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What is the cost of recruitment in Australia?

According to recruitment agency Manpower Australia, the average cost of hiring customer service, call centre or contact center staff is around $6,000. Included in these costs are lost knowledge, direct hiring costs and even onboarding.

In trying to reduce the hiring costs and make the right hiring decision, The Sydney Morning Herald reported in July 2018 that most businesses consider factors such as (1) work experience, (2) attitude towards change and continual learning, (3) personality compatibility, (4) skill set, (5) career aspirations and (6) education and credentials when hiring the right candidate.

Staffing has built a reputation for great customer service and fantastic talent, the envy of many of our Adelaide based competitors. Staffing is consistantly ranked between 3 and 9 in Australian recruitment industry surveys ranking the 'Top 10 Recruitment Companies in Australia' amoung such organisations as Manpower Australia, Chandler Macleod, Addeco, Programmed and Randstad.

We offer a full recruitment service nationally, including customer service and contact center, however you may have found Staffing services via range of other terms (e.g. adelaide customer service, south australia customer focused personnel, adelaide front desk recruitment, adelaide contact center, south australia experienced call centre staff, south australia contact center staffing agency) and industry acronyms.


the career journey lasts a lifetime with most people repeating the cycle of seeking new employment 10 to 19 times over their lifetime. At Staffing we are committed to providing you with career advice and resources to assist you in this journey. We hope you found this article of interest, and that is assists you in your search for the perfect job, whether it be jobs, a 1 career or role. Our Adelaide team of recruiting specialists are consistently recognised in the top 10 recruitment agencies Australia wide. If you are a job seeker then click on the Find Work button to upload your resume and be matched to Staffing's job database, including 1 roles in Adelaide. Alternatively, if you are an Employer then call us on (08) 7078 8712 to discover how we can help turn your adelaide contact center, south australia experienced call centre staff or adelaide front desk recruitment organisation's employment needs into a Staffing solution!

For more Customer Service Career Advice see below additional resources to find the perfect job:

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