What is a Staff Agency?

A employment agency is a company contracted by an employer to help with its recruiting needs. Recruitment Companies find recruitment to fill all kinds of jobs, from contract staff to recruitment in a number of career fields. Whether a enterprise needs Customer Service Staff, Customer Service Manager or Account Manager contractor, a employment agency can source the right talent. Recruitment Company tend to have 3 primary areas of focus with many also specializing by industry:

  1. Permanent Recruitment
  2. Temporary Staffing
  3. Executive Search

According to [American Staffing Association] in the America over 2 million people are employed by recruitment agency, and recruitment company hire 7 million temporary staff every year.

Function of a Recruitment Companies

Staff Agency not only bring expertise to the hiring process but they remove the time and administration work out of the recruiting process. Employment a worker can cost 6 to 22 percent of the role’s salary and take 26 to 47 days on average to fill.

A recruiter handles the search process and matches up an employee with the job in question, lining up potential candidates who interview with the operations.

If a organisations needs temp staff, it uses a recruitment company. Staff Agency provide skilled employees to work on a temporary or contract basis. Often these roles are known as ‘temp to perm’ positions, whereby the temporary role may lead to a permanent position if the worker and recruitment company are a good fit.

For job seekers, an staff agency can be the ticket to getting that full-time customer service staff or customer service manager role. Recruiters can open doors to positions that may not be easy to find on your own. Staffing Agency allow you to try out different organisations and industries, whether you are looking for permanent, temporary, contract or full-time roles.

In order to register with or work with a recruitment agency, you'll have to do one or more the following steps:

  1. Find and register with one or more recruitment agency
  2. Fill out an online application
  3. Upload your resume
  4. Interviews and possibly assessments (if short-listed for roles)

If you secure temporary or contract work, the staff agency will be the ones hiring you. When a temporary position is a match for you, the recruitment company will call you to tell you about the position and arrange the assignment. If you don't hear from a staff agency right away, there may not be any opportunities at the moment, but check in weekly to show your continued interest in a placement. Once you're placed, you'll usually complete an online time-sheet and the employment agency will pay you directly. Once your assignment is over, you'll go back into the agency's pool to be considered for future assignments.

Staff Agency charge fees to businesses. For candidates it is free to register and there is no charges if placed by a recruitment company into a new job.


It is always interesting to learn something new, particularly about an industry that such a significant impact on your customer service staff career or hiring process. At Staffing we try to regularly publish articles on the latest employment trends and strive to continually improve our own employment service delivery. We have a database of over 230,000 candidates and an extended network of referal partners. Not only do we feel confident we can delivery a great customer service staff solutions to Recruiters, candidates also benefit from a range of CareerController.com tools and the knowledge that 1 has a large client base actively wanting to hire the best account manager, customer service staff or customer service manager talent available in and around 4. Why not register for work or contact 1 for some amazing Customer Service Staff candidates. Our experienced Australia recruitment consultants can help you. With roles involving , australia lead project analyst executive recruiting in australia, 6, senior project analyst staffing agency in australia, or information technology senior programme analyst agencies we may have your dream job.

For more Customer Service Staff Career Advice see below additional resources to find the perfect job:

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