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Customer Service Jobs In Melbourne

NOW DISPLAYING 20 of 60 Customer Service JOBS

Call Centre Sales Representative

About Our Client Our client is an Australian owned and operated Finance Company. They are committed to providing outstanding service to Australian consumers. Due to rapid expansion, an opportunity has opened up for a highly experienced Sales Representative. Job Description The Call Centre Sales Representative is accountable for assisting in the successful operation of our clients core services which includes Responsibilities Take our clients customer loan applications over the phone and submit application to the credit team Liaise with the customer during underwriting process and arrange all supporting documentation for settlement Handle all communication with customer during the loan process including approval conditions or reason for decline Manage the relationship with the Retailer, where applicable, in relation to the customers application Conduct telemarketing to offer our clients products to current and new customers Respond to all customers requests in a timely and efficient manner Develop long-term customer relationships by providing excellent customer service Complete all set training programs in order to develop skillsknowledge and perform successfully in the role Work in accordance to their policies and procedures as well as all finance industry legislation. The Successful Applicant Strong communication, listening and rapport building skills The ability to develop and maintain strong relationships with customers and retailers Consumer lending experience in the Australian finance industry Telemarketing sales experience preferably in the finance industry Confident and self-motivated team player High levels of energy and enthusiasm with strong sales ability To apply on-line please click the Apply button below. For a confidential discussion about this role, please contact Susan Hanna on 1300 774 900 quoting reference number 5451.

Melbourne VIC 3000, Australia

Customer Service Team Leader

(Full Time) Australian Pharmaceutical Industries (API) is a leading health and beauty retailer and national pharmaceutical wholesaler encompassing iconic brands such as Priceline, Priceline Pharmacy and Soul Pattinson, ASX listed and with a turnover in excess of 3.5B per year. API™s business includes manufacturing, wholesale distribution and retail of health and beauty products throughout Australia and New Zealand. The Customer Service Team Leader supports the achievement of APIs Vision by leading, coaching and guiding a team of customer service consultants who are responding to telephone calls and emails from customers and suppliers on matters relating to product availability, pricing, deliveries, product information and credits. This hands on role is based at our Dandenong South location. We are seeking a full time Team Leader who is passionate about leading a team who can deliver superior customer service and is looking to join a vibrant organisation. Key accountabilities Lead a group of Customer Service Consultants Assist in the management of weekly rosters, annual leave and RDO™s Manage key call centre KPI™s Investigate escalated issues and credit enquiries Assist in the allocation of stock and orders Monitor call queues and team resourcing accordingly Attend to customer and supplier queries Respond to internal customer needs, expectations and issues Proactively promote APIs products and services Our ideal candidate will have Previous experience in a call centre environment Previous people management and leadership experience SAP experience preferred but not essential Experience in a pharmaceutical environment preferred but not essential Outstanding customer service and communication skills Advanced knowledge of Microsoft Office programs Ability to remain calm under pressure and lead by example Excellent problem solving negotiation skills Exceptional attention to detail Ability to build strategic relationships, both internally and externally The role will be paid as per the site Enterprise Agreement hourly rate. The successful candidate will work as part of our close knit and successful team and will have the opportunity to increase their skills and further their career with assistance from various mentoring and training programs. Personal Information Collection Statement We collect personal information in accordance with Australian privacy laws and our Privacy Policy. To view our Privacy Policy go to This is an excellent career opportunity to join a highly regarded and established company offering excellent career prospects. API is also committed to supporting the Workplace Gender Equality Agency requirements. For more information about API please visit our website at No agencies please.

Dunearn Rd, Dandenong North VIC 3175, Australia

Telesales Consultant - Dandenong

Great morning hours attractive commission Full training provided TAG has proudly been the industry leader in our successful On Site Sales Program for the last 25 years. We are seeking to recruit an enthusiastic Outbound Telesales Consultant who is motivated, energetic, has a passion for sales and customer service to join our team in one of the regions most successful Dealership Service Departments. The role Liaising with service customers over the phone and face to face Offering customers value added service products to enhance their service Online Sales Reporting Assist the Dealerships Service Manager as required About you You will have a passion for sales and exceptional customer service Impeccable appearance Work both well within a team and autonomously Be self motivated and have a desire to succeed and exceed sales targets A reliable employee with strong work ethics Happy working morning hours only (not looking for full time work) The successful candidate will be rewarded with Working for a successful organization who are the industry market leaders in our field. MorningSchool hours. From 8.30am until 1130am Monday to Friday (no full time job seekers please) Great worklife balance. Full Training with continuous Team Leader support. 24.55ph + super + attractive commission structure Casual position (that is ongoing) TAG (The Automotive Group) is one of Australias most successful national distributors of automotive lubricants, treatments and other performance enhancing products to the automotive Industry. We have been in business for over 25 years and are currently experiencing exceptional growth in the market place and are looking for someone to join our valued and friendly team.

Dunearn Rd, Dandenong North VIC 3175, Australia

Sales - Telemarketing

ABOUT CGM CGM is a confidence-building program that scouts for commercial models around Australia and New Zealand and we are looking for someone to join our team. The company visits around 80 locations internationally annually running preliminary final events with girls ranging from 8-35 years of age. ABOUT THE ROLE You will be required to assist our events team by executing sales calls to individuals who have registered interest. To be considered for this role you must fit the following criteria Available to work 4pm - 7pm Monday - Friday Ability to travel with the events team on weekends around Australia and New Zealand (1 - 2 weekends per month) Previous experience in sales highly regarded High level written and verbal communication skills, with the ability to develop relationships over the phone Positive role model who is able to engage and relate to our diverse clientele You must be available to work from the office in Bundall, Gold Coast Ability to meet and exceed daily KPIs Some of the tasks you will be required to complete are below Social media work Outboundinbound calls to registered clients Emailing and data entry Exceed sales targets and KPIs set Public speaking and selling to 10-15 people on event days Assist event manager with any tasks given WHAT WE OFFER YOU The ability to grow and build your personal skills with an expanding company that has a strong believe in changing young womens lives. Casual working hours during the week with the opportunity to work weekends and travel around Australia and New Zealand with the Events Team. Please provide a cover letter with your application that states WHY you are the perfect person for this role and what skills you think you would be able to bring to the CGM team.

Gold Coast QLD 4217, Australia

Spare Parts Co-ordinator

Genelite Pty Ltd is a Brisbane based, privately owned market leader specialising in the Manufacturing, Sales, Hire Service of Generators, Air compressors Lighting Towers to the Industrial, Agricultural, Building, Construction and Mining industries along with Consumer Sales including supplying Spare Parts. Due to an internal restructure, a position has become available for a full-time Spare Parts Co-ordinator situated in our Head Office in Salisbury. We are a small team and require the right person to fit into and adapt to a changing workload quickly, effectively and efficiently. The position requires someone who has excellent communication skills as you will be dealing with customers and suppliers, both face-to-face, verbally and electronically. Key Responsibilities Spare Parts - customer enquiries processing of spare parts ordersinvoicing InwardsOutwards goods Picking Packing Counter Sales Inventory Control Relief Purchasing including local overseas procurement Skills Experience Professional presentation Strong customer service skills Microsoft package including Word, Excel, Outlook Training will be provided on in-house Accounting Package High attention to detail and accuracy Strong customer service skills Attention to detail, is a multi-tasker and is able to work to deadlines. Flexible, friendly, helpful and willing to take on any task Willingness to follow directions and instructions and work part of a team Strong ability to adhere to protocols and follow procedures A down to earth personality Remuneration Salary package is for a 40 hour week + Superannuation Permanent position Benefits Be part of a small dynamic busy team utilising all your skills Uniform provided after probationary period Free onsite parking Forklift Licence would be an advantage but not necessary. Please email your CV with supporting written references to

Brisbane QLD 4107, Australia

Course and Careers Advisor

No cold calling - warm leads only Fun work environment 65,000 - 70,000 + Super + Commission City Fringe - great transport links Free Onsite Parking The Company Our client, a leader in the Beauty industry, are seeking an experienced Course and Careers Advisor to join their fun, energetic team. This is a chance to be part of a well established organisation, providing information and opportunities for prospective students. The team are lively, passionate and dedicated to what they do. Does this sound like an environment youd like to be part of? If so, apply today The Role Your new role will see you as the primary point of contact for all prospective students wanting to learn more about the courses on offer and subsequently guiding them through the process to their future careers With no cold calling involved, you will follow up on enquiries, providing information and advice to students. Your excellent communication skills will see you fit into this role easily as you assist students through the recruitment and enrollment process. You are there to provide advice and information on different courses and options, and will determine the most suitable course for each prospective. Your friendly character will allow to engage with each prospective student to assist them in making their decision. This role is perfect for someone who has experience in Educational Sales and loves interaction on a daily basis. They Day-to-Day Conduct phone calls based on enquiries Liaise with students throughout the entire process Build a rapport and provide top class customer service Provide advice and information Ensure course knowledge is up to date to provide accurate help for each student Work in line with KPIs and recruitment targets Maintain all daily administration involved with applications and enquiries Manage exhibition stands as you represent the college Skills and Experience Experience in Education Sales is a distinct advantage Proven success working within an incentive driven environment in achieving sales targets Fantastic communication skills both written and verbal Excellent liaison and negotiation skills Strong interpersonal skills with the ability to interact with a range of different clients and customers Strong appetite for success and attainment of targets against clearly defined KPIs Possess a consultative, advisory and empathetic approach to recruiting students

NSW 2000, Sydney NSW 2000, Australia


TOWNSVILLE We are Australia™s leading foodservice distributor with a network of branches across the country. An opportunity exists for an adaptable team player to join our Customer Service team in a casual role approx. 25 hours per week. This position involves inbound and outbound sales calls from and to existing clients, processing all customer orders by phone fax and email, and other administration duties as required. The successful candidate will need to demonstrate Excellent phone manner and communication skills Sales experience Exceptional customer service skills Strong work ethic and organisational skills Flexibility to work in a fast paced environment Intermediate computer skills The ability to accurately take, enter and prioritise tasks An above average attention to detail Sales experience, and an understanding of the food industry would be an advantage. If you believe you are the right person to join our team, confidential applications and your current resume should be forwarded to Att Donna Lyness “ Bidfood Townsville PO Box 8103, Garbutt Qld 4814 Applications close 28th June 2018 Please note only short listed candidates will be contacted

Rowes Bay QLD 4810, Australia

Sponsorship / Telesales Representative

The company Summit Advertising a small family business established in 1982 and based in North Melbourne is a specialist publisher of magazines and periodicals for various community based not for profit organisations and trade unions with a focus on selling sponsorship advertising. The Role we are seeking to appoint a telephone sales consultant in a B2B role, the role is to actively contact businesses by telephone selling advertising-sponsorship into a publication for a Not For Profit organisation. Sales experience is preferable. You will be guided and helped by the Manager and those working around you“ this is not your typical sales job. You will need to have a confident and pleasant phone manner, be self-motivated and have basic computer skills. It would suit somebody who is personable yet firm in their approach. Product Victoria Police Blue Ribbon Foundation magazine œRemember, a bi-annual publication distributed throughout Victoria to members and interested parties free of charge This magazine contains current fundraising functions and events and is a source of communication for members keeping them in touch with the community. Remuneration 50,000 plus super, including annual leave sick leave, plus bonuses. Hours Mon-Fri 9.00am - 4.30pm Generous weekly wage plus bonuses. Please contact Steve King for a confidential discussion on 0400 514 832. Or Simply Apply Now.

North Melbourne VIC 3051, Australia

Client Contact Support Officer

Your new role Randstad are currently partnering with a government organisation to source experienced Client Contact Support Officers for a 3 month project contract. There are multiple full time positions available. Client Contact Support Officers can be scheduled between the hours of 8am and 5pm Monday to Friday, working a 7.5 hour day. Client Contact Support Officers are passionate about delivering quality customer service and meeting the needs of every client. The majority of the calls you will take will be inbound but some outbound calls will be required. Your new employer Randstad Hobart is a well established local recruitment agency providing specialised temporary and permanent services across both State and Federal Government. We have been in the market for over 25 years, working with local businesses and employing local employees. Your success will require Prior experience of delivering outstanding customer service over the phone Proven ability to relate to people from all backgrounds Competent computer skills Ability to understand the technical aspects of systems Have an empathetic and proactive approach in dealing with client requests Excellent verbal and written communication skills What is on offer? Attractive hourly rate Expand your skills with further experience and knowledge Opportunity to work in Hobart CBD To be considered for these positions you must be available to attend a 2.5 hour assessment centre on Tuesday 26th June or Thursday 28th June. Successful candidates must be able to commence employment on Monday 2nd July 2018. Successful applicants must be willing to undertake a federal governement security clearence. If you believe you are able to demonstrate the above attributes, we would love to hear from you. Please click on the appropriate link to submit your application, including a cover letter and resume, by 9am Monday 25th June 2018. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Queens Domain TAS 7000, Australia

Customer Service Officer - part time

Join a successful growing National Fashion Footwear Group Permanent part time role to join our fantastic customer service team Generous 50 off employee discount across all MFG brands Based at our Port Melbourne Support Office Munro Footwear Group (MFG) is Australias leading retailer and wholesaler of footwear, owning and operating Australias most iconic brands. Our impressive portfolio includes Midas, Mountfords, Wanted, Williams, Mathers as well as Australias most popular online footwear retailer, Styletread. Our success is predicated on connecting with consumers in authentic and unexpected ways, while remaining true to the rich heritage of each of our brands. Progressive and forward thinking, we continue to evolve employing over 2,500 people throughout our Support Offices in Port Melbourne Collingwood and 290+ stores nationally. We have an exciting opportunity for a part time Customer Service Officer to join the Support Office. Reporting to the Customer Service Team Leader this role is accountable for providing exceptional customer service to our loyal customers, whilst working within a tight-knit, friendly team. Your rostered hours will include Monday 9am - 4pm, Thursday 12pm - 7pm, Friday 1pm - 7pm Saturday 9am - 2pm totalling 23.5 hours per week. About the role Provide MFG customers with exceptional customer service via the hotline, carrying out refunds and exchanges when required, liaising with retail stores and external parties (e.g. Australia Post, Warehouse) Investigate enquiries and respond promptly and professionally to all customers Monitor, log and respond to all customer queries Manage all accounts ensuring records are kept seasonally Respond, log and monitor all customer contactfeedback promptly and professionally Answer phone queries and emails effectively and action accordingly Assist in developing and maintaining up-to-date processes for an evolving environment Source stock from stores and send to VIPs in a timely manner Relieve Reception as and when required To be successful you will have Excellent customer service skills with a genuine passion to assist customers with finding solutions Fantastic verbal communications skills and phone etiquette and the ability to build excellent rapport and demonstrate empathy Exceptional written communication skills ability to articulate sensitively and professionally via email Skilled and organised at managing deadlines in a fast-paced, high-volume work environment Naturally inclined to search for ways to streamline processes and procedures IT Savvy proficiency in Microsoft Office suite (Outlook and Excel specifically) If you have a vibrant and friendly personality, and customer service focused attitude and are a great team player, dont delay and Apply NOW

Port St, Highett VIC 3190, Australia

New Media Sales Representatives office based role

New Telesales Representatives. Call Centre Sales at its Best This one goes out to all you superstar communicators with Big Personalities wanting to secure your first professional telesales role or you existing sales superstars now looking at your next Big challenge. NO WEEKENDS, NO NIGHTS. Mon to Fri 9am to 4.30pm with plenty of flexibility to work in line with lifes other commitments No experience needed Immediate Start On the job training Telesales call centre career with BIG REWARDS Worklife Balance. Weekly Social Events in house bar, breakfast weekly Energetic Call CentreCBD location - 3 Minute walk from Flag-Staff Train Station CBD Join a great call centre sales team and take your career to the next level The company CWA is a leading community media sales company that has a track record that stretches over 19 successful years. As the official publishers for many Australia Not For Profit organisations such as emergency services, police and child safety organisations, we help support the community development through attracting business sponsors all over Australia. The Role We are actively seeking to appoint energetic Media Sales Consultants based in our NEW King Street call centre. A team of over 135 call centre sales people calling local businesses having fun and earning great money. Start a new, exciting and lucrative career today Help the community through sales of advertising and sponsorship for major Not For Profits, B2B. Actively engage with customers to create a better Australia. Experienced SALES GUNS thrive in our exciting environment. We provide the newest and best leads in the industry. CWA is not just about the work and money. It is FUN to be here Music is pumping. Televisions are located around the office offering both motivation and sporting events to keep you current and motivated. Weekly lunches are provided and we have Friday night drinks at our in-house pub and breakfast weekly Thursday mornings. No experience is necessary. We create GUNS and an energetic team environment so everybody wins Industry leading professional sales training provided to generate sustainable success and . You call a national market. There is no shortage of business and no limit on earning Commissions are uncapped Skills and Experience We encourage mature minded workers from all walks of life- -return to work mums, tradies, factory workers, graduates, long term unemployed, needing a break, professionals or retirees looking for a change. We welcome You. The following traits lead to success Confidence and positive attitude Dynamic personality Maturity minded and Persistence High Energy Motivated by success and earning great Money Gift of the Gab. Culture and Benefits 75 of our team have been with us for 2+ years Expected average earnings are from 900-1200week Our top sales Gun over 2000Week. Over 80 of workers earn 800+ in their first 4 weeks. On offer, a massive 30 commission on each sale paid in advance every Saturday Start work today and get paid on Saturday. Start a new career today Earn cash NOW Worklife balance is a core value at Countrywide Austral. Family and fun are first. We provide frequent social events like our Night At the Races or Christmas in July, Rising Star recognition for newcomers and regular Competitions like our trips to Vegas and Bali Relax on Friday afternoon at our in-house pub and have a drink with friends and enjoy Thursday morning tea with the team every week. . We insist on a relaxed and fun environment that encourages and supports success. Get home everyday to spend time with your family. NO WEEKENDS NO NIGHTS You receive unlimited earning potential and stability. We call a huge market. Join our workforce of 135 strong working Monday to Friday 9am to 4.30pm. We are passionate about making this outstanding commission only sales position fun and rewarding. Huge rewards Please contact Our Talent Recruitment team for a confidential discussion on 0399370214 - 0428 818 818. Or Simply Apply Now. To find out more about our company and products, please visit us at You can see some of our quality products here httpsissuu.comcountrywideaustral Street Smart Handbooks Our Careers Site

Melbourne VIC 3000, Australia

Outbound Sales Consultant | Melbourne

Outbound Sales Representative Melbourne. 50,000 base, realistic OTE of 85,000, with high achievers earning well in excess uncapped commission Salary increase to 60,000 base on your 1 year anniversary with an additional increase in your commission Innovative incentives (iPads, TVs, interstate and international trips away) Free breakfast every morning A transparent career map that enables you to develop and progress within Employsure Rewarded Australias best reward and recognition program The opportunity. Our rapid growth and success in Australia is creating excellent opportunities within our Business Sales Consultant team. This role is designed for those outstanding candidates who are eager to excel and are driven to exceed expectations. As a result of our continued growth with our Sydney, Perth New Zealand offices, we are expanding and opening a brand new office in Melbourne CBD and looking for experienced Business Sales Consultants (BSC) to join our team and playing a pivotal role in its success. As a BSC, you will be provided with new business opportunities that you will contact and arrange appointments with for our Business Development Managers (BDM) to interact and expand their client portfolios. Our BDMs will be selling end-to-end workplace relations solution, to ensure Australias small and medium-sized enterprises (SMEs) set solid foundations for fairness and safety in their workplace. It is an offering that has seen us partner with over 40,000 clients at group level, as well as welcome 15,000 clients in just seven years in Australia, making us the market leader in the industry. Plenty of companies talk about great earning potential, we walk the talk with a competitive base salary and a transparent commission scheme that sees our high achievers earning comfortably in excess of 100,000 per annum. All you require is a great attitude to new business generation, have a passion for speaking with prospective clients to understand their needs and a professional approach to selling. You will be provided with extensive internal and external training to ensure your professional growth in the role, work in an ultra-modern office with the latest technology to support the sales cycle and the opportunity to create your mark in a hardworking, high performing and highly rewarded team. Key accountabilities. Contact leads to arrange meetings with prospect clients for your field sales representative to attend Self-sourcing leads and securing new business opportunities Achieving set sales targets and objectives Ensure high standards of professionalism and customer service, thereby creating referral and intermediary opportunities Ensuring that clients understand all aspects of the product and services- The right person will have at least 12 months experiences in phone based sales excellent communication, relationship building and interpersonal skills a positive attitude, with an unyielding passion for success experience in cold calling with a consultative approach good organisational skills, accompanied with the drive to earn the ability to thrives in a fast paced environment Join us, and we will map out your path to success.

Melbourne VIC 3000, Australia

Guest Services Call Centre Agent

Guest Services Call Centre Agent Full time, part time and permanent overnight opportunities Position to commence ON THE 13th august As Australia™s leading integrated resort, Crown Melbourne is a key driver of tourism in Australia, and is recognised as one of this country™s most iconic tourist destinations. Home to a remarkable casino, three world class hotels, more than 40 restaurants and cafes, over 30 bars and an award winning banqueting operation, Crown truly is a world of entertainment. We are currently seeking motivated Guest Services Agents to join our team in our central hub for communication for Crown Resorts in Australia. Our unique customer contact centre focuses on guest satisfaction through the effective processing of inbound guest queries and requests. It is a fun and fast-paced 247 working environment which processes thousands of calls on a daily basis in relation to hotel guest services, in-room dining, premium restaurant reservations and general enquiries. As the central contact point for Crown Resorts, this is your opportunity to let your customer service passion shine through and make a positive impact on our guest™s experience as they enjoy our world-class integrated resorts. What you need · A passion for delivering 5 Star customer service · Previous experience in customer service, administration or call centre · Polished, clear communication skills with fluent English and excellent telephone manner · Strong computer literacy with the ability to learn new systems quickly · Ability to work a rotational roster 7 days a week including nights, weekends and public holidays What we offer you Free meals while on shift and other great benefits Easy access to public transport and discounted staff parking The opportunity to build a career with one of Australia™s most iconic and recognised brands Please submit your current resume through our Crown Careers Website As part of Crown™s workplace inclusion and diversity strategy, we strongly encourage applications across all cultural backgrounds, genders and abilities. Must be available on Thursday 12th July 2018 to attend a Group Assessment Centre. Applications will close on Sunday 1st July 2018.

Melbourne VIC 3000, Australia

Customer Solutions Specialist

Answering emails in a timely fashion. Answering sales enquiries or forwarding to the correct department. The role is varied, and you will need to be able to...

Melbourne VIC 3000, Australia

Customer Service

We are searching for an experienced and energetic person to join our team. The ideal candidate has a positive attitude and enjoys working with people....

Brunswick Rd, Melbourne VIC, Australia

Internal Account Manager

Please follow the instructions on the application page regarding your Work History, Education and Qualifications. Staff discounts on all products....

Tarneit VIC 3029, Australia

Customer Service Representative

You must hold a full and current NSW driver™s license with the ability to drive both manual and automatic vehicles....

NSW 2000, Sydney NSW 2000, Australia

Customer Service Representative

Strong Microsoft Office skills are critical and the completion of Certificate IV in Business Administration will be well regarded or the desire to undertake...

New South Wales 2036, Australia

Customer Service Coordinator

A satisfactory police check is required for all staff and those with customer related responsibilities are required to provide a working with children check....

Port Macquarie NSW 2444, Australia

Claims Manager

If you like the idea of being a part of revolutionary international company with an energetic environment that supports continuous improvement....

New South Wales 2036, Australia