly<li><li> Confident in your organisational and time management capabilities<li><li> Proactive and enjoy working autonomously<li><li> You strive for results<li><ul><p><p><br ><p> If you like the idea of being part of a revolutionary international company <p><p>with a young, energetic environment that supports the need for <p><p>flexibility and autonomy then <b>Apply Now<b><p><div><div>

    location North Parramatta, New South Wales


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