NEWS

10 Hiring Facts

At Staffing it is interesting to read some of the interesting stats from the recruitment industry. Whether you are a staffing agency, employer or candidate you will be surprised and facinated with the following hiring facts (Updated September 2018):

• Many businesses use talent-management software to screen resumes that look at keywords to screen out up to 71% of applicants without ever looking at a resume or cover letter
• On average there will be between 57 and 98 applicants for advertised jobs. Generally between 6% and 10% of these applicants get an interview.
• Just as the number of job opening can increase it often will decrease at an even faster rate if an economy is slowing down. Nothing is constant so the highest salaries are secured when unemployment rates are lowest. Rememnber however lock in your job and salary at the peak as you may be looking for work when the cycle dips. With approximately 81% of available jobs never advertised you should never stop career networking.
• The average cost of replacing a member of staff earning is $6,000 and $12,000.
• It was reported of the 17,000 new hires 42% of them failed within 14 months and of these, 90% left because their attitudes did not align to that of the company. Only 11% failed because of a lack of skills.
• On average new candidates take between 24 and 26 weeks to reach optimum productivity.
• Phone interviews last 34 minutes and face-to-face interviews last 49 minutes on average. In a survey of 2,000 hiring managers, 34% claimed to know whether or not they would hire someone within 10 minutes. After that, it usually takes 1 day to 14 days to hear from the recruiters with their decision.
• It is interesting to note that only 7% of unsuccessful candidates were given feedback that was moderately useful from hirers. Only 2% of candidates received valuable feedback.
• Other than the date, name of the contact and location, only 46% of candidates receive any information prior to an interview.
• Companies on average look for the consider the following traits before making an offer: 31% look for multitasking skills; 31% look for initiative; 21% look for creative thinking; and 11% look for something else in the candidate.

Sources :

• Hiring for Attitude by Mark Murph
• the ABC
• RCSA
• Recruitment & Employment Confederation
• IBIS World

We hope that you found the article of interest. Finding well paid customer service officer employment, customer service agent part-time jobs or full time customer service representative jobs does not necessary offer you a career. Choosing a job which advances your career is the bigger challenge and something which our 4 Team can help you with. Register for work here and findout if we match your profile with roles involving customer service officer recruitment, customer service officer recruitment company, customer service representative recruitment agency, customer service agent staff agency, 6x41 or customer service officer.

For more Customer Service Officer Career Advice see below additional resources to find the perfect job:

• Questions You Are Likely To Be Asked In An Interview
• What is a Recruitment Company?
• Top Reasons For Resigning Your Job
• Recruiting Facts
• Creating A Fantastic CV
• How Much Time Do You Spend Working?