Customer Service Jobs In Adelaide

Now Displaying 16 of 16 Customer Service Jobs




  • Sales / Customer Service Consultant

    Sales Customer Service Consultant Puratap SalesCustomer Service Consultant Become part of a proven and successful business Enter a unique and growing market Australian owned company Join a dynamic and supportive team with ongoing career opportunities Deliver great Customer Service with a sales focus Be recognised for your outstanding negotiation skills Casual position 20-38 hrs negotiable This is a great opportunity to become an integral part of a privately owned and operated Pure Water Specialist, recognised as the industry leader. About Puratap With over 20 years experience, Puratap manufactures and retails water purifiers, providing clean, pure drinking water to households across South Australia. Puratap is an organisation that understands the importance of people and quality within its business and provides a unique opportunity for the right person to become an integral part of its friendly and supportive customer service Call Centre in easy to get to Stepney. People from all walks of life have become part of our Customer Service team. In order to be successful you will need to enjoy customer service, be confident and well-spoken. About The Position The person we are seeking enjoys working in a supportive team environment, will be flexible, able to prioritise and have a positive approach to customer service. You will be responding to inquiries through outbound and inbound calls to existing and new customers. This will be in conjunction with using state of the art customer communication technology, to help facilitate customer communication. You will enjoy promoting our core business which ultimately is the benefits of enjoying unlimited pure clean water. You will receive individual attention and support from our Management Team and the existing team in all aspects of liaising with Puratap customers and providing customer service. The successful applicant will be a person who possesses the following attributes Takes pride in sharing in our branding message Has impeccable customer service ethics Demonstrates good communication skills Confident when talking to a variety of people on the phone Confident with electronic correspondence Displays a commitment to the success of the Puratap business Has a positive and enthusiastic attitude Is punctual and reliable Has an exceptional record with achieving sales targets (Desirable) Ideally you will have previous experience within a customer service environment. If you are a highly motivated and energetic individual with a good telephone manner, enjoys utilising technology and who would like to develop their customer service skills within a successful and growing business then we would like to hear from you Apply now

    location Sturt St, Adelaide SA 5000, Australia


  • Customer Service Operator

    Capital Transport is an Australian owned business, operating successfully across South Australia, Queensland, Victoria, New South Wales and Western Australia. We provide urgent point to point transport solutions in a fast paced and exciting environment. In the Customer Service Department we are the voice of Capital Transport that sets our customers expectations for the rest of the business. So we require people that can meet these high demands. At Capital Transport were interested in hiring people that will make an impact and contribute to the ongoing growth and development of the business. Our office is located in Marleston, close to public transport and onsite parking is available. We are looking for the following in the ideal candidate for this position A strong work ethic and the drive to reach a positive outcome. Able to contribute to a team environment in a positive, professional and refreshing manner A high level of written and verbal communication with an attention to detail and accuracy of information. Experience in understanding and anticipating a customers needs and the ability to adapt this to different industries. Able to thrive under pressure and make decisions quickly and efficiently. Able to use interpersonal skills to effectively interact with colleagues in both a work and social setting. Flexible work hours Your duties will include Taking incoming calls as a priority Taking transport bookings over the phone and via email Transferring calls to other departments within the business Providing a high-level of customer service to clients Handling queries from both customers and drivers If you are looking to develop and grow within the transport industry, enjoy being a part of a successful team, please send through your cover letter and resume to apply. The application form will include these questions Which of the following statements best describes your right to work in Australia? Have you worked in a call centre before?

    location Sturt St, Adelaide SA 5000, Australia


  • Part Time Customer Service Operator - ADELAIDE

    PART TIME CUSTOMER SERVICE OPERATOR - ADELAIDE Were an iconic Australian Brand, with a proud past and an even more exciting future, as we transform to become a leading innovator in technology and telecommunication provider of the future - to help our customers, employees and the communities we work in to thrive in a connected world. The Customer Service Operator will take inbound calls from community members who require emergency assistance and connect them with the required services (Police, Fire, Ambulance) ensuring quality and accuracy with every connection. As a Customer Service Operator you will be reporting to Customer Service and Support “Team Leader Emergency Services Adelaide. To be successful in this role, you will Efficiently connect all emergency calls to Police, Fire or Ambulance Provide consistent and high quality service standard to our customers, embedding a First Time Right culture Be able to commit to a 247 shift based roster that includes weekends, nights and public holidays Manage your own work performance to meet set objectives Ensure every customer is treated with an empathetic approach the Telstra Values, Cultural Priorities and Code of Conduct at all times A bit about you High volume Contact Centre Experience Computer Literacy skills High Resilience Level and the ability to cope well under pressure Experience in the health services industry is desirable, but not necessary A job at Telstra is like no other youve had. Youll be challenged, you™ll be inspired and youll be proud. Because whatever your job is here, youll always be part of something bigger. What are the next steps? If you™re looking for the platform to evolve and develop your career, we want to hear from you We™ll provide you with the training to be successful in this role, which will lead you to the opportunity to drive your own success and shape your ongoing career development within this exciting area of our business. Interested? Apply Now We™re committed to building a diverse and inclusive workforce. To enable everyone to participate, we™ve developed an ˜All Roles Flex™ policy to consider flexible ways of working for every role. To learn more, visit our Telstra Careers Website tel.stallrolesflex

    location Sturt St, Adelaide SA 5000, Australia


  • Customer Service and Sales Consultant

    Customer Service and Sales Consultant About the business TSA is an Australian-owned business specialising in helping companies acquire, retain and grow their consumer customer bases. We represent some of the countrys largest brands from across eight call centres in Australia and internationally. Opportunities now exist for a Customer Service Sales Consultant in our inbound call centre (in the Telecommunications industry) at our Adelaide CBD office. About the role What will you do? RETENTION SALES Engage customers, build rapport and ensure all customers are getting the best value Retain existing customers by presenting personalised solutions based on the customers current and future needs and Offer solutions using a variety of Telstras market leading products from NBN, Mobiles, FOXTEL and everything else in-between. Benefits and perks Why work for TSA? State of the ART facilities with modern lunchbreakout rooms (milk, tea, coffee fruit included) containing Pool Table, Foosball, Table Tennis Comprehensive training, with ongoing coaching and development Leadership development through Emerging Leaders Program (STRIVE) Our ASPIRE development pathway offering employees growth and accredited industry courses such as Cert III in Customer Contact Career advancement opportunities within an expanding company both nationally and internationally Uncapped incentives “ simple structure to understand, achieve and earn Sales competitions, VIP award nights, Rewards Recognition including overseas holidays and Penalty rates on weekends and after hours Skills and experience Ability to work full time - 38hours a week on a rotating roster between 730am - 2100pm Monday to Saturday and 730am - 1930pm on Sunday. Part time roles between 15 - 25 hours per week (must be able to do 5 weeks of full time training) The Centre operates all year round so flexibility to work over a 7 day operation. Generally on average you will be required to work 1 weekend per month. Ability to start on June 2019. Must have current Australian working rights. The application form will include these questions How much notice are you required to give your current employer? Are you available to work on a rotating roster? How would you rate your English language skills?

    location Sturt St, Adelaide SA 5000, Australia


  • Customer Service Operator

    CUSTOMER SERVICE OPERATOR Were an iconic Australian Brand, with a proud past and an even more exciting future, as we transform to become a leading innovator in technology and telecommunication provider of the future - to help our customers, employees and the communities we work in to thrive in a connected world. The Full Time Customer Service Operator will take inbound calls from community members who require emergency assistance and connect them with the required services (Police, Fire, Ambulance) ensuring quality and accuracy with every connection. As a Full Time Customer Service Operator you will be reporting to Customer Service and Support “Team Leader Emergency Services Adelaide. To be successful in this role, you will Efficiently connect all emergency calls to Police, Fire or Ambulance Provide consistent and high quality service standard to our customers, embedding a First Time Right culture Be able to commit to a full time, 247 shift based roster that includes weekends, nights and public holidays Manage your own work performance to meet set objectives Ensure every customer is treated with an empathetic approach the Telstra Values, Cultural Priorities and Code of Conduct at all times A bit about you High volume Contact Centre Experience Computer Literacy skills High Resilience Level and the ability to cope well under pressure Experience in the health services industry is desirable, but not necessary A job at Telstra is like no other youve had. Youll be challenged, you™ll be inspired and youll be proud. Because whatever your job is here, youll always be part of something bigger. What are the next steps? If you™re looking for the platform to evolve and develop your career, we want to hear from you We™ll provide you with the training to be successful in this role, which will lead you to the opportunity to drive your own success and shape your ongoing career development within this exciting area of our business. Interested? Apply Now We™re committed to building a diverse and inclusive workforce. To enable everyone to participate, we™ve developed an ˜All Roles Flex™ policy to consider flexible ways of working for every role. To learn more, visit our Telstra Careers Website tel.stallrolesflex

    location Sturt St, Adelaide SA 5000, Australia


  • Customer Communications Specialist

    Customer Communications Specialist Puratap Customer Communications Specialist Call centre environment Latest technology live chat systems OutboundInbound calls to and from our existing customers Early evening shift Monday to Friday (3 pm-6 pm) with possible opportunity to move to day shifts Hourly rate paid Become part of a proven and successful business Enter a unique and growing market Join a dynamic and supportive team Career Opportunities Easy to get to location Puratap is an organisation that understands the importance of people and quality within its business and provides a unique opportunity for an energetic, reliable and hard-working person to become an integral part of its motivated Customer Contact team based in Stepney. With over 20 years experience, Puratap manufactures and retails water purifiers, providing clean, pure drinking water to households across South Australia and beyond. This is a great opportunity for a Customer Contact Consultant to become an integral part of a privately owned and operated Pure Water Specialist, recognised as the industry leader. The person we are seeking enjoys working in a supportive team environment, will be able to prioritise and have a positive approach to customer service. You will be making outbound calls to existing customers to confirm and make appointments for yearly maintenance in conjunction with using state of the art technology to communicate through electronic platforms. You will receive individual attention and support from our Management team and the existing team in all aspects of liaising with Puratap customers and providing customer service. The successful applicant will be a person who possesses the following attributes Enjoys people Has technical proficiency within a fast paced customer contact environment Takes pride in customer service Demonstrates good communication skills Confident when talking to a variety of people on the phone and through text messaging Is punctual Displays a commitment to the success of the Purataps core business Has a positive and enthusiastic attitude Confident with electronic correspondence Proven track record in a sales orientated industry would be beneficial Ideally you will have previous experience within a customer service environment. If you are a highly motivated and energetic individual with a good telephone manner, would enjoy monitoring a multi level textCRM system which supports customer service and retention, we would like to hear from you. No Recruitment companies please.

    location Sturt St, Adelaide SA 5000, Australia


  • Barista/Customer Service

    2 years (Preferred). Please note due to the high level of applications received only candidates that are required for an interview will be contacted....

    location Sturt St, Adelaide SA 5000, Australia


  • Real Time Analyst - 6 Month Fixed Term Contract

    Real Time Analyst - 6 Month Fixed Term Contract Attractive PM Overnight Roster Build a career with a global services organisation Full Time opportunity, based in the heart Adelaides CBD About You You are a driven and effective communicator who can adapt to change while maintaining composure and diplomacy. You are a problem solver who can generate ideas and deliver excellent customer service. You are a respectful and professional person who demonstrates exceptional moral values in everything you do. About the Role Reporting to the Workforce Planning Manager you will provide real time management, acting as the contact between the clinical health professionals, Bupa and Account Managers in a way that will meet the key performance indicators of the contract. Real time monitoring of scheduled activities, whilst ensuring that operational targets are effectively planned for. Regard will be given to the balance between cost, fill rates, employee satisfaction and Serco policies. The Real-time role will also be responsible for production of standard and ad hoc reporting. Facilitating the day to day reporting functions and assisting in the development and delivery of strategic initiatives. To be successful in this role, you will have The highest levels of personal integrity and ethical behaviour Exposure with workforce management methodologies Well-developed technical skills, MS Office products and relevant technologies Experience with scheduling and handling complex exception processes Knowledge of business operations such as productivity KPIs, service levels, and the relationships between quality, productivity, payroll and invoicing) Knowledge and application of Workforce Management Software systems, reporting capabilities, management of queues and activity routingoverflow, etc Stakeholder management skills Planning and organisation skills Outstanding verbal and written communication skills Ability to work under pressure whilst maintaining clear priority on task allocation and attention to detail Ability to define, create and implement reporting templates that meet contract needs Demonstrated ability analyse and interpret data High level of confidence, drive and motivation Commitment to ownership and accountability Available to work PM overnight Shifts This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment as an essential selection component for this role. About Us At Serco, you™ll be part of a team of more than 50,000 people delivering essential services on behalf of governments and organisations around the world. We apply worlds best practice, insights and technology across six key sectors Citizen Services, Defence, Healthcare, Immigration, Justice and Transport. But no matter your role or where you™re based, we each share the same goal “ to bring service to life to make a positive difference every day. To learn more please visit www.serco.comaspac. Join Us If you are inspired to make a positive difference and would like to be considered for this opportunity, please submit your cover letter and resume by clicking the Apply Now button. Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matter. We are committed to diversity and we encourage people from different backgrounds including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse and people with disabilities to apply. Trust Care Innovation Pride

    location Sturt St, Adelaide SA 5000, Australia


  • Real Time Analyst - 6 Month Fixed Term Contract

    Real Time Analyst - 6 Month Fixed Term Contract Attractive PM Overnight Roster Build a career with a global services organisation Full Time opportunity, based in the heart Adelaides CBD About You You are a driven and effective communicator who can adapt to change while maintaining composure and diplomacy. You are a problem solver who can generate ideas and deliver excellent customer service. You are a respectful and professional person who demonstrates exceptional moral values in everything you do. About the Role Reporting to the Workforce Planning Manager you will provide real time management, acting as the contact between the clinical health professionals, Bupa and Account Managers in a way that will meet the key performance indicators of the contract. Real time monitoring of scheduled activities, whilst ensuring that operational targets are effectively planned for. Regard will be given to the balance between cost, fill rates, employee satisfaction and Serco policies. The Real-time role will also be responsible for production of standard and ad hoc reporting. Facilitating the day to day reporting functions and assisting in the development and delivery of strategic initiatives. To be successful in this role, you will have The highest levels of personal integrity and ethical behaviour Exposure with workforce management methodologies Well-developed technical skills, MS Office products and relevant technologies Experience with scheduling and handling complex exception processes Knowledge of business operations such as productivity KPIs, service levels, and the relationships between quality, productivity, payroll and invoicing) Knowledge and application of Workforce Management Software systems, reporting capabilities, management of queues and activity routingoverflow, etc Stakeholder management skills Planning and organisation skills Outstanding verbal and written communication skills Ability to work under pressure whilst maintaining clear priority on task allocation and attention to detail Ability to define, create and implement reporting templates that meet contract needs Demonstrated ability analyse and interpret data High level of confidence, drive and motivation Commitment to ownership and accountability Available to work PM overnight Shifts This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment as an essential selection component for this role. About Us At Serco, you™ll be part of a team of more than 50,000 people delivering essential services on behalf of governments and organisations around the world. We apply worlds best practice, insights and technology across six key sectors Citizen Services, Defence, Healthcare, Immigration, Justice and Transport. But no matter your role or where you™re based, we each share the same goal “ to bring service to life to make a positive difference every day. To learn more please visit www.serco.comaspac. Join Us If you are inspired to make a positive difference and would like to be considered for this opportunity, please submit your cover letter and resume by clicking the Apply Now button. Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matter. We are committed to diversity and we encourage people from different backgrounds including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse and people with disabilities to apply. Trust Care Innovation Pride

    location Sturt St, Adelaide SA 5000, Australia


  • Customer Service / Finance Clerk

    This includes answering telephone enquiries, processing sales orders, supporting the sales team and providing exceptional customer service, along with accounts...

    location Adelaide SA 5087, Australia


  • Inbound Customer Service Consultant

    Inbound Customer Service Consultant With offices across Australia New Zealand, First Mortgage Services Pty Limited and First American Title Insurance form part of the First American Financial Corporation. We offer property risk insurance and premier mortgage processing services to our clients. The First American Financial Corporation is a FORTUNE 500® company that traces its history to 1889. About the Role We currently have a number of fantastic casual opportunities in our National Contact Centre based in Adelaide CBD. This role will suit individuals comfortable working on a rostered basis and available to work between the hours of 8am and 6pm Monday to Friday. Responsibilities You will be responsible for providing high quality customer service to FMS™s clients, by responding to predominantly inbound enquiries in relation to the status of a mortgage file and booking of home loan settlements and discharges. Skills Experience To be successful you will need to be able to Experience in a fast paced customer service environment is critical Ability to maintain strong attention to detail in high pressure situations Passionate and driven to achieve KPIs in a service environment - this is not a sales driven role Ability to learn new information and adapt to a range of IT systems, processes and procedures quickly Active and collaborative team member and Experience in a contact centre or finance industry would be advantageous. Benefits Be a key player in our achieving our goal of no missed settlements Flexible and friendly work environment CBD Location Take advantage of our Rewards Gateway and save on everyday purchases with over 300 retailers, gym membership and health insurance Recruitment Process Should you be short listed you will be required to successfully complete the following “ 1. Phone screen and Interview 2. A criminal and credit background check which includes bankruptcy and debt consolidation checks. How to Apply If you feel that you have the right skills and experience for this opportunity, please click Apply Now and upload your resume. Please note that only shortlisted candidates will be contacted.

    location Sturt St, Adelaide SA 5000, Australia


  • Market Research Interviewer

    Market Research Interviewer Chi Squared is the integrated research and communications division of Australian Community Media (ACM) in Australia, offering a wide range of Research, Strategic Marketing and Agricultural Database options for the Australian New Zealand rural and regional industries. We are looking for Market Researchers to join the team on a casual basis, based in Eastwood, Adelaide. This is a RESEARCH ONLY position and does not involve sales activities. The role will be call centre based. You will need to be comfortable with computer use and have a pleasant phone manner. You will be required to make outbound calls to complete market research surveys over the phone. Shifts are generally 3.5 to 5hrs and are run from 8am through to 10pm. Some Sunday afternoon work may be requested. The majority of our work is done Monday to Thursday in the evening from 5-9pm and a minimum of two shifts per week is required. Evening availability is essential and knowledge of agriculture is desirable. If you thrive by working collaboratively and want to actively participate in developing a strong team culture which enables Australian Community Media (ACM) to build a modern, stronger rural and regional media network then please connect with us today We embrace all aspects of diversity inclusion and are committed to creating a workplace which reflects the incredibly diverse customers, audiences and communities we serve. Disclaimer We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

    location Sturt St, Adelaide SA 5000, Australia


  • Market Research Interviewer

    Market Research Interviewer Chi Squared is the integrated research and communications division of Australian Community Media (ACM) in Australia, offering a wide range of Research, Strategic Marketing and Agricultural Database options for the Australian New Zealand rural and regional industries. We are looking for Market Researchers to join the team on a casual basis, based in Eastwood, Adelaide. This is a RESEARCH ONLY position and does not involve sales activities. The role will be call centre based. You will need to be comfortable with computer use and have a pleasant phone manner. You will be required to make outbound calls to complete market research surveys over the phone. Shifts are generally 3.5 to 5hrs and are run from 8am through to 10pm. Some Sunday afternoon work may be requested. The majority of our work is done Monday to Thursday in the evening from 5-9pm and a minimum of two shifts per week is required. Evening availability is essential and knowledge of agriculture is desirable. If you thrive by working collaboratively and want to actively participate in developing a strong team culture which enables Australian Community Media (ACM) to build a modern, stronger rural and regional media network then please connect with us today We embrace all aspects of diversity inclusion and are committed to creating a workplace which reflects the incredibly diverse customers, audiences and communities we serve. Disclaimer We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

    location Sturt St, Adelaide SA 5000, Australia


  • Part-Time Maternity Relief Customer Service

    Part-Time Maternity Relief Customer Service Who we are Direct Couriers is a privately owned business that has been offering courier solutions for over 34 years. Our business is based around family values. When you join the team, you join the family. We currently operate Australia wide and are looking for a Part-time Call Centre Operator to join our Adelaide team located at Allenby Gardens. The successful candidate must be available 2 days per week (Thursdays and Fridays) with full flexibility to work between the hours of 630am to 630pm. Position Summary As the first contact at Direct Couriers, the Call Centre Operator is responsible for receiving phone bookings and queries from customers, as well as monitoring designated customer accounts. You will be faced with new queries and challenges every day, which keeps it exciting and busy. Note As this position currently is a maternity relief role, the contract is only valid up to 12 months. Experience skills and attributes To be successful the position, you would ideally have the following skills and experience Excellent communication skills (listening, written and verbal) Superior customer service skills Attention to detail Good understanding of the suburbs around Adelaide If you are interested If you would like to join us, then click on apply now and forward your resume today A cover letter is not required. Note - all previous applicants, back packers and recruitment agencies please do not apply. Only successful applicants will be contacted. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience?

    location Sturt St, Adelaide SA 5000, Australia


  • Part-Time Maternity Relief Customer Service

    Part-Time Maternity Relief Customer Service Who we are Direct Couriers is a privately owned business that has been offering courier solutions for over 34 years. Our business is based around family values. When you join the team, you join the family. We currently operate Australia wide and are looking for a Part-time Call Centre Operator to join our Adelaide team located at Allenby Gardens. The successful candidate must be available 2 days per week (Thursdays and Fridays) with full flexibility to work between the hours of 630am to 630pm. Position Summary As the first contact at Direct Couriers, the Call Centre Operator is responsible for receiving phone bookings and queries from customers, as well as monitoring designated customer accounts. You will be faced with new queries and challenges every day, which keeps it exciting and busy. Note As this position currently is a maternity relief role, the contract is only valid up to 12 months. Experience skills and attributes To be successful the position, you would ideally have the following skills and experience Excellent communication skills (listening, written and verbal) Superior customer service skills Attention to detail Good understanding of the suburbs around Adelaide If you are interested If you would like to join us, then click on apply now and forward your resume today A cover letter is not required. Note - all previous applicants, back packers and recruitment agencies please do not apply. Only successful applicants will be contacted. The application form will include these questions Which of the following statements best describes your right to work in Australia? Do you have customer service experience?

    location Sturt St, Adelaide SA 5000, Australia


  • Sales / Customer Service Consultant

    If you are a highly motivated and energetic individual with a good telephone manner, enjoys utilising technology and who would like to develop their customer...

    location Adelaide SA 5069, Australia


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