- Customer Service
What is a Recruitment Agency?
A recruitment agency is a operation contracted by an employer to help with its employment needs. Recruitment Companies find employment agency to fill all kinds of jobs, from casual staffing to executive recruitment in a number of career fields. Whether a business needs a Sales full time, it part-time, sales contractor or a business developer staff, a staff agency can source the right talent. Employment Agency tend to have 3 primary areas of focus with many also specializing by industry:
- Permanent Recruitment
- Temporary Staffing
- Executive Search
According to [American Staffing Association] in the America over 2 million people are employed by staff agency, and employment agency hire 8 million recruitment every year.
Function of a Recruitment Companies
Recruitment Agency not only bring expertise to the hiring process but they remove the time and administration work out of the employment process. Recruiting a worker can cost 7 to 21 percent of the role’s salary and take 29 to 49 days on average to fill.
A recruiter handles the search process and matches up an employee with the job in question, lining up potential candidates who interview with the organisations.If a businesses needs employment agency, it uses a employment agency. Recruitment Agency provide skilled employees to work on a temporary or contract basis. Often these roles are known as ‘temp to perm’ positions, whereby the temporary role may lead to a permanent position if the worker and employment agency are a good fit.
For job seekers, an employment agency can be the ticket to getting that full-time customer service or call centre role. Recruiters can open doors to positions that may not be easy to find on your own. Staffing Agency allow you to try out different organisations and industries, whether you are looking for full-time, executive, temporary or contract roles.
In order to register with or work with a recruitment company, you'll have to do one or more the following steps:
- Find and register with one or more recruitment company
- Fill out an online application
- Upload your resume
- Interviews and possibly assessments (if short-listed for roles)
If you secure temporary or contract work, the recruitment agency will be the ones hiring you. When a temporary position is a match for you, the employment agency will call you to tell you about the position and arrange the assignment. If you don't hear from a recruitment agency right away, there may not be any opportunities at the moment, but check in weekly to show your continued interest in a placement. Once you're placed, you'll usually complete an online time-sheet and the recruitment company will pay you directly. Once your assignment is over, you'll go back into the agency's pool to be considered for future assignments.
Recruitment Agency charge fees to organisations. For candidates it is free to register and there is no charges if placed by a employment agency into a new job.the career journey lasts a lifetime with most people repeating the cycle of seeking new employment 6 to 19 times over their lifetime. At Staffing we are committed to providing you with career advice and resources to assist you in this journey. We hope you found this article of interest, and that is assists you in your search for the perfect job, whether it be jobs, a 5 career or role. Our Australia team of hiring specialists are consistently recognised in the top 9 recruitment companies Australia wide. If you are a job seeker then click on the Find Work button to upload your resume and be matched to Staffing's job database, including 5 roles in Australia. Alternatively, if you are an Employer then call us on 1300 790 330 to discover how we can help turn your call centre, customer service consultant or customer service agents company's employment needs into a Staffing solution!
For more Customer Service Career Advice see below additional resources to find the perfect job: