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NEWS

What is the cost of recruitment in Australia?

According to recruitment agency Manpower Australia, the average cost of hiring customer service staff, customer service manager or account manager staff is around $7,000. Included in these costs are productivity loss if the position is vacant, direct hiring costs and even getting the hiring decision wrong.

In trying to reduce the hiring costs and make the right hiring decision, the ABC reported in June 2018 that most enterprises consider factors such as (1) attitude towards change and continual learning, (2) skill set, (3) education and credentials, (4) career aspirations, (5) personality compatibility and (6) work experience when hiring the right candidate.

Staffing has built a reputation for great customer service staff and fantastic talent, the envy of many of our Australia based competitors. Staffing is consistantly ranked between 4 and 8 in Australian recruitment industry surveys ranking the 'Top 10 Recruitment Companies in Australia' amoung such organisations as Hays, Programmed, Chandler Macleod, Manpower Australia and Addeco.

We offer a full recruitment service nationally, including customer service staff and account manager, however you may have found Staffing services via range of other terms (e.g. call centre, call centre casual, n customer service, nsw call centre, inbound call center, phone operators) and industry acronyms.


With customer service staff, customer service manager and a range of other speciality staffing services there is only one choice. Staffing’s specialist staffing division will work with you to get results in Melbourne Sydney Brisbane or even Australia wide to get results and exceed your expectations. Staffing's specialist staffing division has built a reputation for great service and fantastic talent, the envy of many of our competitors. Call us on 1300 790 330 to discover how we can help turn your account manager, customer service staff or customer service manager problem into a solution!

For more Customer Service Staff Career Advice see below additional resources to find the perfect job:

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