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What is a Recruitment Company?

A staff agency is a business contracted by an employer to help with its employment needs. Employment Agencies find temp staffing to fill all kinds of jobs, from temp-to-perm staffing to contract staff in a number of career fields. Whether a business needs Customer Service, Call Centre Operator or Dispatcher contractor, a recruitment agency can source the right talent. Employment Agency tend to have 3 primary areas of focus with many also specializing by industry:

  1. Permanent Recruitment
  2. Temporary Staffing
  3. Executive Search

According to [American Staffing Association] in the America over 2 million people are employed by staff agency, and employment agency hire 7 million recruitment every year.

Function of a Employment Agencies

Recruitment Company not only bring expertise to the recruiting process but they remove the time and administration work out of the employment process. Hiring a worker can cost 7 to 23 percent of the role’s salary and take 26 to 50 days on average to fill.

A recruiter handles the search process and matches up an employee with the job in question, lining up potential candidates who interview with the organisations.

If a operations needs recruitment, it uses a employment agency. Recruitment Company provide skilled employees to work on a temporary or contract basis. Often these roles are known as ‘temp to perm’ positions, whereby the temporary role may lead to a permanent position if the worker and employment agency are a good fit.

For job seekers, an recruitment agency can be the ticket to getting that full-time customer service or call centre operator role. Recruiters can open doors to positions that may not be easy to find on your own. Recruitment Agency allow you to try out different organisations and industries, whether you are looking for contract, temporary, executive or permanent roles.

In order to register with or work with a staffing agency, you'll have to do one or more the following steps:

  1. Find and register with one or more staff agency
  2. Fill out an online application
  3. Upload your resume
  4. Interviews and possibly assessments (if short-listed for roles)

If you secure temporary or contract work, the recruitment company will be the ones hiring you. When a temporary position is a match for you, the employment agency will call you to tell you about the position and arrange the assignment. If you don't hear from a recruitment company right away, there may not be any opportunities at the moment, but check in weekly to show your continued interest in a placement. Once you're placed, you'll usually complete an online time-sheet and the recruitment agency will pay you directly. Once your assignment is over, you'll go back into the agency's pool to be considered for future assignments.

Recruitment Company charge fees to enterprises. For candidates it is free to register and there is no charges if placed by a employment agency into a new job.


It is always interesting to learn something new, particularly about an industry that such a significant impact on your customer service career or recruiting process. At Staffing we try to regularly publish articles on the latest employment trends and strive to continually improve our own hiring service delivery. We have a database of over 210,000 candidates and an extended network of referal partners. Not only do we feel confident we can delivery a great customer service solutions to Employers, candidates also benefit from a range of CareerController.com tools and the knowledge that 2 has a large client base actively wanting to hire the best dispatcher, customer service or call centre operator talent available in and around 1. Why not register for work or contact 2 for some amazing Customer Service candidates. Our experienced Australia recruitment consultants can help you. With roles involving , best it employment agency recruitment agencies australia, 4, employment agencies recruitment in australia, or it recruitment agency australia recruitment agencies we may have your dream job.

For more Customer Service Career Advice see below additional resources to find the perfect job:

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