Customer Service - Call Centre

Salary Comparison

Salary Comparison Icon
Median Average:
$51,187
Customer Service - Call Centre in Australia median base salary $51,187/yr. Information is based on 15525 Customer Service - Call Centre jobs advertised between October 2019 and September 2020.
How much do Customer Service - Call Centre earn in Australia? The average salary of Customer Service - Call Centre is $51,187 in Australia
$51,187 /yr
Additional Cash Compensation Information Icon
Average $51,187
Range $50K - $60K
Last updated September 18 2020
The average pay range for Customer Service - Call Centre is between $50K and $60K. Salaries vary from a low of $30K up to $80K per year. The average number of Customer Service - Call Centre roles advertised per month is 4 in Australia between October 2019 and September 2020.
What are the most common skills required to be a Customer Care Officer? The most common skills required for a Customer Care Officer are:
Customer Service Customer Care Administrative Ccu Customer Care Customer Service Administration Communicating Compliance Accountability Administration Administrative Support Administration Autonomous CRM Customer Care Customer Experience Customer Satisfaction Customer Service Database Administration Administrative Administrative Skills Art Building Client Service CRM Customer Care Customer Relations Customer Service
See all 30 skills

These skills are most commonly found in Customer Care Officer job advertisements and position descriptions.

Last updated August 31 2020
Which recruitment agencies have the largest number of Customer Service - Call Centre roles in Australia?
See which recruitment agencies advertise the most Customer Service - Call Centre roles. See what salaries they paid for Customer Service - Call Centre in Australia. See how they compare to the average Customer Service - Call Centre salary of $51,187.
Apple
Sydney (44%), Melbourne (29%), Brisbane (13%), Canberra (6%) +3 others
196

$37K-$48K

(($8,337))

$37K-$48K
(($8,337))
Coles Group
Brisbane (38%), Perth (18%), Melbourne (16%), Sydney (13%) +4 others
176

$40K-$50K

(($5,824))

$40K-$50K
(($5,824))
Hays Contact Centres
Sydney (100%)
434

$46K-$56K

(($104))

$46K-$56K
(($104))
Randstad - Business Support
Sydney (75%), Adelaide (13%), Brisbane (10%), Perth (2%)
365

$46K-$56K

($562)

$46K-$56K
($562)
Citrus Group Pty Ltd
Sydney (68%), Gold Coast (16%), Newcastle (14%), Brisbane (2%)
314

$40K-$50K

(($5,667))

$40K-$50K
(($5,667))
Last Updated September 19 2020
How many years does it take to become a Customer Care Officer?
Most candidates undertake an average of 2 years Call Centre & Customer Service prior to being appointed as a Customer Care Officer.
Average Call Centre & Customer Service required to become a Customer Care Officer
Last updated September 23 2020
Most candidates have on average 6 years working experience prior to becoming a Customer Care Officer.
Average Call Centre & Customer Service required to become a Customer Care Officer
Last updated September 23 2020
Where are Customer Service - Call Centre in Australia sourced from?
Customer Service - Call Centre are sourced from
these companies
Landmark Computers
Commonwealth Bank
Coles
National Australia Bank
Salmat
Customer Service - Call Centre are sourced in Australia are most likely to be sourced from these schools
TAFE
Deakin University
Macquarie University
Swinburne University of Technology
Victoria University
Last updated September 23 2020
Where are most Customer Care Officer roles located in Australia?
Sydney 16 / 40%
Melbourne 8 / 20%
Brisbane 6 / 15%
Adelaide 5 / 13%
Perth 3 / 8%
Last updated September 19 2020
Which locations in Australia pay the most for Customer Care Officer?
Melbourne ($58K)
Perth ($51K)
Brisbane ($50K)
Adelaide ($47K)
Sydney ($46K)
Last updated September 19 2020
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