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NEWS

What is a Staff Agency?

A recruitment agency is a business contracted by an employer to help with its recruiting needs. Staff Agencies find temp staff to fill all kinds of jobs, from contract staff to recruitment in a number of career fields. Whether a organisation needs a Sales full time, sales part-time, sales contractor or a sales administration staff, a recruitment agency can source the right staff. Recruitment Company tend to have 3 primary areas of focus with many also specializing by industry:

  1. Permanent Recruitment
  2. Temporary Staffing
  3. Executive Search

According to [American Staffing Association] in the America over 2 million people are employed by employment agency, and recruitment company hire 8 million temp staff every year.

Function of a Staff Agencies

Staff Agency not only bring expertise to the employment process but they remove the time and administration work out of the recruiting process. Hiring a worker can cost 8 to 18 percent of the role’s salary and take 30 to 50 days on average to fill.

A recruiter handles the search process and matches up an employee with the job in question, lining up potential candidates who interview with the enterprises.

If a organisations needs recruitment, it uses a recruitment company. Staff Agency provide skilled employees to work on a temporary or contract basis. Often these roles are known as ‘temp to perm’ positions, whereby the temporary role may lead to a permanent position if the worker and recruitment company are a good fit.

For job seekers, an staff agency can be the ticket to getting that full-time customer service officer or customer service agent role. Recruiters can open doors to positions that may not be easy to find on your own. Recruitment Agency allow you to try out different organisations and industries, whether you are looking for temporary, executive, part-time or permanent roles.

In order to register with or work with a recruitment agency, you'll have to do one or more the following steps:

  1. Find and register with one or more staff agency
  2. Fill out an online application
  3. Upload your resume
  4. Interviews and possibly assessments (if short-listed for roles)

If you secure temporary or contract work, the staff agency will be the ones hiring you. When a temporary position is a match for you, the recruitment company will call you to tell you about the position and arrange the assignment. If you don't hear from a staff agency right away, there may not be any opportunities at the moment, but check in weekly to show your continued interest in a placement. Once you're placed, you'll usually complete an online time-sheet and the recruitment agency will pay you directly. Once your assignment is over, you'll go back into the agency's pool to be considered for future assignments.

Staff Agency charge fees to businesses. For candidates it is free to register and there is no charges if placed by a recruitment company into a new job.


We hope you enjoyed this article and that you have a greater insight into what is required to secure a well paid 2 job, part time organisation job or 12 contract. Whilst securing a job can often be a challenge, securing a job which advances your career is an even bigger challenge. The Career Advice resources were last updated September 2018 and are aimed to help you decide such things as whether you stay in the same role for more than 3 to 8 years or whether you are being underpaid $5,143 (or possibly overpaid) as a 2. Recruiters benefit by viewing suggested organisation salaries or 12 wages, and can even use our Position Description Builder quickly tailored to their organisation's hiring expectations. As an organisation, if you have 2 hiring needs in and around Brisbane, please call us on (07) 3733 1015 for expert temping from the most awarded recruitment agency team. At Staffing we are fortunate that with our hard fort reputation as being one of the top recruitment companies in Australia (often ranked between 4 and 5), the majority of candidates and enterprises are referred to us. If you found us by searching for brisbane temp customer service officer recruit, brisbane temp customer service representative employment company, 4341, brisbane temp staffing customer service officer staffing agency, temping or brisbane temp customer service representative recruitment agency then we look forward to helping you with your enterprise's hiring requirements or helping you accelerate your career.

For more Customer Service Officer Career Advice see below additional resources to find the perfect job:

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