Customer Service Officer

Salary Comparison

Salary Comparison Icon
Median Average:
$56,190
Customer Service Officer in Australia median base salary $56,190/yr. Information is based on 2242 Customer Service Officer jobs advertised between March 2020 and December 2020.
How much do Customer Service Officer earn in Australia? The average salary of Customer Service Officer is $56,190 in Australia
$56,190 /yr
Additional Cash Compensation Information Icon
Average $56,190
Range $50K - $60K
Last updated January 22 2021
The average pay range for Customer Service Officer is between $50K and $60K. Salaries vary from a low of $40K up to $80K per year. The average number of Customer Service Officer roles advertised per month is 2 in Australia between March 2020 and December 2020.
What are the most common skills required to be a Customer Service Officer? The most common skills required for a Customer Service Officer are:
Administration Administration Administrative Administrative Administration Administration Administration Administrative Administrative Administrative Administration Administrative Administration Administrative Administration Administration Administration Administrative Administration Administrative Administration Administrative Accountability Administration Administrative Administrative Administration Accountability Accountability Accountability
See all 30 skills

These skills are most commonly found in Customer Service Officer job advertisements and position descriptions.

Last updated December 31 2020
Which recruitment agencies have the largest number of Customer Service - Call Centre roles in Australia?
See which recruitment agencies advertise the most Customer Service - Call Centre roles. See what salaries they paid for Customer Service - Call Centre in Australia. See how they compare to the average Customer Service - Call Centre salary of $56,136.
Australia Post Group
Perth (28%), Brisbane (16%), Gold Coast (12%), Albury (10%) +9 others
1,323

$48K-$58K

(($2,483))

$48K-$58K
(($2,483))
Coles Group
Brisbane (40%), Perth (19%), Sydney (19%), Melbourne (14%) +5 others
679

$43K-$53K

(($7,148))

$43K-$53K
(($7,148))
Randstad - Business Support
Sydney (75%), Adelaide (18%), Brisbane (6%), Perth (1%)
646

$49K-$59K

(($1,397))

$49K-$59K
(($1,397))
Hays Contact Centres
Sydney (100%)
597

$52K-$62K

($1,682)

$52K-$62K
($1,682)
Stellar
Perth (32%), Gold Coast (26%), Brisbane (19%), Wollongong (18%) +1 others
507

$37K-$47K

(($13,464))

$37K-$47K
(($13,464))
Last Updated January 15 2021
How many years does it take to become a Customer Service Officer?
Most candidates undertake an average of 5 years Call Centre & Customer Service prior to being appointed as a Customer Service Officer.
Average Call Centre & Customer Service required to become a Customer Service Officer
Last updated January 21 2021
Most candidates have on average 7 years working experience prior to becoming a Customer Service Officer.
Average Call Centre & Customer Service required to become a Customer Service Officer
Last updated January 21 2021
Where are Customer Service Officer in Australia sourced from?
Customer Service Officer are sourced from
these companies
Department of Human Services
Commonwealth Bank
Centrelink
Serco
St George Bank
Customer Service Officer are sourced in Australia are most likely to be sourced from these schools
TAFE
TAFE
TAFE
Swinburne University of Technology
Swinburne University of Technology
Last updated January 25 2021
Where are most Customer Service Officer roles located in Australia?
Melbourne 345 / 18%
Sydney 335 / 18%
Brisbane 255 / 13%
Adelaide 207 / 12%
Perth 204 / 11%
Last updated January 15 2021
Which locations in Australia pay the most for Customer Service Officer?
Canberra ($59K)
Albury ($58K)
Cairns ($57K)
Melbourne ($57K)
Sydney ($57K)
Last updated January 15 2021